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Big Data, Analytics &
Artificial Intelligence.
Borys Pratsiuk, Ph.D, Head of R&D.
2
Inspire brilliant minds to innovate and create.
First project,
C, embedded
2004
Engineer, R&D Lab,
Tescom, South Korea
2006
2013
Assistant professor, Kiev
Polytechnic Institute
2012
Ph.D Solidstate
Electronic
2015 - ...
Senior Android
Team Lead
Android Architect
2009
Android
Developer
Head of R&D
Engineering
2007
b_pratsiuk
bopr@ciklum.com
Who am I?
Borys Pratsiuk,
Ph.D.
3
Inspire brilliant minds to innovate and create.
4
3
2
1
Data, Big Data
Agenda
Analytics, Data Science,
Machine Learning
Q&A
Artificial intelligence
Big Data.
5
Skills | Knowledge | Collaboration
Data Evolution
6
Skills | Knowledge | Collaboration
Every Day we create 2,500,000,000,000,000,000 bytes
(2500 petabytes) of data
90% of the data in the world has been
created in the last two years alone.
EVERY
1
MINUTE
150 MILLION
emails sent
2.4 MILLION
search queries
20.8 MILLION
messages
701,389
facebook logins
2.78 MILLION
video views
$203.596
in sales
Within five years there will be over 50 billion smart connected devices
in the world, all developed to collect, analyze and share data.
Key facts
7
Skills | Knowledge | Collaboration
Result, a Data Driven Business!
An Integrated Digital Business demands
8
Skills | Knowledge | Collaboration
The Industry’s View - Data Initiatives and
Success Rate
9
Skills | Knowledge | Collaboration
Data & Analytics Ecosystem
Distributed file stores
NoSQL databases
Hadoop-optimized data warehousing
Data integration
Data aggregation & representation
Data Extraction, Cleaning
Analytic development platforms
Advanced analytics applications
Data Modeling & Prediction
Data visualization
Interactive visual dashboards
Business intelligence applications
Data
Engineering
Data
Analytics
Data
Presentation
10
Skills | Knowledge | Collaboration
Data Engineering accelerator!
Data ProcessingBI/Visualization Data Mining/MLData Architecture / DWStorage DB’s
11
Skills | Knowledge | Collaboration
Big Data Reference Architecture
Interfaces,APIs
Physical or Virtual Distributed Environment (Local Cluster, AWS, OVH...)
Visualization
Data Sources
Proprietary Open Source
APIs
Unstructured / Structured
AWS S3 HDFS
Multitenant Distributed Storage
Cassandra HBase MongoDB Hive Neo4j
Indexing engines
Elastic Search Solr Splunk
Data processing
Data collecting
ETL, search and data aggregation
Data mining, Machine Learning
12
Skills | Knowledge | Collaboration
Source:
13
Skills | Knowledge | CollaborationSkills | Knowledge | Collaboration
Data ETL cases.
14
Skills | Knowledge | Collaboration
Data processing flow
Skills needed
● Database Development
● ETL
● Data Warehouse
● Data Analysis
● Data visualization/Reporting
Technologies
● T-SQL
● PL/SQL
● C#
● Java
15
Skills | Knowledge | Collaboration
Reporting system development for Ad market
СLIENT
Software provider offering a range of advertising tools for campaign management,
workflow, campaign monitoring and reporting, and analytics.
SOLUTION DELIVERED
● ETL solution (C# modules and packages)
● Data Warehouse DB's
● Data Marts DB's
● OLAP cubes
● Reporting server with published reports
● Dashboards
IMPACT
● it allows to analyze and control the data from order systems and advertising
servers
● the solution provides tools for monitoring of effectiveness advertise placing
using
BUSINESS NEEDS
● collect data from various structured/ unstructured sources
● filter, transform and aggregate data
● store date into DWH
● build Data Mart based on DWH
● create dashboard and reports for visualization data
Sources:
Salesforce
DFP
Smart
AdTech
AppNexus
Videoplaza
Adition
Freewheel
SmartX
Tools and technologies:
16
Skills | Knowledge | Collaboration
To develop a data collection and analysis platform and automate the
sourcing process for B2B leads (discovery, research, and follow-on analysis)
Data platform, “Ranking” algorithm, Data Access Application
Results
Investment portfolio monitoring
Challenge
Solution
● The platform enables VP to have an instant access to the consistent and
validated data within days and in some cases within hours which enables
them quickly to spot opportunities, quantify potential and follow changes;
● The ML algorithm automates the research process and enables analysts to
look only at high potential opportunities;
● The Chrome extension helps analysts stay concentrated, increases
efficiency and saves time up to 1h per day.
● Analytical platform identifies significant changes of every company and bring
the attention of the analyst to these changes.
