The document discusses the diagnostic phase of an organizational development (OD) process. The diagnostic phase involves the top management of a client organization recognizing problems, engaging a change agent or consultant, and conducting a collaborative diagnosis through collecting and analyzing data on the current state of the organization's structures, systems, and processes to identify strengths and weaknesses. The diagnosis aims to provide awareness of the need for change and is an ongoing, participative process that may utilize tools like surveys and interviews.
2. Prepared By
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Manu Melwin Joy
Assistant Professor
Ilahia School of Management Studies
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
3. The Diagnostic Phase
• The Diagnostic Phase Involves
• Client's top management to
recognize the problems and
have awareness of the need
for change in the organisation.
• The engagement of change
agent or consultant by client
organisation.
• Diagnosis in OD is a
collaborative process which
involves the client system and
consultant's joint collection
and analysis of data.
4. The Diagnostic Phase
• Emphasis is on continuous and
participative diagnosis.
• OD consultant may make use of
tools such as questionnaire
(survey) and interview schedules
(consultation meetings).
• In brief, OD diagnosis attempts to
analyze the current stale of the
organisation in terms of various
structures, systems and process in
order to identify actual and
potential strengths and
weaknesses.
