SlideShare una empresa de Scribd logo
1 de 7
Approaches to Strategic HRM - High-performance management
Strategic Human Resource Management
Prepared By
Kindly restrict the use of slides for personal purpose.
Please seek permission to reproduce the same in public forms and presentations.
Manu Melwin Joy
Assistant Professor
Ilahia School of Management Studies
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
High-performance management
• High-performance
management aims to make
an impact on the
performance of the firm
through its people in such
areas as productivity,
quality, levels of customer
service, growth, profits
and, ultimately, the
delivery of increased
shareholder value.
High-performance management
• High-performance
management practices
include rigorous recruitment
and selection procedures,
extensive and relevant
training and management
development activities,
incentive pay systems and
performance management
processes.
High-performance management
• A well-known definition of a high-
performance work system was
produced by the US Department
of Labor (1993). The
characteristics listed were:
– Careful and extensive systems
for recruitment, selection and
training;
– Formal systems for sharing
information with the
individuals who work in the
organization;
– Clear job design;
High-performance management
• High-level participation
processes;
• Monitoring of attitudes;
• Performance appraisals;
• Properly functioning grievance
procedures;
• Promotion and compensation
schemes that provide for the
recognition and financial
rewarding of the high-
performing members of the
workforce.
Approaches to strategic hrm -  high-performance management - strategic human resource management - Manu Melwin joy

Más contenido relacionado

La actualidad más candente

Structural intervention
Structural interventionStructural intervention
Structural intervention
Sunit Kapoor
 
Performance management notes
Performance management notesPerformance management notes
Performance management notes
dhanyajosephine
 
The HR scorecard
The HR scorecardThe HR scorecard
The HR scorecard
Jon Ingham
 

La actualidad más candente (20)

Typology of strategy - strategic human resource management - Manu Melwin Joy
Typology of strategy  -  strategic human resource management - Manu Melwin JoyTypology of strategy  -  strategic human resource management - Manu Melwin Joy
Typology of strategy - strategic human resource management - Manu Melwin Joy
 
Types of hr strategies - strategic human resource management - Manu melwin joy
Types of hr strategies -  strategic human resource management - Manu melwin joyTypes of hr strategies -  strategic human resource management - Manu melwin joy
Types of hr strategies - strategic human resource management - Manu melwin joy
 
Recent Trends in hr
Recent Trends in hrRecent Trends in hr
Recent Trends in hr
 
Strategic Human Resource Management
Strategic Human Resource ManagementStrategic Human Resource Management
Strategic Human Resource Management
 
Shrm notes
Shrm notesShrm notes
Shrm notes
 
Strategic planning process and human resource management
Strategic planning process and human resource managementStrategic planning process and human resource management
Strategic planning process and human resource management
 
Structural intervention
Structural interventionStructural intervention
Structural intervention
 
HRD System Design, Assessing HRD Needs, Designing and Implementing HRD Progra...
HRD System Design, Assessing HRD Needs, Designing and Implementing HRD Progra...HRD System Design, Assessing HRD Needs, Designing and Implementing HRD Progra...
HRD System Design, Assessing HRD Needs, Designing and Implementing HRD Progra...
 
Hrp
HrpHrp
Hrp
 
Types of hr strategies - specific hr strategies - strategic human resource ...
Types of hr strategies -   specific hr strategies - strategic human resource ...Types of hr strategies -   specific hr strategies - strategic human resource ...
Types of hr strategies - specific hr strategies - strategic human resource ...
 
Role of leaders in talent management
Role of leaders in talent managementRole of leaders in talent management
Role of leaders in talent management
 
Performance management notes
Performance management notesPerformance management notes
Performance management notes
 
22401958 michael-armstrong-3rd-edition-chapter-03
22401958 michael-armstrong-3rd-edition-chapter-0322401958 michael-armstrong-3rd-edition-chapter-03
22401958 michael-armstrong-3rd-edition-chapter-03
 
Dunlop’s system theory (1958) – theories of industrial relations - industria...
Dunlop’s system theory (1958) – theories of industrial relations -  industria...Dunlop’s system theory (1958) – theories of industrial relations -  industria...
Dunlop’s system theory (1958) – theories of industrial relations - industria...
 
