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Expoelearning 2010 Virtual Campus International Quality In E Learning Lambropoulos Romero

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Margarida ROMERO
Margarida ROMERO

Lambropoulos, N. & Romero, M. (2010) Quality in collaborative learning. EuroCAT ergonomic analysis. Sesión Virtual Campus International 2010. IX Congreso Internacional de e-learning ExpoElearning 2010. 24 y 25 de febrero. Madrid.

EducaciónTecnología
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Quality Assurance in Computer Supported Collaborative Learning Environments Euro-CAT Ergonomic Evaluation Dr. Niki Lambropoulos * Dr. Margarida Romero
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Quality Assurance in Computer Supported Collaborative Learning Environments Agenda
What is quality?
[object Object],[object Object],[object Object],[object Object],[object Object]
1. Utility, usability, acceptability Case study : Toll staff training (learning situation + ergonomic criteria)
Tooll staff training needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where and when can a toll worker could follow an elearning course? During the work hours? During the coffee break? At home?
As if the learning situation were not enough complex.... we will consider the usability criteria Is the course useful ? Is the course easy to use ? … mmmh, if the course is not useful, compatible to my workplace and out of the work life, reliable… and my colleagues don’t like the course, will I accept the course ?
[object Object],[object Object],[object Object],[object Object]
As if the learning situation were not enough complex.... we will consider the usability criteria ,[object Object],[object Object],Is the course useful ?
As if the learning situation were not enough complex.... we will consider the usability criteria Is the course easy to use ? ,[object Object],[object Object]
As if the learning situation were not enough complex.... we will consider the usability criteria ,[object Object],[object Object],… mmmh, if the course is not useful, compatible to my workplace and out of the work life, reliable… and my colleagues don’t like the course, will I accept the course ?
As if the learning situation were not enough complex.... we will consider the usability criteria ,[object Object],[object Object],Joel says the course is nuts; for me, is quite boring, and you? No, Joel is nuts, the course is just not enough challenging and interactive [Joel] The course don’t work in my computer… I needed to use my son computer to follow the course…
Nielsen’s Taxonomy of System Acceptability
Toll staff training – Case study Conclusions ,[object Object],[object Object]
2. CSCL ergonomic evaluation Case study: Euro-CAT Ergonomic Evaluation
HCI-Ed in 7 Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1CH 2DR 3E 4D 5E 6D 7RTR
Research Problem ,[object Object],[object Object],1CH 2DR 3E 4D 5E 6D 7RTR
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Step1a: Context & Learning Values 1C H 2DR 3E 4D 5E 6D 7RTR
Collaboration Awareness ,[object Object],[object Object],[object Object],Being Human 1C H 2DR 3E 4D 5E 6D 7RTR
[object Object],[object Object],[object Object],[object Object],How? 1C H 2DR 3E 4D 5E 6D 7RTR
[object Object],Step1b: Hypothesis 1C H 2DR 3E 4D 5E 6D 7RTR
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Step2: (Iterative) Design - Requirements 1CH 2DR 3E 4D 5E 6D 7RTR
Step2: (Iterative) Design - Requirements The design can be defined as an individual and collective activity, finalized by a project to develop a physical and symbolic artefact. The artefact is rarely well defined in this step. 1CH 2DR 3E 4D 5E 6D 7RTR
Key Concepts for Design Users Now 1CH 2DR 3E 4D 5E 6D 7RTR Group Progress Scheduling Trail tracking Awareness Cues
Euro-CAT Screenshot 1CH 2DR 3E 4D 5E 6D 7RTR
Step3: User/Expert Evaluation @ this workshop ,[object Object],[object Object],[object Object],[object Object],1CH 2DR 3E 4D 5E 6D 7RTR
Results 1a/3: Questionnaire
Results 1b/3 Questionnaire EuroCAT Ergonomics Mean Std. Deviation Walk up Usability 4.4000 .54772 Ease of Use 4.0000 .70711 Functionality Integration 3.6000 .54772 Learnability 4.2000 .44721 Interface Attractiveness 2.4000 1.14018 Originality 3.6000 1.51658 Collaboration 3.0000 .70711 Navigation 4.8000 .44721 Task Regulation 3.8000 1.48324 Message Legibility 4.0000 1.22474 Observe Availabilities 4.2000 .83666 Facilitate Group Work 3.2000 .83666 Overall Satisfaction 3.8000 .83666 Overall Enjoyability 3.6000 1.14018 Overall Usability 3.0000 .70711 Overall Score 3.706/5.00
Results 3a/3
Results 3b/3
Results 3c/3
Solutions
[object Object],[object Object],[object Object],[object Object],[object Object],Conclusions & Insights
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5 criterios de calidad en E-learning Ergonomics
Thank you! Questions? Dr. Niki Lambropoulos [email_address] Dr. Margarida Romero [email_address]

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Expoelearning 2010 Virtual Campus International Quality In E Learning Lambropoulos Romero

  • 1. Quality Assurance in Computer Supported Collaborative Learning Environments Euro-CAT Ergonomic Evaluation Dr. Niki Lambropoulos * Dr. Margarida Romero
  • 2.
  • 4.
  • 5. 1. Utility, usability, acceptability Case study : Toll staff training (learning situation + ergonomic criteria)
  • 6.
  • 7. Where and when can a toll worker could follow an elearning course? During the work hours? During the coffee break? At home?
  • 8. As if the learning situation were not enough complex.... we will consider the usability criteria Is the course useful ? Is the course easy to use ? … mmmh, if the course is not useful, compatible to my workplace and out of the work life, reliable… and my colleagues don’t like the course, will I accept the course ?
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Nielsen’s Taxonomy of System Acceptability
  • 15.
  • 16. 2. CSCL ergonomic evaluation Case study: Euro-CAT Ergonomic Evaluation
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. Step2: (Iterative) Design - Requirements The design can be defined as an individual and collective activity, finalized by a project to develop a physical and symbolic artefact. The artefact is rarely well defined in this step. 1CH 2DR 3E 4D 5E 6D 7RTR
  • 25. Key Concepts for Design Users Now 1CH 2DR 3E 4D 5E 6D 7RTR Group Progress Scheduling Trail tracking Awareness Cues
  • 26. Euro-CAT Screenshot 1CH 2DR 3E 4D 5E 6D 7RTR
  • 27.
  • 29. Results 1b/3 Questionnaire EuroCAT Ergonomics Mean Std. Deviation Walk up Usability 4.4000 .54772 Ease of Use 4.0000 .70711 Functionality Integration 3.6000 .54772 Learnability 4.2000 .44721 Interface Attractiveness 2.4000 1.14018 Originality 3.6000 1.51658 Collaboration 3.0000 .70711 Navigation 4.8000 .44721 Task Regulation 3.8000 1.48324 Message Legibility 4.0000 1.22474 Observe Availabilities 4.2000 .83666 Facilitate Group Work 3.2000 .83666 Overall Satisfaction 3.8000 .83666 Overall Enjoyability 3.6000 1.14018 Overall Usability 3.0000 .70711 Overall Score 3.706/5.00
  • 34.
  • 35.
  • 36. Thank you! Questions? Dr. Niki Lambropoulos [email_address] Dr. Margarida Romero [email_address]

Notas del editor

  1. The first HCI-Ed stage is the understanding of the context, key concepts and tasks prior to their translation into design. The understanding of the context is attained by identifying issues within it and the key factors that are at play with the associated learning values.  
  2. The second HCI-Ed stage is iterative design based on reflections upon processes and outputs from the previous stage. The design can be defined as an individual and collective activity, finalized by a project to develop a physical and symbolic artefact. The problem is rarely well defined.