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United Parcel Service, Inc
           Stock Information
   Symbol         NYSE:UPS
   Recent Price   $76.47
                                                                              Revenue by Segment
                                                                         Intl
                                                                       Package
   Beta           0.91
                                                                         21%
   Market Cap     $75.78B
   P/E (ttm)      21.97                                                                                Domestic
                                                                                 Supply
                                                                                                       Package
                                                                                 Chain &
   Short Ratio    2.80                                                           Freight
                                                                                                         58%

   12 mo. Range $56.47—$77.00                                                     21%
                                          February 22nd, 2011
   Price Target   $88.43
                                          Monideepa Chakravorty
                                               Alex Khan
                                               Joe Hilborn

TTM performance of NYSE:UPS vs S&P500 (UPS top trend line, S&P500 bottom trend line)




                                                           Reasons to buy UPS
                                                              Strong growth in overseas markets
                                                              Pricing power to increase rates and pass on
                                                               higher energy costs
                                                              Potential for dividend income (2.72% yield)
                                                              Expansion into new profitable business
                                                               segments including supply chain
                                                               management and healthcare logistics
                                                              Projected growth in world air freight
                                                              High operating margins

          Recommendation: Buy 900 shares of UPS at a NAV of $68,814
Table of Contents
                                                                  Qualitative Analysis
 Investment Thesis ........................................................................................................................................... 2
 Company Business Model .............................................................................................................................. 3
 Strategy ........................................................................................................................................................... 4
 SWOT ............................................................................................................................................................. 5
 Recent Alliances/Partnerships ........................................................................................................................ 6
 Recent News ................................................................................................................................................... 6
 Surprise Analysis ............................................................................................................................................ 8
 Z-Score Analysis ............................................................................................................................................ 9
 Industry Analysis .......................................................................................................................................... 10
 Porter’s Five Forces ...................................................................................................................................... 11
 Macroeconomic Analysis ............................................................................................................................. 12
 Competitors .................................................................................................................................................. 13
                                                                 Quantitative Analysis
 Financial Ratios ............................................................................................................................................ 14
 Dividend Growth Model............................................................................................................................... 20
 Pro Forma Income Statement ....................................................................................................................... 21
 Valuations
      P/E ......................................................................................................................................................... 22
      P/S.......................................................................................................................................................... 24
      EV/EBITDA .......................................................................................................................................... 25
      DCF ....................................................................................................................................................... 26
 Price Target .................................................................................................................................................. 28
 Conclusion .................................................................................................................................................... 28
 Appendix ...................................................................................................................................................... 29




                                                                                                                                                                          1
QUALITATIVE ANALYSIS
Investment Thesis
UPS Comparative Advantage
       End-to End Global Service Portfolio: UPS is the only competitor in the industry that handles all levels
        of service (express, ground, domestic, international, commercial, residential) through its integrated
        pickup and delivery network.
       Sustainability1: UPS utilizes vehicles that operate on compressed natural gas, liquefied natural gas,
        propane, hydrogen fuel cell, electric and hybrid electric power plants.
       Customizable Supply Chain Solutions: Has a variety of logistics partnerships with retail, healthcare
        and high tech companies like Amazon, Merck and Toshiba.
       Tracking-and-Tracing IT Platform: Consistently investing in Information Technology to give
        customers better knowledge of tracking their packages. They have recently enhanced tracking to include
        more descriptive statuses and special messaging to inform of unexpected delays.
       Brand Equity: Built a leading and trusted brand that stands for quality service, reliability and product
        innovation. It is synonymous with parcel delivery and logistics. In 2010, UPS was ranking #16 among
        the 100 most valuable global brands.2
       Financial Strength: UPS has demonstrated high capital efficiency and strong cash flow generation
        throughout its history. Despite its vast network, UPS has been able to produce high end returns, with a
        six-year average ROE of 28% vs. 10% for FDX. The ability of UPS to consistently grow cash will allow
        the company to maintain growth through internal initiatives, make acquisitions, maintain an attractive
        dividend, and continue aggressive share buybacks.

Why Now?
       Economic Turnaround: UPS volumes trend with the economy, which is rebounding in all regions. In
        2009 and 2010, UPS instituted a number of cost savings initiatives across the company which becomes
        more evident in 2011when there is margin expansion and more leverage to the bottom line. In fact,
        management is forecasting 2011 to exceed the peak earnings level recorded in 2007.
       International growth: UPS provides shipping and logistics services all over the world and will benefit
        from global trade trends. There is specifically a high potential for growth in Asia. In 2010, the
        company increased capacity out of Asia by over 40% to capture demand. In 2011, UPS is adding
        additional capacity by expanding their air fleet, adding two 747-400s as well as five additional 747s.
        The decision to expand their air fleet shows that UPS expects to see continued market share gains in
        2011 across the International and Freight divisions. Many companies are expanding to the use of
        airfreight to better manage lean inventories and their supply chain and as a way to minimize
        warehousing and other costs associated with maintaining large inventories. This growth in airfreight
        would be a significant shift since only 2-3% of the world’s international freight is carried on a plane.
       Cash Position: Uses of cash for 2011 include share repurchases of up to $2 billion which is up from the
        $800 million in 2010 and capital expenditures of $2.2 billion. Dividends are also a high priority for UPS
        and are expected to roughly increase at a rate of 2.53%.3
       Long term play: While 2011 may not be the most groundbreaking year, UPS will see gains and
        ultimately will see operating margins at the levels they were before the financial crisis. UPS appears to
        be in the early stages of operating margin recovery, rebounding from 2009 lows. Currently UPS is
        300 bps below its peak consolidated operating margin of 14.4% posted in 2005. Also, DHL‖s exit from
        the domestic market give UPS higher pricing power.


1
  UPS Fact Sheet
2
  Millward Brown Optimor Ranking
3
  Q4 Earnings Conference Call
                                                                                                                2
Risks
         Slowdown in global economy: The amount of operating leverage UPS has could reverse any positive
          trends. Recent efforts to increase yields could be damaged if there is softer demand as package volumes
          and a move to lower yielding services would apply pressure to both margins and yields. UPS may find it
          difficult to meaningfully cut costs because of the breadth of its network if there is another downturn.
         Economic cyclicality: The transportation industry is subject to cyclical factors, including economic
          condition, customer’s business conditions, credit markets, and seasonal patterns, which may adversely
          affect customer shipping volumes and industry freight demand.
         E.U. Credit Issues: With roughly 25% of UPS’s revenue as international, with more focus on Europe,
          E.U credit issues could hinder UPS’s international growth plans.
         Rising Labor Costs4: UPS’s model is labor intensive with compensation accounting for 60% of
          operating expenses. Also, almost 60% of UPS workers are unionized through Teamsters and the current
          contract expires in 2013. The last union-organized strike was in 1998.
         Fluctuating Fuel Prices: Higher prices coupled with lower demand would impact the margins
          negatively as consumers may look for lower-cost but SLOWER parcel delivery methods.


Company Business Model
UPS
United Parcel Services (UPS) is the premier source for global transportation and logistics solutions. Founded in
1907, UPS has navigated successfully through several recessions and was able to reinvent itself throughout the
century. UPS’s logistics model is built on a hub and spoke network for pickup, delivery and sorting terminals
across the U.S. and the world. The company’s largest domestic hub is in Louisville, KY with major international
hubs in Cologne, Germany and Taipei, Taiwan.

Company Segments (Percentage of 2010 Q4 Revenue)
    U.S. Domestic Package (60%)          International Package (22%)       Supply Chain and Freight (18%)
      Ground (70%)                        Export (74%)                     Forwarding & Logistics (69%)
      Deferred (10%)                      Cargo (5%)                       Freight (26%)
      Next Day Air (20%)                  Domestic (21%)                   Other (5%)

Sources of Revenue
      1. U.S. Domestic Package5: This group provides guaranteed air and ground delivery of small packages,
         documents, and time definite delivery of heavy weight packages to the entire U.S. In 2010, revenue rose
         7% YoY to $8.1 billion.
         Margin expansion was
         driven by strong growth in
         volume, higher yields, and
         improved efficiencies.
         Average daily volume
         inched up 1.7% YoY on
         strong growth in Ground and
         Next Day Air. As evident in
         the graph above, UPS
         Ground, a component of
         Domestic Packages is
         strengthening in Avg Daily
         Packages.

4
    Lazard Report
5
    Q4 Company Presentation
                                                                                                                3
2. International Package6: This segment provides air and ground delivery, both domestic and export, to
         more than 200 countries and territories. UPS provides guaranteed express delivery to over 50 countries
         outside of the U.S. In 2010, revenue and operating profit increased 9.2% and 15% YOY, respectively.
         Export average daily volume rose 8.7% year over mainly from more than 30% export growth in China.
         Exports from Europe showed solid performance with double-digit growth in Germany. As seen in the
         figure below, international exports are growing at a rapid rate.




      3. Supply Chain & Freight: The supply chain group provides freight forwarding, logistics, distribution,
         customs brokerage, capital, and other services to various industry verticals and customers around the
         world. The freight segment provides nationwide regional, inter-region and national Less-than-Truckload
         service across the U.S., Canada, Mexico, and other territories. Over the year, revenue climbed 12. 8%.
         Profits increased on stronger revenue in UPS Freight as well as the Forwarding and Logistics business.


Strategy
      Operating Margins: DHL and the recession challenged UPS’s pricing power in the past three years,
      especially in the Domestic market. However DHL exited the market in 2009 and the economy is recovering.
      UPS focuses on returning on historic margin levels in the domestic business by cutting costs and creating
      greater efficiencies in their network.

      Continue International Expansion7: While international revenue is roughly 22% of total revenue we see
      potential growth. In 2010, international volume increased 13.6% to a record 2.3 million packages per day
      and airlift out of Asia increased 40%. While nearly 50% of international revenue is from Europe, Asia is
      UPS’s main focus for growth. At the beginning of fiscal 2010, UPS added a new air hub in China and has
      already seen growth in demand. In fact, in UPS is set to buy freighter capacity in 2011 to capture the
      airfreight demand internationally.

      Increase Success of Customized Supply Chain Solution: UPS’s growth strategy is to increase the number
      of customers benefiting from supply chain solutions, particularly in the healthcare, retails, and high tech
      sectors, and to increase the amount of small package transportation from these customers. UPS intends to
      leverage small package and freight customers through cross-selling the full complement of UPS services.

             Healthcare Supply Chain: An aging population is putting pressure on the healthcare systems
              around the world. Besides delivery speed, strict temperature control, chain of custody and other
              regulations must be used to ensure quality and reliability of every delivery. In the past four years,
              UPS’s healthcare facility footprint has doubled, signaling a surge in growth of customer needs.

6
    Q4 Company presentation
7
    BB&T Report
                                                                                                                      4
Healthcare is a fast-growing sector and UPS’s capabilities match well to the needs of the sector.
              Today, UPS has nearly 30 healthcare facilities in Asia, Europe, Canada, and the U.S and are
              continuing to invest and expand their footprint in this industry.


SWOT Analysis
Strengths
         Sustainability: UPS is the environmental leader in the U.S. package delivery industry. UPS reduces its
          carbon footprint through its integrated network, modern airfleet, alternative fuel sources, and extensive
          use of rails.
         Network: UPS has an established network and continues to make investments to expand its network,
          especially in China.
         Superior Financial Strength: UPS is known for maintaining higher operating margins than its
          competitors. It is highly profitable, averaging a 28% ROE for the past six years.
         Dividend Value Strength: Has consistently increased dividends annually with the exception of 2009, at
          which it was kept constant. Since 2000, Dividend yield has increased by an average of 2.53% annually.
         Brand Equity: UPS is synonymous with parcel delivery. The brown color scheme of its logo and
          delivery trucks is iconic to the delivery industry.

Weaknesses
         Brand Lag: While UPS’s brown trucks are recognizable, people may not have a complete picture of
          UPS’s full range of capabilities.
         Unionization: UPS’s labor force is unionized and has therefore impacts UPS’s labor costs. The threat
          for strikes could pressure UPS to increase wages.
         Debt: UPS has higher debt financial ratios than its competitors. However, with the

Opportunities:
         Olympic Games: Selected to manage the transportation and logistical operations of the London
          Olympic Games in 20128
         Business to Business Growth: Increase in B-to-B growth will help expand operating margins due to
          economies of scale.
         Asian Market: By increasing customer’s expectation of higher quality products, UPS has the potential
          to expand in a fragmented Asian market. They first infiltrate the market by partnering with a key
          business player in the market with a focus on exports/imports. After this, they will pursue acquisitions
          and more of a domestic play.
         Logistics Solutions Business: UPS leverages its network by providing logistics solutions for retail and
          manufacturing companies. This growing business had been expanding double digits pre-recession and in
          2009 these revenues decreased by 20%. However, this has recently reversed due to their ―We Love
          Logistics‖ campaign.
         Global Healthcare Distribution Network: New facilities are being added in the U.S., Asia, Europe,
          and Canada to accommodate rapid growth in healthcare.
         Yield Growth: While DHL, who had priced down the market, left the U.S. parcel market more than two
          years ago, we believe that full pricing power was partially delayed since shipper contracts are usually 1-3
          years. Therefore, UPS could be increasing profit margin by having more price control.
         United States Postal Service Volume Decline: Over the last 10 years, the USPS has steadily lost share
          to UPS and FedEx. Their continued decline could yield modest volume gains for UPS




8
    2009 UPS Annual Report
                                                                                                                   5
Threats9
         Rising Fuel Prices: UPS charges fuel surcharges to their domestic and international package and LTL
          services as their primary means of reducing the risk of adverse fuel price changes. They also periodically
          enter into option contracts on energy commodity products to manage price risks associated with
          forecasted transactions involving refined fuels like jet fuel.
         Challenging Weather Conditions: Bad weather can hurt volume and impact efficiency in delivery of
          goods. In addition, bad weather can impact retail sales and other groups UPS partners with which may
          hurt revenues. While UPS cannot control the weather, they have improved their tracking platform for
          customers by providing more information and an updated delivery time to customers in the event of
          unexpected delays.
         Currency Headwinds: Currency translation headwind within their international business could impact
          cost inflation. However, UPS has delivered strong cost side and margin performance in 2010 that we
          believe makes them competitive with others in the industry. With over a century of experience, we
          believe UPS has expertise in foreign currency hedging activities using derivate financial instruments like
          currency forward contracts and currency options.
         Pension Fund Liability: In 2007, UPS added $6.1 billion in debt to restructure pension program. If the
          fund is not producing adequate returns, UPS is obligated to pay from their operating income to meet
          required distributions.


Recent Alliances/Partnership
London 2012 Olympic Games: UPS will serve as the Official Logistics and Express Delivery Supporter of the
2012 Olympic Games. UPS will be responsible for the pick-up and delivery of everything from documents to
heavy freight as well as the operation and management of the Games Logistics and Command Centre, where all
the materials associated with the Games will be inventoried, warehoused and processed. In addition, UPS will
provide logistics planning services to ensure optimal efficiency in the Olympic supply chain and customs to get
shipments cleared through customs quickly and efficiently.

UPS Trackside: UPS is the official express delivery company sponsor for NASCAR and will deliver to vendors,
NASCAR family members, and to NASCAR equipment. This partnership is from middle of February to
November 2011.

Red Cross: UPS will take part in a charitable initiative to increase Logistics Emergency Teams for American
Red Cross chapters. Through this effort, UPS will provide logistics expertise, transportation and warehousing to
local Red Cross Disaster Servicers Coordinators in the event of a large, scale emergency.


Recent News
MANAGEMENT GUIDANCE
On February 2nd, UPS announced almost a 44% improvement in earnings over the prior year period. Global
revenue grew 8.4%, increasing adjusted operating profit by almost 40%.