The HR scorecard
The HR scorecardThe HR scorecard
The HR scorecard
 
Compensation Strategy
Compensation StrategyCompensation Strategy
Compensation Strategy
 
Human Resource Management Full Notes
Human Resource Management Full NotesHuman Resource Management Full Notes
Human Resource Management Full Notes
 
1 Introduction to HRM
1   Introduction to HRM1   Introduction to HRM
1 Introduction to HRM
 
Functions, evolution and process of HRD
Functions, evolution and process of HRDFunctions, evolution and process of HRD
Functions, evolution and process of HRD
 
Performance Management
Performance ManagementPerformance Management
Performance Management
 

Destacado

Performance management process hr
Performance management  process hrPerformance management  process hr
Performance management process hr
alichosen
 
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Stuart Gow
 
Linking corporate strategy with hr strategy
Linking corporate strategy with hr strategyLinking corporate strategy with hr strategy
Linking corporate strategy with hr strategy
Smit Dave
 
Chapter 8 - Performance Management
Chapter 8 - Performance ManagementChapter 8 - Performance Management
Chapter 8 - Performance Management
Kim Michelle Tan
 
Quality Management In Construction
Quality Management In ConstructionQuality Management In Construction
Quality Management In Construction
Isidro Sid Calayag
 

Destacado (18)

Differening approaches to strategic human resource management
Differening approaches to strategic human resource managementDifferening approaches to strategic human resource management
Differening approaches to strategic human resource management
 
Performance management process hr
Performance management  process hrPerformance management  process hr
Performance management process hr
 
Performance Management
Performance ManagementPerformance Management
Performance Management
 
Aims of strategic hrm - strategic human resource management - Manu Melwin joy
Aims of strategic hrm  - strategic human resource management - Manu Melwin joyAims of strategic hrm  - strategic human resource management - Manu Melwin joy
Aims of strategic hrm - strategic human resource management - Manu Melwin joy
 
Approaches to HRM
Approaches to HRM Approaches to HRM
Approaches to HRM
 
Approaches to strategic hrm strategic fit - strategic human resource manage...
Approaches to strategic hrm   strategic fit - strategic human resource manage...Approaches to strategic hrm   strategic fit - strategic human resource manage...
Approaches to strategic hrm strategic fit - strategic human resource manage...
 
Approaches to strategic hrm - the resource-based approach - strategic human ...
Approaches to strategic hrm  - the resource-based approach - strategic human ...Approaches to strategic hrm  - the resource-based approach - strategic human ...
Approaches to strategic hrm - the resource-based approach - strategic human ...
 
Performance Management Process {Lecture Notes}
Performance Management Process {Lecture Notes}Performance Management Process {Lecture Notes}
Performance Management Process {Lecture Notes}
 
Approaches to strategic hrm - strategic human resource management - Manu Me...
Approaches to strategic hrm -  strategic human resource management -  Manu Me...Approaches to strategic hrm -  strategic human resource management -  Manu Me...
Approaches to strategic hrm - strategic human resource management - Manu Me...
 
Quality Circles
Quality CirclesQuality Circles
Quality Circles
 
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
 
Linking corporate strategy with hr strategy
Linking corporate strategy with hr strategyLinking corporate strategy with hr strategy
Linking corporate strategy with hr strategy
 
Performance management ppt
Performance management pptPerformance management ppt
Performance management ppt
 
Quality circle
Quality circle Quality circle
Quality circle
 
Tqm power point
Tqm power pointTqm power point
Tqm power point
 
Chapter 8 - Performance Management
Chapter 8 - Performance ManagementChapter 8 - Performance Management
Chapter 8 - Performance Management
 
Quality Management In Construction
Quality Management In ConstructionQuality Management In Construction
Quality Management In Construction
 
Performance Management
Performance ManagementPerformance Management
Performance Management
 

