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Success with LinkedIn for
Higher Education Customers

Frank Sherfey
Key Account Executive, LinkedIn

Jennifer Garrett

Donna Salvo

Manager, Emory University
Recruiting

Executive Director of Talent
Management, University of
California Office of the President
Emory University and LinkedIn Recruiter

The Making of a Partnership
Emory: A Destination University
Emory University
•

One of the world's leading centers for discovery
and learning

•

Empowers the active, passionate pursuit of
learning for a better world

•

Ranked 20th among the nation’s top universities
by US News & World Report

•

Business School ranked 7th in the country by
Bloomberg Business Week

Atlanta, Georgia
•

Cultural and financial center of the South

•

One of the nation's most international cities

•

Georgia is home to more than a dozen Fortune
500 headquarters, including The Coca-Cola
Company and The Home Depot; many companies
on the list have offices here
About Emory
•

Founded in 1836 by the Methodist Church in
Oxford, GA

•

One of the top 20 National research universities

•

Emory has one of the largest most
comprehensive healthcare systems in the
southeast.

•

Emory employs approximately 28,000 people,
including 13,000, faculty and staff members,
making Emory the 4th largest private
employer in the Atlanta metropolitan area.
Human Resources Model
Emory University is both a centralized and
decentralized organization.

Central HR

HR Reps
Emory University Recruiting Model
The Recruiting Department consist of 4
sub-departments:
•

Open Recruiting – Supports and acts as a
strategic partner in all open positions across
campus, using a competitive method of
evaluating and interviewing.

•

Emory Search Group (ESG) – Is an internal full
cycle internal recruiting firm that works with
University Leaders in executive searches and hard
to fill positions. Departments are charged a fee
for this service

•

The Dual Career Network (DCN) – Supports
spouses and partners of highly recruited staff and
faculty transitioning to Atlanta.
HR Recruiting Statistics
•

Emory receives over 100,000 applicants
annually

•

Open Recruitment hires approximately
1,100 Staff annually

•

Emory Search Group conducts and hires
approximately 40 high level executive
searches annually
Where We Were…
•

In the beginning we followed the
industry model of investing all of our
Marketing and Advertising dollars in
many recruiting tools, such as:

!

Monster

!

Career Builder

!

Indeed

!

Chronicle of Higher Education

!

Niche Sites

•

Transactional Recruiting (Paper
Shuffling)

•

No Return on ROI!
What We Did About It…
• Purchased LinkedIn Recruiting Product
• Live, Up-to-date Profiles (Real-Time)
• Robust Reporting Metrics
• ROI!
LinkedIn
Recruiter

All Other Products
LinkedIn Recruiter User Model
•

Requirement to hold a seat

•

Metrics are clear in reporting

•

Used to source “Passive” talent

•

Ideal in helping to find the “Purple
Elephant”
Why LinkedIn Recruiter…
•

The business case for putting Emory’s
marketing and advertising dollars into
LinkedIn was a no “brainer”, based on
ROI.

•

With face of recruiting changing to a
more social style of recruiting, LinkedIn
offered the most ROI for Emory’s dollars
and one with a more strategic approach.
Where We Are Today…
• With the use of LinkedIn Recruiter, we
have seen an overall increase in
qualified hires.
• Can actually track hires back to
LinkedIn, thus give real number Return
On Investment.
• Improved recruiting image & reputation
• Recruiting model shift

(from transactional to strategic)

• Ability to be considered a true and
trusted business partner.
Recruiting Marketing & Advertising Budget

• 90% of the Emory’s Recruiting Marketing and
Advertising budget was allocated to LinkedIn
Recruiter, while 10% filtered into diversity efforts.
Hire Movement
• Direct Hires
• Silver and Bronze Candidates
• 2012 #’s
• Still gathering data for FY 2013, but
looks to exceed 2012
Where We Are Going…
• Working on additional seats
• Robust Careers Page
• Collapsing “small” Emory LinkedIn
Groups
Emory’s LinkedIn Careers Page
University of California
Panel Members
Bruce Mattos
Director of Talent Acquisition &
Employment Services
UC Berkeley

