A positive stroke is one which the receiver experiences as pleasant.
In the example, you and your neighbor exchanged positive strokes, both verbal and non – verbal.
2. Prepared By
Manu Melwin Joy
Assistant Professor
Ilahia School of Management Studies
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
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3. Positive strokes
• You are walking along the
street. You catch sight of a
neighbor of yours coming
in the other direction.
• As you and the neighbor
pass, you smile and say:
“Nice day!”.
• Your neighbor smiles back
and replies: “ Yes, it is”.
4. Positive strokes
• A positive stroke is one
which the receiver
experiences as pleasant.
• In the example, you and
your neighbor
exchanged positive
strokes, both verbal and
non – verbal.