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Turning Traditional Donors into Social Investors:
Revolutionizing the Online Microfinance Platform




                              by Rob Krieger and Jessie Margolis
Online microfinance platforms have in the new millennium significantly
 enhanced the ability for capital to reach millions of poor people across
                                the globe


    Example:




                                                                          Credit: kiva.org


The microfinance social impact philosophy: Providing loan capital to small private sector
enterprises uses the power of incentive-based capitalism & the free market to increase GDP
                      & living standards in poorer regions of the world.
However, current online micro and small business lending platforms
   fall short on turning traditional donors into true social investors


Issue #1: Do not sufficiently                   Issue #2: Do not allow prospective lenders to get a sense of the
encourage the financial                         communicative dynamism of the entrepreneurs—as VC investors say, a
accountability of the micro/small               huge part of an investment decision is based on seeing the
businesses, and their ability to                entrepreneurs pitch and interpreting their passion, confidence, and
control and interpret basic financial           articulation. Also, current platforms do not encourage the developing
information.                                    world entrepreneurs to practice these essential business communicative
                                                skills.


Issue #5: By
concentrating too much                                                             Issue #3: It is true that using many
on micro financing, as                                                             different lenders to finance one
opposed to encouraging                                                             micro/small business project allows
the creation of businesses                                                         for greater potential to raise
that are a little larger—                                                          sufficient capital. However this
small business—we run                                                              further disconnects each individual
the risk of not creating                                                           donor/lender from the project—the
sufficient levels of                    Issue #4: Does not take advantage
                                                                                   “feel good effect” takes over, rather
employment, and not                     of the business knowledge that a
                                                                                   than a “strategic decision guided by
capitalizing on the                     developed-world lender may be
                                                                                   research and measurement of social
advantages that come                    able to provide the developing
                                                                                   impact.”
with cooperation and                    world entrepreneurs.
specialization of labor.
Idea #1: Create a video-based “pitch” system of ideas
      from entrepreneurs of the developing world
Rationale: Current online microfinance platforms not only do not sufficiently connect the
    online lender to the potential dynamism (or lack thereof) of the developing world
    entrepreneurs and their businesses, they also do not allow for sufficient direct
    screening. Simply put, there is not enough transparency.

                                                                        1) Prospective borrowers create
                                                                          video pitches with their MFI



                                               4) Borrower receives
                                               lent funds, and                                            2) Prospective
                                               provides financial and                                     online investor
                                               video communicative                                        reviews pitches
                                               updates on a
                                               quarterly basis



                                                                        3) Investor targets their funds
                                                                        based off of both financial
                                                                        AND communicative criteria



Solution: All prospective borrowers must make a video “pitch” of their ideas, to be posted
    on the website. The prospective lender thus gets a true inside look into the business,
    and can much better determine the attractiveness of the investment.
Idea #2: Create an online “stock market” for small
                businesses in the developing world
 Rationale: Although online debt market platforms have been successful at raising capital for
     micro and small loans in the developing world, no one has capitalized on the power of an
     equities market platform to more appropriately and efficiently allocate capital online.

                                                           1) Entrepreneurs and small                     2) The IPO for the “shares” involves
5) Participants are motivated not by                       businesses are still highlighted              real money being invested into the
financial gain, but by gain in points. This                on the website with the same                  small businesses, however, the
motivation stems from: a) Pride in                         video pitch idea from Idea #1                 investment does not equate to actual
being the best investor in the                                                                           legal ownership of the developing
competition—you spot the successful                                                                      world small business. If another
investments early! It is embarrassing if             BUY         SELL
                                                                                                         participant in this online platform
your invested projects end up being                                                                      desires to buy your “shares” they must
priced the lowest. b) Doing well in the                                                                  pay you the IPO price.
competition means you are allocating
funds to the small businesses with the
most promise, and ensuring that funds
are not wasted on projects with no
potential.                                        Price: IPO Cash $3,400
                                                          Points   + 330                                  3) Prices of shares move up
                                                                                                          and down based on the same
                                                                                                          principals of real major stock
                    4) Subsequent share transactions after the IPO are always purchased for the IPO       markets—based on bid price
                    price in cash, plus/minus the premium/discount of the current share price relative    and ask price; supply and
                    to what the IPO price was. However this discount/premium below/above what the         demand!
                    IPO price was is not gained/lost in real cash, but is paid using a points system.