Management will also place high priority on service and technology enhancements for 2011. This includes
higher visibility to customers by providing more tracking information details like a status bar and special
messages for unforeseen events.




9
    Q3 2010 Report
                                                                                                                   6
In a recent earnings call, management expected to increase share repurchase substantially from $800 million in
2010 to $2 billion in 2011.




GLOBAL EXPANSION
UPS Express Freight goes to Israel and Slovakia. The expansion of service lets it serve expanding hubs for
high-tech, industrial and automotive companies. Israel is a key destination in the high tech sector, which major
players in the industry maintain operation in the county. Slovakia has developed as a key center for automotive
and industrial manufacturing, representing manufacturing operations of some of the world’s largest auto
makers.10

UPS Capital, the financial services arm of UPS has plans to expand its Latin American presence by opening
new offices in Bogota, Colombia and Lima, Peru to help facilitate global trade. This would impact the ―Other‖
segment of Supply Chain & Freight, which has the most growth potential. (helps give loans to qualified
international businesses)

In addition, UPS has also bought 7 new planes, a sign of growing demand and a need to increase their capacity.

FRANCHISE EXPANSION
The UPS Store, a system of independently owned retail shops for shipping, print and other business services, has
lined up nearly $23 million in loans for franchises and expects new credit access to spur 40% more store
openings this year than in 2010. They have set an aggressive goal to sell 120 new franchises in the U.S. for
2011. More stores will be added in ―nontraditional‖ locations such as in hotels or college campuses. An increase
in franchises would provide growth for the ―Other‖ segment component of Supply Chain & Freight. As of last
quarter, this segment contributed around 17% to quarter revenues.

HEALTHCARE SECTOR GROWTH11
UPS is seeing increased demand from healthcare manufacturers wanting more agile supply chains. In January,
UPS announced a significant expansion of global healthcare distribution facility networks to accommodate
continued rapid growth in its healthcare business. The new facilities will be located in Kentucky, Singapore,
Venlo (the Netherlands), Burlington (Canada). All of these facilities are strategically located near international
and UPS air hubs.




10
     www.bizjournals.com
11
     UPS Press Release: January 4, 2011
                                                                                                                     7
“WE ♥ LOGISTICS” CAMPAIGN
 Since September 2010, UPS has started a new advertising campaign to demonstrate how it has vaulted past
competitors to offer the broadest range of logistics services in the industry and will focus on the theme ―We Love
Logistics‖ to reflect UPS’s passion for delivering transportation and supply chain solution that can help both
large and small businesses compete better. This is UPS’s first campaign that advertises for all of their global
services. The purpose for this is to associate a new definition to logistics and to show the complex system and
network involved to make it successful. In Fall 2010, this campaign debuted in the U.S., China, the U.K., and
Mexico. It will debut in other markets around the world in the beginning of 2011.


Surprise Analysis12




In the past six quarters, UPS has beat market EPS expectations. In the four most recent quarters UPS has beaten
EPS estimates by more three cents or more—leading to more than a 2.6% surprise. Surprise analysis is
important, because typically when there are positive EPS surprises, the share price will increase. Also, a positive
surprise may imply that the market is undervaluing the stock and that the company is performing and exceeding
expectations.




12
     Reuters
                                                                                                                  8
Z-Score Analysis13
One of UPS’s weaknesses is its use of debt which has steadily risen over time. Therefore, based on this long term
debt trend, we decided to perform a Z-Score Analysis to assess the probability of UPS going bankrupt in the next
two years.

Altman’s equation is:

Z = 0.012T1 + 0.014T2 + 0.033T3 + 0.006T4 + 0.999T5

Where,

T1 = Working Capital / Total Assets
T2 = Retained Earnings / Total Assets
T3 = EBIT/ Total Assets                                                       Variable Inputs
T4 = Market Value of Equity / Book Value of Total                                             2009        2010 Q3
Liabilities                                                          Working Capital          3036          3955
T5 = Sales/ Total Assets                                             Retained Earnings       12745         13603
                                                                     EBIT                     3811         5325*
                                                                     Sales                   45297         48501*
                                                                     MV of Equity           57025.78      66089.79
Zones of Discrimination:
                                                                     Total Assets            31883         32907
Z > 2.99 -―Safe‖ Zones
1.8 < Z < 2.99 -―Grey‖ Zones                                         BV of Liabilities       24187         24381
Z < 1.80 -―Distress‖ Zones


Using this equation, we calculated a Z-Score for year end 2009 and the year end 2010 Q3.

2009: 1.2(.095) + 1.4(0.4) + 3.3 (0.12) + 0.6(2.358) + 0.999(1.421) = 3.902

2010 Q3: 1.2(0.12) +1.4(0.413) + 3.3 (0.162) + 0.6 (2.711) + 0.999(1.474) = 4.356

While debt rises, UPS bolsters even further into the ―safe zone‖ and decreases the probability of UPS going
bankrupt. A large part of its safety status is driven by EBIT and Sales and its overall operational improvements
in operating margin, network efficiency, and cost reductions. Its profitability strength allows UPS to increase its
use of debt. Therefore, we do not see UPS’s use of debt as a weakness.




13
  Edward Altman, UPS 2009 10k, UPS 10Q
* 2009 Q4 was used to adjust for EBIT and Sales figures in 2010 Q3
                                                                                                                      9
Industry Analysis                               14



UPS is in the air delivery and freight services industry. This is a broad industry and is made up of
logistics companies such as UPS, state-owned postal systems, the cargo divisions of airlines, and other
logistics and freight companies.

Industry Trends
        The industry has and will continue to experience growth as firms turn to outsource their
         operations to third party logistics companies.
        Additional need for freight will come as the demand for shipping consumer goods grows with a
         shift towards e-commerce and online shopping.
        Some companies, such as UPS, have grown and transformed their business to encompass a
         wider view of the logistics process to create a competitive advantage and boost revenues. For
         example, the two largest players in the industry, UPS and Fedex, have both created ―drop-ship‖
         solutions by integrating their operations with warehouses of online retailers, such as
         Amazon.com15.
        Managing the entire logistics process allows customers to focus on core business and the
         industry to achieve greater economies of scale
        There is a growing market for healthcare industry logistic solutions. UPS has 3 million sq ft of
         warehouse space that is compliant with health regulations and standards. This includes
         managing new orders and accounts receivable.16

Market Players
        In the worldwide shipping market, Fedex and UPS dominate business, accounting for more than
         80% of revenues
        In local metropolitan markets, the industry is much more fragmented due to small-volume and
         limited-footprint couriers.
        This difference between geographic markets exists because of the barriers to entry: larger
         companies require more capital expenditure for investments such as aircraft, vehicles, and
         warehouses while local companies have less fixed capital needs and primarily increase labor as
         their business increases.

Alliances and Competition
        The delivery portion of the shipping business faces both competition and alliance from
         the postal system.
        In the United States, USPS has increasingly become a competitor to shipping companies
         business as they have also moved away from exclusively letter delivery and expanded offerings
         in package and freight shipments.
        USPS has forged alliances with its competitors to tender packages to Fedex for some delivery
         routes including international shipments.




14
   http://trinity.firstresearch-learn.com/industry.aspx?chapter=0&pid=408
15
   Amazon.com 2009 Annual Report
16
   http://www.ups-scs.com/solutions/healthcare.html
                                                                                                       10
Porter’s Five Forces
New Entrants – Low
     UPS has established brand equity
     Long term contracts with corporate customers
     Capital intensive industry that involves aircraft, vehicles, software, and warehouses


Substitutes – Medium
     Some customers with non-time sensitive logistics needs can trade down to using slower and less
      expensive delivery options, such as USPS
     Firms may create their own in-house supply chain and logistics solutions rather than
      outsourcing the operations to a company such as UPS
     Threat to letter delivery business as a result of a movement towards electronic documents


Supplier Power – Low
     UPS does not rely on specific suppliers to operate their business outside of major capital
      expenditures


Buyer Power - Medium
     Smaller customers have less ability to negotiate prices because prices are fixed
     Larger companies using full logistics solutions have more pricing power due to the ability to
      negotiate long term contracts


Competitive Rivalry - High
     Closest competitor, Fedex, has similar offerings in freight and logistics business
     UPS focuses on growth overseas and expansion in supply chain business
     Comparable prices across industry




                                                                                                      11
Macroeconomic Analysis
Economic Outlook for 201117,18
        The January report from the Bureau of Labor Statistics reported that the unemployment rate fell
         to 9.0%. Some of this decline is related to people leaving the job market and stopping their
         search for employment rather than an increase in the employment rate.
        Overall employment in most industries remained fairly constant
        Employment in retail trade, healthcare, and manufacturing segments experienced the largest
         amount of growth.
        Growth in manufacturing jobs is favorable for economic growth, as indices such as PMI are
         leading indicators of economic growth.
        Rapid increase in many commodity prices forecasted, including that of energy prices
        The United States had positive GDP growth in the second half of 2009 and all of 201019
        The Federal Reserve raised their projection of GDP growth in 2011 to 3.9%20

UPS in the Economy
        Manufacturing growth in not only favorable for the economy as a whole, but UPS will directly
         benefit and larger quantities of manufactured goods enter their logistics chain to reach their
         destinations
        Rising energy costs have the potential to impact profits in the company’s delivery business
        UPS is able to stabilize cash flows related to variable energy costs by hedging using futures
         contracts as well as an additional fuel surcharge to pass on higher costs to their customers
        Expansion in healthcare jobs is positive and coincides with UPS’ goals to increase their Global
         Healthcare Network, a new area of profit for the company




17
   http://www.ism.ws/ismreport/mfgrob.cfm
18
   http://www.bls.gov/news.release/pdf/empsit.pdf
19
   http://www.bea.gov/national/index.htm#gdp
20
   http://www.federalreserve.gov/monetarypolicy/files/fomcminutes20110126.pdf
                                                                                                       12
Competitors
FedEx Corporation21
(NYSE:FDX) operates several
business segments that compete
directly with UPS including
Fedex Express, FedEx Services,
and FedEx Ground. The
company provides various solutions for transportation and delivery, logistics, e-commerce, and
business services. The company provides various package delivery and outsourced business services.
FedEx SmartPost is a subsidiary of FedEx ground that contracts with the United States Postal System
transport deliveries across regions.



CH Robinson
Worldwide, Inc22
(NASDAQ:CHRW) is a third
party logistics provider that
contracts with transportation
companies around the world to
arrange logistics services for their customers. CHRW does not own any of the transportation systems
to move freight, but instead mixes and matches various offerings from their contractors with customer
needs to create what they call ―multimodal transportation services.‖ They also have a business services
unit that provides supply-chain analysis and information reporting.



Expeditors International
of Washington Inc23
(NASDAQ: EXPD) provides
logistics services. Their two
main sources of revenue come
from air freight and ocean
freight services. In both operations, they find the optimal carrier for the cargo based on the customer’s
needs, including time schedules, cost, and destinations. EXPD also operates a customs brokerage
service for goods moving across borders by air, sea, rail, and truck. Operations of their customs
business, which account for 41% of the company’s revenue, include arranging inspection, paying
import taxes on behalf of the client, and warehousing and product distribution.




21
   http://www.reuters.com/finance/stocks/companyProfile?rpc=66&symbol=FDX
22
   http://www.reuters.com/finance/stocks/companyProfile?rpc=66&symbol=CHRW.O
23
   http://www.reuters.com/finance/stocks/companyProfile?rpc=66&symbol=EXPD.O
                                                                                                       13
Quantitative Analysis
 Financial Ratios24
 Liquidity: Good
                                                          UPS Liquidity Trend
                            2005               2006       2007           2008            2009           2010
      Current               1.65               1.40       1.20           1.13            1.49           1.95
      Ratio
      Quick Ratio            1.65              1.40        1.20          1.13            1.49           1.95
      Cash Ratio             0.47              0.30        0.26          0.13            0.34           0.68


                           Peers Companies Recent Fiscal Year                         Comparisons
                            2010         2009          2009              Peer            S&P            2010
                            FDX        CHRW           EXPD              Average         Average         UPS
      Current               1.57         1.79           2.52             1.96             .82           1.95
      Ratio
      Quick Ratio            1.57              1.79        2.52          1.96             .52           1.95
      Cash Ratio             0.42              0.46        1.31          0.73                           0.68


                                                          Liquidity Rankings
                                                Current    Quick Ratio    Cash Ratio     Total
                                                 Ratio
                         UPS                      2nd             2nd           2nd       2nd
                         FDX                      4th             4th           4th       4th
                         CHRW                     3rd             3rd           3rd       3rd
                         EXPD                     1st             1st           1st       1st
                         S&P 500                  5th             5th            -        5th


Since the global recession, UPS has seen great improvement in its liquidity ratios. In 2010, liquidity ratios raised
above its six year highs in 2005. UPS accomplished this despite spending more on its main U.S. hub expansion in
the first half of 2010 and in opening a new intra-Asia hub in Shenzhen, China. UPS achieved this in large part due
to the improving economy which helped volume and revenue trends, as well as the cost containment initiatives
and efficiencies implemented over the past few quarters. Also, the new business improvements added to greater
efficiencies in their network and reduced time in transit for shipments in the region. The quick and current ratios
are the same for UPS because they do not have any inventory; they are a services company.




 24
      Yahoo Finance, Reuters, Annual Reports
                                                                                                                 14
Asset Management: Good
                                                   UPS Asset Management Trend
                           2005         2006             2007           2008            2009            2010
     Day Sales in            -            -                -              -               -               -
     Inventory
     Average              52.029        47.094          47.467         42.142          44.951             -
     Collection
     Period
     Fixed Asset            2.79         2.83            2.81            2.82           2.52            2.85
     Turnover
     Total Asset            1.22         1.43            1.27            1.62           1.42            1.47
     Turnover


                          Peer Companies Recent Fiscal Year                        Comparisons
                           2010          2009            2009          Peer            S&P              2010
                           FDX          CHRW            EXPD          Average         Average           UPS
     Day Sales in            -             -        -                    -               -                -
     Inventory
     Average              43.147        42.073      71.289              52.17           47.46         44.95125*
     Collection
     Period
     Fixed Asset            2.41        64.38            8.26           25.02             -             2.85
     Turnover
     Total Asset            1.39         4.13            1.76            2.43            .46            1.47
     Turnover


                                                        Asset Mgmt Rankings
                                            ACP              FATO           TATO        Total
                        UPS                  3rd              3rd            3rd         2nd
                        FDX                  2nd              4th            4th         4th
                        CHRW                 1st              1st            1st         1st
                        EXPD                 5th              2nd            2nd         3rd
                        S&P 500              4th               -             5th         5th


Fixed Asset Turnover has maintained above 2.5 in the past six years and reached record high levels in 2010.
While 2010 FATO is a little bit above the standard for the past 6 years, it shows significant improvement from
2009 levels. This is especially important as it is evident that UPS is improving its use of fixed asset investments
from recent expansion asset additions which were supposed to improve business efficiencies. UPS’s unique
business model – all packages go through one integrated network—creates efficient use of assets and has
allowed UPS to maintain high operating margins. While UPS has maintained decent TATO and superior TATO
compared to the S&P average, we believe there is still much room for improvement. As the economy improves,
UPS will have better generation of revenues and will increase its operating margins to pre-recession levels.



