Álvaro Quiroga Toledo - ITIL®

Chile Chile

IT Senior Consultant, IT Advisory, IT Compliance, IT Risk & Assurance, IT Service Management, IT Security Analyst

Technology / Software / Internet

Email: aquiroga@sac-chile.com Skype: aquiroga30 I am an IT Professional, ITIL Certified with 13 years of experience in IT technologies specialized in ITSM, IT Security, IT Compliance, IT Advisory, and Executive Support. Approaches Provide an excellent service in order to increase new business and generate customer satisfaction, improve internal policies on IT areas, decrease time of resolution of incidents, decrease fails or blackouts in IT business in order to deliver an excellent service. Main duties during my career. IT Service Management (ITIL). Raising Projects. IT Compliance. IT Support Network Engineer. Mayor Incident Management (MIM) Crisis Management I am also an Independent...