 Solution: Create an online platform to allocate capital based on an equities market model, in
     which shares of small businesses (although not legally owned) are traded in a game-like
     competitive setting, in which the initial IPO capital extension is with real funds.
The “Deep Dive”: Idea #3
 One business lender - to - one business borrower relationship

               Introducing: The New
       Online business to business connections for the developing world:
      Fueling sound business growth through direct due diligence, financing, and mentorship

                                                                  Francisco: Organic Coffee Farmer




      Example:

                           Credit: stonyfield.com

Rationale: Other platforms do not establish/facilitate relationship building and mediated communication between the
        lender, the local MFI and the small business owner. By establishing and facilitating a three-way symbiotic
        relationship, we can ensure: 1) Selection of investments only in the best small businesses; 2) Assistance in
       developing sound business management and intelligent use of capital; 3) Guidance for ensuring up-to-date,
                                               accurate financial information.

  Solution: A single business in the U.S. lends to a single business in the developing world, through funds from the
       business’s Corporate Social Responsibility (CSR) program. This business-to-business one-lender-one-borrower
   dynamic not only ensures funds are invested much more prudently, but also allows for the investor business to take
           on a consultative role for the investee. U.S. company employees collaborate on the project together.
Idea #3 leverages some variants of other ideas described
              previously to maximize its value proposition


Issue #1 : No true idea of the state of (or encouragement for                   Issue #2 : No knowledge of communicative
development of) the developing world business’s financial                       dynamism (or lack thereof) of developing
knowledge . . . Solution #1: Small business leaders and                         world business managers . . . Solution #2:
entrepreneurs with the most potential work with the local MFI and               Small business managers must post a video
Pajebal to ensure their financial literacy, and only then can they              pitch, that presents their business and defends
post financial statements online for prospective lender’s review.               their need for financing.




 Issue #5: Over-                                                                      Issue #3 : Using many scattered lenders to
 encouragement of a micro                                                             finance one micro/small business
 business-based economy                                                               disconnects each one from the ability or
 may not always be best for              Business to Business Connections for         desire to measure or encourage social
 regional economic                        Developing World Small Business
                                                                                      impact . . . Solution #3: A single business
 development . . . Solution                                                           in the U.S. lends to a single business in the
 #5: Increased efficiency of                                                          developing world. The lender not only is
 specialization of labor and         Issue #4: No opportunity for added               compelled to monitor progress due to the
 cooperation that comes              value from lender . . . Solution #4              inherent bond of the two parties, but also
 when we encourage and               U.S. business takes on a consultative            because the investment is relatively
 finance small to medium             role for the developing world                    significant in size—the entirety of a loan of
 businesses as well, moving          business, via online communication—              a few thousand dollars—financial
 beyond the micro phase.             a combination of an online portal and            investments are made with much more
                                     Skype.                                           prudence.
First, how current major online
                                               Next, how the New                                     works:
    finance platforms work:
Step 1: An online microfinance                            Step 1: Pajebal works on-the-ground with the local
intermediary organization posts a short                   MFI and the best prospective small business borrowers
description and a few picture of a                        to ensure they have up-to-date financial information,
developing world micro business on their                  and post this to Pajebal’s website, along with a video
website.                                                  pitch of their company’s plans and clear justification for
                                                          need of debt financing.
Step 2: John Doe in the U.S. sees the $300
loan on the website, likes the story and                  Step 2: Stonyfield Farm in New Hampshire (for
pictures, and extends a $50 loan.                         example), as part of their CSR program, decide to invest
                                                          $3,200 in a small organic coffee farm in Guatemala that
Step 3: When John extends his funds they                  is looking to expand. They make this decision after
are placed in a general pool to, at the end               reviewing the farm business’s financial information and
of the month, be transferred in bulk to the               being impressed by the business pitch given in the
MFI that is facilitating the loan to the end              video by the small business’s management.
borrower. Often, that specific loan has
already been extended to the borrower,                    Step 3: When Stonyfield extends their funds, those
and John’s funds are really going to                      funds specifically are channeled to the end borrower,
replenish the capital of the MFI.                         facilitated through an international wire transfer by
                                                          Pajebal to the MFIs bank. The MFI then extends the
Step 4: John liked the idea that his funds                funds to the borrower at a reduced interest rate. The
were lent, not donated, and that the                      wire charge to individually transfer these funds does
borrower will use them to aid her business,               not represent too burdensome of a cost (as a % of the
and then pay them back to him. However,                   total loan), b/c this small loan is substantially larger
he would not be too concerned if he was                   than most micro loans.
not paid back, and thus did not see
rigorous evaluation of the micro business                 Step 4: With an investment of a few thousand dollars,
as a desired nor warranted aspect of his                  Stonyfield wants to make sure they get paid back.
participation in this project.                            Therefore they have analyzed the project in depth using
                                                          all available information—written, video-based, and
Step 5: John never had a direct connection                Skype-based communication facilitated by Pajebal.
with the borrower, and thus may or may
not think much going forward about the                    Step 5: Stonyfield, through Skype and the use of a
borrowing business, their ability to                      bilingual Pajebal employee who covers the region (or a
effectively grow and generate profits, and                U.S. volunteer) gains further insight into the operations
to therefore generate a social benefit to                 of the company, and can provide the small business
the community through better business.                    with consultative advice.
Idea #3: Implementation
     The 6 step process: Pajebal will establish this process as part of their innovation implementation by using online
                           information sharing & communication and Skype video meetings to guide the
                                                   development of the lender-borrower relationship.