*
    2009 ACP figures are used for UPS
                                                                                                                  15
Debt Management: Below Average
                                                    UPS Debt Management Trend
                          2005             2006         2007          2008            2009             2010
     Debt Ratio            .11              .12          .28           .31             .30              .31
     Debt/Equity           .24              .27          .90          1.46            1.25             1.30
     Ratio
     Times                35.32            30.85        1.75          11.35           7.56             15.6
     Interest Ratio
     Average             17.843            16.2        13.333        14.485          15.321                   -
     Payment
     Period


                          Peer Companies Recent Fiscal Year                      Comparisons
                           2010        2009           2009           Peer            S&P               2010
                           FDX        CHRW           EXPD           Average         Average            UPS
     Debt Ratio             .07         .01       -                   .04             .60               .31
     Debt/Equity            .12         .01       -                   .07             1.5               1.3
     Ratio
     Times                 23.97           3106        810.61        1313.58         16.28             15.6
     Interest Ratio
     Average              16.738           27.249      53.086        32.357              -           15.321*26
     Payment
     Period


                                                    Debt Mgmt Rankings
                                           Debt          D/E          TIER        APP        Total
                   UPS                      3rd          3rd           4th         4th        4th
                   FDX                      2nd          2nd           3rd         3rd        3rd
                   CHRW                     1st           1st          1st         2nd        1st
                   EXPD                      -             -           2nd         1st        2nd
                   S&P 500                  4th          4th           5th          -         5th


UPS fairs poorly compared to its competitors and the market. Debt use has been slowly rising over time in
comparison to assets and equity and at levels worse than most of its competitors. There was slight improvement
from 2008 to 2009, but we believe this is correlated to conservative spending during the economic recession.
However, while debt levels rise, UPS is able to cover its interest payments by almost 16 times, almost double the
amount from 2009 and a vast improvement from the past three years. By debt levels increasing slightly in 2010,
we take this as a sign of advancement and UPS’s increased priority for investment and expansion.




*
    2009 APP is used for UPS comparisons
                                                                                                                  16
Profitability: Excellent
                                                    UPS Profitability Trend
                     2005            2006             2007           2008             2009            2010
Operating           14.43%          13.95%           1.16%          10.45%           8.39%           11.86%
Margin
Net Profit          9.09%            8.84%           0.77%           5.83%           4.75%            7.04%
Margin
Return on           11.07%          12.65%           0.98%           9.42%           6.75%            10.36
Assets
Return on           22.92%          27.14%           3.14%           44.29%          28.20%          43.15%
Equity


                      Peer Companies Recent Fiscal Year                           Comparisons
                      2010         2009            2009               Peer            S&P              2010
                      FDX         CHRW            EXPD              Average          Average           UPS
Operating            5.75%        7.75%           9.41%              7.64%              -             11.86%
Profit Margin
Net Profit           3.41%           4.76%           5.87%            4.68%            10.9%          7.04%
Margin
Return on            4.75%          19.67%           10.34%          11.59%            5.1%           10.36%
Assets
Return on            8.57%          33.41%           15.47%          18.94%            14.2%         43.15%
Equity


                                                Profitability Rankings

                                     OPM              NPM            ROA        ROE      Total
                UPS                   1st              2nd            2nd        1st      1st
                FDX                   4th              5th            5th        5th      5th
                CHRW                  3rd              4th            1st        2nd      2nd
                EXPD                  2nd              3rd            3rd        3rd      3rd
                S&P 500                -               1st            4th        4th      4th


Profitability is definitely one of UPS’s strengths. In 2010, margins recovered from recessionary price cutting.
UPS’s operating margin power shows superior in comparison to its peers, while it’s ROA and ROE far exceed
S&P averages. While there has been margin improvement, they are still below historical six year highs for UPS,
showing that there is still room for improvement. As the economy recovers, we see UPS increasing margins as it
receives more volume and more pricing power.




                                                                                                              17
Extended DuPont: Excellent
                                                            UPS DuPont Trend
                        2005              2006            2007                 2008             2009           2010
  Net Profit           3.41%             4.76%        5.87%                   4.68%            10.9%          7.04%
  Margin
  Total Asset           1.22             1.43               1.27               1.62             1.42           1.47
  Turnover
  Equity                2.07             2.15               3.20               4.70             4.18           4.17
  Multiplier
  Return on           22.92%          27.14%               3.14%             44.29%            28.20%         43.15%
  Equity


                       Peer Companies Recent Fiscal Year                                     Comparisons
                        2010        2009           2009                        Peer              S&P            2010
                        FDX        CHRW           EXPD                       Average           Average          UPS
  NPM                  3.41%       4.76%       5.87%                          4.68%             10.9%          7.04%
  TATO                  1.39        4.13           1.76                        2.43               .46           1.47
  EM                    1.80        1.70           1.50                        1.67               2.5           4.17
  ROE                  8.57%       33.41%         15.47%                     18.94%             14.2%         43.15%


                                                   Extended DuPont Rankings
                                 NPM                        TATO                      EM               ROE      Total
  UPS                             2nd                        3rd                       1st              1st      1st
  FDX                             5th                        4th                      3rd               5th      5th
  CHRW                            4th                        1st                      4th               2nd      2nd
  EXPD                            3rd                        2nd                      5th               3rd      4th
  S&P 500                         1st                        5th                      2nd               4th      3rd




While UPS’s leverage may be a concern in comparison to its peers, its profitability and ROE to investors is far
superior. From this model it is evident that ROE is most impacted by the fluctuations in Net Profit Margin and
the Equity Multiplier. As the economy picks up in 2011 and 2012, we expect profit margins to increase as UPS
will have higher pricing capability and see the impact/benefits of cutting costs and improving efficiencies during
the recession.


                                                           ROE
                       50.00%
                                                                    44.29%            43.15%
                       40.00%
                       30.00%                                                28.20%
                                                  27.14%
                       20.00%            22.92%
                                                                                                ROE
                       10.00%
                                                           3.14%
                        0.00%
                                  2005     2006     2007     2008     2009     2010                                     18
Financial Ratio Graphs

                          Liquidity Ratios                                                         Asset Management
 2.50                                                                          3.00

 2.00                                                                          2.50
                                                                               2.00
 1.50
                                                                               1.50
 1.00
                                                                               1.00
 0.50                                                                          0.50
 0.00                                                                          0.00
          2005        2006       2007          2008       2009          2010            2005       2006        2007        2008           2009     2010

                 Current Ratio       Quick Ratio          Cash Ratio                           Total Asset Turnover         Fixed Asset Turnover



                      Debt Management                                                                     Profitability
 160.0%                                                                        16.00%
 140.0%                                                                        14.00%
 120.0%                                                                        12.00%
 100.0%                                                                        10.00%
  80.0%                                                                         8.00%
  60.0%                                                                         6.00%
  40.0%                                                                         4.00%
  20.0%                                                                         2.00%
   0.0%                                                                         0.00%
            2005        2006      2007          2008       2009         2010              2005        2006       2007       2008          2009     2010

             Debt Ratio          Debt/Equity           Cash Flow/Debt                      Operating Margin           Net Profit Margin          ROA




                                                                                                                                                          19
Dividend Growth Model

UPS has consistently paid a very strong dividend relative to its share price meaning that not only would
the SMF portfolio benefit from share price appreciation, but also dividend income. Additionally, the
growth rate of the quarterly dividends has been consistent and has increased by over 2.5% annually
since 2000. UPS’ significant dividend amount and high yield percentage help to ensure the price of the
stock remains relatively high, as a decrease in price would cause the yield to go up, which under
normal circumstances, would cause the stock price to correct itself.

Using the dividend growth pricing model and assuming a 6.0% required rate of return for the stock and
continued dividend growth rate of 2.53% annually, the value of UPS is $75.22. The closeness between
the market price and dividend growth model valuation is indicative that this stock is used for dividend
income, meaning it is likely that the robust dividend acts as a price support.




                                                                                                     20
Pro Forma Income Statement
                                                United Parcels Service, Inc.
                                               Consolidated Income Statement
                                      (dollars in millions, except per share amounts)
                                                2009            2010                             2011 Estimates
 Growth %                                                                          Pessimistic       Most Likely            Optimistic
  U.S. Domestic Package Growth                                                        1%                 3%                    6%
  International Package Growth                                                        7%                10%                   14%
  Supply Chain & Freight Growth                                                       5%                 8%                   13%
  Total Revenue Growth                                                               3.05%             5.29%                  8.56%
 Revenue:
  U.S. Domestic Package                    $ 28,158         $ 29,742           $      30,039     $      30,634          $     31,527
  International Package                          9,699          11,133                 11,912           12,246                12,692
  Supply Chain & Freight                         7,440           8,670                  9,104             9,364                 9,797
  Total Revenue                                 45,297          49,545                 51,055           52,244                54,015
 Operating expenses:
  Compensation and benefits                     25,640          26,324                 26,549           27,167                28,088
      Repairs and maintenance                    1,075           1,131                  1,174             1,202                 1,242
      Depreciation and amortization              1,747           1,792                  1,838             1,881                 1,945
      Purchased transportation                   5,379           6,640                  6,076             6,217                 6,428
      Fuel                                       2,365           2,972                  3,063             3,135                 3,241
     Other Occupancy                              985             939                   1,021             1,045                 1,080
     Other Expenses                              4,305           3,873                  4,748             4,859                 5,023
   Total Other Expenses                         15,856          17,347                 17,920           18,338                18,959
  Total operating expenses                      41,496          43,671                 44,469           45,505                47,047
 Operating profit:
  U.S. Domestic Package                          2,138           3,373                  3,787             3,875                 4,007
  International Package                          1,367           1,904                  2,140             2,190                 2,265
  Supply Chain & Freight                          296             597                     659                 674                 697
  Total operating profit                         3,801           5,874                  6,586             6,739                 6,968
 Other income (expense):
  Investment income (loss)                             10              3                     1                      1                    1
  Interest expense                               (445)           (354)                  (434)              (444)                 (459)
  Total other income (expense)                   (435)           (351)                  (433)              (443)                 (458)
 Income before income taxes                      3,366           5,523                  6,153             6,296                 6,510
 Income tax expense                              1,214           2,035                  2,154             2,204                 2,278
 Net income                                $     2,152      $    3,488         $        4,000    $       4,093          $       4,231


 Per share amounts
  Basic earnings per share                 $      2.16      $     3.51         $         4.02    $         4.12         $        4.26
  Diluted earnings per share               $      2.14      $     3.48         $         3.99    $         4.08         $        4.22




                                                                                                                                             21
2011 Pro Forma Income Statement Assumptions
Revenues: In order to forecast revenue growth for 2011, we broke UPS’s revenues down into the three main
operating segments, U.S. Domestic Package, International Package, and Supply Chain and Freight, and
forecasted the growth of each segment separately.

U.S. Domestic Package: For the U.S. Domestic Package segment, we made a growth matrix from the revenues
spanning back to 2005. The growth matrix is displayed in the Appendix, page 31. Based off of the growth
matrix, we assigned growth rates of 1%, 3%, and 5% to our pessimistic, most likely, and optimistic cases
respectively. The pessimistic growth rate of 1% is slightly higher than the median growth rate of .78%. Most
likely is set at 3% to mimic the U.S. economic growth. The optimistic growth rate of 5% is set slightly below the
growth rate from 2009 to 2010, which was 5.63%.

International Package: For the International Package segment, we made a growth matrix from the revenues
spanning back to 2005. The growth matrix is displayed in the Appendix, page 31. Based off of the growth
matrix, we assigned growth rates of 7%, 10%, and 14% to our pessimistic, most likely, and optimistic cases
respectively. The pessimistic growth rate of 7% is set slightly higher than the 6.89% median growth rate. Most
likely is set at 10% which is slightly lower than the growth rate from the years 2005 to 2008, which we believe
more accurately represent UPS’s growth opportunities. The optimistic growth rate of 14% is set slightly below
the 14.79% growth rate from 2009 to 2010.

Supply Chain and Freight: For the Supply Chain and Freight segment, we made a growth matrix from the
revenues spanning back to 2005. The growth matrix is displayed in the Appendix, page 31. Based off of the
growth matrix, we assigned growth rates of 5%, 8%, and 13% to our pessimistic, most likely, and optimistic
cases respectively. The pessimistic growth rate was set at 5% which is slightly lower than the median of 5.55%.
Most likely was set at 8% which is half of the growth rate from 2009 to 2010. Optimistic is once again set below
the growth rate from 2009 to 2010, which was 16.53%.

Total Growth Rate: The total revenue growth rates are 3.05%, 5.29%, and 8.56% for our pessimistic, most likely,
and optimistic cases respectively.

Total Operating Expenses: Total operating expenses were set at 89.1% of revenue. Of the 89.1%, 52% is
attributed to Compensation and benefits. The other 35.1% is attributed to other expenses. Of the other expenses,
purchased transportation is the largest taking up 11.9% of the allotted 89.1% of revenue.

Total Operating Profits: Total operating profits are broken down as follows: U.S. Domestic Package is 57.5%
of total operating Profits, International Package is 32.5% of total profits, and Supply Chain and Freight is 10% of
total profits.

Income Tax Expense: Income Tax Expense was set at 35% of EBIT based on Valueline estimates.

Shares Outstanding: Shares outstanding was set at the current amount of shares outstanding to be conservative
because there is no guarantee that UPS will buy back shares.


P/E Valuation
   Historical P/E Multiples
               2002     2003          2004        2005     2006      2007     2008      2009       Average
   UPS         28.5     25.9          26.1        21.1     19.8      17.8     18.4      22.6       22.5
   FDX         19.7     19.3          19.6        18.5     16.3      16.5     17        17.5       18.1
   CHRW        27.4     27            28.1        26       29.2      27.2     25.9      24.6       26.9
   EXPD        28.6     31.7          32.9        32       41.5      36.9     28.7      28.7       32.6
   Averge      26.05    25.975        26.675      24.4     26.7      24.6     22.5      23.35      25.0

                                                                                                                  22
Historic P/E Multiple: Above is a table with the historic P/E multiples for UPS and its peer competitors. UPS
has had a higher P/E multiple than FDX, its main competitor, for the last 8 years. However, it has had lower P/E
multiples than the other two peers, CHRW and EXPD. From 2002 to 2007 the P/E multiple for UPS has
declined, but has started in increase since 2008. We believe this trend will continue and the P/E Multiple will
continue to increase slightly in the years to come.


                                      Historical P/E Multiples
  45
  40
  35
  30
  25
  20
  15
  10
    5
    0
           2002        2003           2004         2005        2006              2007            2008         2009

                                UPS          FDX      CHRW            EXPD              Averge


Above is a graph of UPS and its competitors’ P/E multiples dating back to 2002.



                                                    P/E Valuation
                                                      Pessimistic        Most Likely               Optimistic
             EPS                                          $    3.99          $           4.08       $        4.22
             P/E Multiple                                      18.5                      21.5                23.5
             Price Per Share                              $   73.77          $          87.73           $   99.14
             Probability                                       0.15                        0.7               0.15


             Weighted Average Price                                          $          87.35
             Current Price                                                   $          76.47
             Margin of Safety                                                            14%



P/E Valuation: P/E multiples were set at 18, 21.5, and 23.5 for our pessimistic, most likely, and optimistic
scenarios respectively. The pessimistic multiple was set at 18.5 which is about equal to the P/E multiple in 2008.
We put a multiple of 21.5 as the most likely which is below the 2009 multiple and also below the average. For
optimistic we placed the multiple at 23.5 based on UPS having higher multiples prior to 2005.


                                                                                                                     23
P/S Valuation
Historical P/S Multiples
       2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Average
UPS 2.65         3.1    2.75      2.5     2       1.65  1.6      1.5     1.4    1.4       2.1
Historic P/S Multiples:We could not locate P/S multiples for the UPS’s peer competitors. Above is a
table of historic P/S multiples for UPS since 2001.


                                                                  UPS
            3.5

             3                    3.1
                         2.65               2.75
            2.5                                      2.5
             2                                                2
                                                                         1.65       1.6
            1.5                                                                              1.5      1.4       1.4     UPS
             1

            0.5

             0
                  2001     2002     2003      2004     2005       2006       2007     2008     2009     2010


Above is a graph of the P/S multiples for UPS. There has been a trend down in the last eight years, but
the trend seems to be leveling out.