● Monitor 6 million companies simultaneously
17
Skills | Knowledge | Collaboration
At the time of the project, Axonix had more than 2.5 Pb of raw real-time
bidding (RTB) logs that contained anonymised information about user
behaviour. To minimize processing costs, the proposed data modelling
pipeline required an incremental approach to update models every
week without rerunning the pipeline with historical data.
Data processing pipeline efficiently aggregated RTB records, anomaly
detection algorithm, developed modelling pipeline has model tuning,
feature selection, model evaluation and reporting capabilities.
Result
Data preparation for Scientists
Challenge
Solution
Axonix achieved very significant savings by replacing the previous
solution with this in house system designed by Ciklum. The payback
time for the project investment was measured in months rather than
years.
18
Skills | Knowledge | Collaboration
Data consulting / processing automation
1000 employee
x 100 invoices per person
x 2-20 min per document
x 20 days
x 50 parameters
2M invoices per month
0.3M hours per month
100M params per month
Analytics
Machine Learning.
20
Skills | Knowledge | Collaboration
Need to develop the algorithm which measures the brain and
heart activity and defines the parameters of Personalized
repetitive Transcranial magnetic stimulation in many affiliate
clinics with centralized control center.
System for EEG and heart rate analysis, integration with
recording and stimulating devices, internal hospital’s
infrastructure and the Electronic Health Records infrastructure.
Challenge
Results - Reduced the processing time for one patient from 10 minutes to
1 minute (x10 boost)
- Enabled the clinic to scale up their practice
to 15 more locations
Multi-cite EEG data analysis for treatment control
Solution
21
Inspire brilliant minds to innovate and create.
US multi channel apparel retailer
• Identified most probable 1-st and 2-nd
purchase sequence (CTR + 3.4%)
• Clustered clients into segments, identified
churn reasons and produced
recommendations for targeting the audience
(2nd purchase probability + 4.3%)
• Identified future most valuable customers at
early stage of their history
• Optimized online advertise spending.
Customer behaviour prediction
Advanced retail analytics
Customer
Results
22
Inspire brilliant minds to innovate and create.
Demographics Prediction
Company that operates within video related analytics sector. There was high
interest from video creators in the user distribution that watch their content.
Company also was interested in using this data for more concise and
intelligent advertising targeting purposes.
Two methods of solution were proposed each with its strengths and
disadvantages but similar accuracy.
1. Supervised learning on available dataset. A black-box tree-based model
that required extensive hyperparameters tuning but slightly higher
accuracy.
2. Look-alike modeling uses user similarity in a nutshell. A user is assigned
to age group based with probability that depends on a relative distance to
the users of each age group. Quick to train, user clusters can be saved
locally.
7 different models show results 85-94 ROC AUC score. This solution provide
posibility build prediction of age and gender for 60 million users.
Customer
Solution
Results
CHALLENGE:
Targeting the underbanked can often increase default risks. To make a decision about
default risk often requires expensive external data and judgements on the individual
with incomplete data. To serve this customer base requires accurate decisions that
don’t incur large costs.
SOLUTION:
Using data such as telephone records, transactional information and other behavioural
data sets. A new classification model was developed to give instant credit decisions
and improve the accuracy of the model while reducing the cost to assess a customer.
BUSINESS VALUE:
• Every 1% decrease in the default rate improved the profitability for the
loan portfolio. The cost to decision falls increasing the reach of the long
tail of finance consumers.
Reduced cost to decision
Credit default risk prediction
24
ARTIFICIAL
INTELLIGENCE
25
Inspire brilliant minds to innovate and create.
Scientific research is a fundamental background to test
any revolutionary business ideas
Zhang, W., Yu, Q., Siddiquie, B., Divakaran, A., & Sawhney,
H. (2015). "Snap-n-Eat": food recognition and nutrition
estimation on a smartphone. Journal of Diabetes Science and
Technology, 9(3), 525-533. doi: 10.1177/1932296815582222
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3224860/
What is scientific research?
26
Inspire brilliant minds to innovate and create.
Healthcare
Deep Learning today
Finance Robotics
Telecom Travel Automotiv
e
CHALLENGE:
There are around 4500 salmon farms in Norway. Every week each
farm should submit ecology report to the government, otherwise
should pay high penalty. Sometimes it’s not possible due to weather
and limited access of biologist to the cages.
SOLUTION:
• Underwater capsula with 2 cameras for 24/7 monitoring and for 6k
resolution images.
• Image processing algorithm for fish detection and parasites
detection on early stages.
• Infrastructure for centralized processing and analytics.
BUSINESS VALUE:
• 10% cost reduction for report generation due to data collection
optimisation.
• up to 25% reduction of pesticide use
due to parasite detection on early stages.
Salmon’s parasite detection
CHALLENGE:
Client needed to quantify the volume of ripe fruits in the garden using
the automatic collection of images. They required the scalable solution
showing the applicability of DL-inspired approach.
