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CONTACT US:
MAGNIFIC TRAINING
INDIA +91-9052666559
USA : +1-678-693-3475
info@magnifictraining.com
www. magnifictraining.com
AP CRM CR100 - Base Customization
SAP CRM Functional and Technical Overview
 2. SAP CRM Middleware Over View
 Master Data
BP Categories
ii. BP Business Roles
iii. BP Relationships
iv. BP Number Ranges
v. BP Marketing Attributes
vi. BP Mandatory Fields per BP Role
vii. BP Data Sets per BP Role (General, Relationship and Sales Area)
viii. BP Enhancements
ix. BP Partner Determination
x. BP Hierarchies
xi. Data Migration – SAP & non-SAP
Organizational Model
Types of Organization Model
Org. Unit creation specific to each business scenario (Marketing, Sales)
Org. Unit attributes
Mapping with SAP R/3 (ECC) Sales Org
ii. Positions
Position creation
Teams creation and linking the sub-ordinates (eg: Sales team creation
with Sales Manager and Sales Reps)
Assignment of the BP (Employee – User)
Enhancement of the Position with Business Role
iii. Organization data determination (Responsibilities and Attributes)
 Territory Model
 Territory Hierarchy levels
 Territory creation
 Assignment of the Employees or BPs
 ii. Territory determination based on the territory area attributes
i. Product Categories
ii. Attributes, Set Types, Categories, Hierarchies
iii. Product creation
iv. Ibase and Items
v. SAP CRM Limitation
vi. Data Migration – SAP & non-SAP Systems
i. Condition Records
ii. Condition Table
iii. Access Sequence
iv. Condition Type
v. Pricing Procedures
i. Overview
ii. Transaction Types
iii. Copy Control
i. Overview
ii. Transaction Types
 Overview
i. WEB UI
i. Overview
ii. Personalization, Hide and unhide assignment blocks, fields and pages
iii. Navigation Bar Profile – Work Centers, Logical Links, 1st & 2nd Level
Navigations, Hide and unhide logical links, Business Roles etc.,
iv. AET – Custom Fields
External List Management
 File Format
 Activate Workflow
 BADI Activation
 Define Origin and List Type
 Mapping Format
 Externalist Creation
Market Plans & Campaigns
Campaign Management
i. Campaign Automation
ii. Manual Campaigns
a. Marketing Calendar
b. Maintain Campaigns
Campaign Channels & Campaign Execution
Personalized Email
ERMS - Bounce Management
 Marketing Attributes – Data Sources & Attribute Lists
 Segmentation using Segment Builder
 Table Joining’s for Segmentation
 Android
 AIX Administration
 Business Analyst
 Citrix XenApp
 Cognos 10 BI & Tm1
 Data Stage
 DB2 DBA
 Dot Net
 DAC
 Google Web Tool Kit
 IBM Lotus Notes (Development)
 IBM Lotus Notes Domino Server Administration
 IBM Message Broker
 IBM MQ Series
 IBM Tivoli Access Manager
 IBM Web Sphere Application Server Administration (WAS)
 IBM WAS Portal server Development
 Informatica
 I Phone
 Java/J2EE
 Microstrategy
 MicroSoft Business Intelligence
 MicroSoft Dynamics CRM
 OBIEE 11 g
 Oracle APPS – HRMS
 Oracle APPS – SCM
 Oracle APPS – Financial
 Oracle APPS – Technical
 Oracle BI Apps
 Oracle BI Publisher
 Oracle DBA 11g
 Oracle RAC
 Oracle Fusion SOA
 Oracle SQL , PL SQL
 PHP
 Perl Scripting
 SAP SD , BO , FICO , BI / BW , APO
 Sales Force CRM
 SharePoint Server 2010
 Shell Scripting
 Siebel CRM , EAI, E-Scripting
 SQL Server DBA
 Springs and Hibernate
 Storage Area Network ( SAN)
 Testing Tools - QTP, QC, Load Runner, Selenium, ISTQB
 TIBCO BW, BE, TIBCO I Process
 Tivoli Access Manager
 Unix Administration
 VN Ware
 WCF, WPF, LINQ, AJAX, SILVER LIGHT
 Webmethods
 Webservices , SOAP ( JAVA)
 http://www.oraclecourseonline.com
 -crm online training
contact us:
 info@magnifictraining.com or +919052666559
 By Real Time Experts from Hyderabad,
 Bangalore
 ,India,USA,Canada,UK, Australia,South
 Africa.