                                                       P/S Valuation 2011
                                              Pessimistic                       Most Likely                      Optimistic
        Revenue                         $            51,055              $            52,244                $        54,015
        Shares Outstanding                          1003                             1003                           1003
        Sales Per Share                 $             50.90              $             52.09                $        53.85
        P/S Multiple                                 1.3                             1.6                            2.2
        Price Per Share                 $             66.17              $             83.34                $        118.48
        Probability                                 0.15                             0.7                            0.15

        Weighted Average                                                 $            86.04
        Current Price                                                    $            76.47
        Margin of Safety                                                             13%



P/S Valuation: For our P/S valuation, we divided our 2011 pro forma revenues for each scenario by
the number of current shares outstanding (Both revenue and Shares outstanding are in millions). We
then multiplied the sales per share by a corresponding P/S multiple. For pessimistic we placed the
multiple at 1.3 if the trend continues downward. Most likely we placed a 1.6 multiple which would be a
slight increase from the 2010 multiple. For optimistic, we placed the multiple at 2.2, which is slightly
above the average multiple over the last ten years.
                                                                                                                              24
EV/EBITDA Valuation
Historical EV/EBITDA Multiples
        2002   2003   2004       2005      2006     2007 2008  2009      2010    Average
UPS 13         14.5   14         12.5      10       9.5  26    14        11      13.8
Historic EV/EBITDA Multiples: Above are historic EV/EBITDA multiples for UPS. We were unable
to find EV/EBITDA multiples for their peer competitors.


                                 Historical EV/EBITDA Multiples
                30

                25                                                            26

                20

                15                    14.5
                            13               14                                      14
                                                     12.5                                            UPS
                10                                          10                              11
                                                                     9.5

                 5

                 0
                         2002 2003 2004 2005 2006 2007 2008 2009 2010


Above is a graph of the historical EV/EBITDA multiples from 2002 to 2010. There was a significant
spike in the EV/EBITDA multiple in 2008. This can be attributed to lag of the low EBITDA of 2007.

                                                  EV / EBITDA Valuation
                                          Pessimistic                       Most Likely                 Optimistic
EBIT                                     6,586,000,000                      6,739,000,000              6,968,000,000
D&A                                      1,838,000,000                      1,881,000,000              1,945,000,000
EBITDA                                   8,424,000,000                      8,620,000,000              8,913,000,000
EV / EBITDA Multiple                         9.00                               11.00                      13.00
Enterprise Value                        75,816,000,000                     94,820,000,000            115,869,000,000
Cash                                     4,081,000,000                      4,081,000,000              4,081,000,000
Debt                                    10,491,000,000                     10,491,000,000             10,491,000,000
Market Cap                              69,406,000,000                     88,410,000,000            109,459,000,000
Shares Outstanding                       1,003,000,000                      1,003,000,000              1,003,000,000
Price Per Share                   $            73.40             $                88.15          $           109.13
Probability                                  0.15                                0.7                        0.15

Weighted Average Price                                           $              89.08
Current Price                                                    $              76.47
Margin of Safety                                                               16.5%




                                                                                                                       25
EV/EBITDA Valuation: For our EV/EBITDA, we started with our projected operating profit from each
scenario from our 2011 pro forma income statement. We then added the depreciation and amortization to arrive
at the EBITDA value. The depreciation was combined in UPS income statement with amortization under the
Other Expenses category. We then multiplied the EBITDA by the EV/EBITDA multiple to arrive at the
enterprise value. EV/EBITDA multiples were 9, 11, and 13 for our pessimistic, most likely, and optimistic
respectively. Our pessimistic multiple of 9.5 is the lowest multiple for UPS in the last 9 year. Our most likely
was set at 11 which was the EV/EBITDA multiple for 2010. Our optimistic was set at 13 which is slightly below
the average multiple over the past eight years. For the price per share, we added cash back to the enterprise
value. We then divided that number by the number of shares outstanding to arrive at out price per share.


DCF Valuation
Free Cash Flow Calculation
                   Actual                              Estimated
                      2008       2009         2010        2011         2012         2013        2014      2015
Revenue Growth                  -12.02%      9.38%       5.45%        5.29%        5.29%       5.29%      5.29%
Revenue              51,486     45,297       49,545      52,244       55,008       57,918      60,982     64,208
EBIT Margin          9.74%      7.43%       11.15%       12.05%      12.05%       12.05%       12.05%    12.05%
EBIT                  5,015      3,366       5,523        6296        6,628        6,979        7,348     7,737
Taxes                 2,012      1,214       2,035        2,204       2,320        2,408        2,535     2,669
NOPAT                 3,003      2,152       3,488        4,093       4,308        4,571        4,813     5,068
Plus: D&A             1,814      1,747       1,792        1881        2,019        2,126        2,238     2,356
Less: Cap Ex          2,636      1,602       1,389        1567         1650         1738        1829      1926
Less: Change          1,130      194         1,090        1,149       1,210        1,274        1,342     1,413
NWC
FCFF                  1,051      2,103       2,801        3,257       3,467        3,685        3,880     4,085


Free Cash Flow Assumptions:
Revenue: We based revenue growth off of the Pro Forma Income Statement along with consideration
from the growth matrixes found in the appendix. Growth for 2011 is 5.45% and decreases to 5.29% for
the years 2012 to 2015.

EBIT: We based our EBIT off of historical EBIT margins. There has been a trend up in the margin and
UPS is expected to continue to improve their EBIT margin in the years to come.

Tax Rate: We set the tax rate at 35% of EBIT for the years 2011 and 2012. For the years 2013 to 2015
we lowered the tax rate to 34.5% of EBIT because the increase in international sales should effectively
lower the tax rate for UPS.

Depreciation and Amortization: For our forecast of depreciation and amortization for 2011 to 2015, we
looked at the expenses as a percent of revenue. We used the historical average of 3.67% to forecast our
estimates.

Capital Expenditures: We looked at historical capital expenditures on the Cash Flow Statement and
then set them up as a percentage of revenue. We used a historical average of 3% of revenue.


                                                                                                              26
Net Working Capital: We looked at historical net working capital expenditures on the Cash Flow
Statement and then set them up as a percentage of revenue. We used a historical average of 2.2% of
revenue.
                                                       Discounted Cash Flows
                               2011               2012             2013              2014               2015          Terminal Value
      FCFF                 $         3,257   $         3,467   $         3,685   $         3,880    $         4,085    $    136,179
      WACC                     8.25%             8.25%             8.25%             8.25%              8.25%              8.25%
      PV of CF             $         3,009   $         2,959   $         2,905   $         2,826    $         2,748    $     91,616
      Number of Periods          1                 2                 3                 4                  5                  5


Discounted Cash Flow Assumptions:
WACC:

WACC = (% Debt)(Cost of Debt)(1-T) + (% Equity)(Cost of Equity)

WACC = (28.6%)(4.77%)(65%)+(71.4%)(10.71%)

WACC = (8.25%)

Terminal Value: In Order to forecast terminal value for UPS, we used a 3% estimate for our expected steady
growth rate of UPS’s FCFF in perpetuity.

                                                 Spreadsheet DCF Valuation
                      PV of CFs                                                         14,447
                      PV of TV                                                          91,616
                      Enterprise Value                                                106,063
                      Debt                                                              10,491
                      Cash                                                               4,081
                      Market Cap                                                        91,491
                      Shares Outstanding                                                 1,003

                      Price Per Share                                            $          91.22
                      Current Price                                              $          76.47
                      Margin of Safety                                                       19%


Spreadsheet DCF Valuation: For our spreadsheet DCF valuation we added together the total present values of
each of the yearly forecasts along with the terminal value estimate to arrive at an enterprise value. We then
subtracted debt and cash to arrive at market cap. We then divided the market cap by shares outstanding to arrive
at an estimated price per share of $91.22.




                                                                                                                                       27
Price Target
                                               Price Target
                                             P/E         P/S         EV/EBITDA          DCF
               Valuation Price              $ 87.35 $ 86.04           $   89.09        $ 91.22
               Weight                        25%        25%             25%             25%

               Weighted Value Price                      $ 88.43
               Current Price                             $ 76.47
               Margin of Safety                           16%




Target Price: For our target price, we weighted each valuation equally at 25%. We arrived at a weighted
valuation price of $88.43, which gives us a margin of safety of 16%.


Conclusion
We recommend buying 900 shares of UPS at an approximate NAV of $68,814
       We believe UPS has high potential in fragmented emerging markets like China, as evident by its recent
        expansions in 2010 and its purchase of seven new airplanes in 2011. Air freight transportation is
        growing here.
       UPS has high operating margins and will gain even higher profits as the economy recovers and they
        have higher pricing power in 2011 and 2012. Management has even forcasted 2011 earnings to exceed
        peek levels in 2007.
       UPS is growing its Supply Chain and Freight division, using customizable logistics solutions. While
        they are already utilized for many retail and high tech companies, they are branching out into global
        healthcare distribution market We believe there is high growth potential for this segment. In January,
        UPS announced UPS Healthcare facilities expansion in Kentucky, Singapore, Netherlands, and in
        Canada.
       UPS operates in a dupology competitive environment, with their only direct competitor being FedEx.
        Past performance has shown they are able to set prices on rates as well as pass along higher costs of
        doing business, such as energy price increases.
       Thec ompany’s financial strength has allowed them to generate consistent cash flows across all their
        business segments and produce a 6-year average ROE of 28%.
       2011 EPS is projected to reach an all-time high.




                                                                                                             28
APPENDIX
Financial Statements
                            UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
                                       CONSOLIDATED BALANCE SHEETS
                                                (In millions)
                                                                                  December 31,
                                                                               2009          2008
                                         ASSETS
Current Assets:
      Cash and cash equivalents                                            $ 1,542        $   507
      Marketable securities                                                    558            542
      Accounts receivable, net                                               5,369          5,547
      Finance receivables, net                                                 287            480
      Deferred income tax assets                                               585            494
      Income taxes receivable                                                  266            167
      Other current assets                                                     668          1,108
            Total Current Assets                                             9,275          8,845
Property, Plant and Equipment, Net                                          17,979         18,265
Goodwill                                                                     2,089          1,986
Intangible Assets, Net                                                         596            511
Non-Current Finance Receivables, Net                                           337            476
Other Non-Current Assets                                                     1,607          1,796
Total Assets                                                               $31,883        $31,879
                       LIABILITIES AND SHAREOWNERS’ EQUITY
Current Liabilities:
      Current maturities of long-term debt and commercial paper            $     853      $ 2,074
      Accounts payable                                                         1,766        1,855
      Accrued wages and withholdings                                           1,416        1,436
      Self-insurance reserves                                                    757          732
      Income taxes accrued                                                       258           37
      Other current liabilities                                                1,189        1,683
            Total Current Liabilities                                          6,239        7,817
Long-Term Debt                                                                 8,668        7,797
Pension and Postretirement Benefit Obligations                                 5,457        6,323
Deferred Income Tax Liabilities                                                1,293          588
Self-Insurance Reserves                                                        1,732        1,710
Other Non-Current Liabilities                                                    798          864
Shareowners’ Equity:
      Class A common stock (285 and 314 shares issued in 2009 and 2008)          3                  3
      Class B common stock (711 and 684 shares issued in 2009 and 2008)          7                  7
      Additional paid-in capital                                                 2            —
      Retained earnings                                                     12,745         12,412
      Accumulated other comprehensive loss                                  (5,127)        (5,642)
      Deferred compensation obligations                                        108            121
      Less: Treasury stock (2 shares in 2009 and 2008)                        (108)          (121)
            Total Equity for Controlling Interests                           7,630          6,780
      Noncontrolling Interests                                                  66            —
Total Shareowners’ Equity                                                    7,696          6,780
Total Liabilities and Shareowners’ Equity                                  $31,883        $31,879




                                                                                                    29
UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
                                   STATEMENTS OF CONSOLIDATED INCOME
                                       (In millions, except per share amounts)
                                                                                                Years Ended December 31,
                                                                                         2009             2008           2007
Revenue                                                                                 $45,297        $51,486        $49,692
Operating Expenses:
      Compensation and benefits                                                          25,640            26,063      31,745
      Repairs and maintenance                                                             1,075             1,194       1,157
      Depreciation and amortization                                                       1,747             1,814       1,745
      Purchased transportation                                                            5,379             6,550       5,902
      Fuel                                                                                2,365             4,134       2,974
      Other occupancy                                                                       985             1,027         958
      Other expenses                                                                      4,305             5,322       4,633
Total Operating Expenses                                                                 41,496            46,104      49,114
Operating Profit                                                                          3,801             5,382         578
Other Income and (Expense):
      Investment income                                                                      10             75            99
      Interest expense                                                                     (445)          (442)         (246)
Total Other Income and (Expense)                                                           (435)          (367)         (147)
Income Before Income Taxes                                                                3,366          5,015           431
Income Tax Expense                                                                        1,214          2,012            49
Net Income                                                                              $ 2,152        $ 3,003        $ 382
Basic Earnings Per Share                                                                $ 2.16         $     2.96     $ 0.36
Diluted Earnings Per Share                                                              $ 2.14         $     2.94     $ 0.36
                              UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
                                STATEMENTS OF CONSOLIDATED CASH FLOWS
                                               (In millions)
                                                                                               Years Ended December 31,
                                                                                           2009          2008         2007
Cash Flows From Operating Activities:
     Net income                                                                          $ 2,152        $ 3,003       $     382
           Adjustments to reconcile net income to net cash from operating activities:
                 Depreciation and amortization                                             1,747            1,814         1,745
                 Pension and postretirement benefit expense                                  872              726           513
                 Pension and postretirement benefit contributions                           (924)            (246)         (687)
                 Self-insurance reserves                                                      47               87            69
                 Deferred taxes, credits and other                                           471              187          (249)
                 Stock compensation expense                                                  430              516           447
                 Asset impairment charges                                                    181              575           221
                 Other (gains) losses                                                        115              634           243
                 Changes in assets and liabilities, net of effect of acquisitions:
                       Accounts receivable                                                   (30)             197           (380)
                       Income taxes receivable                                                27            1,161         (1,191)
                       Other current assets                                                  136             (144)            (3)
                       Accounts payable                                                     (107)              87            (37)
                       Accrued wages and withholdings                                       (102)              44            108
                       Other current liabilities                                             184             (184)            56
                 Other operating activities                                                   86              (31)          (114)
           Net cash from operating activities                                              5,285            8,426          1,123
Cash Flows From Investing Activities:
     Capital expenditures                                                                 (1,602)          (2,636)        (2,820)
     Proceeds from disposals of property, plant and equipment                                 60              147             85
     Purchases of marketable securities                                                   (2,251)          (3,391)        (9,017)
     Sales and maturities of marketable securities                                         2,240            3,113          9,638
                                                                                                                                30
Net (increase) decrease in finance receivables                                     261              (49)        (39)
      Other investing activities                                                          44             (363)        (46)
            Net cash (used in) investing activities                                   (1,248)          (3,179)     (2,199)
Cash Flows From Financing Activities:
      Net change in short-term debt                                                   (1,738)          (2,016)      2,613
      Proceeds from long-term borrowings                                               3,160            3,613       4,094
      Repayments of long-term borrowings                                              (1,944)          (2,518)       (198)
      Purchases of common stock                                                         (561)          (3,570)     (2,639)
      Issuances of common stock                                                          149              169         174
      Dividends                                                                       (1,751)          (2,219)     (1,703)
      Other financing activities                                                        (360)            (161)        (44)
            Net cash provided by (used in) financing activities                       (3,045)          (6,702)      2,297
Effect Of Exchange Rate Changes On Cash And Cash Equivalents                              43              (65)         12
Net Increase (Decrease) In Cash And Cash Equivalents                                   1,035           (1,520)      1,233
Cash And Cash Equivalents:
      Beginning of period                                                             507              2,027          794
      End of period                                                               $ 1,542          $     507      $ 2,027
Cash Paid During The Period For:
     Interest (net of amount capitalized)                                         $     390        $     359      $ 248
     Income taxes                                                                 $     443        $     760      $ 1,351




