Intro with my background in building social media for brands
Tweeting on the wrong account no tweets/updates in a long time inconsistent timing duplicates back to back no shortened links no breaking news updates local stuff posted to national (and vice versa) nobody's home on the other end
If the brand were a person, who would they be? What are their interests? How would they talk? What would their priorities be?
Establish your strategy
Exclusive news and scoops: If information is exclusive to your site, you may want to save the information for a quick blog post so a link can be tweeted with the breaking news.
Brand pages, not profiles About Us: Address, contact info, links to other social accounts Facebook analytics Apps and features: Questions, featured moderators, other liked Pages
Think about which kind of stories you’d share with friends on Facebook.
thumbnail images brought 65% increase in likes and 50% increase in comments on those posts. Customize head and text to explain, not duplicate Think about when people actually use Facebook, and post when they’re on. (Don’t forget weekends!) If you do want to share updates between Twitter and Facebook, do not set it up to function automatically from one to the other.
Have everyone go a quick worksheet of the questions listed above. I'll walk around and help them individually and take questions from the group as they go over them.