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How to use conversations to inform your service
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How to use conversations to inform your service
1.
What the #?
How to use conversations to inform your service noel.hatch@kent.gov.uk Research & Design Manager
2.
Organise and tag
the conversation… http://www.yammer.com
3.
…to better use
it to inform your service http://www-958.ibm.com/software/analytics/manyeyes/visualizations/social-by-design-2
4.
…and see relationships
between areas http://www-958.ibm.com/software/analytics/manyeyes/visualizations/kent-literacy-reading-word-tree
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