An example of the whole team approach to quality and testing in action.

1. The Whole-Team Approach to
Testing, Illustrated
Turku Agile Days 2012
Lisa Crispin
Copyright 2012, Lisa Crispin
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2. About me…
Tester, agile team member
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Copyright 2012: Lisa Crispin

3. Agile Testing: A Practical Guide for Testers
and Agile Teams; Addison Wesley 2009

4. Whole-Team Approach is:
• Meaningful commitment to quality
• Shared vision of product
• Diversity of skills, experience, viewpoint
Copyright 2012: Lisa Crispin

5. A recent example from my team…
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6. A Problem: User Mistakes
Users mis-type bank
account numbers =>
many phone calls for
Operations
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Copyright 2012: Lisa Crispin

7. A solution: Dojo
Type-ahead select lists (& other features)
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Copyright 2012: Lisa Crispin

8. A new problem
We want to help users avoid mistakes, but
we can’t have production code that’s not
protected by automated tests
Copyright 2012: Lisa Crispin

9. Looking to the future…
Dojo would improve UX on our
new UI…
Let’s research
possible solutions.
Copyright 2012: Lisa Crispin

10. Team meeting
Do we need training? Consulting?
Copyright 2012: Lisa Crispin

11. Sys admin volunteers to do a spike
Selenium 2 Webdriver does the job!
Copyright 2012: Lisa Crispin

12. A framework spike
• Testers research framework options
• Sys admin spikes homegrown framework
“George”
• Architect spikes open-source framework
“Geb”
Copyright 2012: Lisa Crispin

13. First “Bake-off”
“George” “Geb”
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Copyright 2012: Lisa Crispin

14. Proof of Concept with Geb
• Developers write tests for
new UI page
• Testers and sys admin
integrate tests into Jenkins CI
• Pros: developers more
involved in GUI test design
• Cons: Learning curve for
testers, result reporting
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Copyright 2012: Lisa Crispin

15. Time for another experiment
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Copyright 2012: Lisa Crispin

16. Another bake-off
Robot Framework vs. Xebium
• Xebium uses FitNesse framework
• Robot Framework result reporting
excellent
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Copyright 2012: Lisa Crispin

17. Proof of Concept with RF
• Sys admin helps install,
integrate w/ Jenkins,
customize test results,
example page objects
• Testers write tests for same
pages as Geb tests
• Friends help with Se 2
keywords
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Copyright 2012: Lisa Crispin

18. Next Steps
Get started
in a good
direction
Test design
& RF
training
Dojo training
Copyright 2012: Lisa Crispin

19. Whole Team FTW!
• Team commitment to improve site
• Sys admin, architect, developers, testers,
DBAs all worked on experiments
• Gave us confidence to experiment, find
the best solution for us
• We can go forward with plans to improve
UX, reduce user mistakes
Copyright 2012: Lisa Crispin

20. Your experiences & ideas?
• Has your whole team pulled together to
solve a problem?
• Do you have problems that might be
solved more easily if people in multiple
positions helped?
Copyright 2012: Lisa Crispin

21. What small experiment will you try?

22. Some Agile Testing Resources
• lisacrispin.com
• janetgregory.ca
• exampler.com
• agile-testing@yahoogroups.com
• testobsessed.com
• testingreflections.com
• dhemery.com
• gojko.net
• shino.de
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Copyright 2012: Lisa Crispin

23. Agile Testing: A Practical Guide for Testers and Agile
Teams
By Lisa Crispin and Janet Gregory
www.agiletester.ca
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24. Experiences of Test Automation
Dorothy Graham and Mark Fewster
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25. Specification by Example
How successful teams deliver the right
software
Gojko Adzic
Case studies from > 50 teams
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Copyright 2012: Lisa Crispin
Copyright 2008 Janet Gregory, DragonFire

26. All Proceeds to Charity!
Beautiful Testing: Leading Professionals Reveal How
They Improve Software
Edited by Tim Riley, Adam Goucher
Includes chapter by yours truly
Copyright 2012: Lisa Crispin
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