Accurately locate the fruits in the images with different scales,
perspectives, angles etc. and provide robust scalable solution.
SOLUTION:
• Developed object detection algorithm based on Faster R-CNN
architecture
• Built AI system that identifies fruit in an image in a nearly human-
level performance
BUSINESS VALUE:
• More accurate counting 83% versus 75% (human performance)
• AI framework able to automate counting
on 1.6 million of acres orange fields.
Fruits detection
Video
CHALLENGE:
The Client needed to automatically evaluate
the car repair costs using DL-inspired approach
and eliminate manual evaluation errors.
Each claim contained images with different types
of damages, different perspectives, scale,
amount of dirt, sun glare etc.
SOLUTION:
Developed system classifies damaged parts of a сar,
segments the damages in the images and automatically
estimates a car claim cost.
BUSINESS VALUE:
Reduce up to 30% costs associated with needs to send
commissar to the car accident with not significant damages
Car claim cost evaluation
CHALLENGE:
Validate if ID submitted by the user is original photo or scan and has
no Photoshop of any other modifications/changes.
SOLUTION:
Optimized convolution neural network architectures for image
classification
BUSINESS VALUE:
• Automation of 35 000 photos processing per month.
• 90-95% accuracy in identification of real vs. fake IDs
Online ID validation
CHALLENGE:
Develop an algorithm to automatically generate masks for humans in
images. The algorithm has to predict whether each pixel of the picture
belongs to the class of the human or the background.
SOLUTION:
• fully-convolutional deep neural network with weighted and penalized
loss
BUSINESS VALUE:
• Approx. 2,500 CVs/month to be processed by algorithm
• It saves around 1000 person-hours/month
Photo processing automation
32
Skills | Knowledge | Collaboration
NLP/Chatbots.
CHALLENGE:
Communication between the employer and candidates should be changed.
The job seekers need to be engaged while the burden of a large part of
qualifying and scheduling routine should be automated. ~80% of candidates
are comfortable interacting with the chatbots.
SOLUTION:
NLP powered chatbot assistant to job seekers:
• collects information from candidates and proposes the vacancies
• questions about candidates’ skills, knowledge, and experience
• ranks candidates
• answers FAQs about the job and the recruitment process
• schedules an interview with a human recruiter
BUSINESS VALUE:
• Real-life simultaneous interaction with hundreds of candidates
• No ignored applications
• automating up to 80% of routine recruitment work
• saving of $3,500 for recruitment of one candidate
Case-NN Recruitment ChatBot
CHALLENGE:
Today’s consumers are active online 24 hours a day, seven days a week.
Customers want support when needed, but with around-the-clock online use,
that mean high overhead costs in staffing for call centres. More suitable
option would be messengers.
SOLUTION:
Developed and released Chatbot solution for Telecom tech support. Chatbot
has integrated NLP to understand customers requests and provide related
help with multi language support.
BUSINESS VALUE:
• Streamline user experience with 24/7 support
• 50% of the call centre enquiries covered by chatbot (~ 600 calls) $2,400
saved/day
• Approx. $864,000/year saved
Case-XX Customer Support ChatBot
35
Bus schedule chatbot
BusBot is available via
FB
CHALLENGE:
Big business center provides shuttle buses to multiple locations.
Schedule may change due to traffic conditions, weather, day of
the week and provider operation issues. Tenants have to get the
instant access to the actual schedule online.
SOLUTION:
Chatbot solution for business center using NLP to provide the
nearest bus to the location, pictures of bus stops, schedule,
traffic alerts etc. Integration with scheduling and GPS services.
BUSINESS VALUE:
• Streamline user experience with 24/7 support
• 98% of users are satisfied
• Decrease of the shuttle bus scheduling
support costs
CHALLENGE:
The Client ask for innovation project to find a way how to
leverage from conversation commerce in retail.
SOLUTION:
Smart IoT shell with directed microphone and direct
speaker covered a selected zone. Designed smart
assistant that convert speech to text and advice customer
in his need. Additional camera help to identify products and
find similar in a database.
BUSINESS VALUE:
• Increase client satisfaction in pilot shop on 7%
• Enable buying experience for people with disabilities.
Blind people could be guided buy sound and their
movements controlled with a camera.
• First step in Amazon competition strategy.
