Ron Storn, Lyft In this talk, Ron Storn addresses how to grow and engage employees via learning and development programs through the lens of a hyper-growth technology company, Lyft. The speed of business, employee mindset, and the potentially short-life of workplace skills are driving organizations to think differently about how they structure career management and L&D initiatives. Companies that leverage continuous development and look beyond the the workplace are likely to have the advantage in the future. Lyft is leading the way in successfully implementing more modern and relevant approaches in the L&D arena. Session highlights: How to use structured 1:1’s as key building blocks for successful growth and talent development. How to develop employees at all levels in a distributed workplace. Why simple, self-explanatory core values are instrumental for alignment and engagement.

2. ​Ron Storn
​VP, People, Lyft
Unlock Employee Potential and Retain
Your Top Talent

3. To unite humanity and
technology in order to
make everyday rides
welcoming, affordable,
and memorable.
The Lyft Mission

4. New York CityLos Angeles

5. Zimbabwe Zimride

6. Lyft

7. August 2013
• 80 Lyft Team Members
• 6 US Cities
• 1 Office
October 2016
• 1,500+ Lyft Team Members
• 200+ US Cities,
3 International Partners
• 3 Offices, 15+ Lyft Hubs
Growth

8. • Work with the Best
• Role / Impact
• Connection to Mission
What Top Talent
Wants

9. In-Car Experience In-Office Experience

10. Culture | Lyft Core Values

11. • Lead
• Influence our Product
• Continuously Grow
EVP | Employee
Value Proposition

12. Tools | Continuous Feedback
• Allows for real time input from
manager, peers and direct reports
• Feedback is tied to growth plans
• Monthly summaries to track
continued growth over time

13. Tools | Accelerated Development
• Structured 1:1s
• Development Plans
1:1
• External Mentoring Programs
• Lyft Facilitated Development Training
Manager
Development
• Lunch & Learn Program
• Continuous Feedback
• Internal Mentors
Peer to Peer
• Online Learning Tools
• Learning PathwaysSelf Select
Pillars of Learning and Supporting Programs

14. EVP | Strong Leadership Pipeline
• Succession planning looks different
in matrixed organizations
• Continuous feedback directly
connects to development
• Tailored development and growth
opportunities for emerging
executives

15. Key Takeaways
• Simple and clear core values
• Structured 1:1s and growth
conversations
• Develop team members at all
levels using diverse methods
and tools
You Can
#MakeItHappen