Opening Presentation for the Supply Chain Insights Global Summit
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Opening presentation by Lora Cecere, Founder of Supply Chain Insights for the Supply Chain Insights Global Summit. The focus of the conference is Imagining Supply Chain 2030. With 95% of companies stuck in driving balance sheet improvement through supply chain processes, Lora is attempting to build a guiding coalition to help business leaders think differently and drive new outcomes.
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Opening Presentation for the Supply Chain Insights Global Summit
- 2. BUGANPRESENTATION Imagining Supply Chain 2030 Lora Cecere Founder of Supply Chain Insights Supply Chain Insights Global Summit 2019
- 3. BUGANPRESENTATION3 Only one in two companies are satisfied with their current processes. Challenge Your Mental Models What is possible? How do we manage complexity? Define Supply Chain Excellence Gain Insights New Forms of Analytics There are many definitions Define Digital Learn from others.. Network with Others This event is designed for maximum networking. . Imagine Supply Chain 2030
- 4. BUGANPRESENTATION Draw Your Supply Chain Supply Chains Focus on Supply The Customer Gets Lost Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030
- 5. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Best Practices? ____________________________________________________________________ Source: Supply Chain Insights LLC, Sales & Operations Study ((Mar-May, 2019)) Base: HAVE A S&OP PROCESS -- Total (n=107) Q29. For each of the following pair of words, please pick the one that best describes your company’s supply chain today. Higher than other answer at 90% or higher level of confidence 40% 39% 37% 37% 37% 33% 28% 33% 32% 39% 30% 37% 22% 41% 27% 29% 23% 33% 25% 45% 31% 0 0 0 0 0 0 0 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Independent silos Cautious Fixed Reactive Uncontrollable Room for improvement Inside-out Supply Chain Descriptors* Aligned Risk-taking Agile Proactive Controlled Working well Outside-in WORSE BETTER Strengths Challenges
- 6. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Do We Have Best Practices? Or Functional Excellence? Efficient Silos Do Not Drive Value
- 7. BUGANPRESENTATION A Need For A Balanced Scorecard Focused On Value Supply Chain Insights Global Summit 2019 Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030
- 8. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Inventory Levels Higher Now Than 2007
- 9. BUGANPRESENTATION Normal Distribution SKU/L SalesVolume Anything But Normal The “Long Tail” Is Growing The Long Tail of the Supply Chain Increases Complexity Reducing Margin, Increasing Inventory Turns and Reducing Asset Utilization.
- 10. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Johnson & Johnson Pharmaceuticals .19, 2.75 Medical Device .16, 3.11 Household Products .16, 4.82
- 11. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 BASF Chemical .07, 5.20
- 12. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Nike Apparel Manufacturing .12, 3.04
- 13. BUGANPRESENTATION 2010 2018 7.5 8.0 8.5 9.0 9.5 0.04 0.05 0.06 0.07 InventoryTurns Operating Margin WalMart Best Scenario ◆Average (Operating Margin, Inventory Turns) Source: Supply Chain Insights LLC, Corporate Annual Reports 2010-2018 from YCharts WMT 0.05, 8.37 Wal-Mart Industry Average .07, 7.20 Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030
- 14. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Which Guy in the Gym Drives Improvement Faster?
