1. Discussion:
The
Future
of
Social
CRM
Moderator:
Lutz
Finger,
INSEAD
Nicolas
Escherich
Daniel
Blank
Sven
Weisbrich
Björn
Ognibeni
(LuAhansa
AG)
(Edelman)
(Wunderman)
(BuzzRank)
1)
Landscape
about
Integra?on:
Who
are
the
player
in
the
market?
2)
Future
Outlook:
will
there
be
a
dominance
by
the
Big
ones?