Similar a Approaches to strategic hrm - high-performance management - strategic human resource management - Manu Melwin joy

Similar a Approaches to strategic hrm - high-performance management - strategic human resource management - Manu Melwin joy (20)

Aims of HRM - human resource management - Manu Melwin Joy
Aims of HRM -  human resource management  - Manu Melwin JoyAims of HRM -  human resource management  - Manu Melwin Joy
Aims of HRM - human resource management - Manu Melwin Joy
 
Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...
Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...
Talent and Performance Management in HRIS by Mr.M.Manikandan, ANJA College, S...
 
shrm.pptx
shrm.pptxshrm.pptx
shrm.pptx
 
Objectives of compensation management - compensation management - Manu Melw...
Objectives of compensation management  -  compensation management - Manu Melw...Objectives of compensation management  -  compensation management - Manu Melw...
Objectives of compensation management - compensation management - Manu Melw...
 
HR management od interventions - Organizational Change and Development - Man...
HR management od interventions -  Organizational Change and Development - Man...HR management od interventions -  Organizational Change and Development - Man...
HR management od interventions - Organizational Change and Development - Man...
 
Hrm btz
Hrm btzHrm btz
Hrm btz
 
DHRM-MCMI (1)
DHRM-MCMI (1)DHRM-MCMI (1)
DHRM-MCMI (1)
 
Resume Baughman
Resume BaughmanResume Baughman
Resume Baughman
 
Current trends in HRM -by Arunraj V
Current trends in HRM -by Arunraj VCurrent trends in HRM -by Arunraj V
Current trends in HRM -by Arunraj V
 
Importance of compensation management - compensation management - Manu Melwi...
Importance of compensation management  - compensation management - Manu Melwi...Importance of compensation management  - compensation management - Manu Melwi...
Importance of compensation management - compensation management - Manu Melwi...
 
Functions of human resources
Functions of human resourcesFunctions of human resources
Functions of human resources
 
2. strategic hrm concept
2. strategic hrm concept2. strategic hrm concept
2. strategic hrm concept
 
INTRODUCTION TO SHRM
INTRODUCTION TO SHRMINTRODUCTION TO SHRM
INTRODUCTION TO SHRM
 
Thulasi Ravimon-CV-New
Thulasi Ravimon-CV-NewThulasi Ravimon-CV-New
Thulasi Ravimon-CV-New
 
Human Resource Management
Human Resource ManagementHuman Resource Management
Human Resource Management
 
Talent Management
Talent Management Talent Management
Talent Management
 
strategic human resource management.pdf
strategic human resource management.pdfstrategic human resource management.pdf
strategic human resource management.pdf
 
UNIT 1- INTRODUCTION TO HUMAN RESOURCE MANAGEMENT.ppt
UNIT 1- INTRODUCTION TO HUMAN RESOURCE MANAGEMENT.pptUNIT 1- INTRODUCTION TO HUMAN RESOURCE MANAGEMENT.ppt
UNIT 1- INTRODUCTION TO HUMAN RESOURCE MANAGEMENT.ppt
 
VIBGYR
VIBGYRVIBGYR
VIBGYR
 
Chapter 8 : Introduction to the Different Functional Areas of Management
Chapter 8 : Introduction to the Different Functional Areas of Management Chapter 8 : Introduction to the Different Functional Areas of Management
Chapter 8 : Introduction to the Different Functional Areas of Management
 

Más de manumelwin

Más de manumelwin (20)

Volkswagen Hidden Advert - Gamification in Recruitment - Dr. Manu Melwin Joy
Volkswagen Hidden Advert - Gamification in Recruitment - Dr. Manu Melwin JoyVolkswagen Hidden Advert - Gamification in Recruitment - Dr. Manu Melwin Joy
Volkswagen Hidden Advert - Gamification in Recruitment - Dr. Manu Melwin Joy
 
Swedish Armed Force - Who Cares? - Gamification in Recruitment - Dr. Manu Mel...
Swedish Armed Force - Who Cares? - Gamification in Recruitment - Dr. Manu Mel...Swedish Armed Force - Who Cares? - Gamification in Recruitment - Dr. Manu Mel...
Swedish Armed Force - Who Cares? - Gamification in Recruitment - Dr. Manu Mel...
 