- 15. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 • Too many measurements. • A focus on functional performance. • Singular cost goals. • Short-term focus. • Lack of awareness of industry performance (what is possible). • Confusion between financial reengineering and the delivery of value. Mistakes Made
- 16. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Same Problems With No Resolution ____________________________________________________________________ Source: Supply Chain Insights LLC, Sales & Operations Study (Mar-May, 2019) Base: HAVE A S&OP PROCESS -- Total (n=107) Q37. When it comes to doing your job, which of the following are your top 5 elements of business pain? Please select no more than five. 50% 50% 48% 35% 34% 31% 29% 25% 25% 24% 24% 22% 21% 18% 17% 16% 2% 0% 20% 40% 60% 80% 100% Supply chain visibility Cross-functional alignment Demand and supply volatility Ability to use data Executive team understanding of the supply chain Organizational change management Availability of skilled people to do the job Software usability Increasing speed of business Management of value network relationships Innovation Globalization Product quality and supplier reliability Risk management Clarity of business strategy Increasing regulations and compliance Other Top Five Elements of Business Pain for Respondents Top Elements of Pain
- 18. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Let’s Start with People ____________________________________________________________________ Source: Supply Chain Insights LLC, Talent Study (2019) Base: All Respondents (n=229) Q22. Which 3 of the following supply chain-related positions do you think is in most DEMAND today? 50% 41% 37% 35% 32% 22% 20% 17% 17% 16% 8% Data Scientist Demand Planner Supply Planner S&OP Planner Information Technologist (IT) Network Planning Analyst Financial Analyst Procurement Buyer Customer Service Transportation Planner Manufacturing Planner Top Three Supply Chain Positions in Demand Top Tier Middle Tier Bottom Tier
- 19. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 69% 76% 69% 62% 69% 71% 64% 79% 87% 66% 83% 2017 Overall Job Satisfaction 2019 vs. 2017 58% 54% 61% 55% 55% 65% 58% 56% 100% 56% 66% Total Baby Boomer Generation X Millenial Male Female End User Vendor Academic Mostly/ All Office Equally + Remote 2019 ____________________________________________________________________ Source: Supply Chain Insights LLC, Talent Study (2019) Base: All Answering: 2019 – Total (n=205), Baby Boomer (n=28), Generation X (n=119), Millennial (n=58), Male (n=137), Female (n=68), End-User (n=155), Vendor (n=48), Academic (n=2), Mostly/All Office (n=164), Equally + Remote (n=41) -- 2017 -- Total (n=426), Baby Boomer (n=89), Generation X (n=246), Millennial (n=90), Male (n=313), Female (n=113), End-User (n=288), Vendor (n=107), Academic (n=30), Mostly/All Office (n=340), Equally + Remote (n=86) Q8. Overall, how satisfied [are][were] you with your [current][most recent] job? *Showing those rating 4-5 O Significantly Higher compared to group indicated at 90% level of confidence or higher Vs. Millennials Vs. Both
- 20. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 46% 34% 30% 25% 25% 24% 22% 22% 20% 20% 19% 14% 10% 9% 7% 4% 3% Competitive salary Challenging work Flexible work arrangements Office location Work-life balance Company/products/services you believe in Financially secure company Reasonable commute time Comprehensive benefits Working with a talented team Diversity of people and ideas Appreciated for your work Corporate image Training/professional development Leaders you admire Profit sharing Clear career path 2019 Top Tier Middle Tier Bottom Tier 41% 53% 35% 26% 38% 35% 22% 27% 21% 36% 24% 30% 18% 18% 16% 6% 7% 2017 Five Best Things About Your Job – 2019 vs. 2017 ____________________________________________________________________ Source: Supply Chain Insights LLC, Talent Study (2019) Base: All Answering -- 2019 (n=205), 2017 (n=426) Q9. What [are][were] the 5 BEST things about your [current][most recent] job? Please select no more than five.
- 21. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 TOP 3 CHALLENGES Facing Companies Regarding Supply Chain Employees – 2019 vs. 2017 ____________________________________________________________________ Source: Supply Chain Insights LLC, Talent Study (2019) Base: All Business Employee Answering – 2019 (n=226), 2017 (n=395) Q19. What do you think are the top 3 challenges facing COMPANIES today related to their supply chain employees? 56% 43% 39% 35% 35% 20% 18% 16% 9% 7% 6% Finding employees with the right skills and/or experience Lack of training on next generation supply chain thinking Lack of executive understanding and support of supply chain Reluctance to embrace new ways of thinking and working Problems incorporating technology and software Difficulty providing work/life balance for employees Not enough people for the work required High employee turnover Lack of support from the Human Resources department Retirement of key supply chain employees Difficulty hiring people in specific countries 2019 Top Tier Middle Tier Bottom Tier 48% 54% 28% 47% 35% 22% 14% 16% 11% 11% 6% 2017