Growth Matrixes
                                             2005       2006         2007      2008             2009             2010
            Total Revenue                   42,581     47,547       49,692    51,486            45,297           49,545


                                               2006          2007      2008      2009              2010
                                 2005        11.66%      8.03%        6.53%     1.56%             3.08%
                                 2006                    4.51%        4.06%    -1.60%             1.03%
                                 2007                                 3.61%    -4.52%            -0.10%
                                 2008                                         -12.02%            -1.90%
                                 2009                                                             9.38%


                                                      Median          3.08%
                                                      Mean            2.22%



                                             2005       2006         2007      2008             2009             2010
   U.S. Domestic Package Revenue            28,610     30,456       30,985    31,278          28,158             29,742


                                               2006          2007      2008      2009              2010
                                 2005         6.45%      4.07%        3.02%    -0.40%             0.78%
                                 2006                    1.74%        1.34%    -2.58%            -0.59%
                                 2007                                 0.95%    -4.67%            -1.36%
                                 2008                                          -9.98%            -2.49%
                                 2009                                                             5.63%


                                                                                                                          31
Median            0.78%
                                            Mean              0.13%
                                  2005        2006          2007        2008       2009      2010
  International Package Revenue   7,977       9,089         10,281     11,293      9,699     11,133


                                     2006          2007        2008        2009       2010
                           2005   13.94%      13.53%         12.29%      5.01%      6.89%
                           2006               13.11%         11.47%      2.19%      5.20%
                           2007                               9.84%      -2.87%     2.69%
                           2008                                         -14.11%     -0.71%
                           2009                                                    14.79%


                                            Median            6.89%
                                            Mean              6.22%



                                  2005        2006          2007        2008       2009      2010
 Supply Chain & Freight Revenue   5,994       8,002         8,426       8,915      7,440     8,670


                                     2006          2007        2008        2009       2010
                           2005   33.50%      18.56%         14.14%      5.55%      7.66%
                           2006                5.30%          5.55%      -2.39%     2.02%
                           2007                               5.80%      -6.03%     0.96%
                           2008                                         -16.54%     -1.38%
                           2009                                                    16.53%


                                            Median            5.55%
                                            Mean              5.95%




List of International Hubs
Main U.S. Hubs                                 Europe
     Louisville, KY                                     Cologne Bonn Airport (Main Hub)
     Philadelphia, PA                                   East Midlands Airport, UK
     Dallas, TX                                         London Stansted Airport, UK
     Rockford, IL                             Asia & Pacific
     Columbia, SC                                       Incheon, Korea
     Hartford, CT                                       Pampanga, Philippines
Canada                                                   Taipei, Taiwan
     Hamilton, ON                                       Hong Kong
     Concord, ON                                        Shanghai
     Mississauga, ON
     Mirabel, QC
     Calgary, AB
     Vancouver, BC
                                                                                                      32
Ups
Ups
Ups
Ups

