We are a full service Organisational Health Consulting firm that focuses on the wellness factor in organisations especially as may emanate from people and communication issues
4. DESIGN MONITORING
ENHANCEMENT
EXPERIENCE
MEASUREMENTS/STANDARDS
CHECK LISTS
RECOGNITION AWARDS
Retraining
Spot Checks
Experience Assessment Surveys
(Mystery Shopping)
Candid Camera
Rewards/ Sanctions
experience
experience
experience
WORKSHOP
CONSULTING
Objective Setting
Situation Audits
Customer Satisfaction Surveys
Outcome forecasting
Bespoke Problem Solving
Top Level Involvement
Intensive Sessions
Customer Voyage Chart (c)
TRAINING
COMMS MANAGEMENT
Knowledge
(What, Whys and Wherefores)
Skills
(How + Cross soft skills application)
Attitude
(The “X” Factor)
C U S T O M E R S E R V I C E C O N S U L T I N G
8. Thank You
Contact Info
Email: adaa@customercentricityltd.com
Customer Centricity Limited
SERENDIPITY HOUSE
1, Folashade Awe Street
By New Creation Street
Lekki Phase 1
Web: www.customercentricityltd.com
Twitter: @c_centricity
Ada Obuekwe
Cell: +234.803 401 7914