Case-4 Virtual assistant in Retail
37
Skills | Knowledge | CollaborationSkills | Knowledge | Collaboration
DEEP LEARNING
AS A SERVICE
38
Ciklum – Preferred DL Partner for NVIDIA Clients
Process Automation
Risk Analysis
Assistants & Bots
Security
• Credit / loans
• Insurance
• Yield / harvesting
• Health diagnosis
• Visual object tracking
• Document processing
• Invoice validation
• Fraud detection
• Video surveillance
• GDPR compliance
• 24/7 support bots
• Conversational commerce
• New sales channels
• New search experience
We work with:
Identification
of the need
Data
Collection
Data
Preparation
Train
models
Deploy
Improve,
Grow,
Scale
Support
How we deliver deep learning solutions
It’s a unique approach that
allows us to help you to
identify business needs and
apply modern scientific
approach to design digital
transformation roadmap for
you.
Being NVIDIA preferred deep learning
partner we have a library of the best
state of the art DNN architectures and
frameworks that allow us to start
model training immediately as we got
data.
Partnership with AWS,
Microsoft, IBM and Google
Cloud Platform allows us
easily setup infrastructure
and collect all you data in a
right DWH.
24/7 support service
What is your first step with us?
Ciklum will offer architecture
design and project roadmap
based on our initial research
Setup a team:
● Data Engineer
● Data Scientist
● Project Manager
Create All needed
infrastructure
Business Analyst & Data
Scientists will do audit of
your existing solution
We integrate with your Data
sources establish continuous
data collection
Having all consolidated data
we do labeling or data
cleaning.
Iterative process of model training and
scientific research will result in solution
with expected accuracy.
Ready model will be integrated
into your product or will be
accessible over API
Post project support will help to collect
feedback, plan next iteration of innovation and
measure business impact.
42
Skills | Knowledge | Collaboration
Initiation
INITIATION PHASE IS REQUIRED TO UNDERSTAND:
• from the Client side:
- Expectations on the role of Deep Learning solution in business transformation
- Efforts, risks and benefits from implementation the Deep Learning solution
• from the Ciklum side:
- Data review (validity and applicability to solve the business problem)
- Opportunities in project implementation plan
DELIVERABLES:
1. Understanding of solution
implementation using Deep Learning
2. Solution architecture vision
3. Infrastructure recommendations
4. Implementation recommendations
5. Data recommendations
DURATION: 3-5 days on/off site
43
Skills | Knowledge | Collaboration
From the Client side:
- Expectations on the role of Deep Learning solution in
business transformation
- Disclosure of the available data and infrastructure,
requirements (security, throughput etc.)
- Client’s core team availability for discussion and
consultations
From the Ciklum side:
- Data review (validity and applicability to solve the
business problem)
- Opportunities in project implementation
- Possible risks and mitigation plan
- Expectation management
Consulting in Deep Learning
DELIVERABLES:
1. Statement of Work
Business objectives
High-level and detailed requirements
1. Solution Architecture
Architecture and infrastructure diagrams documented with
Service Level Agreement (if needed)
Hardware recommendations
1. Solution implementation roadmap
Scientific paper review about the possible solutions (if
required)
Project roadmap
Team composition
1. Dataset report (volume, balance, labeling) and
recommendations
Recommendations on data labeling, data collection and
needed datasets approximate volume
DURATION: 1-4 weeks
44
Skills | Knowledge | Collaboration
EXPLORATION & ESTIMATION PHASE:
• from the Client side:
- Business needs and expectations
- Available data
• from Ciklum side:
- Effort estimate (team, infrastructure,
duration)
PoC, Exploration & Estimation
DELIVERABLES:
1. First results of the Deep Learning
models implementation
2. Report and recommendations based
on the data exploration
3. Project plan and budget estimate
DURATION: 2-4 weeks
45
Skills | Knowledge | Collaboration
• from the Client side:
- Business needs and expectations
- Available data
• from Ciklum side:
- Effort estimate
- Team:
• Deep Learning Research
Engineers
• Data Engineers, DevOps,
• Software Engineers,
• Design,
• QA etc.
Deep Learning in production
DELIVERABLES:
1. Deep Learning model deployed
2. Model performance report
3. Integration/support
4. Further development plan
DURATION: 2-6 months
21Million
People get to their holidays
with
Thomas Cook using web
platform developed by
Ciklum
19 Million
Enjoy restaurant meal with
Just Eat’s service
maintained by Ciklum
45,000
Uganda newborns receive
a chance to survive with
Neopenda neonatal
monitor developed by
Ciklum R&D Team
200,000
daily connections of
Flixbus rely on Ciklum DB
solution to transfer
passengers to over 1,200
destinations.
4 Million
Customers are using
Payoneer services relying
on payment platform
supported by Ciklum
168 Million
of Ebay active users benefit
with DFS tech platforms
supported by Ciklum
620,000
Betsson active players in
Q3 2017 had a chance to
win with web and mobile
platforms supported by
Ciklum.