      1. Pajebal facilitates the                                                                3. Lender/borrower develop a
     introduction of lender to                   2. Lender/borrower establish
                                                                                             regularly practiced feedback process
 borrower: profile exchange and                   goals and define the terms of
                                                                                               that could occur once a week, to
 initial get-to-know the business               their relationship. Pajebal stands
                                                                                              once a quarter. This would include
  and investor-vision/investee-                 as a support and resource during
                                                                                                 setting goals and next steps.
        vision conversation.                               this process.




                                                 Business to Business Connections for
                                                  Developing World Small Business

                                                                                             4. Lender writes document articulating
     6. Pajebal works with the                                                                  perception of organization and its
   borrower & lender to evaluate                   5. The borrower maintains
                                                                                            growth trajectory. Lender taps into his or
  change relative to set goals after                  regular and consistent
                                                                                                    her expertise to propose
 each period. New goals can be set                  communication about its
                                                                                                recommendations and stand as an
 and processes can be established.               business practices and progress,
                                                                                              information resource (advisor) to the
                                                        or lack of progress.
                                                                                                         small business.




Pajebal, Inc. is a registered North Carolina nonprofit corporation with an office in Quetzaltenango, Guatemala. Pajebal seeks to
substantially alter its operations based on our new ideas as outlined in this PowerPoint deck. We will of course start with
western Guatemala, and then look to scale out to other areas of Latin America. Any funds won in this competition would be
donated to Pajebal.
The word Pajebal is the original indigenous Kiche Maya name for the Guatemalan
village that inspired our work. “Pajebal” means “at the snake’s tail,” or, “at the end
  of the line.” The people of Pajebal, and of all the Pajebals spread out across the
developing world, have been at the end of the line for too long. Pajebal, Inc. exists
   to provide them with real business growth solutions rooted in sound business
management, intelligent use of capital, and effective intercontinental business-to-
                              business communication.