Oracle apps crm online training in uk,usa@magnifictraining

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Oracle apps crm online training in uk,usa@magnifictraining

  • 1. CONTACT US: MAGNIFIC TRAINING INDIA +91-9052666559 USA : +1-678-693-3475 info@magnifictraining.com www. magnifictraining.com
  • 2. AP CRM CR100 - Base Customization SAP CRM Functional and Technical Overview  2. SAP CRM Middleware Over View  Master Data
  • 3. BP Categories ii. BP Business Roles iii. BP Relationships iv. BP Number Ranges v. BP Marketing Attributes vi. BP Mandatory Fields per BP Role vii. BP Data Sets per BP Role (General, Relationship and Sales Area) viii. BP Enhancements ix. BP Partner Determination x. BP Hierarchies xi. Data Migration – SAP & non-SAP
  • 4. Organizational Model Types of Organization Model Org. Unit creation specific to each business scenario (Marketing, Sales) Org. Unit attributes Mapping with SAP R/3 (ECC) Sales Org ii. Positions Position creation Teams creation and linking the sub-ordinates (eg: Sales team creation with Sales Manager and Sales Reps) Assignment of the BP (Employee – User) Enhancement of the Position with Business Role iii. Organization data determination (Responsibilities and Attributes)
  • 5.  Territory Model  Territory Hierarchy levels  Territory creation  Assignment of the Employees or BPs  ii. Territory determination based on the territory area attributes
  • 6. i. Product Categories ii. Attributes, Set Types, Categories, Hierarchies iii. Product creation iv. Ibase and Items v. SAP CRM Limitation vi. Data Migration – SAP & non-SAP Systems
  • 7. i. Condition Records ii. Condition Table iii. Access Sequence iv. Condition Type v. Pricing Procedures
  • 8. i. Overview ii. Transaction Types iii. Copy Control
  • 10.  Overview i. WEB UI i. Overview ii. Personalization, Hide and unhide assignment blocks, fields and pages iii. Navigation Bar Profile – Work Centers, Logical Links, 1st & 2nd Level Navigations, Hide and unhide logical links, Business Roles etc., iv. AET – Custom Fields
  • 11. External List Management  File Format  Activate Workflow  BADI Activation  Define Origin and List Type  Mapping Format  Externalist Creation
  • 12. Market Plans & Campaigns Campaign Management i. Campaign Automation ii. Manual Campaigns
  • 13. a. Marketing Calendar b. Maintain Campaigns Campaign Channels & Campaign Execution Personalized Email ERMS - Bounce Management
  • 14.  Marketing Attributes – Data Sources & Attribute Lists  Segmentation using Segment Builder  Table Joining’s for Segmentation
  • 15.  Android  AIX Administration  Business Analyst  Citrix XenApp  Cognos 10 BI & Tm1  Data Stage  DB2 DBA  Dot Net  DAC  Google Web Tool Kit
  • 16.  IBM Lotus Notes (Development)  IBM Lotus Notes Domino Server Administration  IBM Message Broker  IBM MQ Series  IBM Tivoli Access Manager  IBM Web Sphere Application Server Administration (WAS)  IBM WAS Portal server Development  Informatica  I Phone
  • 17.  Java/J2EE  Microstrategy  MicroSoft Business Intelligence  MicroSoft Dynamics CRM  OBIEE 11 g  Oracle APPS – HRMS  Oracle APPS – SCM  Oracle APPS – Financial  Oracle APPS – Technical
  • 18.  Oracle BI Apps  Oracle BI Publisher  Oracle DBA 11g  Oracle RAC  Oracle Fusion SOA  Oracle SQL , PL SQL  PHP  Perl Scripting  SAP SD , BO , FICO , BI / BW , APO  Sales Force CRM  SharePoint Server 2010
  • 19.  Shell Scripting  Siebel CRM , EAI, E-Scripting  SQL Server DBA  Springs and Hibernate  Storage Area Network ( SAN)  Testing Tools - QTP, QC, Load Runner, Selenium, ISTQB  TIBCO BW, BE, TIBCO I Process  Tivoli Access Manager  Unix Administration  VN Ware  WCF, WPF, LINQ, AJAX, SILVER LIGHT  Webmethods  Webservices , SOAP ( JAVA)
  • 20.
  • 21.  http://www.oraclecourseonline.com  -crm online training contact us:  info@magnifictraining.com or +919052666559  By Real Time Experts from Hyderabad,  Bangalore  ,India,USA,Canada,UK, Australia,South  Africa.