2. General Meaning:
The medium through which people
and animals communicate using
gestures, expressions and posture.
3. Why Is Body Language Important?
• It plays a big role in
intuition as it gives us
messages about the
other person, that we
can interpret at an
intuitive level.
7%
38%
55%
Words
Tone
Body Language
5. Main Components :
• Facial Expression
• Gesture
• Posture
• Stance
• Space Relationship
6. Facial Expressions:
• There are some universal facial
expressions:
1. A smile
2. A frown
3. A scowl
• Eye contact is direct and powerful.
• The use of eye contact varies
significantly from culture to
culture.
7. Gestures:
• Fidgeting shows boredom and
restlessness.
• Pressing fingers together to form a
steeple shows interests, assertiveness
and determination.
• Touching the nose or rubbing eyes
indicates discomfort.
• A hand to the back of the neck may
indicate withdrawal from a conversation.
8. Open Stance:
• Interested people always have
an erect posture, pay attention
and lean forward
• A firm handshake will give the
impression of assertiveness or
honesty
• People showing open hands,
both feet planted on the ground
are accepting
• A head tilted to the side
indicates interest
9. Closed Stance:
• Leaning backwards demonstrates aloofness
or rejection.
• Folding arms across ones chest or body is
protective and gives the impression of a
closed, guarded and defensive character.
• People with arms folded, legs crossed and
bodies turned away are signaling that they
are rejecting messages.
• A head down is negative and judgmental.