Ghosts in the Machine: People are the Process
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We have canned processes, tools to create processes, and a planet filled with agile and kanban coaches. Is anyone really talking about how real process is made? What goes into real process? How do the people in the process impact their own process? What leads to companies and teams having the awareness to create process themselves? What rules, both social and procedural, apply? Jim Benson will use case studies and client experiences to give an outline for how change can really happen.
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Ghosts in the Machine: People are the Process
- 1. GHOSTS IN THE MACHINE PEOPLE AND PROCESS ARE ONE Jim Benson - @ourfounder Lean Kanban Central Europe Hamburg Germany November 4, 2013
- 2. WHO AM I AND WHAT DO I SAY? …blah blah .. Personal Kanban … blah blah food … blah blah people. @ourfounde Moduscooperandi.com
- 3. WE ARE ALL GHOSTS IN THE MACHINE Our Systems Ape Our Pathologies @ourfounde r Moduscooperandi.com
- 4. What Does Process Do? @ourfounde r Moduscooperandi.com
- 5. PROCESS IS A DESCRIPTION OF … Actions | Roles | Victory Conditions @ourfounde r Moduscooperandi.com
- 6. PROPER PROCESS PROVIDES: Minimal Constraints | A Shared Story | Response to Market Demands @ourfounde r Moduscooperandi.com
- 7. How Do We Create Process Now? @ourfounde r Moduscooperandi.com
- 8. WE CREATE PROCESS NOT BY <X> BUT BY <Y> Evolution | Frankensteination @ourfounde r Updating | Sedimentation Dreams | Fears Moduscooperandi.com
- 9. CHANGE IS “MANAGED” By Those External to Creation @ourfounde r Ignoring Obvious Inefficiencies Meeting External NonValue-Added Demands First Moduscooperandi.com
- 10. How to Steward a Process: Ghosts in the Machine @ourfounde r Moduscooperandi.com
- 11. Ghosts in the Machine @ourfounde r Moduscooperandi.com
- 12. MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE. ~ GILBERT RYLE @ourfounde r Moduscooperandi.com
- 13. PROCESS MUST EXPLORE False Dualism and Synthesis @ourfounde r Being and Becoming Self Awareness and Self Consciousness Moduscooperandi.com
- 14. THE GOAL IS MINDFULNESS “To manage, one must lead. To lead, one must understand the work that he and his people are responsible for.” ~ W. Edwards Deming @ourfounde r Moduscooperandi.com
- 15. VISUALIZE COHERENT SYSTEMS Warts and All | Shared Visualizations | Have the Guts to Learn | Understanding the Success of the Unsuccessful @ourfounde r Moduscooperandi.com
- 17. RESPECT FOR PROFESSIONALISM: EXAMINE THE PROCESS What would make this process better | smaller | less stressful | less annoying |faster | more responsive | to provide better feedback. @ourfounde r Moduscooperandi.com
- 18. RESPECT FOR PROFESSIONALISM: EXAMINE THE PEOPLE What would make you work better | less stressed | less annoyed |faster | more responsive | able to get better feedback. @ourfounde r Moduscooperandi.com
- 19. GHOSTS IN THE MACHINE PEOPLE ARE THE PROCESS These value judgments separate us from the system. They unwittingly have created a false set of dualisms (category mistakes) from which software development is now trying to escape. Balance is required for a healthy system. @ourfounde r Moduscooperandi.com
- 20. “MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE. HE MIGHT, AFTER ALL, BE A SORT OF ANIMAL, NAMELY, A HIGHER MAMMAL. THERE HAS YET TO BE VENTURED THE HAZARDOUS LEAP TO THE HYPOTHESIS THAT PERHAPS HE IS A MAN.” ~ GILBERT RYLE @ourfounde r Moduscooperandi.com
- 21. GHOSTS IN THE MACHINE PEOPLE ARE THE PROCESS Culture Embodies People | People Embody Culture | Product Embodies Both @ourfounde r Moduscooperandi.com
- 22. “WHENEVER THERE IS FEAR, YOU WILL GET THE WRONG FIGURES.” ~ DEMING @ourfounde r Moduscooperandi.com
- 23. GHOSTS IN THE MACHINE LIKE PDSA No Really … Plan it, Do it, Study it, Adjust it. @ourfounde r Moduscooperandi.com
- 24. PDSA REQUIRES A MINDFUL CULTURE AND SYSTEM Culture Embodies People | People Embody Culture | Product Embodies Both @ourfounde r Moduscooperandi.com
- 25. GHOSTS IN THE MACHINE PEOPLE ARE THE PROCESS AND ARE NON-UNIFORM Enthusiasts | Skeptics | Bandwagoneers @ourfounde r Moduscooperandi.com
- 26. UNIFORMITY IS NEITHER REQUIRED NOR APPRECIATED Diversity ensures PDSA | Different People, Filters, Needs | Diversity Helps Breed and Destroy Robust Ideas @ourfounde r Moduscooperandi.com
- 27. MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE. ~ GILBERT RYLE @ourfounde r Moduscooperandi.com
- 28. THANK YOU! JIM BENSON | @OURFOUNDER