What Are The Drone Anti-jamming Systems Technology?
PROCTER & GAMBLE - TOOLSGROUP - "Come pianificare efficacemente la supply chain E2E per garantire la crescita del business"
1. PROCTER & GAMBLE
Come pianificare
efficacemente la supply chain
E2E per garantire la crescita
del business
L’innovazione nella Supply Chain – IV edizione
Milano, 27 giugno 2018
2. AGENDA
• What is P&G GDM
• Scope of the project – Problems and opportunities
• Why is Crystal the solution?
• Main functionalities
• Deployment plan – Next steps
3. PROCTER & GAMBLE
A LEADING MULTI-NATIONAL
CPG COMPANY
Creating branded consumable
goods that improve everyday life
4. 180 years
in business
62 years of
consecutive
dividends
increases
10
Product
Categories
Product in
180+
countries
$ 65.1
billion in
sales
P&G at glance
5.
6. PROUD
to be in GDM PS
ZIMBABWE
ZAMBIA
YEMEN
VIETNAM
SOMOA
VENEZUELA
VANUATU
UZBEKISTAN
URUGUAY
UNITED STATES
UNITED
KINGDOM.
UKRAINE
UGANDA
TURKMENISTAN
TURKEY
TUNISIA
TRINIDAD & TOBAGO
TONGA
TOGO
THAILAND
TANZANIA
TAJIKISTAN
SYRIA
SWITZ.
SWEDEN
SWAZILAND
SURINAME
SUDAN
SRI LANKA
SPAIN
SOUTH AFRICA
SOMALIA
SOLOMON ISLANDS
SINGAPORE
SIERRALEONE
SENEGAL
SAUDI ARABIA
RWANDA
RUSSIA
ROMANIA
PUERTO
RICO
PORTUGAL
POLAND
PHILIPPINES
PERU
PARAGUAY
PAPUA
NEW GUINEA
PANAMA
PALAU
PAKISTAN
OMAN
NORWAY
NIGERIA
NIGER
NICARAGUA
NEW ZEALAND
NETHERLANDS
NEPAL
NAMIBIA
MOZAMBIQUE
MOROCCO
MONGOLIA
MOLD.
MEXICO
MAURITANIA
MALTA
MALI
MALAYSIA
MALAWI
MADAGASCAR
MACE.
LUXEMBOURG
LITHUANIA
LIBYA
LIBERIA
LESOTHO
LEBANON
LATVIA
LAOS
KYRGYZSTAN
SOUTH
KOREA
NORTH KOREA
KENYA
KAZAKHSTAN
JORDAN
JAPAN
JAMAICA
ITALY
ISRAEL
IRELAND
IRAQ
IRAN
INDONESIA
INDIA
ICELAND
HUNGARY
HONDURAS
GUYANA
GUINEA-BISSAUGUINEA
GUATEMALA
GREENLAND
GREECE
GHANA
GERMANY
GEORGIA
THE GAMBIA
GABON
FRENCH GUIANA
FRANCE
FINLAND
FIJI
TAIWAN
ETHIOPIA
ESTONIA
ERITREA
EQUATORIALGUINEA
EL SALVADOR
EGYPT
ECUADOR
TIMOR LESTE (EAST TIMOR)
DIJBOUTI
DENMARK
CZECH REP.
CYPRUS
CUBA
CROATIA
COTE
D'IVOIRE
COSTA RICA
CONGO
DEM. REPUBLIC
OF CONGO
COLOMBIA
CHINA
CHILE
CHAD
CENTRAL
AFRICA
REPUBLIC
CAPE VERDE
CANADA
CAMEROON
CAMBODIA
BURUNDI
MYANMAR
(BURMA)
BURKINA
FASO
BULGARIA
BRUNEI
BRAZIL
BOTSWANA
BOSNIA
& HERZ.
BOLIVIA
BHUTAN
BENIN
BELIZE
BELGIUM
BELARUS
BANGLADESHBAHAMAS
AZERB.
AUSTRIA
AUSTRALIA
ARMENIA
ARGENTINA
ANGOLA
ALGERIA
ALBANIA
AFGHANISTAN
SERBIA
MONT.
KOS.
DOM. REP
ALASKA
BAHRAIN
WILLIS & FUTUNA
NETH.