Jessica Driessler
Recruitment Supervisor
UC San Francisco
Success with LinkedIn for Higher Education Customers | Talent Connect Vegas 2013

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Success with LinkedIn for Higher Education Customers | Talent Connect Vegas 2013

  • 1. Success with LinkedIn for Higher Education Customers Frank Sherfey Key Account Executive, LinkedIn Jennifer Garrett Donna Salvo Manager, Emory University Recruiting Executive Director of Talent Management, University of California Office of the President
  • 2. Emory University and LinkedIn Recruiter The Making of a Partnership
  • 3. Emory: A Destination University Emory University • One of the world's leading centers for discovery and learning • Empowers the active, passionate pursuit of learning for a better world • Ranked 20th among the nation’s top universities by US News & World Report • Business School ranked 7th in the country by Bloomberg Business Week Atlanta, Georgia • Cultural and financial center of the South • One of the nation's most international cities • Georgia is home to more than a dozen Fortune 500 headquarters, including The Coca-Cola Company and The Home Depot; many companies on the list have offices here
  • 4. About Emory • Founded in 1836 by the Methodist Church in Oxford, GA • One of the top 20 National research universities • Emory has one of the largest most comprehensive healthcare systems in the southeast. • Emory employs approximately 28,000 people, including 13,000, faculty and staff members, making Emory the 4th largest private employer in the Atlanta metropolitan area.
  • 5. Human Resources Model Emory University is both a centralized and decentralized organization. Central HR HR Reps
  • 6. Emory University Recruiting Model The Recruiting Department consist of 4 sub-departments: • Open Recruiting – Supports and acts as a strategic partner in all open positions across campus, using a competitive method of evaluating and interviewing. • Emory Search Group (ESG) – Is an internal full cycle internal recruiting firm that works with University Leaders in executive searches and hard to fill positions. Departments are charged a fee for this service • The Dual Career Network (DCN) – Supports spouses and partners of highly recruited staff and faculty transitioning to Atlanta.
  • 7. HR Recruiting Statistics • Emory receives over 100,000 applicants annually • Open Recruitment hires approximately 1,100 Staff annually • Emory Search Group conducts and hires approximately 40 high level executive searches annually
  • 8. Where We Were… • In the beginning we followed the industry model of investing all of our Marketing and Advertising dollars in many recruiting tools, such as: ! Monster ! Career Builder ! Indeed ! Chronicle of Higher Education ! Niche Sites • Transactional Recruiting (Paper Shuffling) • No Return on ROI!
  • 9. What We Did About It… • Purchased LinkedIn Recruiting Product • Live, Up-to-date Profiles (Real-Time) • Robust Reporting Metrics • ROI! LinkedIn Recruiter All Other Products
  • 10. LinkedIn Recruiter User Model • Requirement to hold a seat • Metrics are clear in reporting • Used to source “Passive” talent • Ideal in helping to find the “Purple Elephant”
  • 11. Why LinkedIn Recruiter… • The business case for putting Emory’s marketing and advertising dollars into LinkedIn was a no “brainer”, based on ROI. • With face of recruiting changing to a more social style of recruiting, LinkedIn offered the most ROI for Emory’s dollars and one with a more strategic approach.
  • 12. Where We Are Today… • With the use of LinkedIn Recruiter, we have seen an overall increase in qualified hires. • Can actually track hires back to LinkedIn, thus give real number Return On Investment. • Improved recruiting image & reputation • Recruiting model shift (from transactional to strategic) • Ability to be considered a true and trusted business partner.
  • 13. Recruiting Marketing & Advertising Budget • 90% of the Emory’s Recruiting Marketing and Advertising budget was allocated to LinkedIn Recruiter, while 10% filtered into diversity efforts.
  • 14. Hire Movement • Direct Hires • Silver and Bronze Candidates • 2012 #’s • Still gathering data for FY 2013, but looks to exceed 2012
  • 15. Where We Are Going… • Working on additional seats • Robust Careers Page • Collapsing “small” Emory LinkedIn Groups
  • 17. University of California Panel Members Bruce Mattos Director of Talent Acquisition & Employment Services UC Berkeley Jessica Driessler Recruitment Supervisor UC San Francisco