2. CONTENT
Introduction
6 Findings :
Let People be Themselves
Unleash The Flow of Information
Magnify People’s Strengths
Stand for Shareholder Value
Show How the Daily Work Makes Sense
Have Rules People Can Believe In
Conclusion
3. INTRODUCTION
People needed to work for an authentic organization.
Mission : Discovering the best workplace on Earth.
Allowing people to do their best work –
“Organization Of Your Dreams”
Individual differences are nurtured
Information is not suppressed or spun
Company adds value to employees
Organization stands for something meaningful
Work itself is intrinsically rewarding
There are no stupid rules.
Found six common imperatives Employee
retention
Customer
satisfaction
54%
89%
46%
11%
engaged
4. LET PEOPLE BE
THEMSELVES
Accommodating differences.
Physical : Gender, Race, Age, Ethnicity.
Mental : Differences in perspectives, habits of mind, core
assumptions.
The ideal organization is aware of dominant currents:
Its culture
Work habits
Dress code
Traditions
Governing assumptions
Two types : Executives vs. Creative Innovators
Careful selection is the secret.
“The ideal organization makes explicit
efforts to transcend the dominant
5. Forging clear incentive systems and career paths.
The range of acceptable behavior:
Competence models,
Appraisal systems,
Management by objectives,
Tightly defined recruitment policies
Should have organizational orderliness.
Nurture the small sparks of creativity
Mechanic solidarity vs Organic solidarity.
“Development and
progression is your own
business, with our
support.” - Senior HR
official
“Great retail businesses
depend on characters who do
things a bit differently,” –
Executive
6. UNLEASH THE FLOW
OF INFORMATION
Transparency.
Radical honesty
Entirely candid.
Complete.
Clear.
Timely communication.
Parceling out information on a need-to-know basis
Reluctant to worry staff with certain information.
Identify a problem before having a solution.
A positive spin on even the most negative situations.
Organizational facilitation - the flow of honest information
7. Radical honesty is not easy to implement.
Time-consuming to maintain.
Can be somewhat ego-bruising.
Trade secrets will always require confidentiality.
Particularly in highly regulated industries.
8. MAGNIFY PEOPLE’S
STRENGTHS
Cost benefit: Develop the skills of the existing staff .
Companies grumble about losing their investment
Increasing worker’s effectiveness not fulfilled.
Adding value to valuable people.
Productivity Improvement- bi-directional value
transaction.
Training should not be limited to just top management.
Employee development.
Bringing out the best in everyone- risky job.
9. New Lebanon, Ohio,
where we spotted a
McDonald’s Training
Center.
Achievemen
ts
of LOCOG -
London
Organizing
Committee
of the
Olympic
Games
10. STAND FOR
SHAREHOLDER
VALUE
People want to be a part of something bigger than
themselves
Shared meaning- more than fulfilling your mission
statement
Forging and maintaining powerful connections between
values
Feeling of gratitude – Novo Pens for injecting insulin
“I want to work in an organization where I can really
feel where the company comes from and what it
stands for so that I can live the brand.”
11. SHOW HOW THE DAILY
WORK MAKES SENSE
Seek to derive meaning from their daily activities.
Not through job enrichment add-on.
3 inner questions –
Do those duties make sense?
Why are they what they are?
Are they as engaging as they can be?
Employees become more entrepreneurial and
collaborative.
It takes some getting used to.
Evenhanded, interdependent environment is extremely
hard
Work is meaningful, it typically becomes a cause.
12. 56 games world wide –
The Sims with EA
Rabobank Nederland,
the banking arm of the
largest financial services
provider in the
Netherlands, Rabobank
Group
13. RULES THAT PEOPLE
CAN BELIEVE IN
Organizations should be free from unrealistic rules.
Simple rules to safeguard the confidentiality of the
company.
Respect for authority : crucial.
Authority is crucial for building and maintaining
structure.
Trading the comfort of being surrounded by kindred
spirits
Authentic organizations are clear about what they do
well.
Suspicious of fads and fashions that sweep the
14. CONCLUSION
Create a welcoming environment
Letting employees discover creative ways.
Gain a greater sense of responsibility
Flow of information
Give adequate trainings
Make them socially understand their contribution
Have rules that people follow on their own