                  View the current state of the project at www.pajebal.org

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Pajebal

  • 1. Turning Traditional Donors into Social Investors: Revolutionizing the Online Microfinance Platform by Rob Krieger and Jessie Margolis
  • 2. Online microfinance platforms have in the new millennium significantly enhanced the ability for capital to reach millions of poor people across the globe Example: Credit: kiva.org The microfinance social impact philosophy: Providing loan capital to small private sector enterprises uses the power of incentive-based capitalism & the free market to increase GDP & living standards in poorer regions of the world.
  • 3. However, current online micro and small business lending platforms fall short on turning traditional donors into true social investors Issue #1: Do not sufficiently Issue #2: Do not allow prospective lenders to get a sense of the encourage the financial communicative dynamism of the entrepreneurs—as VC investors say, a accountability of the micro/small huge part of an investment decision is based on seeing the businesses, and their ability to entrepreneurs pitch and interpreting their passion, confidence, and control and interpret basic financial articulation. Also, current platforms do not encourage the developing information. world entrepreneurs to practice these essential business communicative skills. Issue #5: By concentrating too much Issue #3: It is true that using many on micro financing, as different lenders to finance one opposed to encouraging micro/small business project allows the creation of businesses for greater potential to raise that are a little larger— sufficient capital. However this small business—we run further disconnects each individual the risk of not creating donor/lender from the project—the sufficient levels of Issue #4: Does not take advantage “feel good effect” takes over, rather employment, and not of the business knowledge that a than a “strategic decision guided by capitalizing on the developed-world lender may be research and measurement of social advantages that come able to provide the developing impact.” with cooperation and world entrepreneurs. specialization of labor.
  • 4. Idea #1: Create a video-based “pitch” system of ideas from entrepreneurs of the developing world Rationale: Current online microfinance platforms not only do not sufficiently connect the online lender to the potential dynamism (or lack thereof) of the developing world entrepreneurs and their businesses, they also do not allow for sufficient direct screening. Simply put, there is not enough transparency. 1) Prospective borrowers create video pitches with their MFI 4) Borrower receives lent funds, and 2) Prospective provides financial and online investor video communicative reviews pitches updates on a quarterly basis 3) Investor targets their funds based off of both financial AND communicative criteria Solution: All prospective borrowers must make a video “pitch” of their ideas, to be posted on the website. The prospective lender thus gets a true inside look into the business, and can much better determine the attractiveness of the investment.
  • 5. Idea #2: Create an online “stock market” for small businesses in the developing world Rationale: Although online debt market platforms have been successful at raising capital for micro and small loans in the developing world, no one has capitalized on the power of an equities market platform to more appropriately and efficiently allocate capital online. 1) Entrepreneurs and small 2) The IPO for the “shares” involves 5) Participants are motivated not by businesses are still highlighted real money being invested into the financial gain, but by gain in points. This on the website with the same small businesses, however, the motivation stems from: a) Pride in video pitch idea from Idea #1 investment does not equate to actual being the best investor in the legal ownership of the developing competition—you spot the successful world small business. If another investments early! It is embarrassing if BUY SELL participant in this online platform your invested projects end up being desires to buy your “shares” they must priced the lowest. b) Doing well in the pay you the IPO price. competition means you are allocating funds to the small businesses with the most promise, and ensuring that funds are not wasted on projects with no potential. Price: IPO Cash $3,400 Points + 330 3) Prices of shares move up and down based on the same principals of real major stock 4) Subsequent share transactions after the IPO are always purchased for the IPO markets—based on bid price price in cash, plus/minus the premium/discount of the current share price relative and ask price; supply and to what the IPO price was. However this discount/premium below/above what the demand! IPO price was is not gained/lost in real cash, but is paid using a points system. Solution: Create an online platform to allocate capital based on an equities market model, in which shares of small businesses (although not legally owned) are traded in a game-like competitive setting, in which the initial IPO capital extension is with real funds.
  • 6. The “Deep Dive”: Idea #3 One business lender - to - one business borrower relationship Introducing: The New Online business to business connections for the developing world: Fueling sound business growth through direct due diligence, financing, and mentorship Francisco: Organic Coffee Farmer Example: Credit: stonyfield.com Rationale: Other platforms do not establish/facilitate relationship building and mediated communication between the lender, the local MFI and the small business owner. By establishing and facilitating a three-way symbiotic relationship, we can ensure: 1) Selection of investments only in the best small businesses; 2) Assistance in developing sound business management and intelligent use of capital; 3) Guidance for ensuring up-to-date, accurate financial information. Solution: A single business in the U.S. lends to a single business in the developing world, through funds from the business’s Corporate Social Responsibility (CSR) program. This business-to-business one-lender-one-borrower dynamic not only ensures funds are invested much more prudently, but also allows for the investor business to take on a consultative role for the investee. U.S. company employees collaborate on the project together.
