The road from Startup to Business

1. How AI, ML & Big Data will
help startups to win
globally!
Ragnar Sass

2. Startup
entrepreneur
✔ Coder by heart, marketing & manager by title
✔ First startup: Uniteddogs - Unitedcats
✔ Garage48 - 100+ hackathons
✔ Pipedrive - CRM for SMBs
✔ LIFT99 - startup founders skill sharing platform
✔ Angel investor

6. Most importantly - dog lover

8. VALUES
✔ Internal drive
✔ Reach for greatness
✔ No excuses
✔ Team First
✔ Teachability
✔ Don’t f*** up other people’s days

9. Pipedrive founders

10. Almost half (42%) CRM software
licenses go unused (Gartner)

12. CRM
System to help you
sell better

13. Before starting …
✔ GDPR compliance
✔ New level - micro data
✔ Designing and building infrastructure for online results
✔ Research about open source existing AI / ML
technologies

17. Self-Learning Customer Care Assistant that helps B2C companies understand
& solve repetitive customer requests by deploying a chatbot with Machine-
Learning powered analytics & learning.

21. Pipedrive
✔ Marketing
✔ On-boarding
✔ Product

22. A GLOBAL SALES
PERFORMANCE REVIEW OF
2017

25. Dashboard

27. Onboarding
✔ 24 hours after signup - 84% - will it convert?
✔ Magic moment
✔ Big help for inbound sales
✔ Next level - churn - patterns
✔ Customer success - fixing engagement problems

28. Next level
✔ Personal onboarding flow
✔ Personal messages
✔ Pre defined pipeline

29. Sales forecasting

30. Deal probability

31. Automation
✔ Natural language processing in sales communication
✔ Automagical calendar events
✔ Automagical activités
✔ Changing deal probability based on negativity / positivity
✔ Priorities, priorities !

32. Zen mode

33. Thank you!
linkedin.com/in/ragnarsass/
@ragnars