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How to get rich and famous with dataporn @ 15th Service Design Drinks Hamburg

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Malte Tietjen
Malte Tietjen

I did a little talk about the importance of empathic data analysis in the context of Service Design (Thinking). For more information about the Service Design Drinks group in Hamburg visit http://uxhh.de/sd/

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@SanktPony #servicedesignhh How to get rich and famous**) with dataporn 15th Service Design Drinks Hamburg
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh „The purpose of Service Design methodologies is to design according to the needs of customers or participants, so that the service is user-friendly, competitive and relevant to the customers.“
@SanktPony #servicedesignhh Using insights to create products.
@SanktPony #servicedesignhh „Not everything that can be counted counts, and not everything that counts can be counted.“
@SanktPony #servicedesignhh Service Design
A) Quantitative problem @SanktPony #servicedesignhh
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh And this is what is currently being analysed: 1%.
@SanktPony #servicedesignhh + =
@SanktPony #servicedesignhh B) Qualitative problem
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh + =
@SanktPony #servicedesignhh + = =?
@SanktPony #servicedesignhh + = =?
@SanktPony #servicedesignhh + = =+
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh A little quiz. Persons of public interest German Blonde Born in 1986 Have a middle name Testimonials Earn money with soft drinks Appeared on RTL television several times
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh A short survey
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh Now it’s your turn.
@SanktPony #servicedesignhh The Five Whys
@SanktPony #servicedesignhh Why Why Why Why Why
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh What would a service look like that drives us to decaf?
@SanktPony #servicedesignhh
@SanktPony #servicedesignhh Twitter @SanktPony & @HAPPYGOFIKA XING/LinkedIn Malte Tietjen Mail hej@happygofika.com

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