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Suzanne Johnson, Nurse Educator – PDRP
Suzanne.Johnson@cdhb.health.nz
The CDHB e-Portfolio’s
experience: A Hop, Skip
and a Jump into the Future
Professional Development Recognition
Programme (PDRP) Portfolio
• Professional Development Recognition Programme
(PDRP) Portfolio has been around for 10 - 20 years in
various guises
– Based on the Nursing Council New Zealand RN & EN
competencies
– 3 levels of practice: Competent, Proficient & Expert
level
Background Information e-Portfolio
• e-Portfolio project started by Ngā Manukura o Āpōpō
July 2012 initially for Maori nurses
– Key people involved Liz Manning, Taima Campbell,
Pam Doole as well as various representatives from
CDHB, ADHB, TDHB, CMDHB, NZNO
– Discussion about what platform should be used and
form a project group to assist with the development of
e-Portfolio
Criterion for Nga Manakura e-
Portfolio
• Free open source e-Portfolio system
• Access from anywhere
• Customised to meet
Nursing Council continuing competence requirements
– Processes and tools needed to align with regulatory requirements
• Widely accepted by the profession/sector
– Having key people involved in the project team
• Reduces barriers for Māori nurses
– Access to professional development resources
– Assistance with professional and geographical isolation
Ngā Manukura o Āpōpō e-
Portfolio
• Pilot launch in July 12 – small pilot group
• Response to the site has been positive
• Target of 20 Māori nurses has been
surpassed with 44 nurses registered, 2 of
whom are Nurse Practitioners
• Interest from a wide range of nursing
areas, from individuals to large
organisations such as DHBs
• Wanted to trial larger group
– CDHB’s involvement with 60 New Graduate
Nurses
CDHB Trial Group
• 60 NetP nurses
– NETP nurses are applying for competent level
PDRP
– Large cohesive group with same evidential
requirements - feedback
• 60 Preceptors
• 5-10 CNM’s
• 10-15 Assessors
The Roll Out of Ngā Manukura
o Āpōpō E-portfolio
Plan
1. Learn about the E-portfolio
2. NetP Nurses
3. Preceptors
4. Charge Nurse Managers
5. Assessors/Resource people
Need to acknowledge the assistance of my
colleagues
Own Knowledge of the NMoA e-
Portfolio
• Familiarise self with the E-portfolio
– Use instructions on the site (podcasts) & written
information
– Mahara manual
– Administrator rights
– Assistance from Taima Campbell & Kristina Hoeppner
– Create instruction guidelines for NetP nurses &
assessors
– Decisions about how to share E-portfolio’s with
assessors
NetP Nurses
• Provided x2 sessions as part of the New Graduate
programme
– X1 Introductory to E-portfolio’s & evidence required for
Competent PDRP
– X1 Revision session on E-portfolio’s
– Interesting response around technology
• X2 drop in sessions (optional)
• Encouraged the NetP nurses to discuss the e-
Portfolio with their preceptor & encourage to sign up
• Emailed out instructions for E-portfolio trial
– Including information on what evidence needed to be in
the E-portfolio & how to share with assessors
Preceptors
• Offered x2-3 sessions on how to provide
evidence (assessment against the
competencies) and use of e-Portfolio
• Sent out information to preceptors via the
CNM’s
– Information wasn’t successful in filtering
through to the preceptors (lesson learned)
• Preceptors had access to various
resource people
Charge Nurse Managers
• X2-3 sessions for the CNM group
• Let CNM’s decide how involved in the e-
Portfolio process they wanted to be
(performance appraisals)
– Created an e-Portfolio
– Viewed either the NetP nurse or preceptors e-
Portfolio
• NetP still had to do a modified performance
appraisal (not against the competencies) with
their CNM
Assessors/Resource Person
• X2 sessions for assessor group
• Emailed instructions for e-Portfolio trial
– Including information on what evidence
needed to be in the E-portfolio from
assessment perspective
– Assessors could see the instructions that
were given to the NetP nurses
• Assessors had access to resource people
Assessment of e-Portfolio’s
• Logistics around sharing e-Portfolio’s
– Which assessor is doing what e-Portfolio
– Assessor that got too busy, one that left the CDHB
– Rejigging of assessor required
• Mixed results from the assessors
– Most enjoyed assessing the e-Portfolio
– Some feedback about the attachments and the
clumsiness of e-Portfolio
• NetP nurses took photos of their annual practicing
certificate but it was difficult to read
• NetP nurses encourage to put all extra evidence in
competency 1.1 – didn’t enjoy backwards and forwards to
find evidence
Observations
• The NetP nurses were adaptable
– bugs in the system – copy collections
– updates after teaching sessions
– difficulty logging on
• It appeared some NetP nurses struggled
more than expected
– surprised given their access to technology in
their undergraduate education e.g moodle,
blackboard etc.
