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Got Klout?
Importance of Social Influence as a Product Manager

                      Lisa Crymes @lisacrymes
                                   9/10/2011
Got Klout?
This presentation will discuss the value of having Klout as a
product manager, how to get started and tips on the best tools
to use.

• What is your social influence as a product manager? Are you
  creating content and influencing others?

• Social Media is an powerful tool for a Product Manager, used
  effectively it can:
  •   Spark innovation and creativity
  •   Promote thought leadership
  •   Assist with market analysis and research
  •   Facilitate engagement with customers and industry peers
  •   Enable professional development & training
Power of Klout
Market research                         Thought Leadership
  • Collecting market information,      • Leadership Perception
     competitive intelligence, trends   • Become an expert
  • Focus on specific topics            • Demonstrate leadership

Customer Engagement                     Professional Development
• Strategic relationships               • Keep skills fresh Product managers
• Promoting, sharing, marketing         • Free webinars
  excitement                            • Read blogs
• Collaborating, engaging with          • Conferences industry events
  customers
                                        • Professional associations – Product
• Listening, Validating assumptions        Camp, Product Management Society
                                        • Leverage product management and
                                           product marketing relationships
                                        • Leverage industry relationships
Social Networking Tools

• LinkedIn, Twitter, Blogs, Facebook, Google Plus

• Hootsuite, Tweetdeck

• Google Alerts, Social Mention

• Klout.com, About.me
Using Tools
Social Influence



                                   Lead
                          Engage
                 Listen
       Observe
Observe
•   Pick social network(s) LinkedIn, Facebook, Twitter
•   Decide what you want to talk about
•   Get started, create profile
•   Now STOP.. And observe
•   Find people that are interesting
•   Observe “rules” and how people interact
Listen
• Find interests
  • People
  • Markets, companies, topics
• Hashtags are power!
  • #prodmgmt #prodmktg
• Listen..listen…listen
• Join groups
• Follow people
Engage
Now you are ready to engage
Do
• Ask questions
• Respond to questions
• Retweet people, Mention people
• Know the rules
Don’t
• Just promote
• Post info you haven’t read
Facilitate
•   Now you can start to build your Klout
•   Share relevant information for your audience
•   Validate assumptions
•   Discuss ideas and get feedback (market and customers)
I’m Cooler Online
        I’m out in Hollywood
I’m 6 foot 5 and I look damn good
          Even on a slow day
     I could have a three way
   Chat with two women at one
                 time
    I’m so much cooler online
      Yeah, I’m cooler online
    I’m so much cooler online
      Yeah, I’m cooler online
     Yeah, I’m cooler online
     Yeah, I’ll see ya online

 http://youtu.be/Fm7u25wRiV8
Not a replacement for real
relationships
• Don’t forget to engage
  outside of social media
  networks
• Use networks to facilitate
  relationship
• Tweetups and Industry Events
• Networking
http://about.me/LisaCrymes
        @lisacrymes
      See ya Online!
Resources
• http://grandview.rymatech.com/product-management-
  view-pmv-webinar.html
• http://www.prodmgmttalk.com/

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Got klout atlanta product camp sept 2011

  • 1. Got Klout? Importance of Social Influence as a Product Manager Lisa Crymes @lisacrymes 9/10/2011
  • 2. Got Klout? This presentation will discuss the value of having Klout as a product manager, how to get started and tips on the best tools to use. • What is your social influence as a product manager? Are you creating content and influencing others? • Social Media is an powerful tool for a Product Manager, used effectively it can: • Spark innovation and creativity • Promote thought leadership • Assist with market analysis and research • Facilitate engagement with customers and industry peers • Enable professional development & training
  • 3. Power of Klout Market research Thought Leadership • Collecting market information, • Leadership Perception competitive intelligence, trends • Become an expert • Focus on specific topics • Demonstrate leadership Customer Engagement Professional Development • Strategic relationships • Keep skills fresh Product managers • Promoting, sharing, marketing • Free webinars excitement • Read blogs • Collaborating, engaging with • Conferences industry events customers • Professional associations – Product • Listening, Validating assumptions Camp, Product Management Society • Leverage product management and product marketing relationships • Leverage industry relationships
  • 4.
  • 5. Social Networking Tools • LinkedIn, Twitter, Blogs, Facebook, Google Plus • Hootsuite, Tweetdeck • Google Alerts, Social Mention • Klout.com, About.me
  • 7.
  • 8. Social Influence Lead Engage Listen Observe
  • 9. Observe • Pick social network(s) LinkedIn, Facebook, Twitter • Decide what you want to talk about • Get started, create profile • Now STOP.. And observe • Find people that are interesting • Observe “rules” and how people interact
  • 10. Listen • Find interests • People • Markets, companies, topics • Hashtags are power! • #prodmgmt #prodmktg • Listen..listen…listen • Join groups • Follow people
  • 11. Engage Now you are ready to engage Do • Ask questions • Respond to questions • Retweet people, Mention people • Know the rules Don’t • Just promote • Post info you haven’t read
  • 12. Facilitate • Now you can start to build your Klout • Share relevant information for your audience • Validate assumptions • Discuss ideas and get feedback (market and customers)
  • 13. I’m Cooler Online I’m out in Hollywood I’m 6 foot 5 and I look damn good Even on a slow day I could have a three way Chat with two women at one time I’m so much cooler online Yeah, I’m cooler online I’m so much cooler online Yeah, I’m cooler online Yeah, I’m cooler online Yeah, I’ll see ya online http://youtu.be/Fm7u25wRiV8
  • 14. Not a replacement for real relationships • Don’t forget to engage outside of social media networks • Use networks to facilitate relationship • Tweetups and Industry Events • Networking
  • 15. http://about.me/LisaCrymes @lisacrymes See ya Online!
  • 16. Resources • http://grandview.rymatech.com/product-management- view-pmv-webinar.html • http://www.prodmgmttalk.com/