ANTTILLES
ARUBA
BRITISH VIRGIN ISLAND
US VIRGIN ISLAND
ANGUILA
ST KITTS & NEVIS
ANTIGUA & BARBUDA
MONTSERRAT
GOUADELOUPE
DOMINICA
MARTINIQUE
ST LUCIA
ST VINCENT& GRENADINE
BARBADOS
GRENADA
BERMUDA
CAYMAN
ISLAND
TURKS & CAICOS
GDM PRESENCE
HAITI
QATAR
U.A.E.
KUWAIT
SLOVENIA
SLOVAKIA
SLOVAKIA
+700
Shipping
Lanes
118 distributors
120 Countries
5 Continents1) Manage small markets that do not warrant
on the ground operations or are too small
to the attention of larger SMOs.
2) Manage complimentary categories/brands
that are NOT on the SMOs master plan and
that can complement the SMO’s portfolio.
3) Manage specialty categories that require
an alternative G2M capability.
4) Manage complex businesses that require
specialist back-office capability and an
agile/adaptable supply chain (Sanction
countries, NPI, Pur, TSA agreements, etc…)
Global Distributor Markets
8. • What is P&G GDM
• Scope of the project – Problems and opportunities
• Why is Crystal the solution?
• Main functionalities
• Deployment plan – Next steps
AGENDA
9. PROUD
to be in GDM PS
The business case
How to improve SOP forecast quality, reducing at
the same time people effort and inventory required
to provide good customer service.
10. PROUD
to be in GDM PS
The business Environment
SOP for >50 markets handled directly by Distributors, with
a central business team in the headquarter. Distributors
are normally great sales people, good in supply chain
management, less good as forecasters. As a consequence
The most critical distributor will get the volume
For the Distributor Cash is KING and inventory is only a
financial measure
The most critical categories are the one ordered
Poor SOP forecast
High and wrong distributor
inventory
Poor in market customer
service
Lost sales
11. PROUD
to be in GDM PS
Quick fix solution
• Handle the forecast via very complex .xls spreadsheets: macros+ historical data for shipments and inventory by
sku’s - 15MB
• Poor volume by sku forecast based on limited market intelligence data mainly coming from business people
• Poor forecast accuracy that led to inappropriate inventory levels, and poor understanding of our business, bad
financial forecast
• Manual processes, time consuming and not efficient: low productivity and heavy xls files
• Communication complexity through tens of different sources
– xls files
– Demand templates
– BOP input sheet
– E-mails
– …
• Lack of transparency between distributor and P&G
– Inventory levels
– IMS sales
Low productivity
Supply chain constantly in
crisis mode to cope with
actual demand
The most powerful person or
organization wins the supply
battles
12. PROUD
to be in GDM PS
Question for the expert
Can we develop an online tool to manage the huge
quantity of data (sales + inventory) to generate a better
forecast by each distributor/market to consolidate in a
more accurate SOP by category ?
13. PROUD
to be in GDM PS
Why we selected ToolsGroup?
1. Platform flexibility
2. People flexibility
3. Potential development of the platform
4. Friendly operator interface
5. Clarity of explanations
6. ….
7. Price was close to others ….but much greater value
14. PROUD
to be in GDM PS
How did we execute it
• Develop initial set up of SO99+
• Small team: ToolsGroup program manager, P&G demand manager, P&G
supply/demand planner
• Get inputs from selected distributors to understand hard points to design the
interface
• Full mapping of the business processes, together with full understanding of
SO99+ capabilities
• Match the two sets to develop the customized solution
• Run a pilot, before final deployment, to get early inputs and identify road blocks
• The pilot ideally is a priority market, clear business need, complex supply chain,
distributor engagement, full involvement of the business team:
Sales/Mkt/Logistics
15. PROUD
to be in GDM PS
Learning from the pilot test
• The distributor needs to own the tool
• The SO99+ enables a great simplification of the business processes:
clearer roles & responsibilities, segregation of task, increased focus
on what is needed ….target vs forecast, focus on deliver the target
vs delivering the financials
• Much better SOP quality
– PS owns the statistical forecast
– Sales own the additional (or negative) building blocks
– Forecast is the combination of SF + BB: financial forecast 50-50 at monthly
basis, no miss at quarterly base
– The Sales organization focus on delivering the target ( > than forecast)
16. PROUD
to be in GDM PS
Unexpected outcome
STARTING POINT
• On line tool to manage the huge
quantity of data received by the
market to generate a reliable financial
and supply forecast
END RESULT
• Full online collaboration platform
– Statistical forecast
– Business building blocks
– Replenishment plan
– Inventory management
– Better and faster communication and
alignment
17. • What is P&G GDM
• Scope of the project – Problems and opportunities
• Why is Crystal the solution?