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Ups

  • 1. United Parcel Service, Inc Stock Information Symbol NYSE:UPS Recent Price $76.47 Revenue by Segment Intl Package Beta 0.91 21% Market Cap $75.78B P/E (ttm) 21.97 Domestic Supply Package Chain & Short Ratio 2.80 Freight 58% 12 mo. Range $56.47—$77.00 21% February 22nd, 2011 Price Target $88.43 Monideepa Chakravorty Alex Khan Joe Hilborn TTM performance of NYSE:UPS vs S&P500 (UPS top trend line, S&P500 bottom trend line) Reasons to buy UPS  Strong growth in overseas markets  Pricing power to increase rates and pass on higher energy costs  Potential for dividend income (2.72% yield)  Expansion into new profitable business segments including supply chain management and healthcare logistics  Projected growth in world air freight  High operating margins Recommendation: Buy 900 shares of UPS at a NAV of $68,814
  • 2. Table of Contents Qualitative Analysis Investment Thesis ........................................................................................................................................... 2 Company Business Model .............................................................................................................................. 3 Strategy ........................................................................................................................................................... 4 SWOT ............................................................................................................................................................. 5 Recent Alliances/Partnerships ........................................................................................................................ 6 Recent News ................................................................................................................................................... 6 Surprise Analysis ............................................................................................................................................ 8 Z-Score Analysis ............................................................................................................................................ 9 Industry Analysis .......................................................................................................................................... 10 Porter’s Five Forces ...................................................................................................................................... 11 Macroeconomic Analysis ............................................................................................................................. 12 Competitors .................................................................................................................................................. 13 Quantitative Analysis Financial Ratios ............................................................................................................................................ 14 Dividend Growth Model............................................................................................................................... 20 Pro Forma Income Statement ....................................................................................................................... 21 Valuations P/E ......................................................................................................................................................... 22 P/S.......................................................................................................................................................... 24 EV/EBITDA .......................................................................................................................................... 25 DCF ....................................................................................................................................................... 26 Price Target .................................................................................................................................................. 28 Conclusion .................................................................................................................................................... 28 Appendix ...................................................................................................................................................... 29 1
  • 3. QUALITATIVE ANALYSIS Investment Thesis UPS Comparative Advantage  End-to End Global Service Portfolio: UPS is the only competitor in the industry that handles all levels of service (express, ground, domestic, international, commercial, residential) through its integrated pickup and delivery network.  Sustainability1: UPS utilizes vehicles that operate on compressed natural gas, liquefied natural gas, propane, hydrogen fuel cell, electric and hybrid electric power plants.  Customizable Supply Chain Solutions: Has a variety of logistics partnerships with retail, healthcare and high tech companies like Amazon, Merck and Toshiba.  Tracking-and-Tracing IT Platform: Consistently investing in Information Technology to give customers better knowledge of tracking their packages. They have recently enhanced tracking to include more descriptive statuses and special messaging to inform of unexpected delays.  Brand Equity: Built a leading and trusted brand that stands for quality service, reliability and product innovation. It is synonymous with parcel delivery and logistics. In 2010, UPS was ranking #16 among the 100 most valuable global brands.2  Financial Strength: UPS has demonstrated high capital efficiency and strong cash flow generation throughout its history. Despite its vast network, UPS has been able to produce high end returns, with a six-year average ROE of 28% vs. 10% for FDX. The ability of UPS to consistently grow cash will allow the company to maintain growth through internal initiatives, make acquisitions, maintain an attractive dividend, and continue aggressive share buybacks. Why Now?  Economic Turnaround: UPS volumes trend with the economy, which is rebounding in all regions. In 2009 and 2010, UPS instituted a number of cost savings initiatives across the company which becomes more evident in 2011when there is margin expansion and more leverage to the bottom line. In fact, management is forecasting 2011 to exceed the peak earnings level recorded in 2007.  International growth: UPS provides shipping and logistics services all over the world and will benefit from global trade trends. There is specifically a high potential for growth in Asia. In 2010, the company increased capacity out of Asia by over 40% to capture demand. In 2011, UPS is adding additional capacity by expanding their air fleet, adding two 747-400s as well as five additional 747s. The decision to expand their air fleet shows that UPS expects to see continued market share gains in 2011 across the International and Freight divisions. Many companies are expanding to the use of airfreight to better manage lean inventories and their supply chain and as a way to minimize warehousing and other costs associated with maintaining large inventories. This growth in airfreight would be a significant shift since only 2-3% of the world’s international freight is carried on a plane.  Cash Position: Uses of cash for 2011 include share repurchases of up to $2 billion which is up from the $800 million in 2010 and capital expenditures of $2.2 billion. Dividends are also a high priority for UPS and are expected to roughly increase at a rate of 2.53%.3  Long term play: While 2011 may not be the most groundbreaking year, UPS will see gains and ultimately will see operating margins at the levels they were before the financial crisis. UPS appears to be in the early stages of operating margin recovery, rebounding from 2009 lows. Currently UPS is 300 bps below its peak consolidated operating margin of 14.4% posted in 2005. Also, DHL‖s exit from the domestic market give UPS higher pricing power. 1 UPS Fact Sheet 2 Millward Brown Optimor Ranking 3 Q4 Earnings Conference Call 2
  • 4. Risks  Slowdown in global economy: The amount of operating leverage UPS has could reverse any positive trends. Recent efforts to increase yields could be damaged if there is softer demand as package volumes and a move to lower yielding services would apply pressure to both margins and yields. UPS may find it difficult to meaningfully cut costs because of the breadth of its network if there is another downturn.  Economic cyclicality: The transportation industry is subject to cyclical factors, including economic condition, customer’s business conditions, credit markets, and seasonal patterns, which may adversely affect customer shipping volumes and industry freight demand.  E.U. Credit Issues: With roughly 25% of UPS’s revenue as international, with more focus on Europe, E.U credit issues could hinder UPS’s international growth plans.  Rising Labor Costs4: UPS’s model is labor intensive with compensation accounting for 60% of operating expenses. Also, almost 60% of UPS workers are unionized through Teamsters and the current contract expires in 2013. The last union-organized strike was in 1998.  Fluctuating Fuel Prices: Higher prices coupled with lower demand would impact the margins negatively as consumers may look for lower-cost but SLOWER parcel delivery methods. Company Business Model UPS United Parcel Services (UPS) is the premier source for global transportation and logistics solutions. Founded in 1907, UPS has navigated successfully through several recessions and was able to reinvent itself throughout the century. UPS’s logistics model is built on a hub and spoke network for pickup, delivery and sorting terminals across the U.S. and the world. The company’s largest domestic hub is in Louisville, KY with major international hubs in Cologne, Germany and Taipei, Taiwan. Company Segments (Percentage of 2010 Q4 Revenue) U.S. Domestic Package (60%) International Package (22%) Supply Chain and Freight (18%)  Ground (70%)  Export (74%)  Forwarding & Logistics (69%)  Deferred (10%)  Cargo (5%)  Freight (26%)  Next Day Air (20%)  Domestic (21%)  Other (5%) Sources of Revenue 1. U.S. Domestic Package5: This group provides guaranteed air and ground delivery of small packages, documents, and time definite delivery of heavy weight packages to the entire U.S. In 2010, revenue rose 7% YoY to $8.1 billion. Margin expansion was driven by strong growth in volume, higher yields, and improved efficiencies. Average daily volume inched up 1.7% YoY on strong growth in Ground and Next Day Air. As evident in the graph above, UPS Ground, a component of Domestic Packages is strengthening in Avg Daily Packages. 4 Lazard Report 5 Q4 Company Presentation 3
  • 5. 2. International Package6: This segment provides air and ground delivery, both domestic and export, to more than 200 countries and territories. UPS provides guaranteed express delivery to over 50 countries outside of the U.S. In 2010, revenue and operating profit increased 9.2% and 15% YOY, respectively. Export average daily volume rose 8.7% year over mainly from more than 30% export growth in China. Exports from Europe showed solid performance with double-digit growth in Germany. As seen in the figure below, international exports are growing at a rapid rate. 3. Supply Chain & Freight: The supply chain group provides freight forwarding, logistics, distribution, customs brokerage, capital, and other services to various industry verticals and customers around the world. The freight segment provides nationwide regional, inter-region and national Less-than-Truckload service across the U.S., Canada, Mexico, and other territories. Over the year, revenue climbed 12. 8%. Profits increased on stronger revenue in UPS Freight as well as the Forwarding and Logistics business. Strategy Operating Margins: DHL and the recession challenged UPS’s pricing power in the past three years, especially in the Domestic market. However DHL exited the market in 2009 and the economy is recovering. UPS focuses on returning on historic margin levels in the domestic business by cutting costs and creating greater efficiencies in their network. Continue International Expansion7: While international revenue is roughly 22% of total revenue we see potential growth. In 2010, international volume increased 13.6% to a record 2.3 million packages per day and airlift out of Asia increased 40%. While nearly 50% of international revenue is from Europe, Asia is UPS’s main focus for growth. At the beginning of fiscal 2010, UPS added a new air hub in China and has already seen growth in demand. In fact, in UPS is set to buy freighter capacity in 2011 to capture the airfreight demand internationally. Increase Success of Customized Supply Chain Solution: UPS’s growth strategy is to increase the number of customers benefiting from supply chain solutions, particularly in the healthcare, retails, and high tech sectors, and to increase the amount of small package transportation from these customers. UPS intends to leverage small package and freight customers through cross-selling the full complement of UPS services.  Healthcare Supply Chain: An aging population is putting pressure on the healthcare systems around the world. Besides delivery speed, strict temperature control, chain of custody and other regulations must be used to ensure quality and reliability of every delivery. In the past four years, UPS’s healthcare facility footprint has doubled, signaling a surge in growth of customer needs. 6 Q4 Company presentation 7 BB&T Report 4
  • 6. Healthcare is a fast-growing sector and UPS’s capabilities match well to the needs of the sector. Today, UPS has nearly 30 healthcare facilities in Asia, Europe, Canada, and the U.S and are continuing to invest and expand their footprint in this industry. SWOT Analysis Strengths  Sustainability: UPS is the environmental leader in the U.S. package delivery industry. UPS reduces its carbon footprint through its integrated network, modern airfleet, alternative fuel sources, and extensive use of rails.  Network: UPS has an established network and continues to make investments to expand its network, especially in China.  Superior Financial Strength: UPS is known for maintaining higher operating margins than its competitors. It is highly profitable, averaging a 28% ROE for the past six years.  Dividend Value Strength: Has consistently increased dividends annually with the exception of 2009, at which it was kept constant. Since 2000, Dividend yield has increased by an average of 2.53% annually.  Brand Equity: UPS is synonymous with parcel delivery. The brown color scheme of its logo and delivery trucks is iconic to the delivery industry. Weaknesses  Brand Lag: While UPS’s brown trucks are recognizable, people may not have a complete picture of UPS’s full range of capabilities.  Unionization: UPS’s labor force is unionized and has therefore impacts UPS’s labor costs. The threat for strikes could pressure UPS to increase wages.  Debt: UPS has higher debt financial ratios than its competitors. However, with the Opportunities:  Olympic Games: Selected to manage the transportation and logistical operations of the London Olympic Games in 20128  Business to Business Growth: Increase in B-to-B growth will help expand operating margins due to economies of scale.  Asian Market: By increasing customer’s expectation of higher quality products, UPS has the potential to expand in a fragmented Asian market. They first infiltrate the market by partnering with a key business player in the market with a focus on exports/imports. After this, they will pursue acquisitions and more of a domestic play.  Logistics Solutions Business: UPS leverages its network by providing logistics solutions for retail and manufacturing companies. This growing business had been expanding double digits pre-recession and in 2009 these revenues decreased by 20%. However, this has recently reversed due to their ―We Love Logistics‖ campaign.  Global Healthcare Distribution Network: New facilities are being added in the U.S., Asia, Europe, and Canada to accommodate rapid growth in healthcare.  Yield Growth: While DHL, who had priced down the market, left the U.S. parcel market more than two years ago, we believe that full pricing power was partially delayed since shipper contracts are usually 1-3 years. Therefore, UPS could be increasing profit margin by having more price control.  United States Postal Service Volume Decline: Over the last 10 years, the USPS has steadily lost share to UPS and FedEx. Their continued decline could yield modest volume gains for UPS 8 2009 UPS Annual Report 5
  • 7. Threats9  Rising Fuel Prices: UPS charges fuel surcharges to their domestic and international package and LTL services as their primary means of reducing the risk of adverse fuel price changes. They also periodically enter into option contracts on energy commodity products to manage price risks associated with forecasted transactions involving refined fuels like jet fuel.  Challenging Weather Conditions: Bad weather can hurt volume and impact efficiency in delivery of goods. In addition, bad weather can impact retail sales and other groups UPS partners with which may hurt revenues. While UPS cannot control the weather, they have improved their tracking platform for customers by providing more information and an updated delivery time to customers in the event of unexpected delays.  Currency Headwinds: Currency translation headwind within their international business could impact cost inflation. However, UPS has delivered strong cost side and margin performance in 2010 that we believe makes them competitive with others in the industry. With over a century of experience, we believe UPS has expertise in foreign currency hedging activities using derivate financial instruments like currency forward contracts and currency options.  Pension Fund Liability: In 2007, UPS added $6.1 billion in debt to restructure pension program. If the fund is not producing adequate returns, UPS is obligated to pay from their operating income to meet required distributions. Recent Alliances/Partnership London 2012 Olympic Games: UPS will serve as the Official Logistics and Express Delivery Supporter of the 2012 Olympic Games. UPS will be responsible for the pick-up and delivery of everything from documents to heavy freight as well as the operation and management of the Games Logistics and Command Centre, where all the materials associated with the Games will be inventoried, warehoused and processed. In addition, UPS will provide logistics planning services to ensure optimal efficiency in the Olympic supply chain and customs to get shipments cleared through customs quickly and efficiently. UPS Trackside: UPS is the official express delivery company sponsor for NASCAR and will deliver to vendors, NASCAR family members, and to NASCAR equipment. This partnership is from middle of February to November 2011. Red Cross: UPS will take part in a charitable initiative to increase Logistics Emergency Teams for American Red Cross chapters. Through this effort, UPS will provide logistics expertise, transportation and warehousing to local Red Cross Disaster Servicers Coordinators in the event of a large, scale emergency. Recent News MANAGEMENT GUIDANCE On February 2nd, UPS announced almost a 44% improvement in earnings over the prior year period. Global revenue grew 8.4%, increasing adjusted operating profit by almost 40%. Management will also place high priority on service and technology enhancements for 2011. This includes higher visibility to customers by providing more tracking information details like a status bar and special messages for unforeseen events. 9 Q3 2010 Report 6
