Personal Information
Organización/Lugar de trabajo
Greater Atlanta Area United States
Ocupación
VP, Systems Operations & NOC at Numerex Corp.
Sector
Telecom / Mobile
Sitio web
http://tonycoates.brandyourself.com/
Acerca de
27 years of diverse experience, in Broadband Network Management & Operations, Customer Service, Telecommunications Repair Center & Call Center management, Sales, Marketing.
US Air Force Veteran - Information Management Specialist - NCO
Expertise within wire-line Telco, HFC (CATV) networks, 4G Wimax Mobile Cellular, and M2M/iOT. Key skills in Network Fault, Srevice Provider Service Desk management, ITIL, FCAPS, TMN, and Lean Six Sigma. Over 11 years of Sr. Leadership management of Field Operations, Network Operations Centers and High Speed Data and VOIP Engineering Operations. Design, implementation and management of Commercial Services/Managed Servi...
Etiquetas
business service assurance
best practices
operational excellence
business management processes
business intelligence
operations processes
Ver más
Presentaciones
(1)Personal Information
Organización/Lugar de trabajo
Greater Atlanta Area United States
Ocupación
VP, Systems Operations & NOC at Numerex Corp.
Sector
Telecom / Mobile
Sitio web
http://tonycoates.brandyourself.com/
Acerca de
27 years of diverse experience, in Broadband Network Management & Operations, Customer Service, Telecommunications Repair Center & Call Center management, Sales, Marketing.
US Air Force Veteran - Information Management Specialist - NCO
Expertise within wire-line Telco, HFC (CATV) networks, 4G Wimax Mobile Cellular, and M2M/iOT. Key skills in Network Fault, Srevice Provider Service Desk management, ITIL, FCAPS, TMN, and Lean Six Sigma. Over 11 years of Sr. Leadership management of Field Operations, Network Operations Centers and High Speed Data and VOIP Engineering Operations. Design, implementation and management of Commercial Services/Managed Servi...
Etiquetas
business service assurance
best practices
operational excellence
business management processes
business intelligence
operations processes
Ver más