€1.7 Bn
of L’Oreal E-commerce
sales achieved with Kantar
Retail VR solution
developed by Ciklum
14 Million
Tele2 clients rely on Ciklum
eCommerce solutions and
mobile applications
50,000
Jabra users can hear
better via with Resound
Relief hearing aids app
supported by Ciklum
156 Million
TimeOut global monthly
audience relies on Ciklum
while discovering the world
10,000
MasterCard employees enjoy
WalkMe Digital Adoption
Platform supported by Ciklum
48
Skills | Knowledge | Collaboration
Q&A

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Borys Pratsiuk "How to be NVidia partner"

  • 1. Big Data, Analytics & Artificial Intelligence. Borys Pratsiuk, Ph.D, Head of R&D.
  • 2. 2 Inspire brilliant minds to innovate and create. First project, C, embedded 2004 Engineer, R&D Lab, Tescom, South Korea 2006 2013 Assistant professor, Kiev Polytechnic Institute 2012 Ph.D Solidstate Electronic 2015 - ... Senior Android Team Lead Android Architect 2009 Android Developer Head of R&D Engineering 2007 b_pratsiuk bopr@ciklum.com Who am I? Borys Pratsiuk, Ph.D.
  • 3. 3 Inspire brilliant minds to innovate and create. 4 3 2 1 Data, Big Data Agenda Analytics, Data Science, Machine Learning Q&A Artificial intelligence
  • 5. 5 Skills | Knowledge | Collaboration Data Evolution
  • 6. 6 Skills | Knowledge | Collaboration Every Day we create 2,500,000,000,000,000,000 bytes (2500 petabytes) of data 90% of the data in the world has been created in the last two years alone. EVERY 1 MINUTE 150 MILLION emails sent 2.4 MILLION search queries 20.8 MILLION messages 701,389 facebook logins 2.78 MILLION video views $203.596 in sales Within five years there will be over 50 billion smart connected devices in the world, all developed to collect, analyze and share data. Key facts
  • 7. 7 Skills | Knowledge | Collaboration Result, a Data Driven Business! An Integrated Digital Business demands
  • 8. 8 Skills | Knowledge | Collaboration The Industry’s View - Data Initiatives and Success Rate
  • 9. 9 Skills | Knowledge | Collaboration Data & Analytics Ecosystem Distributed file stores NoSQL databases Hadoop-optimized data warehousing Data integration Data aggregation & representation Data Extraction, Cleaning Analytic development platforms Advanced analytics applications Data Modeling & Prediction Data visualization Interactive visual dashboards Business intelligence applications Data Engineering Data Analytics Data Presentation
  • 10. 10 Skills | Knowledge | Collaboration Data Engineering accelerator! Data ProcessingBI/Visualization Data Mining/MLData Architecture / DWStorage DB’s
  • 11. 11 Skills | Knowledge | Collaboration Big Data Reference Architecture Interfaces,APIs Physical or Virtual Distributed Environment (Local Cluster, AWS, OVH...) Visualization Data Sources Proprietary Open Source APIs Unstructured / Structured AWS S3 HDFS Multitenant Distributed Storage Cassandra HBase MongoDB Hive Neo4j Indexing engines Elastic Search Solr Splunk Data processing Data collecting ETL, search and data aggregation Data mining, Machine Learning
  • 12. 12 Skills | Knowledge | Collaboration Source:
  • 13. 13 Skills | Knowledge | CollaborationSkills | Knowledge | Collaboration Data ETL cases.
  • 14. 14 Skills | Knowledge | Collaboration Data processing flow Skills needed ● Database Development ● ETL ● Data Warehouse ● Data Analysis ● Data visualization/Reporting Technologies ● T-SQL ● PL/SQL ● C# ● Java
  • 15. 15 Skills | Knowledge | Collaboration Reporting system development for Ad market СLIENT Software provider offering a range of advertising tools for campaign management, workflow, campaign monitoring and reporting, and analytics. SOLUTION DELIVERED ● ETL solution (C# modules and packages) ● Data Warehouse DB's ● Data Marts DB's ● OLAP cubes ● Reporting server with published reports ● Dashboards IMPACT ● it allows to analyze and control the data from order systems and advertising servers ● the solution provides tools for monitoring of effectiveness advertise placing using BUSINESS NEEDS ● collect data from various structured/ unstructured sources ● filter, transform and aggregate data ● store date into DWH ● build Data Mart based on DWH ● create dashboard and reports for visualization data Sources: Salesforce DFP Smart AdTech AppNexus Videoplaza Adition Freewheel SmartX Tools and technologies:
  • 16. 16 Skills | Knowledge | Collaboration To develop a data collection and analysis platform and automate the sourcing process for B2B leads (discovery, research, and follow-on analysis) Data platform, “Ranking” algorithm, Data Access Application Results Investment portfolio monitoring Challenge Solution ● The platform enables VP to have an instant access to the consistent and validated data within days and in some cases within hours which enables them quickly to spot opportunities, quantify potential and follow changes; ● The ML algorithm automates the research process and enables analysts to look only at high potential opportunities; ● The Chrome extension helps analysts stay concentrated, increases efficiency and saves time up to 1h per day. ● Analytical platform identifies significant changes of every company and bring the attention of the analyst to these changes. ● Monitor 6 million companies simultaneously
  • 17. 17 Skills | Knowledge | Collaboration At the time of the project, Axonix had more than 2.5 Pb of raw real-time bidding (RTB) logs that contained anonymised information about user behaviour. To minimize processing costs, the proposed data modelling pipeline required an incremental approach to update models every week without rerunning the pipeline with historical data. Data processing pipeline efficiently aggregated RTB records, anomaly detection algorithm, developed modelling pipeline has model tuning, feature selection, model evaluation and reporting capabilities. Result Data preparation for Scientists Challenge Solution Axonix achieved very significant savings by replacing the previous solution with this in house system designed by Ciklum. The payback time for the project investment was measured in months rather than years.