- 22. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Five Most IMPORTANT Skills For Supply Chain EMPLOYEES – 2019 vs. 2017 ____________________________________________________________________ Source: Supply Chain Insights LLC, Talent Study (2019) Base: All Respondents – 2019 (n=229) , 2017 (n=500) Q20. In your opinion, what are the 5 most important skills or characteristics for an EMPLOYEE to have in the supply chain work environment today? 51% 46% 44% 44% 39% 36% 33% 30% 28% 27% 23% 23% 20% 20% 6% Is a problem-solver Has strong analytical skills Has strong oral communication skills Is able to see the big picture Works well with others Can think out of the box Can embrace diversity in people and ideas Is able to see cause & effect Is able to handle conflict peacefully Has a strong work ethic Is a good listener Is able to take constructive criticism Has strong written communication skills Has good attention to detail Is able to follow instructions 2019 Top Tier Middle Tier Bottom Tier 64% 59% 24% 50% 38% 41% 21% 36% 18% 33% 18% 15% 14% 38% 5% 2017
- 25. BUGANPRESENTATIONSupply Chain Insights Global Summit 2019
- 26. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 The Digital Twin
- 27. BUGANPRESENTATION Analytics Adoption Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030
- 28. BUGANPRESENTATION Disruptive? Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030
- 29. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Evolution of Insights Descriptive Analytics Visibility Predictive Analytics Optimization Prescriptive Analytics Recommendations Cognitive Analytics Reasoning Semantic Layer
- 30. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Evolution of Insights Machine Learning Descriptive Analytics Predictive Analytics Prescriptive Analytics Cognitive Analytics Machine Learning
- 32. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 S&OP Satisfaction is Declining ____________________________________________________________________ Source: Supply Chain Insights LLC, Sales & Operations Study (Mar-May, 2019) Base: HAVE A S&OP PROCESS -- Total (n=107) Q11. When compared to your peer companies, how would you rate the effectiveness of your [primary] S&OP process? SCALE: 1=Not at all effective, 5=Extremely effective Q13: When you compare your current state of S&OP, how does it compare to the process three years ago? SCALE: 1=Not at all effective, 5=Much more effective *NOTE: Respondents answered for the S&OP process with which they are personally most familiar Extremely effective, 5% Effective 30% Neutral 44% Not effective 22% Effectiveness of Primary S&OP Process* 35% rate their primary S&OP process as EFFECTIVE Extremely effective, 34% Effective 31% Neutral 28% Not effective, 8% Comparison of Current State of S&OP Three Years Ago 65% rate their current state of S&OP process as EFFECTIVE
- 33. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 SAP Users Fare Worse ____________________________________________________________________ Source: Supply Chain Insights LLC, Sales & Operations Study ((Mar-May, 2019)) Base: HAVE A S&OP PROCESS -- Effective S&OP (n=30), Other (n=54) Q13: When you compare your current state of S&OP, how does it compare to the process three years ago? SCALE: 1=Not at all effective, 5=Much more effective AB Higher than other group at 90% or higher level of confidence SAP APO vs. Other Process SAP APO Other A B Much more effective 13% 35% A 4 40% 31% 3 43% 30% 2 - 2% Not at all effective 3% 2% Average of Ratings 3.60 3.96 A
- 34. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 The process is out of balance with an emphasis on sales and marketing processes Easily balancing plans horizontally between the sales/marketing teams and the operations teams The process is out of balance with an emphasis on operations (logistics, manufacturing, and procurement) More focused on the S 21% Balanced between the S and the OP 41% More focused on the OP 36% Ability to Balance Primary S&OP Process 57% out of balance The Need for Balance ____________________________________________________________________ Source: Supply Chain Insights LLC, Sales & Operations Study (Mar-May, 2019) Base: HAVE A S&OP PROCESS -- Total (n=107) Q15. How would you rate your company’s ability to balance the “S” and the “OP” in the evolution of your [primary] S&OP process (even if you call it something else)? NOTE: Respondents answered for the S&OP process with which they are personally most familiar
- 35. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 IBP?
- 36. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Alignment 78% 96% 94% 74% 88% 87% 79% 94% 48% 53% 48% 54% 39% 60% 70% 50% 64% 65% 59% 77% 30% 39% 35% 48% -38% -36% -24% -23% -23% -21% -21% -18% -18% -14% -13% -7% -60% -40% -20% 0% 20% 40% 60% 80% 100% 120% New Product Dev't & Distrib'n Sales and Operations Manufact'g & Procuremt Operations & IT Finance & Operations Sales & Finance Marketing & Finance Sales & Marketing Marketing & IT Finance & IT Sales and IT CSR & Operations Team Alignment: Importance vs. Performance* Importance Performance Gap (Perf - Impt) Greatest Gaps Between Importance and Performance ____________________________________________________________________ Source: Supply Chain Insights LLC, Sales & Operations Study (Mar-May, 2019) Base: HAVE A S&OP PROCESS -- Total (n=107) Q34. In your opinion, how important is it for each of the following pairs of teams to be aligned? SCALE: 1=Not at all important, 7=Extremely important Q35. How aligned do you believe that these same pairs of teams actually are at your company? SCALE: 1=Not at all aligned, 7=Extremely aligned *Showing those rating elements 5-7 on 7-point scale; CSR = Corporate social responsibility
- 37. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 What Makes a Difference In Supply Chain Excellence?
- 39. BUGANPRESENTATION Supply Chain Insights Global Summit 2019 Twitter: #supplychain2030 Wrap-up 1. We must learn to unlearn to relearn. 2. What got us here is not the answer for the future. 3. Innovation makes much of what we have today legacy. 4. Moving forward takes courage. 5. The opportunities are great.