  • 7. Idea #3 leverages some variants of other ideas described previously to maximize its value proposition Issue #1 : No true idea of the state of (or encouragement for Issue #2 : No knowledge of communicative development of) the developing world business’s financial dynamism (or lack thereof) of developing knowledge . . . Solution #1: Small business leaders and world business managers . . . Solution #2: entrepreneurs with the most potential work with the local MFI and Small business managers must post a video Pajebal to ensure their financial literacy, and only then can they pitch, that presents their business and defends post financial statements online for prospective lender’s review. their need for financing. Issue #5: Over- Issue #3 : Using many scattered lenders to encouragement of a micro finance one micro/small business business-based economy disconnects each one from the ability or may not always be best for Business to Business Connections for desire to measure or encourage social regional economic Developing World Small Business impact . . . Solution #3: A single business development . . . Solution in the U.S. lends to a single business in the #5: Increased efficiency of developing world. The lender not only is specialization of labor and Issue #4: No opportunity for added compelled to monitor progress due to the cooperation that comes value from lender . . . Solution #4 inherent bond of the two parties, but also when we encourage and U.S. business takes on a consultative because the investment is relatively finance small to medium role for the developing world significant in size—the entirety of a loan of businesses as well, moving business, via online communication— a few thousand dollars—financial beyond the micro phase. a combination of an online portal and investments are made with much more Skype. prudence.
  • 8. First, how current major online Next, how the New works: finance platforms work: Step 1: An online microfinance Step 1: Pajebal works on-the-ground with the local intermediary organization posts a short MFI and the best prospective small business borrowers description and a few picture of a to ensure they have up-to-date financial information, developing world micro business on their and post this to Pajebal’s website, along with a video website. pitch of their company’s plans and clear justification for need of debt financing. Step 2: John Doe in the U.S. sees the $300 loan on the website, likes the story and Step 2: Stonyfield Farm in New Hampshire (for pictures, and extends a $50 loan. example), as part of their CSR program, decide to invest $3,200 in a small organic coffee farm in Guatemala that Step 3: When John extends his funds they is looking to expand. They make this decision after are placed in a general pool to, at the end reviewing the farm business’s financial information and of the month, be transferred in bulk to the being impressed by the business pitch given in the MFI that is facilitating the loan to the end video by the small business’s management. borrower. Often, that specific loan has already been extended to the borrower, Step 3: When Stonyfield extends their funds, those and John’s funds are really going to funds specifically are channeled to the end borrower, replenish the capital of the MFI. facilitated through an international wire transfer by Pajebal to the MFIs bank. The MFI then extends the Step 4: John liked the idea that his funds funds to the borrower at a reduced interest rate. The were lent, not donated, and that the wire charge to individually transfer these funds does borrower will use them to aid her business, not represent too burdensome of a cost (as a % of the and then pay them back to him. However, total loan), b/c this small loan is substantially larger he would not be too concerned if he was than most micro loans. not paid back, and thus did not see rigorous evaluation of the micro business Step 4: With an investment of a few thousand dollars, as a desired nor warranted aspect of his Stonyfield wants to make sure they get paid back. participation in this project. Therefore they have analyzed the project in depth using all available information—written, video-based, and Step 5: John never had a direct connection Skype-based communication facilitated by Pajebal. with the borrower, and thus may or may not think much going forward about the Step 5: Stonyfield, through Skype and the use of a borrowing business, their ability to bilingual Pajebal employee who covers the region (or a effectively grow and generate profits, and U.S. volunteer) gains further insight into the operations to therefore generate a social benefit to of the company, and can provide the small business the community through better business. with consultative advice.
  • 9. Idea #3: Implementation The 6 step process: Pajebal will establish this process as part of their innovation implementation by using online information sharing & communication and Skype video meetings to guide the development of the lender-borrower relationship. 1. Pajebal facilitates the 3. Lender/borrower develop a introduction of lender to 2. Lender/borrower establish regularly practiced feedback process borrower: profile exchange and goals and define the terms of that could occur once a week, to initial get-to-know the business their relationship. Pajebal stands once a quarter. This would include and investor-vision/investee- as a support and resource during setting goals and next steps. vision conversation. this process. Business to Business Connections for Developing World Small Business 4. Lender writes document articulating 6. Pajebal works with the perception of organization and its borrower & lender to evaluate 5. The borrower maintains growth trajectory. Lender taps into his or change relative to set goals after regular and consistent her expertise to propose each period. New goals can be set communication about its recommendations and stand as an and processes can be established. business practices and progress, information resource (advisor) to the or lack of progress. small business. Pajebal, Inc. is a registered North Carolina nonprofit corporation with an office in Quetzaltenango, Guatemala. Pajebal seeks to substantially alter its operations based on our new ideas as outlined in this PowerPoint deck. We will of course start with western Guatemala, and then look to scale out to other areas of Latin America. Any funds won in this competition would be donated to Pajebal.
  • 10. The word Pajebal is the original indigenous Kiche Maya name for the Guatemalan village that inspired our work. “Pajebal” means “at the snake’s tail,” or, “at the end of the line.” The people of Pajebal, and of all the Pajebals spread out across the developing world, have been at the end of the line for too long. Pajebal, Inc. exists to provide them with real business growth solutions rooted in sound business management, intelligent use of capital, and effective intercontinental business-to- business communication. View the current state of the project at www.pajebal.org