  • 18. 18 Skills | Knowledge | Collaboration Data consulting / processing automation 1000 employee x 100 invoices per person x 2-20 min per document x 20 days x 50 parameters 2M invoices per month 0.3M hours per month 100M params per month
  • 20. 20 Skills | Knowledge | Collaboration Need to develop the algorithm which measures the brain and heart activity and defines the parameters of Personalized repetitive Transcranial magnetic stimulation in many affiliate clinics with centralized control center. System for EEG and heart rate analysis, integration with recording and stimulating devices, internal hospital’s infrastructure and the Electronic Health Records infrastructure. Challenge Results - Reduced the processing time for one patient from 10 minutes to 1 minute (x10 boost) - Enabled the clinic to scale up their practice to 15 more locations Multi-cite EEG data analysis for treatment control Solution
  • 21. 21 Inspire brilliant minds to innovate and create. US multi channel apparel retailer • Identified most probable 1-st and 2-nd purchase sequence (CTR + 3.4%) • Clustered clients into segments, identified churn reasons and produced recommendations for targeting the audience (2nd purchase probability + 4.3%) • Identified future most valuable customers at early stage of their history • Optimized online advertise spending. Customer behaviour prediction Advanced retail analytics Customer Results
  • 22. 22 Inspire brilliant minds to innovate and create. Demographics Prediction Company that operates within video related analytics sector. There was high interest from video creators in the user distribution that watch their content. Company also was interested in using this data for more concise and intelligent advertising targeting purposes. Two methods of solution were proposed each with its strengths and disadvantages but similar accuracy. 1. Supervised learning on available dataset. A black-box tree-based model that required extensive hyperparameters tuning but slightly higher accuracy. 2. Look-alike modeling uses user similarity in a nutshell. A user is assigned to age group based with probability that depends on a relative distance to the users of each age group. Quick to train, user clusters can be saved locally. 7 different models show results 85-94 ROC AUC score. This solution provide posibility build prediction of age and gender for 60 million users. Customer Solution Results
  • 23. CHALLENGE: Targeting the underbanked can often increase default risks. To make a decision about default risk often requires expensive external data and judgements on the individual with incomplete data. To serve this customer base requires accurate decisions that don’t incur large costs. SOLUTION: Using data such as telephone records, transactional information and other behavioural data sets. A new classification model was developed to give instant credit decisions and improve the accuracy of the model while reducing the cost to assess a customer. BUSINESS VALUE: • Every 1% decrease in the default rate improved the profitability for the loan portfolio. The cost to decision falls increasing the reach of the long tail of finance consumers. Reduced cost to decision Credit default risk prediction
  • 25. 25 Inspire brilliant minds to innovate and create. Scientific research is a fundamental background to test any revolutionary business ideas Zhang, W., Yu, Q., Siddiquie, B., Divakaran, A., & Sawhney, H. (2015). "Snap-n-Eat": food recognition and nutrition estimation on a smartphone. Journal of Diabetes Science and Technology, 9(3), 525-533. doi: 10.1177/1932296815582222 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3224860/ What is scientific research?
