5. Government 2.0 Government-to-Citizen (G2C); Citizen-to-Government (C2G); Government to- Business (G2B); Business-to-Government (B2G); Government-to-Government (G2G); Government-to-Nonprofit (G2N); Nonprofit to-Government (N2G); Government-to-Employee (G2E) web 2.0
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13. Causal Structure of theories Mixed Process theory Organizational or technological imperative Social capital Macro Variance theory Emergent perspective Diffusion of innovation Macro Process theory Organizational imperative Organizational culture theory Level of analysis Logical structure Causal agency