IKEA - Assemble your career - Gamification in Recruitment - Dr. Manu Melwin Joy
IKEA - Assemble your career - Gamification in Recruitment - Dr. Manu Melwin JoyIKEA - Assemble your career - Gamification in Recruitment - Dr. Manu Melwin Joy
IKEA - Assemble your career - Gamification in Recruitment - Dr. Manu Melwin Joy
 
Bletchley Park’s crossword - Gamification in Recruitment - Dr. Manu Melwin Joy
Bletchley Park’s crossword - Gamification in Recruitment - Dr. Manu Melwin JoyBletchley Park’s crossword - Gamification in Recruitment - Dr. Manu Melwin Joy
Bletchley Park’s crossword - Gamification in Recruitment - Dr. Manu Melwin Joy
 
Yates’ algorithm for 2n factorial experiment - Dr. Manu Melwin Joy - School o...
Yates’ algorithm for 2n factorial experiment - Dr. Manu Melwin Joy - School o...Yates’ algorithm for 2n factorial experiment - Dr. Manu Melwin Joy - School o...
Yates’ algorithm for 2n factorial experiment - Dr. Manu Melwin Joy - School o...
 
Factorial design - Dr. Manu Melwin Joy - School of Management Studies, Cochin...
Factorial design - Dr. Manu Melwin Joy - School of Management Studies, Cochin...Factorial design - Dr. Manu Melwin Joy - School of Management Studies, Cochin...
Factorial design - Dr. Manu Melwin Joy - School of Management Studies, Cochin...
 
Ducan’s multiple range test - - Dr. Manu Melwin Joy - School of Management St...
Ducan’s multiple range test - - Dr. Manu Melwin Joy - School of Management St...Ducan’s multiple range test - - Dr. Manu Melwin Joy - School of Management St...
Ducan’s multiple range test - - Dr. Manu Melwin Joy - School of Management St...
 
Latin square design- Dr. Manu Melwin Joy - School of Management Studies, Coch...
Latin square design- Dr. Manu Melwin Joy - School of Management Studies, Coch...Latin square design- Dr. Manu Melwin Joy - School of Management Studies, Coch...
Latin square design- Dr. Manu Melwin Joy - School of Management Studies, Coch...
 
Randomized complete block design - Dr. Manu Melwin Joy - School of Management...
Randomized complete block design - Dr. Manu Melwin Joy - School of Management...Randomized complete block design - Dr. Manu Melwin Joy - School of Management...
Randomized complete block design - Dr. Manu Melwin Joy - School of Management...
 
ANOVA - Dr. Manu Melwin Joy - School of Management Studies, Cochin University...
ANOVA - Dr. Manu Melwin Joy - School of Management Studies, Cochin University...ANOVA - Dr. Manu Melwin Joy - School of Management Studies, Cochin University...
ANOVA - Dr. Manu Melwin Joy - School of Management Studies, Cochin University...
 
Design of experiments - Dr. Manu Melwin Joy - School of Management Studies, C...
Design of experiments - Dr. Manu Melwin Joy - School of Management Studies, C...Design of experiments - Dr. Manu Melwin Joy - School of Management Studies, C...
Design of experiments - Dr. Manu Melwin Joy - School of Management Studies, C...
 
How information system is transforming business - - Dr. Manu Melwin Joy - Sch...
How information system is transforming business - - Dr. Manu Melwin Joy - Sch...How information system is transforming business - - Dr. Manu Melwin Joy - Sch...
How information system is transforming business - - Dr. Manu Melwin Joy - Sch...
 
Internet revolution - Dr. Manu Melwin Joy - School of Management Studies, Coc...
Internet revolution - Dr. Manu Melwin Joy - School of Management Studies, Coc...Internet revolution - Dr. Manu Melwin Joy - School of Management Studies, Coc...
Internet revolution - Dr. Manu Melwin Joy - School of Management Studies, Coc...
 