– Lack of transferable skills – social media
– Acknowledge fatigue nurses from EQ 2011
Observations
• Preceptors struggled immensely
– Least amount of exposure to the e-
Portfolio’s
– Digital literacy for some preceptors were
an issue
– Not as familiar with portfolios and
providing evidence
Hiccups
• Initially around logins & copying
collections (Competencies)
• Didn’t receive notifications of NetP’s
wanting to establish their E-portfolio
once given administration rights –
easily corrected
• Change of Screen with CDHB logo on
• A couple of competencies were
wrong – there had been a mix up
between 2 competencies
Learning's from Trialling e-
Portfolio’s
• Not everyone will follow instructions no matter
how many education sessions or what
information is sent out
• Assessment timing difficult over xmas period
– Assessors on leave at various times
• Need to engage the preceptors in a different way
– Not rely on the NetP nurse or CNM to
disseminate information
• thought process was that CNM needed to release
the preceptor for training
• NetP nurse was changing clinical areas
Evaluation – NetP Nurses
• Slightly confusing but do-able
• Easy but preceptor had difficulty
• Issues with the changing to CDHB site
• A bit painful
• Website wasn’t very user friendly
• Easy enough but the preceptor feedback section was
confusing
• Not easy
• Tricky at first, however once you had been in a few times it
became easier to negotiate
• Extremely difficult. The site had many bugs, which created a
lot of setbacks
• Horrible and caused stress
• Very user unfriendly!
Evaluation – Preceptors
• Not easy at all. Since the training on the site, things had
changed when I came to use it, steps to access pages no
longer worked
• Very easy
• e-portfolio is moderately easy to use. it took a while for my
log-in to be approved but otherwise no problems. the design
is a bit bland. I prefer to see the comments to be side by side
rather than one after the other but again this is a personal
preference :)
• Very HARD! Unable to log in efficiently. Took a long time to
be accepted for registration then the system would lock me
out of competencies and report unknown errors
• Fairly easy
• Great
Any
Thoughts, Comments or
Questions ?

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The CDHB's ePortfolio experience: A hop, skip and a jump into the future

  • 1. Suzanne Johnson, Nurse Educator – PDRP Suzanne.Johnson@cdhb.health.nz The CDHB e-Portfolio’s experience: A Hop, Skip and a Jump into the Future
  • 2. Professional Development Recognition Programme (PDRP) Portfolio • Professional Development Recognition Programme (PDRP) Portfolio has been around for 10 - 20 years in various guises – Based on the Nursing Council New Zealand RN & EN competencies – 3 levels of practice: Competent, Proficient & Expert level
  • 3. Background Information e-Portfolio • e-Portfolio project started by Ngā Manukura o Āpōpō July 2012 initially for Maori nurses – Key people involved Liz Manning, Taima Campbell, Pam Doole as well as various representatives from CDHB, ADHB, TDHB, CMDHB, NZNO – Discussion about what platform should be used and form a project group to assist with the development of e-Portfolio
  • 4. Criterion for Nga Manakura e- Portfolio • Free open source e-Portfolio system • Access from anywhere • Customised to meet Nursing Council continuing competence requirements – Processes and tools needed to align with regulatory requirements • Widely accepted by the profession/sector – Having key people involved in the project team • Reduces barriers for Māori nurses – Access to professional development resources – Assistance with professional and geographical isolation
  • 5. Ngā Manukura o Āpōpō e- Portfolio • Pilot launch in July 12 – small pilot group • Response to the site has been positive • Target of 20 Māori nurses has been surpassed with 44 nurses registered, 2 of whom are Nurse Practitioners • Interest from a wide range of nursing areas, from individuals to large organisations such as DHBs • Wanted to trial larger group – CDHB’s involvement with 60 New Graduate Nurses
  • 6. CDHB Trial Group • 60 NetP nurses – NETP nurses are applying for competent level PDRP – Large cohesive group with same evidential requirements - feedback • 60 Preceptors • 5-10 CNM’s • 10-15 Assessors
  • 7. The Roll Out of Ngā Manukura o Āpōpō E-portfolio Plan 1. Learn about the E-portfolio 2. NetP Nurses 3. Preceptors 4. Charge Nurse Managers 5. Assessors/Resource people Need to acknowledge the assistance of my colleagues
  • 8. Own Knowledge of the NMoA e- Portfolio • Familiarise self with the E-portfolio – Use instructions on the site (podcasts) & written information – Mahara manual – Administrator rights – Assistance from Taima Campbell & Kristina Hoeppner – Create instruction guidelines for NetP nurses & assessors – Decisions about how to share E-portfolio’s with assessors
