3. Communication is the activity exchange of
thoughts, messages, or information, as by
speech, visuals, signals, writing.

4. Verbal communication
Nonverbal communication

5.  Individual
 Group
 Organisation

7. Communication between people of countries and different cultures.
How they communicate and understand.
or
Communication is expressing yourself because it exists different
ways of expression and so different kind of communication
depending on the culture you belong to.

8. Business improvements
 knowing value of other cultures
National identity
 Between the Nations

9.  Voice modulation
 Grammar differ
 Different culture
 Language
 Non-verbal communication
 Roles

10.  Body positions & movement
 View & practices concern

11.  Body positions & movement differ among culture
( sit, manner of walking also differ)
 Communication with body parts – (Hands, arms, Head)
 Hand gestures ( ‘V’ sign has different meaning in different culture)
 Thumbs-up
 Eye movement (E.g:- America, Eye contact consider important in
Indonesia, Eye contact with elders or those in higher position is considered as
disrespectful )
 Touching & Handshake(som culture do not like much touching.
There handshak may be perceived as weak. Other like touching, have greeting
ranging from embraces to kisses to nose-rubbimg.)
Smile (In some culture Smile is consider as sign of weakness, particularly
while negotiating)

13.  Time (westerners fast and direct. Asian, more relaxed)
 Space (North America, 2feet distance in talking)
 Frankness (westerners more frank and quick. Asian, not so frank and explit)
 Value work (American, change several jobs. Japanese, employment tend to be lifetime.)

14.  Language equivalency
 More Languages
 Translation difficult
 Grammar difference
 Multiple meaning

15.  Effective listening
 Gathering information
 Communicating to others
 Acceptance of difference
 Campier with local language