The CDHB's ePortfolio experience: A hop, skip and a jump into the future
1. Suzanne Johnson, Nurse Educator – PDRP
Suzanne.Johnson@cdhb.health.nz
The CDHB e-Portfolio’s
experience: A Hop, Skip
and a Jump into the Future
2. Professional Development Recognition
Programme (PDRP) Portfolio
• Professional Development Recognition Programme
(PDRP) Portfolio has been around for 10 - 20 years in
various guises
– Based on the Nursing Council New Zealand RN & EN
competencies
– 3 levels of practice: Competent, Proficient & Expert
level
3. Background Information e-Portfolio
• e-Portfolio project started by Ngā Manukura o Āpōpō
July 2012 initially for Maori nurses
– Key people involved Liz Manning, Taima Campbell,
Pam Doole as well as various representatives from
CDHB, ADHB, TDHB, CMDHB, NZNO
– Discussion about what platform should be used and
form a project group to assist with the development of
e-Portfolio
4. Criterion for Nga Manakura e-
Portfolio
• Free open source e-Portfolio system
• Access from anywhere
• Customised to meet
Nursing Council continuing competence requirements
– Processes and tools needed to align with regulatory requirements
• Widely accepted by the profession/sector
– Having key people involved in the project team
• Reduces barriers for Māori nurses
– Access to professional development resources
– Assistance with professional and geographical isolation
5. Ngā Manukura o Āpōpō e-
Portfolio
• Pilot launch in July 12 – small pilot group
• Response to the site has been positive
• Target of 20 Māori nurses has been
surpassed with 44 nurses registered, 2 of
whom are Nurse Practitioners
• Interest from a wide range of nursing
areas, from individuals to large
organisations such as DHBs
• Wanted to trial larger group
– CDHB’s involvement with 60 New Graduate
Nurses
6. CDHB Trial Group
• 60 NetP nurses
– NETP nurses are applying for competent level
PDRP
– Large cohesive group with same evidential
requirements - feedback
• 60 Preceptors
• 5-10 CNM’s
• 10-15 Assessors
7. The Roll Out of Ngā Manukura
o Āpōpō E-portfolio
Plan
1. Learn about the E-portfolio
2. NetP Nurses
3. Preceptors
4. Charge Nurse Managers
5. Assessors/Resource people
Need to acknowledge the assistance of my
colleagues
8. Own Knowledge of the NMoA e-
Portfolio
• Familiarise self with the E-portfolio
– Use instructions on the site (podcasts) & written
information
– Mahara manual
– Administrator rights
– Assistance from Taima Campbell & Kristina Hoeppner
– Create instruction guidelines for NetP nurses &
assessors
– Decisions about how to share E-portfolio’s with
assessors
9. NetP Nurses
• Provided x2 sessions as part of the New Graduate
programme
– X1 Introductory to E-portfolio’s & evidence required for
Competent PDRP
– X1 Revision session on E-portfolio’s
– Interesting response around technology
• X2 drop in sessions (optional)
• Encouraged the NetP nurses to discuss the e-
Portfolio with their preceptor & encourage to sign up
• Emailed out instructions for E-portfolio trial
– Including information on what evidence needed to be in
the E-portfolio & how to share with assessors
10. Preceptors
• Offered x2-3 sessions on how to provide
evidence (assessment against the
competencies) and use of e-Portfolio
• Sent out information to preceptors via the
CNM’s
– Information wasn’t successful in filtering
through to the preceptors (lesson learned)
• Preceptors had access to various
resource people
11. Charge Nurse Managers
• X2-3 sessions for the CNM group
• Let CNM’s decide how involved in the e-
Portfolio process they wanted to be
(performance appraisals)
– Created an e-Portfolio
– Viewed either the NetP nurse or preceptors e-
Portfolio
• NetP still had to do a modified performance
appraisal (not against the competencies) with
their CNM
12. Assessors/Resource Person
• X2 sessions for assessor group
• Emailed instructions for e-Portfolio trial
– Including information on what evidence
needed to be in the E-portfolio from
assessment perspective
– Assessors could see the instructions that
were given to the NetP nurses
• Assessors had access to resource people
13. Assessment of e-Portfolio’s
• Logistics around sharing e-Portfolio’s
– Which assessor is doing what e-Portfolio
– Assessor that got too busy, one that left the CDHB
– Rejigging of assessor required
• Mixed results from the assessors
– Most enjoyed assessing the e-Portfolio
– Some feedback about the attachments and the
clumsiness of e-Portfolio
• NetP nurses took photos of their annual practicing
certificate but it was difficult to read
• NetP nurses encourage to put all extra evidence in
competency 1.1 – didn’t enjoy backwards and forwards to
find evidence
14. Observations
• The NetP nurses were adaptable
– bugs in the system – copy collections
– updates after teaching sessions
– difficulty logging on
• It appeared some NetP nurses struggled
more than expected
– surprised given their access to technology in
their undergraduate education e.g moodle,
blackboard etc.
– Lack of transferable skills – social media
– Acknowledge fatigue nurses from EQ 2011
15. Observations
• Preceptors struggled immensely
– Least amount of exposure to the e-
Portfolio’s
– Digital literacy for some preceptors were
an issue
– Not as familiar with portfolios and
providing evidence
16. Hiccups
• Initially around logins & copying
collections (Competencies)
• Didn’t receive notifications of NetP’s
wanting to establish their E-portfolio
once given administration rights –
easily corrected
• Change of Screen with CDHB logo on
• A couple of competencies were
wrong – there had been a mix up
between 2 competencies
17. Learning's from Trialling e-
Portfolio’s
• Not everyone will follow instructions no matter
how many education sessions or what
information is sent out
• Assessment timing difficult over xmas period
– Assessors on leave at various times
• Need to engage the preceptors in a different way
– Not rely on the NetP nurse or CNM to
disseminate information
• thought process was that CNM needed to release
the preceptor for training
• NetP nurse was changing clinical areas
18. Evaluation – NetP Nurses
• Slightly confusing but do-able
• Easy but preceptor had difficulty
• Issues with the changing to CDHB site
• A bit painful
• Website wasn’t very user friendly
• Easy enough but the preceptor feedback section was
confusing
• Not easy
• Tricky at first, however once you had been in a few times it
became easier to negotiate
• Extremely difficult. The site had many bugs, which created a
lot of setbacks
• Horrible and caused stress
• Very user unfriendly!
19. Evaluation – Preceptors
• Not easy at all. Since the training on the site, things had
changed when I came to use it, steps to access pages no
longer worked
• Very easy
• e-portfolio is moderately easy to use. it took a while for my
log-in to be approved but otherwise no problems. the design
is a bit bland. I prefer to see the comments to be side by side
rather than one after the other but again this is a personal
preference :)
• Very HARD! Unable to log in efficiently. Took a long time to
be accepted for registration then the system would lock me
out of competencies and report unknown errors
• Fairly easy
• Great