Smart phone revolution - Dr. Manu Melwin Joy - School of Management Studies, ...
Smart phone revolution - Dr. Manu Melwin Joy - School of Management Studies, ...Smart phone revolution - Dr. Manu Melwin Joy - School of Management Studies, ...
Smart phone revolution - Dr. Manu Melwin Joy - School of Management Studies, ...
 
Definition of information system - Dr. Manu Melwin Joy - School of Management...
Definition of information system - Dr. Manu Melwin Joy - School of Management...Definition of information system - Dr. Manu Melwin Joy - School of Management...
Definition of information system - Dr. Manu Melwin Joy - School of Management...
 
PESTEL Analysis - Manu Melwin Joy - School of Management Studies, Cochin Univ...
PESTEL Analysis - Manu Melwin Joy - School of Management Studies, Cochin Univ...PESTEL Analysis - Manu Melwin Joy - School of Management Studies, Cochin Univ...
PESTEL Analysis - Manu Melwin Joy - School of Management Studies, Cochin Univ...
 
Oxytocin and Trust - Neuro Human Resource Management (NHRM) - Manu Melwin Joy
 Oxytocin and Trust - Neuro Human Resource Management (NHRM) - Manu Melwin Joy Oxytocin and Trust - Neuro Human Resource Management (NHRM) - Manu Melwin Joy
Oxytocin and Trust - Neuro Human Resource Management (NHRM) - Manu Melwin Joy
 
B2B marketing - Manu Melwin Joy
B2B marketing - Manu Melwin JoyB2B marketing - Manu Melwin Joy
B2B marketing - Manu Melwin Joy
 
Industrial marketing - Manu Melwin Joy
Industrial marketing - Manu Melwin JoyIndustrial marketing - Manu Melwin Joy
Industrial marketing - Manu Melwin Joy
 
Green marketing - Manu Melwin Joy
Green marketing - Manu Melwin JoyGreen marketing - Manu Melwin Joy
Green marketing - Manu Melwin Joy
 

Último

Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
ciinovamais
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
kauryashika82
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
QucHHunhnh
 

Último (20)

Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 
Spatium Project Simulation student brief
Spatium Project Simulation student briefSpatium Project Simulation student brief
Spatium Project Simulation student brief
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdfUGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Magic bus Group work1and 2 (Team 3).pptx
Magic bus Group work1and 2 (Team 3).pptxMagic bus Group work1and 2 (Team 3).pptx
Magic bus Group work1and 2 (Team 3).pptx
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docx
 

Approaches to strategic hrm - high-performance management - strategic human resource management - Manu Melwin joy

  • 1. Approaches to Strategic HRM - High-performance management Strategic Human Resource Management
  • 2. Prepared By Kindly restrict the use of slides for personal purpose. Please seek permission to reproduce the same in public forms and presentations. Manu Melwin Joy Assistant Professor Ilahia School of Management Studies Kerala, India. Phone – 9744551114 Mail – manu_melwinjoy@yahoo.com
  • 3. High-performance management • High-performance management aims to make an impact on the performance of the firm through its people in such areas as productivity, quality, levels of customer service, growth, profits and, ultimately, the delivery of increased shareholder value.
  • 4. High-performance management • High-performance management practices include rigorous recruitment and selection procedures, extensive and relevant training and management development activities, incentive pay systems and performance management processes.
  • 5. High-performance management • A well-known definition of a high- performance work system was produced by the US Department of Labor (1993). The characteristics listed were: – Careful and extensive systems for recruitment, selection and training; – Formal systems for sharing information with the individuals who work in the organization; – Clear job design;
  • 6. High-performance management • High-level participation processes; • Monitoring of attitudes; • Performance appraisals; • Properly functioning grievance procedures; • Promotion and compensation schemes that provide for the recognition and financial rewarding of the high- performing members of the workforce.