Webinar - Nick Schneider - Driven by a range of initiatives: DevOps, Digital Transformation, Modern Operations, etc - today Infrastructure and Operations organizations are experiencing growing pressure to modernize established ITSM processes and practices. The impetus is help streamline and accelerate software and service delivery to safely improve their organization’s speed, agility and responsiveness to the market. This presentation will provide real world experiences and practical guidance on how to modernize key processes with Self Service Access to safely empower software developers with autonomy, feedback loops and visibility across the end to end SDLC (Software Development Lifecycle).

1. Sumplify © 2018 All Rights Reserved.
Nick Schneider, Managing Partner
@nickschneiderco
(303) 919-1914
nick.schneider@sumplify.io
www.sumplify.io

2. Common Problems We Help Solve
Sumplify © 2017 All Rights Reserved.
How is software delivery like airline travel…
…everyone HATES QUEUES...and wants to go
FASTER SAFELY!

3. Sumplify © 2017 All Rights Reserved.
How is software development like airline travel…
…everyone HATES QUEUES...and wants to go
FASTER SAFELY!
Where do I begin….

4. Sumplify © 2017 All Rights Reserved.
How is software development like airline travel…
…everyone HATES QUEUES...and wants to go
FASTER SAFELY!
Frustration…
high turnover rate

5. Sumplify © 2017 All Rights Reserved.
How is software development like airline travel…
…everyone HATES QUEUES...and wants to go
FASTER SAFELY!
Frustration…
high turnover rate
Unhappy
Customer

6. Sumplify © 2018 All Rights Reserved.
Needed a 30K foot view
…with an eye for detail

7. Sumplify © 2018 All Rights Reserved.
Continuous
Learning

8. Sumplify © 2017 All Rights Reserved.
Native
Self-
Service

9. Sumplify © 2017 All Rights Reserved.
Less Turbulence
More Harmony

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Evolving
Forward

11. Sumplify © 2017 All Rights Reserved.

12. Sumplify © 2018 All Rights Reserved.

13. Sumplify © 2018 All Rights Reserved.
“A majority of companies say
lack of access to software
developers is a bigger threat
to success than lack of access
to capital.” CNBC Sept 6, 2018

14. Common Problems We Help Solve
Sumplify © 2017 All Rights Reserved.
How is software delivery like airline travel…
…everyone HATES QUEUES...and wants to go
FASTER SAFELY!

15. Why Modernize Processes
with Self-Service Access?
Sumplify © 2018 All Rights Reserved.
Application Dev & Delivery Infrastructure & Operations
Access and Agility Standardization
Velocity and Automation Control and Compliance
Speed and Time to Market Governance and Security

16. What is Modern Self-Service Access?
Sumplify © 2018 All Rights Reserved.
Autonomy VisibilityFeedback
(Change Management) (Incident & Event Mngt)(Problem Management)
Plan Code Build Test Release Deploy Manage

17. Developer Types and Needs
Sumplify © 2018 All Rights Reserved.
Source: Forrester
DevOps and IT Ops pros
Coders
Rapid DevelopersFewer Decisions
Granular Control

18. Safely Empowering Developers
with Self-Service
Sumplify © 2018 All Rights Reserved.
Autonomy
Change Management
(Changes)
Feedback
Problem Management
(Root Cause)
Visibility
Incident & Event Mngt
(Symptoms)
Rapid
Developers
Coders
DevOps & IT
Ops Pros
Developer Icon

19. Traveler Types and Needs
Sumplify © 2018 All Rights Reserved.
Road Warrior
Tour Traveler
International
Traveler
Granular Control
Fewer Decisions

20. Also Applies to Airline Travel
Sumplify © 2018 All Rights Reserved.
Autonomy
Change Management
(Changes)
Feedback
Problem Management
(Root Cause)
Visibility
Incident & Event Mngt
(Symptoms)
Tour Traveler
Rapid
Developers
International
Traveler
Coders
Road Warrior
DevOps & IT Ops
Pros

21. Safely Empowering Developers
with Self-Service
Sumplify © 2018 All Rights Reserved.
Autonomy
Change Management
(Changes)
Feedback
Problem Management
(Root Cause)
Visibility
Incident & Event Mngt
(Symptoms)
Rapid
Developers
Coders
DevOps & IT
Ops Pros
Developer Icon

22. Summary
Sumplify © 2018 All Rights Reserved.

23. Call To Action
Sumplify © 2018 All Rights Reserved.
Free Self Assessment Guide available upon request to help you identify your best
place to start modernizing your processes with Self-Service Access.

24. Sumplify © 2018 All Rights Reserved.
Nick Schneider, Managing Partner
@nickschneiderco
(303) 919-1914
nick.schneider@sumplify.io
www.sumplify.io
Questions?