• Main functionalities
• Deployment plan – Next steps
AGENDA
18. PROUD
to be in GDM PS
Why is Crystal the solution?
• Collaboration tool that is accessible by both parties
• Fed with:
– IMS actuals – daily basis
– Inventory data – daily basis
– In transit data – weekly basis
– Line-up file – weekly basis
• In order to:
– Generate a statistical forecast based on your history
– Enable the commercial team to input building blocks
– Understand your inventory situation and is able to optimize it
– Propose replenishment orders from P&G to central warehouse and from central warehouse to branches
– Have 1 single source of information
Optimize your product availability at the minimal cost. Give full transparency to P&G and to the
distributor.
19. PROUD
to be in GDM PS
The big …….WOW
As GDM cannot leverage entirely the Corporate planning
systems, Crystal and ToolsGroup helped us with offering the
platform and the infrastructure to develop a very developed
set of planning systems, completely disconnected by the
Corporate one but with similar capabilities.
20. • What is P&G GDM
• Scope of the project – Problems and opportunities
• Why is Crystal the solution?
• Main functionalities
• Deployment plan – Next steps
AGENDA
21. PROUD
to be in GDM PS
Crystal functionalities
• Different modules interconnected
Supply
Planning
Dynamic Min/Max projected
requirements
Monitoring & Visibility
Supply Collaboration Hub
Transportation Plan
DRTTM Distribution Requirement Tunneling
unique technology
Service
Planning
Multi-Echelon Inventory
Optimization
Mix, Stage & Lot Size
Optimization
STSTM Stock-to-Service
unique technology
Demand
Planning
Statistical Forecasting
Demand Modelling
Demand Shaping
Demand Sensing
Demand Collaboration Hub
FBFTM Frequency-Based Forecasting
unique technology
Predictive
Demand
Analytics
Demand Sensing
Early Signal Analysis
Promotion & Media
Forecasting
New Product Introduction
Machine Learing Engine MLETM
22. PROUD
to be in GDM PS
Crystal: Mastering
the complexity of the project
DEMAND VARIABILITY COMPENSATION (INVENTORY OPT)
DEMAND COLLABORATION
MEDIA EVENT MODELING (ADV EEFECTS)
PROMOTION – NEW PRODUCT - CAUSAL FACTOR (WEATHER ETC.)
RULE CLUSTERING
MANAGEMENT OF PRODUCT FRESHNESS (SHELF LIFE OPT)
ALGORITHMS
SELF TUNING FORECASTING ENGINES
SAP STD INTERFACE
NUCLEUS RESEARCH – SC - INVENTORY OPTIMIZATION VALUE MATRIX
OUT-OF-THE-BOX
LEADER QUADRANT
FREQUENCY BASED FORECASTING ALGORITHMS
CLASSICAL STATISTICAL METHODS + INTERMITTENT DEMAND
GARTNER - MAGIC QUADRANT (SCP - SOR) LEADER QUADRANT
GRAPHICAL USER INTERFACE
OUT-OF-THE-BOX
PROCESS ORIENTED
SAAS ON MICROSOFT AZURE OUT-OF-THE-BOX
FAIR ALLOCATION – REPLENISHMENT PLANNING
24. PROUD
to be in GDM PS
Crystal Technical Architecture
CommunicationDatabase Applications
DISTRIBUTORs ERP
Data Exchange
harley-davidson.toolsgroup.com
User
Integration
Other Sources ex.
P&G GDM
Spreadsheet,
others,
25. PROUD
to be in GDM PS
Crystal Flows
Plants /
Suppliers
Tier 1
DCs
Tier 2
DCs
P&G WHOLESALERS STRUCTURE
Customer
Tier 2 DCsCustomers
26. PROUD
to be in GDM PS
Information flow
IMS at
Branch
Inventory
at CDC
Shipment
from P&G
Order to
plant
27. PROUD
to be in GDM PS
IMS Forecast
Collaboration module
• All hierarchy levels available
– From Category to EAN level
• All locations available
• Horizon adjustable
• Building blocks editable
– New product launch
– Trade drive
– Inventory adjustment
– Base business
– Pricing change impact
– Competition activity
• Choose of UoM