  • 8. In a recent earnings call, management expected to increase share repurchase substantially from $800 million in 2010 to $2 billion in 2011. GLOBAL EXPANSION UPS Express Freight goes to Israel and Slovakia. The expansion of service lets it serve expanding hubs for high-tech, industrial and automotive companies. Israel is a key destination in the high tech sector, which major players in the industry maintain operation in the county. Slovakia has developed as a key center for automotive and industrial manufacturing, representing manufacturing operations of some of the world’s largest auto makers.10 UPS Capital, the financial services arm of UPS has plans to expand its Latin American presence by opening new offices in Bogota, Colombia and Lima, Peru to help facilitate global trade. This would impact the ―Other‖ segment of Supply Chain & Freight, which has the most growth potential. (helps give loans to qualified international businesses) In addition, UPS has also bought 7 new planes, a sign of growing demand and a need to increase their capacity. FRANCHISE EXPANSION The UPS Store, a system of independently owned retail shops for shipping, print and other business services, has lined up nearly $23 million in loans for franchises and expects new credit access to spur 40% more store openings this year than in 2010. They have set an aggressive goal to sell 120 new franchises in the U.S. for 2011. More stores will be added in ―nontraditional‖ locations such as in hotels or college campuses. An increase in franchises would provide growth for the ―Other‖ segment component of Supply Chain & Freight. As of last quarter, this segment contributed around 17% to quarter revenues. HEALTHCARE SECTOR GROWTH11 UPS is seeing increased demand from healthcare manufacturers wanting more agile supply chains. In January, UPS announced a significant expansion of global healthcare distribution facility networks to accommodate continued rapid growth in its healthcare business. The new facilities will be located in Kentucky, Singapore, Venlo (the Netherlands), Burlington (Canada). All of these facilities are strategically located near international and UPS air hubs. 10 www.bizjournals.com 11 UPS Press Release: January 4, 2011 7
  • 9. “WE ♥ LOGISTICS” CAMPAIGN Since September 2010, UPS has started a new advertising campaign to demonstrate how it has vaulted past competitors to offer the broadest range of logistics services in the industry and will focus on the theme ―We Love Logistics‖ to reflect UPS’s passion for delivering transportation and supply chain solution that can help both large and small businesses compete better. This is UPS’s first campaign that advertises for all of their global services. The purpose for this is to associate a new definition to logistics and to show the complex system and network involved to make it successful. In Fall 2010, this campaign debuted in the U.S., China, the U.K., and Mexico. It will debut in other markets around the world in the beginning of 2011. Surprise Analysis12 In the past six quarters, UPS has beat market EPS expectations. In the four most recent quarters UPS has beaten EPS estimates by more three cents or more—leading to more than a 2.6% surprise. Surprise analysis is important, because typically when there are positive EPS surprises, the share price will increase. Also, a positive surprise may imply that the market is undervaluing the stock and that the company is performing and exceeding expectations. 12 Reuters 8
  • 10. Z-Score Analysis13 One of UPS’s weaknesses is its use of debt which has steadily risen over time. Therefore, based on this long term debt trend, we decided to perform a Z-Score Analysis to assess the probability of UPS going bankrupt in the next two years. Altman’s equation is: Z = 0.012T1 + 0.014T2 + 0.033T3 + 0.006T4 + 0.999T5 Where, T1 = Working Capital / Total Assets T2 = Retained Earnings / Total Assets T3 = EBIT/ Total Assets Variable Inputs T4 = Market Value of Equity / Book Value of Total 2009 2010 Q3 Liabilities Working Capital 3036 3955 T5 = Sales/ Total Assets Retained Earnings 12745 13603 EBIT 3811 5325* Sales 45297 48501* MV of Equity 57025.78 66089.79 Zones of Discrimination: Total Assets 31883 32907 Z > 2.99 -―Safe‖ Zones 1.8 < Z < 2.99 -―Grey‖ Zones BV of Liabilities 24187 24381 Z < 1.80 -―Distress‖ Zones Using this equation, we calculated a Z-Score for year end 2009 and the year end 2010 Q3. 2009: 1.2(.095) + 1.4(0.4) + 3.3 (0.12) + 0.6(2.358) + 0.999(1.421) = 3.902 2010 Q3: 1.2(0.12) +1.4(0.413) + 3.3 (0.162) + 0.6 (2.711) + 0.999(1.474) = 4.356 While debt rises, UPS bolsters even further into the ―safe zone‖ and decreases the probability of UPS going bankrupt. A large part of its safety status is driven by EBIT and Sales and its overall operational improvements in operating margin, network efficiency, and cost reductions. Its profitability strength allows UPS to increase its use of debt. Therefore, we do not see UPS’s use of debt as a weakness. 13 Edward Altman, UPS 2009 10k, UPS 10Q * 2009 Q4 was used to adjust for EBIT and Sales figures in 2010 Q3 9
  • 11. Industry Analysis 14 UPS is in the air delivery and freight services industry. This is a broad industry and is made up of logistics companies such as UPS, state-owned postal systems, the cargo divisions of airlines, and other logistics and freight companies. Industry Trends  The industry has and will continue to experience growth as firms turn to outsource their operations to third party logistics companies.  Additional need for freight will come as the demand for shipping consumer goods grows with a shift towards e-commerce and online shopping.  Some companies, such as UPS, have grown and transformed their business to encompass a wider view of the logistics process to create a competitive advantage and boost revenues. For example, the two largest players in the industry, UPS and Fedex, have both created ―drop-ship‖ solutions by integrating their operations with warehouses of online retailers, such as Amazon.com15.  Managing the entire logistics process allows customers to focus on core business and the industry to achieve greater economies of scale  There is a growing market for healthcare industry logistic solutions. UPS has 3 million sq ft of warehouse space that is compliant with health regulations and standards. This includes managing new orders and accounts receivable.16 Market Players  In the worldwide shipping market, Fedex and UPS dominate business, accounting for more than 80% of revenues  In local metropolitan markets, the industry is much more fragmented due to small-volume and limited-footprint couriers.  This difference between geographic markets exists because of the barriers to entry: larger companies require more capital expenditure for investments such as aircraft, vehicles, and warehouses while local companies have less fixed capital needs and primarily increase labor as their business increases. Alliances and Competition  The delivery portion of the shipping business faces both competition and alliance from the postal system.  In the United States, USPS has increasingly become a competitor to shipping companies business as they have also moved away from exclusively letter delivery and expanded offerings in package and freight shipments.  USPS has forged alliances with its competitors to tender packages to Fedex for some delivery routes including international shipments. 14 http://trinity.firstresearch-learn.com/industry.aspx?chapter=0&pid=408 15 Amazon.com 2009 Annual Report 16 http://www.ups-scs.com/solutions/healthcare.html 10
  • 12. Porter’s Five Forces New Entrants – Low  UPS has established brand equity  Long term contracts with corporate customers  Capital intensive industry that involves aircraft, vehicles, software, and warehouses Substitutes – Medium  Some customers with non-time sensitive logistics needs can trade down to using slower and less expensive delivery options, such as USPS  Firms may create their own in-house supply chain and logistics solutions rather than outsourcing the operations to a company such as UPS  Threat to letter delivery business as a result of a movement towards electronic documents Supplier Power – Low  UPS does not rely on specific suppliers to operate their business outside of major capital expenditures Buyer Power - Medium  Smaller customers have less ability to negotiate prices because prices are fixed  Larger companies using full logistics solutions have more pricing power due to the ability to negotiate long term contracts Competitive Rivalry - High  Closest competitor, Fedex, has similar offerings in freight and logistics business  UPS focuses on growth overseas and expansion in supply chain business  Comparable prices across industry 11
  • 13. Macroeconomic Analysis Economic Outlook for 201117,18  The January report from the Bureau of Labor Statistics reported that the unemployment rate fell to 9.0%. Some of this decline is related to people leaving the job market and stopping their search for employment rather than an increase in the employment rate.  Overall employment in most industries remained fairly constant  Employment in retail trade, healthcare, and manufacturing segments experienced the largest amount of growth.  Growth in manufacturing jobs is favorable for economic growth, as indices such as PMI are leading indicators of economic growth.  Rapid increase in many commodity prices forecasted, including that of energy prices  The United States had positive GDP growth in the second half of 2009 and all of 201019  The Federal Reserve raised their projection of GDP growth in 2011 to 3.9%20 UPS in the Economy  Manufacturing growth in not only favorable for the economy as a whole, but UPS will directly benefit and larger quantities of manufactured goods enter their logistics chain to reach their destinations  Rising energy costs have the potential to impact profits in the company’s delivery business  UPS is able to stabilize cash flows related to variable energy costs by hedging using futures contracts as well as an additional fuel surcharge to pass on higher costs to their customers  Expansion in healthcare jobs is positive and coincides with UPS’ goals to increase their Global Healthcare Network, a new area of profit for the company 17 http://www.ism.ws/ismreport/mfgrob.cfm 18 http://www.bls.gov/news.release/pdf/empsit.pdf 19 http://www.bea.gov/national/index.htm#gdp 20 http://www.federalreserve.gov/monetarypolicy/files/fomcminutes20110126.pdf 12
  • 14. Competitors FedEx Corporation21 (NYSE:FDX) operates several business segments that compete directly with UPS including Fedex Express, FedEx Services, and FedEx Ground. The company provides various solutions for transportation and delivery, logistics, e-commerce, and business services. The company provides various package delivery and outsourced business services. FedEx SmartPost is a subsidiary of FedEx ground that contracts with the United States Postal System transport deliveries across regions. CH Robinson Worldwide, Inc22 (NASDAQ:CHRW) is a third party logistics provider that contracts with transportation companies around the world to arrange logistics services for their customers. CHRW does not own any of the transportation systems to move freight, but instead mixes and matches various offerings from their contractors with customer needs to create what they call ―multimodal transportation services.‖ They also have a business services unit that provides supply-chain analysis and information reporting. Expeditors International of Washington Inc23 (NASDAQ: EXPD) provides logistics services. Their two main sources of revenue come from air freight and ocean freight services. In both operations, they find the optimal carrier for the cargo based on the customer’s needs, including time schedules, cost, and destinations. EXPD also operates a customs brokerage service for goods moving across borders by air, sea, rail, and truck. Operations of their customs business, which account for 41% of the company’s revenue, include arranging inspection, paying import taxes on behalf of the client, and warehousing and product distribution. 21 http://www.reuters.com/finance/stocks/companyProfile?rpc=66&symbol=FDX 22 http://www.reuters.com/finance/stocks/companyProfile?rpc=66&symbol=CHRW.O 23 http://www.reuters.com/finance/stocks/companyProfile?rpc=66&symbol=EXPD.O 13
  • 15. Quantitative Analysis Financial Ratios24 Liquidity: Good UPS Liquidity Trend 2005 2006 2007 2008 2009 2010 Current 1.65 1.40 1.20 1.13 1.49 1.95 Ratio Quick Ratio 1.65 1.40 1.20 1.13 1.49 1.95 Cash Ratio 0.47 0.30 0.26 0.13 0.34 0.68 Peers Companies Recent Fiscal Year Comparisons 2010 2009 2009 Peer S&P 2010 FDX CHRW EXPD Average Average UPS Current 1.57 1.79 2.52 1.96 .82 1.95 Ratio Quick Ratio 1.57 1.79 2.52 1.96 .52 1.95 Cash Ratio 0.42 0.46 1.31 0.73 0.68 Liquidity Rankings Current Quick Ratio Cash Ratio Total Ratio UPS 2nd 2nd 2nd 2nd FDX 4th 4th 4th 4th CHRW 3rd 3rd 3rd 3rd EXPD 1st 1st 1st 1st S&P 500 5th 5th - 5th Since the global recession, UPS has seen great improvement in its liquidity ratios. In 2010, liquidity ratios raised above its six year highs in 2005. UPS accomplished this despite spending more on its main U.S. hub expansion in the first half of 2010 and in opening a new intra-Asia hub in Shenzhen, China. UPS achieved this in large part due to the improving economy which helped volume and revenue trends, as well as the cost containment initiatives and efficiencies implemented over the past few quarters. Also, the new business improvements added to greater efficiencies in their network and reduced time in transit for shipments in the region. The quick and current ratios are the same for UPS because they do not have any inventory; they are a services company. 24 Yahoo Finance, Reuters, Annual Reports 14
  • 16. Asset Management: Good UPS Asset Management Trend 2005 2006 2007 2008 2009 2010 Day Sales in - - - - - - Inventory Average 52.029 47.094 47.467 42.142 44.951 - Collection Period Fixed Asset 2.79 2.83 2.81 2.82 2.52 2.85 Turnover Total Asset 1.22 1.43 1.27 1.62 1.42 1.47 Turnover Peer Companies Recent Fiscal Year Comparisons 2010 2009 2009 Peer S&P 2010 FDX CHRW EXPD Average Average UPS Day Sales in - - - - - - Inventory Average 43.147 42.073 71.289 52.17 47.46 44.95125* Collection Period Fixed Asset 2.41 64.38 8.26 25.02 - 2.85 Turnover Total Asset 1.39 4.13 1.76 2.43 .46 1.47 Turnover Asset Mgmt Rankings ACP FATO TATO Total UPS 3rd 3rd 3rd 2nd FDX 2nd 4th 4th 4th CHRW 1st 1st 1st 1st EXPD 5th 2nd 2nd 3rd S&P 500 4th - 5th 5th Fixed Asset Turnover has maintained above 2.5 in the past six years and reached record high levels in 2010. While 2010 FATO is a little bit above the standard for the past 6 years, it shows significant improvement from 2009 levels. This is especially important as it is evident that UPS is improving its use of fixed asset investments from recent expansion asset additions which were supposed to improve business efficiencies. UPS’s unique business model – all packages go through one integrated network—creates efficient use of assets and has allowed UPS to maintain high operating margins. While UPS has maintained decent TATO and superior TATO compared to the S&P average, we believe there is still much room for improvement. As the economy improves, UPS will have better generation of revenues and will increase its operating margins to pre-recession levels. * 2009 ACP figures are used for UPS 15
  • 17. Debt Management: Below Average UPS Debt Management Trend 2005 2006 2007 2008 2009 2010 Debt Ratio .11 .12 .28 .31 .30 .31 Debt/Equity .24 .27 .90 1.46 1.25 1.30 Ratio Times 35.32 30.85 1.75 11.35 7.56 15.6 Interest Ratio Average 17.843 16.2 13.333 14.485 15.321 - Payment Period Peer Companies Recent Fiscal Year Comparisons 2010 2009 2009 Peer S&P 2010 FDX CHRW EXPD Average Average UPS Debt Ratio .07 .01 - .04 .60 .31 Debt/Equity .12 .01 - .07 1.5 1.3 Ratio Times 23.97 3106 810.61 1313.58 16.28 15.6 Interest Ratio Average 16.738 27.249 53.086 32.357 - 15.321*26 Payment Period Debt Mgmt Rankings Debt D/E TIER APP Total UPS 3rd 3rd 4th 4th 4th FDX 2nd 2nd 3rd 3rd 3rd CHRW 1st 1st 1st 2nd 1st EXPD - - 2nd 1st 2nd S&P 500 4th 4th 5th - 5th UPS fairs poorly compared to its competitors and the market. Debt use has been slowly rising over time in comparison to assets and equity and at levels worse than most of its competitors. There was slight improvement from 2008 to 2009, but we believe this is correlated to conservative spending during the economic recession. However, while debt levels rise, UPS is able to cover its interest payments by almost 16 times, almost double the amount from 2009 and a vast improvement from the past three years. By debt levels increasing slightly in 2010, we take this as a sign of advancement and UPS’s increased priority for investment and expansion. * 2009 APP is used for UPS comparisons 16
  • 18. Profitability: Excellent UPS Profitability Trend 2005 2006 2007 2008 2009 2010 Operating 14.43% 13.95% 1.16% 10.45% 8.39% 11.86% Margin Net Profit 9.09% 8.84% 0.77% 5.83% 4.75% 7.04% Margin Return on 11.07% 12.65% 0.98% 9.42% 6.75% 10.36 Assets Return on 22.92% 27.14% 3.14% 44.29% 28.20% 43.15% Equity Peer Companies Recent Fiscal Year Comparisons 2010 2009 2009 Peer S&P 2010 FDX CHRW EXPD Average Average UPS Operating 5.75% 7.75% 9.41% 7.64% - 11.86% Profit Margin Net Profit 3.41% 4.76% 5.87% 4.68% 10.9% 7.04% Margin Return on 4.75% 19.67% 10.34% 11.59% 5.1% 10.36% Assets Return on 8.57% 33.41% 15.47% 18.94% 14.2% 43.15% Equity Profitability Rankings OPM NPM ROA ROE Total UPS 1st 2nd 2nd 1st 1st FDX 4th 5th 5th 5th 5th CHRW 3rd 4th 1st 2nd 2nd EXPD 2nd 3rd 3rd 3rd 3rd S&P 500 - 1st 4th 4th 4th Profitability is definitely one of UPS’s strengths. In 2010, margins recovered from recessionary price cutting. UPS’s operating margin power shows superior in comparison to its peers, while it’s ROA and ROE far exceed S&P averages. While there has been margin improvement, they are still below historical six year highs for UPS, showing that there is still room for improvement. As the economy recovers, we see UPS increasing margins as it receives more volume and more pricing power. 17
  • 19. Extended DuPont: Excellent UPS DuPont Trend 2005 2006 2007 2008 2009 2010 Net Profit 3.41% 4.76% 5.87% 4.68% 10.9% 7.04% Margin Total Asset 1.22 1.43 1.27 1.62 1.42 1.47 Turnover Equity 2.07 2.15 3.20 4.70 4.18 4.17 Multiplier Return on 22.92% 27.14% 3.14% 44.29% 28.20% 43.15% Equity Peer Companies Recent Fiscal Year Comparisons 2010 2009 2009 Peer S&P 2010 FDX CHRW EXPD Average Average UPS NPM 3.41% 4.76% 5.87% 4.68% 10.9% 7.04% TATO 1.39 4.13 1.76 2.43 .46 1.47 EM 1.80 1.70 1.50 1.67 2.5 4.17 ROE 8.57% 33.41% 15.47% 18.94% 14.2% 43.15% Extended DuPont Rankings NPM TATO EM ROE Total UPS 2nd 3rd 1st 1st 1st FDX 5th 4th 3rd 5th 5th CHRW 4th 1st 4th 2nd 2nd EXPD 3rd 2nd 5th 3rd 4th S&P 500 1st 5th 2nd 4th 3rd While UPS’s leverage may be a concern in comparison to its peers, its profitability and ROE to investors is far superior. From this model it is evident that ROE is most impacted by the fluctuations in Net Profit Margin and the Equity Multiplier. As the economy picks up in 2011 and 2012, we expect profit margins to increase as UPS will have higher pricing capability and see the impact/benefits of cutting costs and improving efficiencies during the recession. ROE 50.00% 44.29% 43.15% 40.00% 30.00% 28.20% 27.14% 20.00% 22.92% ROE 10.00% 3.14% 0.00% 2005 2006 2007 2008 2009 2010 18
  • 20. Financial Ratio Graphs Liquidity Ratios Asset Management 2.50 3.00 2.00 2.50 2.00 1.50 1.50 1.00 1.00 0.50 0.50 0.00 0.00 2005 2006 2007 2008 2009 2010 2005 2006 2007 2008 2009 2010 Current Ratio Quick Ratio Cash Ratio Total Asset Turnover Fixed Asset Turnover Debt Management Profitability 160.0% 16.00% 140.0% 14.00% 120.0% 12.00% 100.0% 10.00% 80.0% 8.00% 60.0% 6.00% 40.0% 4.00% 20.0% 2.00% 0.0% 0.00% 2005 2006 2007 2008 2009 2010 2005 2006 2007 2008 2009 2010 Debt Ratio Debt/Equity Cash Flow/Debt Operating Margin Net Profit Margin ROA 19
  • 21. Dividend Growth Model UPS has consistently paid a very strong dividend relative to its share price meaning that not only would the SMF portfolio benefit from share price appreciation, but also dividend income. Additionally, the growth rate of the quarterly dividends has been consistent and has increased by over 2.5% annually since 2000. UPS’ significant dividend amount and high yield percentage help to ensure the price of the stock remains relatively high, as a decrease in price would cause the yield to go up, which under normal circumstances, would cause the stock price to correct itself. Using the dividend growth pricing model and assuming a 6.0% required rate of return for the stock and continued dividend growth rate of 2.53% annually, the value of UPS is $75.22. The closeness between the market price and dividend growth model valuation is indicative that this stock is used for dividend income, meaning it is likely that the robust dividend acts as a price support. 20
