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Organizational Behaviour for MBA and BBA students Topic 'Perception'

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Organizational Behaviour for MBA and BBA students Topic 'Perception'

  1. 1. Mahmood Qasim
  2. 2. WHAT IS PERCEPTION ? The processes of interpreting our senses to provide order and meaning to the environment. Mahmood Qasim
  3. 3. COMPONENTS OF PERCEPTION Perceiver Target Situation Mahmood Qasim
  7. 7. External Attention Factor A loud noiseStrong odor Bright light - Soft noise Weak odor Dim light LIGHT LIGHT Mahmood Qasim
  8. 8. External Attention Factor A big supervisor will receive more attention against a small one. Mahmood Qasim
  9. 9. External Attention Factor DANGER DANGER External stimuli which stand out against the background or which are not what people are expecting will receive their attention. Mahmood Qasim
  10. 10. External Attention Factor A repeated external stimulus is ,ore attention getting than a single one. Mahmood Qasim
  11. 11. External Attention Factor The End We pay more attention to moving objects in their field of vision than they will to stationary objects. The Beginning Mahmood Qasim
  12. 12. External Attention Factor. New objects or events in a familiar setting or familiar objects or events in a new setting will draw the attention of the perceiver. Mahmood Qasim
  13. 13. Internal Set Factors TURN OFF THE THE ENGINE M-A-C-T-A-I-V-H M-A-C-D-O-N-A-L-D M-A-C-B-E-T-H M-A-C-H-I-N-E-R-Y Mahmood Qasim
  14. 14. Internal Set Factors Mahmood Qasim
  15. 15. Internal Set Factors Mahmood Qasim
  16. 16. Internal Set Factors Mahmood Qasim
  17. 17. Internal Set Factors Mahmood Qasim
  18. 18. Internal Set Factors Mahmood Qasim
  19. 19. Perceptual Organization FLY TIE Mahmood Qasim
  20. 20. Perceptual Organization Closure Mahmood Qasim
  21. 21. Perceptual Organization Proximity Mahmood Qasim
  22. 22. Perceptual Organization Similarity Mahmood Qasim
  23. 23. Perceptual Organization Continuity Cna yuo raed tihs? Olny 55 plepoe out of 100 can. i cdnuolt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdanieg. The phaonmneal pweor of the hmuan mnid, aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it dseno’t mtaetr in waht oerdr the ltteres in a wrod are, the olny iproamtnt tihng is taht the frsit and lsat ltteer be in the rghit pclae. The rset can be a taotl mses and you can sitll raed it whotuit a pboerlm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe. Azanmig huh? yaeh and I awlyas tghuhot slpeling was ipmorantt! Mahmood Qasim
  24. 24. Perceptual Organization Mahmood Qasim
  25. 25. Perceptual Organization Mahmood Qasim
  26. 26. Perceptual Organization Mahmood Qasim
  27. 27. Social Perception Mahmood Qasim
  28. 28. Social Perception Mahmood Qasim
  29. 29. Social Perception Mahmood Qasim
  30. 30. Kelley’s Model of Attribution Example of Organizational Behavior (poor performance of an associate) Types of information / observation Co-workers are also performing poorly on this task. High Consensus The associate dose not do well on this task during only one time period Low Consistency The associate does well on other tasks, but not this one. High Distinctiveness Co-workers are performing very well on this task. Attribution Modes Low Consensus The associate does not do well on this task at any one time. High Consistency The associate does poorly on other task as well as this one. Low Distinctiveness Mahmood Qasim Situational Attribution External (Situational or environmental factors) Dispositional Attributions Internal (personal factors)
  31. 31. Social Perception Mahmood Qasim
  32. 32. Social Perception Mahmood Qasim
  33. 33. Impression Management Mahmood Qasim
  34. 34. Impression Management Mahmood Qasim
  35. 35. Questions for Discussion 1. Discuss how differences in the experiences of students and professors might affect their perceptions of students’ written work and class comments. 2. Discuss the occupational stereotypes that you hold of computer programmers, clerks, mini wagon drivers, waiters, bankers. How do you think these stereotypes have developed? Has an occupational stereotype ever caused you to commit a socially embarrassing error when meeting someone for the first time? 3. Suppose an employee does a particularly poor job on an assigned project. Discuss the attribution process that this person’s manager will use to form judgments about this poor performance. Be sure to discuss how the manager will use consistency, consensus, and distinctiveness cues. Mahmood Qasim
  36. 36. Questions for Discussion 4. What kind of things people might do to be able to enhance the impressions they leave on others in organizations? 5. Describe an organizational situation in which it would be important to judge whether someone’s behavior stems primarily from internal or external causes. 6. How do stereotypes influence the way we judge others in organizations? How may stereotypical judgments be overcome? 7. Differentiate Sensation and Perception. Explain how does Halo Effect impact our decision making. 8. Define perception. Explain the various factors that affect perception. Mahmood Qasim