  • 26. 26 Inspire brilliant minds to innovate and create. Healthcare Deep Learning today Finance Robotics Telecom Travel Automotiv e
  • 27. CHALLENGE: There are around 4500 salmon farms in Norway. Every week each farm should submit ecology report to the government, otherwise should pay high penalty. Sometimes it’s not possible due to weather and limited access of biologist to the cages. SOLUTION: • Underwater capsula with 2 cameras for 24/7 monitoring and for 6k resolution images. • Image processing algorithm for fish detection and parasites detection on early stages. • Infrastructure for centralized processing and analytics. BUSINESS VALUE: • 10% cost reduction for report generation due to data collection optimisation. • up to 25% reduction of pesticide use due to parasite detection on early stages. Salmon’s parasite detection
  • 28. CHALLENGE: Client needed to quantify the volume of ripe fruits in the garden using the automatic collection of images. They required the scalable solution showing the applicability of DL-inspired approach. Accurately locate the fruits in the images with different scales, perspectives, angles etc. and provide robust scalable solution. SOLUTION: • Developed object detection algorithm based on Faster R-CNN architecture • Built AI system that identifies fruit in an image in a nearly human- level performance BUSINESS VALUE: • More accurate counting 83% versus 75% (human performance) • AI framework able to automate counting on 1.6 million of acres orange fields. Fruits detection Video
  • 29. CHALLENGE: The Client needed to automatically evaluate the car repair costs using DL-inspired approach and eliminate manual evaluation errors. Each claim contained images with different types of damages, different perspectives, scale, amount of dirt, sun glare etc. SOLUTION: Developed system classifies damaged parts of a сar, segments the damages in the images and automatically estimates a car claim cost. BUSINESS VALUE: Reduce up to 30% costs associated with needs to send commissar to the car accident with not significant damages Car claim cost evaluation
  • 30. CHALLENGE: Validate if ID submitted by the user is original photo or scan and has no Photoshop of any other modifications/changes. SOLUTION: Optimized convolution neural network architectures for image classification BUSINESS VALUE: • Automation of 35 000 photos processing per month. • 90-95% accuracy in identification of real vs. fake IDs Online ID validation
  • 31. CHALLENGE: Develop an algorithm to automatically generate masks for humans in images. The algorithm has to predict whether each pixel of the picture belongs to the class of the human or the background. SOLUTION: • fully-convolutional deep neural network with weighted and penalized loss BUSINESS VALUE: • Approx. 2,500 CVs/month to be processed by algorithm • It saves around 1000 person-hours/month Photo processing automation
  • 32. 32 Skills | Knowledge | Collaboration NLP/Chatbots.
  • 33. CHALLENGE: Communication between the employer and candidates should be changed. The job seekers need to be engaged while the burden of a large part of qualifying and scheduling routine should be automated. ~80% of candidates are comfortable interacting with the chatbots. SOLUTION: NLP powered chatbot assistant to job seekers: • collects information from candidates and proposes the vacancies • questions about candidates’ skills, knowledge, and experience • ranks candidates • answers FAQs about the job and the recruitment process • schedules an interview with a human recruiter BUSINESS VALUE: • Real-life simultaneous interaction with hundreds of candidates • No ignored applications • automating up to 80% of routine recruitment work • saving of $3,500 for recruitment of one candidate Case-NN Recruitment ChatBot
  • 34. CHALLENGE: Today’s consumers are active online 24 hours a day, seven days a week. Customers want support when needed, but with around-the-clock online use, that mean high overhead costs in staffing for call centres. More suitable option would be messengers. SOLUTION: Developed and released Chatbot solution for Telecom tech support. Chatbot has integrated NLP to understand customers requests and provide related help with multi language support. BUSINESS VALUE: • Streamline user experience with 24/7 support • 50% of the call centre enquiries covered by chatbot (~ 600 calls) $2,400 saved/day • Approx. $864,000/year saved Case-XX Customer Support ChatBot
  • 35. 35 Bus schedule chatbot BusBot is available via FB CHALLENGE: Big business center provides shuttle buses to multiple locations. Schedule may change due to traffic conditions, weather, day of the week and provider operation issues. Tenants have to get the instant access to the actual schedule online. SOLUTION: Chatbot solution for business center using NLP to provide the nearest bus to the location, pictures of bus stops, schedule, traffic alerts etc. Integration with scheduling and GPS services. BUSINESS VALUE: • Streamline user experience with 24/7 support • 98% of users are satisfied • Decrease of the shuttle bus scheduling support costs
  • 36. CHALLENGE: The Client ask for innovation project to find a way how to leverage from conversation commerce in retail. SOLUTION: Smart IoT shell with directed microphone and direct speaker covered a selected zone. Designed smart assistant that convert speech to text and advice customer in his need. Additional camera help to identify products and find similar in a database. BUSINESS VALUE: • Increase client satisfaction in pilot shop on 7% • Enable buying experience for people with disabilities. Blind people could be guided buy sound and their movements controlled with a camera. • First step in Amazon competition strategy. Case-4 Virtual assistant in Retail
  • 37. 37 Skills | Knowledge | CollaborationSkills | Knowledge | Collaboration DEEP LEARNING AS A SERVICE
  • 38. 38 Ciklum – Preferred DL Partner for NVIDIA Clients
  • 39. Process Automation Risk Analysis Assistants & Bots Security • Credit / loans • Insurance • Yield / harvesting • Health diagnosis • Visual object tracking • Document processing • Invoice validation • Fraud detection • Video surveillance • GDPR compliance • 24/7 support bots • Conversational commerce • New sales channels • New search experience We work with:
  • 40. Identification of the need Data Collection Data Preparation Train models Deploy Improve, Grow, Scale Support How we deliver deep learning solutions It’s a unique approach that allows us to help you to identify business needs and apply modern scientific approach to design digital transformation roadmap for you. Being NVIDIA preferred deep learning partner we have a library of the best state of the art DNN architectures and frameworks that allow us to start model training immediately as we got data. Partnership with AWS, Microsoft, IBM and Google Cloud Platform allows us easily setup infrastructure and collect all you data in a right DWH. 24/7 support service
  • 41. What is your first step with us? Ciklum will offer architecture design and project roadmap based on our initial research Setup a team: ● Data Engineer ● Data Scientist ● Project Manager Create All needed infrastructure Business Analyst & Data Scientists will do audit of your existing solution We integrate with your Data sources establish continuous data collection Having all consolidated data we do labeling or data cleaning. Iterative process of model training and scientific research will result in solution with expected accuracy. Ready model will be integrated into your product or will be accessible over API Post project support will help to collect feedback, plan next iteration of innovation and measure business impact.