  • 9. NetP Nurses • Provided x2 sessions as part of the New Graduate programme – X1 Introductory to E-portfolio’s & evidence required for Competent PDRP – X1 Revision session on E-portfolio’s – Interesting response around technology • X2 drop in sessions (optional) • Encouraged the NetP nurses to discuss the e- Portfolio with their preceptor & encourage to sign up • Emailed out instructions for E-portfolio trial – Including information on what evidence needed to be in the E-portfolio & how to share with assessors
  • 10. Preceptors • Offered x2-3 sessions on how to provide evidence (assessment against the competencies) and use of e-Portfolio • Sent out information to preceptors via the CNM’s – Information wasn’t successful in filtering through to the preceptors (lesson learned) • Preceptors had access to various resource people
  • 11. Charge Nurse Managers • X2-3 sessions for the CNM group • Let CNM’s decide how involved in the e- Portfolio process they wanted to be (performance appraisals) – Created an e-Portfolio – Viewed either the NetP nurse or preceptors e- Portfolio • NetP still had to do a modified performance appraisal (not against the competencies) with their CNM
  • 12. Assessors/Resource Person • X2 sessions for assessor group • Emailed instructions for e-Portfolio trial – Including information on what evidence needed to be in the E-portfolio from assessment perspective – Assessors could see the instructions that were given to the NetP nurses • Assessors had access to resource people
  • 13. Assessment of e-Portfolio’s • Logistics around sharing e-Portfolio’s – Which assessor is doing what e-Portfolio – Assessor that got too busy, one that left the CDHB – Rejigging of assessor required • Mixed results from the assessors – Most enjoyed assessing the e-Portfolio – Some feedback about the attachments and the clumsiness of e-Portfolio • NetP nurses took photos of their annual practicing certificate but it was difficult to read • NetP nurses encourage to put all extra evidence in competency 1.1 – didn’t enjoy backwards and forwards to find evidence
  • 14. Observations • The NetP nurses were adaptable – bugs in the system – copy collections – updates after teaching sessions – difficulty logging on • It appeared some NetP nurses struggled more than expected – surprised given their access to technology in their undergraduate education e.g moodle, blackboard etc. – Lack of transferable skills – social media – Acknowledge fatigue nurses from EQ 2011
  • 15. Observations • Preceptors struggled immensely – Least amount of exposure to the e- Portfolio’s – Digital literacy for some preceptors were an issue – Not as familiar with portfolios and providing evidence
  • 16. Hiccups • Initially around logins & copying collections (Competencies) • Didn’t receive notifications of NetP’s wanting to establish their E-portfolio once given administration rights – easily corrected • Change of Screen with CDHB logo on • A couple of competencies were wrong – there had been a mix up between 2 competencies
  • 17. Learning's from Trialling e- Portfolio’s • Not everyone will follow instructions no matter how many education sessions or what information is sent out • Assessment timing difficult over xmas period – Assessors on leave at various times • Need to engage the preceptors in a different way – Not rely on the NetP nurse or CNM to disseminate information • thought process was that CNM needed to release the preceptor for training • NetP nurse was changing clinical areas
  • 18. Evaluation – NetP Nurses • Slightly confusing but do-able • Easy but preceptor had difficulty • Issues with the changing to CDHB site • A bit painful • Website wasn’t very user friendly • Easy enough but the preceptor feedback section was confusing • Not easy • Tricky at first, however once you had been in a few times it became easier to negotiate • Extremely difficult. The site had many bugs, which created a lot of setbacks • Horrible and caused stress • Very user unfriendly!
  • 19. Evaluation – Preceptors • Not easy at all. Since the training on the site, things had changed when I came to use it, steps to access pages no longer worked • Very easy • e-portfolio is moderately easy to use. it took a while for my log-in to be approved but otherwise no problems. the design is a bit bland. I prefer to see the comments to be side by side rather than one after the other but again this is a personal preference :) • Very HARD! Unable to log in efficiently. Took a long time to be accepted for registration then the system would lock me out of competencies and report unknown errors • Fairly easy • Great