  • 22. Pro Forma Income Statement United Parcels Service, Inc. Consolidated Income Statement (dollars in millions, except per share amounts) 2009 2010 2011 Estimates Growth % Pessimistic Most Likely Optimistic U.S. Domestic Package Growth 1% 3% 6% International Package Growth 7% 10% 14% Supply Chain & Freight Growth 5% 8% 13% Total Revenue Growth 3.05% 5.29% 8.56% Revenue: U.S. Domestic Package $ 28,158 $ 29,742 $ 30,039 $ 30,634 $ 31,527 International Package 9,699 11,133 11,912 12,246 12,692 Supply Chain & Freight 7,440 8,670 9,104 9,364 9,797 Total Revenue 45,297 49,545 51,055 52,244 54,015 Operating expenses: Compensation and benefits 25,640 26,324 26,549 27,167 28,088 Repairs and maintenance 1,075 1,131 1,174 1,202 1,242 Depreciation and amortization 1,747 1,792 1,838 1,881 1,945 Purchased transportation 5,379 6,640 6,076 6,217 6,428 Fuel 2,365 2,972 3,063 3,135 3,241 Other Occupancy 985 939 1,021 1,045 1,080 Other Expenses 4,305 3,873 4,748 4,859 5,023 Total Other Expenses 15,856 17,347 17,920 18,338 18,959 Total operating expenses 41,496 43,671 44,469 45,505 47,047 Operating profit: U.S. Domestic Package 2,138 3,373 3,787 3,875 4,007 International Package 1,367 1,904 2,140 2,190 2,265 Supply Chain & Freight 296 597 659 674 697 Total operating profit 3,801 5,874 6,586 6,739 6,968 Other income (expense): Investment income (loss) 10 3 1 1 1 Interest expense (445) (354) (434) (444) (459) Total other income (expense) (435) (351) (433) (443) (458) Income before income taxes 3,366 5,523 6,153 6,296 6,510 Income tax expense 1,214 2,035 2,154 2,204 2,278 Net income $ 2,152 $ 3,488 $ 4,000 $ 4,093 $ 4,231 Per share amounts Basic earnings per share $ 2.16 $ 3.51 $ 4.02 $ 4.12 $ 4.26 Diluted earnings per share $ 2.14 $ 3.48 $ 3.99 $ 4.08 $ 4.22 21
  • 23. 2011 Pro Forma Income Statement Assumptions Revenues: In order to forecast revenue growth for 2011, we broke UPS’s revenues down into the three main operating segments, U.S. Domestic Package, International Package, and Supply Chain and Freight, and forecasted the growth of each segment separately. U.S. Domestic Package: For the U.S. Domestic Package segment, we made a growth matrix from the revenues spanning back to 2005. The growth matrix is displayed in the Appendix, page 31. Based off of the growth matrix, we assigned growth rates of 1%, 3%, and 5% to our pessimistic, most likely, and optimistic cases respectively. The pessimistic growth rate of 1% is slightly higher than the median growth rate of .78%. Most likely is set at 3% to mimic the U.S. economic growth. The optimistic growth rate of 5% is set slightly below the growth rate from 2009 to 2010, which was 5.63%. International Package: For the International Package segment, we made a growth matrix from the revenues spanning back to 2005. The growth matrix is displayed in the Appendix, page 31. Based off of the growth matrix, we assigned growth rates of 7%, 10%, and 14% to our pessimistic, most likely, and optimistic cases respectively. The pessimistic growth rate of 7% is set slightly higher than the 6.89% median growth rate. Most likely is set at 10% which is slightly lower than the growth rate from the years 2005 to 2008, which we believe more accurately represent UPS’s growth opportunities. The optimistic growth rate of 14% is set slightly below the 14.79% growth rate from 2009 to 2010. Supply Chain and Freight: For the Supply Chain and Freight segment, we made a growth matrix from the revenues spanning back to 2005. The growth matrix is displayed in the Appendix, page 31. Based off of the growth matrix, we assigned growth rates of 5%, 8%, and 13% to our pessimistic, most likely, and optimistic cases respectively. The pessimistic growth rate was set at 5% which is slightly lower than the median of 5.55%. Most likely was set at 8% which is half of the growth rate from 2009 to 2010. Optimistic is once again set below the growth rate from 2009 to 2010, which was 16.53%. Total Growth Rate: The total revenue growth rates are 3.05%, 5.29%, and 8.56% for our pessimistic, most likely, and optimistic cases respectively. Total Operating Expenses: Total operating expenses were set at 89.1% of revenue. Of the 89.1%, 52% is attributed to Compensation and benefits. The other 35.1% is attributed to other expenses. Of the other expenses, purchased transportation is the largest taking up 11.9% of the allotted 89.1% of revenue. Total Operating Profits: Total operating profits are broken down as follows: U.S. Domestic Package is 57.5% of total operating Profits, International Package is 32.5% of total profits, and Supply Chain and Freight is 10% of total profits. Income Tax Expense: Income Tax Expense was set at 35% of EBIT based on Valueline estimates. Shares Outstanding: Shares outstanding was set at the current amount of shares outstanding to be conservative because there is no guarantee that UPS will buy back shares. P/E Valuation Historical P/E Multiples 2002 2003 2004 2005 2006 2007 2008 2009 Average UPS 28.5 25.9 26.1 21.1 19.8 17.8 18.4 22.6 22.5 FDX 19.7 19.3 19.6 18.5 16.3 16.5 17 17.5 18.1 CHRW 27.4 27 28.1 26 29.2 27.2 25.9 24.6 26.9 EXPD 28.6 31.7 32.9 32 41.5 36.9 28.7 28.7 32.6 Averge 26.05 25.975 26.675 24.4 26.7 24.6 22.5 23.35 25.0 22
  • 24. Historic P/E Multiple: Above is a table with the historic P/E multiples for UPS and its peer competitors. UPS has had a higher P/E multiple than FDX, its main competitor, for the last 8 years. However, it has had lower P/E multiples than the other two peers, CHRW and EXPD. From 2002 to 2007 the P/E multiple for UPS has declined, but has started in increase since 2008. We believe this trend will continue and the P/E Multiple will continue to increase slightly in the years to come. Historical P/E Multiples 45 40 35 30 25 20 15 10 5 0 2002 2003 2004 2005 2006 2007 2008 2009 UPS FDX CHRW EXPD Averge Above is a graph of UPS and its competitors’ P/E multiples dating back to 2002. P/E Valuation Pessimistic Most Likely Optimistic EPS $ 3.99 $ 4.08 $ 4.22 P/E Multiple 18.5 21.5 23.5 Price Per Share $ 73.77 $ 87.73 $ 99.14 Probability 0.15 0.7 0.15 Weighted Average Price $ 87.35 Current Price $ 76.47 Margin of Safety 14% P/E Valuation: P/E multiples were set at 18, 21.5, and 23.5 for our pessimistic, most likely, and optimistic scenarios respectively. The pessimistic multiple was set at 18.5 which is about equal to the P/E multiple in 2008. We put a multiple of 21.5 as the most likely which is below the 2009 multiple and also below the average. For optimistic we placed the multiple at 23.5 based on UPS having higher multiples prior to 2005. 23
  • 25. P/S Valuation Historical P/S Multiples 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Average UPS 2.65 3.1 2.75 2.5 2 1.65 1.6 1.5 1.4 1.4 2.1 Historic P/S Multiples:We could not locate P/S multiples for the UPS’s peer competitors. Above is a table of historic P/S multiples for UPS since 2001. UPS 3.5 3 3.1 2.65 2.75 2.5 2.5 2 2 1.65 1.6 1.5 1.5 1.4 1.4 UPS 1 0.5 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Above is a graph of the P/S multiples for UPS. There has been a trend down in the last eight years, but the trend seems to be leveling out. P/S Valuation 2011 Pessimistic Most Likely Optimistic Revenue $ 51,055 $ 52,244 $ 54,015 Shares Outstanding 1003 1003 1003 Sales Per Share $ 50.90 $ 52.09 $ 53.85 P/S Multiple 1.3 1.6 2.2 Price Per Share $ 66.17 $ 83.34 $ 118.48 Probability 0.15 0.7 0.15 Weighted Average $ 86.04 Current Price $ 76.47 Margin of Safety 13% P/S Valuation: For our P/S valuation, we divided our 2011 pro forma revenues for each scenario by the number of current shares outstanding (Both revenue and Shares outstanding are in millions). We then multiplied the sales per share by a corresponding P/S multiple. For pessimistic we placed the multiple at 1.3 if the trend continues downward. Most likely we placed a 1.6 multiple which would be a slight increase from the 2010 multiple. For optimistic, we placed the multiple at 2.2, which is slightly above the average multiple over the last ten years. 24
  • 26. EV/EBITDA Valuation Historical EV/EBITDA Multiples 2002 2003 2004 2005 2006 2007 2008 2009 2010 Average UPS 13 14.5 14 12.5 10 9.5 26 14 11 13.8 Historic EV/EBITDA Multiples: Above are historic EV/EBITDA multiples for UPS. We were unable to find EV/EBITDA multiples for their peer competitors. Historical EV/EBITDA Multiples 30 25 26 20 15 14.5 13 14 14 12.5 UPS 10 10 11 9.5 5 0 2002 2003 2004 2005 2006 2007 2008 2009 2010 Above is a graph of the historical EV/EBITDA multiples from 2002 to 2010. There was a significant spike in the EV/EBITDA multiple in 2008. This can be attributed to lag of the low EBITDA of 2007. EV / EBITDA Valuation Pessimistic Most Likely Optimistic EBIT 6,586,000,000 6,739,000,000 6,968,000,000 D&A 1,838,000,000 1,881,000,000 1,945,000,000 EBITDA 8,424,000,000 8,620,000,000 8,913,000,000 EV / EBITDA Multiple 9.00 11.00 13.00 Enterprise Value 75,816,000,000 94,820,000,000 115,869,000,000 Cash 4,081,000,000 4,081,000,000 4,081,000,000 Debt 10,491,000,000 10,491,000,000 10,491,000,000 Market Cap 69,406,000,000 88,410,000,000 109,459,000,000 Shares Outstanding 1,003,000,000 1,003,000,000 1,003,000,000 Price Per Share $ 73.40 $ 88.15 $ 109.13 Probability 0.15 0.7 0.15 Weighted Average Price $ 89.08 Current Price $ 76.47 Margin of Safety 16.5% 25
  • 27. EV/EBITDA Valuation: For our EV/EBITDA, we started with our projected operating profit from each scenario from our 2011 pro forma income statement. We then added the depreciation and amortization to arrive at the EBITDA value. The depreciation was combined in UPS income statement with amortization under the Other Expenses category. We then multiplied the EBITDA by the EV/EBITDA multiple to arrive at the enterprise value. EV/EBITDA multiples were 9, 11, and 13 for our pessimistic, most likely, and optimistic respectively. Our pessimistic multiple of 9.5 is the lowest multiple for UPS in the last 9 year. Our most likely was set at 11 which was the EV/EBITDA multiple for 2010. Our optimistic was set at 13 which is slightly below the average multiple over the past eight years. For the price per share, we added cash back to the enterprise value. We then divided that number by the number of shares outstanding to arrive at out price per share. DCF Valuation Free Cash Flow Calculation Actual Estimated 2008 2009 2010 2011 2012 2013 2014 2015 Revenue Growth -12.02% 9.38% 5.45% 5.29% 5.29% 5.29% 5.29% Revenue 51,486 45,297 49,545 52,244 55,008 57,918 60,982 64,208 EBIT Margin 9.74% 7.43% 11.15% 12.05% 12.05% 12.05% 12.05% 12.05% EBIT 5,015 3,366 5,523 6296 6,628 6,979 7,348 7,737 Taxes 2,012 1,214 2,035 2,204 2,320 2,408 2,535 2,669 NOPAT 3,003 2,152 3,488 4,093 4,308 4,571 4,813 5,068 Plus: D&A 1,814 1,747 1,792 1881 2,019 2,126 2,238 2,356 Less: Cap Ex 2,636 1,602 1,389 1567 1650 1738 1829 1926 Less: Change 1,130 194 1,090 1,149 1,210 1,274 1,342 1,413 NWC FCFF 1,051 2,103 2,801 3,257 3,467 3,685 3,880 4,085 Free Cash Flow Assumptions: Revenue: We based revenue growth off of the Pro Forma Income Statement along with consideration from the growth matrixes found in the appendix. Growth for 2011 is 5.45% and decreases to 5.29% for the years 2012 to 2015. EBIT: We based our EBIT off of historical EBIT margins. There has been a trend up in the margin and UPS is expected to continue to improve their EBIT margin in the years to come. Tax Rate: We set the tax rate at 35% of EBIT for the years 2011 and 2012. For the years 2013 to 2015 we lowered the tax rate to 34.5% of EBIT because the increase in international sales should effectively lower the tax rate for UPS. Depreciation and Amortization: For our forecast of depreciation and amortization for 2011 to 2015, we looked at the expenses as a percent of revenue. We used the historical average of 3.67% to forecast our estimates. Capital Expenditures: We looked at historical capital expenditures on the Cash Flow Statement and then set them up as a percentage of revenue. We used a historical average of 3% of revenue. 26
  • 28. Net Working Capital: We looked at historical net working capital expenditures on the Cash Flow Statement and then set them up as a percentage of revenue. We used a historical average of 2.2% of revenue. Discounted Cash Flows 2011 2012 2013 2014 2015 Terminal Value FCFF $ 3,257 $ 3,467 $ 3,685 $ 3,880 $ 4,085 $ 136,179 WACC 8.25% 8.25% 8.25% 8.25% 8.25% 8.25% PV of CF $ 3,009 $ 2,959 $ 2,905 $ 2,826 $ 2,748 $ 91,616 Number of Periods 1 2 3 4 5 5 Discounted Cash Flow Assumptions: WACC: WACC = (% Debt)(Cost of Debt)(1-T) + (% Equity)(Cost of Equity) WACC = (28.6%)(4.77%)(65%)+(71.4%)(10.71%) WACC = (8.25%) Terminal Value: In Order to forecast terminal value for UPS, we used a 3% estimate for our expected steady growth rate of UPS’s FCFF in perpetuity. Spreadsheet DCF Valuation PV of CFs 14,447 PV of TV 91,616 Enterprise Value 106,063 Debt 10,491 Cash 4,081 Market Cap 91,491 Shares Outstanding 1,003 Price Per Share $ 91.22 Current Price $ 76.47 Margin of Safety 19% Spreadsheet DCF Valuation: For our spreadsheet DCF valuation we added together the total present values of each of the yearly forecasts along with the terminal value estimate to arrive at an enterprise value. We then subtracted debt and cash to arrive at market cap. We then divided the market cap by shares outstanding to arrive at an estimated price per share of $91.22. 27
  • 29. Price Target Price Target P/E P/S EV/EBITDA DCF Valuation Price $ 87.35 $ 86.04 $ 89.09 $ 91.22 Weight 25% 25% 25% 25% Weighted Value Price $ 88.43 Current Price $ 76.47 Margin of Safety 16% Target Price: For our target price, we weighted each valuation equally at 25%. We arrived at a weighted valuation price of $88.43, which gives us a margin of safety of 16%. Conclusion We recommend buying 900 shares of UPS at an approximate NAV of $68,814  We believe UPS has high potential in fragmented emerging markets like China, as evident by its recent expansions in 2010 and its purchase of seven new airplanes in 2011. Air freight transportation is growing here.  UPS has high operating margins and will gain even higher profits as the economy recovers and they have higher pricing power in 2011 and 2012. Management has even forcasted 2011 earnings to exceed peek levels in 2007.  UPS is growing its Supply Chain and Freight division, using customizable logistics solutions. While they are already utilized for many retail and high tech companies, they are branching out into global healthcare distribution market We believe there is high growth potential for this segment. In January, UPS announced UPS Healthcare facilities expansion in Kentucky, Singapore, Netherlands, and in Canada.  UPS operates in a dupology competitive environment, with their only direct competitor being FedEx. Past performance has shown they are able to set prices on rates as well as pass along higher costs of doing business, such as energy price increases.  Thec ompany’s financial strength has allowed them to generate consistent cash flows across all their business segments and produce a 6-year average ROE of 28%.  2011 EPS is projected to reach an all-time high. 28
  • 30. APPENDIX Financial Statements UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (In millions) December 31, 2009 2008 ASSETS Current Assets: Cash and cash equivalents $ 1,542 $ 507 Marketable securities 558 542 Accounts receivable, net 5,369 5,547 Finance receivables, net 287 480 Deferred income tax assets 585 494 Income taxes receivable 266 167 Other current assets 668 1,108 Total Current Assets 9,275 8,845 Property, Plant and Equipment, Net 17,979 18,265 Goodwill 2,089 1,986 Intangible Assets, Net 596 511 Non-Current Finance Receivables, Net 337 476 Other Non-Current Assets 1,607 1,796 Total Assets $31,883 $31,879 LIABILITIES AND SHAREOWNERS’ EQUITY Current Liabilities: Current maturities of long-term debt and commercial paper $ 853 $ 2,074 Accounts payable 1,766 1,855 Accrued wages and withholdings 1,416 1,436 Self-insurance reserves 757 732 Income taxes accrued 258 37 Other current liabilities 1,189 1,683 Total Current Liabilities 6,239 7,817 Long-Term Debt 8,668 7,797 Pension and Postretirement Benefit Obligations 5,457 6,323 Deferred Income Tax Liabilities 1,293 588 Self-Insurance Reserves 1,732 1,710 Other Non-Current Liabilities 798 864 Shareowners’ Equity: Class A common stock (285 and 314 shares issued in 2009 and 2008) 3 3 Class B common stock (711 and 684 shares issued in 2009 and 2008) 7 7 Additional paid-in capital 2 — Retained earnings 12,745 12,412 Accumulated other comprehensive loss (5,127) (5,642) Deferred compensation obligations 108 121 Less: Treasury stock (2 shares in 2009 and 2008) (108) (121) Total Equity for Controlling Interests 7,630 6,780 Noncontrolling Interests 66 — Total Shareowners’ Equity 7,696 6,780 Total Liabilities and Shareowners’ Equity $31,883 $31,879 29
  • 31. UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES STATEMENTS OF CONSOLIDATED INCOME (In millions, except per share amounts) Years Ended December 31, 2009 2008 2007 Revenue $45,297 $51,486 $49,692 Operating Expenses: Compensation and benefits 25,640 26,063 31,745 Repairs and maintenance 1,075 1,194 1,157 Depreciation and amortization 1,747 1,814 1,745 Purchased transportation 5,379 6,550 5,902 Fuel 2,365 4,134 2,974 Other occupancy 985 1,027 958 Other expenses 4,305 5,322 4,633 Total Operating Expenses 41,496 46,104 49,114 Operating Profit 3,801 5,382 578 Other Income and (Expense): Investment income 10 75 99 Interest expense (445) (442) (246) Total Other Income and (Expense) (435) (367) (147) Income Before Income Taxes 3,366 5,015 431 Income Tax Expense 1,214 2,012 49 Net Income $ 2,152 $ 3,003 $ 382 Basic Earnings Per Share $ 2.16 $ 2.96 $ 0.36 Diluted Earnings Per Share $ 2.14 $ 2.94 $ 0.36 UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES STATEMENTS OF CONSOLIDATED CASH FLOWS (In millions) Years Ended December 31, 2009 2008 2007 Cash Flows From Operating Activities: Net income $ 2,152 $ 3,003 $ 382 Adjustments to reconcile net income to net cash from operating activities: Depreciation and amortization 1,747 1,814 1,745 Pension and postretirement benefit expense 872 726 513 Pension and postretirement benefit contributions (924) (246) (687) Self-insurance reserves 47 87 69 Deferred taxes, credits and other 471 187 (249) Stock compensation expense 430 516 447 Asset impairment charges 181 575 221 Other (gains) losses 115 634 243 Changes in assets and liabilities, net of effect of acquisitions: Accounts receivable (30) 197 (380) Income taxes receivable 27 1,161 (1,191) Other current assets 136 (144) (3) Accounts payable (107) 87 (37) Accrued wages and withholdings (102) 44 108 Other current liabilities 184 (184) 56 Other operating activities 86 (31) (114) Net cash from operating activities 5,285 8,426 1,123 Cash Flows From Investing Activities: Capital expenditures (1,602) (2,636) (2,820) Proceeds from disposals of property, plant and equipment 60 147 85 Purchases of marketable securities (2,251) (3,391) (9,017) Sales and maturities of marketable securities 2,240 3,113 9,638 30
  • 32. Net (increase) decrease in finance receivables 261 (49) (39) Other investing activities 44 (363) (46) Net cash (used in) investing activities (1,248) (3,179) (2,199) Cash Flows From Financing Activities: Net change in short-term debt (1,738) (2,016) 2,613 Proceeds from long-term borrowings 3,160 3,613 4,094 Repayments of long-term borrowings (1,944) (2,518) (198) Purchases of common stock (561) (3,570) (2,639) Issuances of common stock 149 169 174 Dividends (1,751) (2,219) (1,703) Other financing activities (360) (161) (44) Net cash provided by (used in) financing activities (3,045) (6,702) 2,297 Effect Of Exchange Rate Changes On Cash And Cash Equivalents 43 (65) 12 Net Increase (Decrease) In Cash And Cash Equivalents 1,035 (1,520) 1,233 Cash And Cash Equivalents: Beginning of period 507 2,027 794 End of period $ 1,542 $ 507 $ 2,027 Cash Paid During The Period For: Interest (net of amount capitalized) $ 390 $ 359 $ 248 Income taxes $ 443 $ 760 $ 1,351 Growth Matrixes 2005 2006 2007 2008 2009 2010 Total Revenue 42,581 47,547 49,692 51,486 45,297 49,545 2006 2007 2008 2009 2010 2005 11.66% 8.03% 6.53% 1.56% 3.08% 2006 4.51% 4.06% -1.60% 1.03% 2007 3.61% -4.52% -0.10% 2008 -12.02% -1.90% 2009 9.38% Median 3.08% Mean 2.22% 2005 2006 2007 2008 2009 2010 U.S. Domestic Package Revenue 28,610 30,456 30,985 31,278 28,158 29,742 2006 2007 2008 2009 2010 2005 6.45% 4.07% 3.02% -0.40% 0.78% 2006 1.74% 1.34% -2.58% -0.59% 2007 0.95% -4.67% -1.36% 2008 -9.98% -2.49% 2009 5.63% 31
  • 33. Median 0.78% Mean 0.13% 2005 2006 2007 2008 2009 2010 International Package Revenue 7,977 9,089 10,281 11,293 9,699 11,133 2006 2007 2008 2009 2010 2005 13.94% 13.53% 12.29% 5.01% 6.89% 2006 13.11% 11.47% 2.19% 5.20% 2007 9.84% -2.87% 2.69% 2008 -14.11% -0.71% 2009 14.79% Median 6.89% Mean 6.22% 2005 2006 2007 2008 2009 2010 Supply Chain & Freight Revenue 5,994 8,002 8,426 8,915 7,440 8,670 2006 2007 2008 2009 2010 2005 33.50% 18.56% 14.14% 5.55% 7.66% 2006 5.30% 5.55% -2.39% 2.02% 2007 5.80% -6.03% 0.96% 2008 -16.54% -1.38% 2009 16.53% Median 5.55% Mean 5.95% List of International Hubs Main U.S. Hubs Europe  Louisville, KY  Cologne Bonn Airport (Main Hub)  Philadelphia, PA  East Midlands Airport, UK  Dallas, TX  London Stansted Airport, UK  Rockford, IL Asia & Pacific  Columbia, SC  Incheon, Korea  Hartford, CT  Pampanga, Philippines Canada  Taipei, Taiwan  Hamilton, ON  Hong Kong  Concord, ON  Shanghai  Mississauga, ON  Mirabel, QC  Calgary, AB  Vancouver, BC 32