  • 42. 42 Skills | Knowledge | Collaboration Initiation INITIATION PHASE IS REQUIRED TO UNDERSTAND: • from the Client side: - Expectations on the role of Deep Learning solution in business transformation - Efforts, risks and benefits from implementation the Deep Learning solution • from the Ciklum side: - Data review (validity and applicability to solve the business problem) - Opportunities in project implementation plan DELIVERABLES: 1. Understanding of solution implementation using Deep Learning 2. Solution architecture vision 3. Infrastructure recommendations 4. Implementation recommendations 5. Data recommendations DURATION: 3-5 days on/off site
  • 43. 43 Skills | Knowledge | Collaboration From the Client side: - Expectations on the role of Deep Learning solution in business transformation - Disclosure of the available data and infrastructure, requirements (security, throughput etc.) - Client’s core team availability for discussion and consultations From the Ciklum side: - Data review (validity and applicability to solve the business problem) - Opportunities in project implementation - Possible risks and mitigation plan - Expectation management Consulting in Deep Learning DELIVERABLES: 1. Statement of Work Business objectives High-level and detailed requirements 1. Solution Architecture Architecture and infrastructure diagrams documented with Service Level Agreement (if needed) Hardware recommendations 1. Solution implementation roadmap Scientific paper review about the possible solutions (if required) Project roadmap Team composition 1. Dataset report (volume, balance, labeling) and recommendations Recommendations on data labeling, data collection and needed datasets approximate volume DURATION: 1-4 weeks
  • 44. 44 Skills | Knowledge | Collaboration EXPLORATION & ESTIMATION PHASE: • from the Client side: - Business needs and expectations - Available data • from Ciklum side: - Effort estimate (team, infrastructure, duration) PoC, Exploration & Estimation DELIVERABLES: 1. First results of the Deep Learning models implementation 2. Report and recommendations based on the data exploration 3. Project plan and budget estimate DURATION: 2-4 weeks
  • 45. 45 Skills | Knowledge | Collaboration • from the Client side: - Business needs and expectations - Available data • from Ciklum side: - Effort estimate - Team: • Deep Learning Research Engineers • Data Engineers, DevOps, • Software Engineers, • Design, • QA etc. Deep Learning in production DELIVERABLES: 1. Deep Learning model deployed 2. Model performance report 3. Integration/support 4. Further development plan DURATION: 2-6 months
  • 46. 21Million People get to their holidays with Thomas Cook using web platform developed by Ciklum 19 Million Enjoy restaurant meal with Just Eat’s service maintained by Ciklum 45,000 Uganda newborns receive a chance to survive with Neopenda neonatal monitor developed by Ciklum R&D Team 200,000 daily connections of Flixbus rely on Ciklum DB solution to transfer passengers to over 1,200 destinations. 4 Million Customers are using Payoneer services relying on payment platform supported by Ciklum 168 Million of Ebay active users benefit with DFS tech platforms supported by Ciklum
  • 47. 620,000 Betsson active players in Q3 2017 had a chance to win with web and mobile platforms supported by Ciklum. €1.7 Bn of L’Oreal E-commerce sales achieved with Kantar Retail VR solution developed by Ciklum 14 Million Tele2 clients rely on Ciklum eCommerce solutions and mobile applications 50,000 Jabra users can hear better via with Resound Relief hearing aids app supported by Ciklum 156 Million TimeOut global monthly audience relies on Ciklum while discovering the world 10,000 MasterCard employees enjoy WalkMe Digital Adoption Platform supported by Ciklum
  • 48. 48 Skills | Knowledge | Collaboration Q&A