21. What our clients say about us: "I have used Leading Change on several occasions now to great effect. One of the key difficulties when managing large change programmes is ensuring that there is a shared goal and outcome. Their methods ensured that not only have all my change programmes been effective but also easier to manage. I have no hesitation in recommending Mark and his team.“ GM Britannia Pharmaceuticals “They brought immense clarity to a very complex and politically charged program, enabled us to prioritise what matters and instil laser sharp focus on delivery” Pharmaceutical Sciences Team Leader, Pfizer “True ROI may be in the order of 50:1 or so. In any event this must be one of the most cost effective interventions on our business.” Associate Director, Pfizer “Leading Change had significant impact on the performance of the teams they have been brought in to work with. I will use their services again in the future" Head of Development Operations, Pfizer “We have used Leading Change multiple times now at TMG and they always deliver great results. They take time to really get under the skin of the business and its people and have been influential in driving focus and change through leadership training and structured vision/objective setting programmes.” Group Director, TMG “I have worked with Leading Change over the past 8 months to develop a Senior Leader Development programme for our key managers. The work they have delivered has always been of excellent quality and I have also found that he proactively identifies areas where he can add real value and support to me. I would highly recommend them.” Group Resourcing & Development Manager, TMG “They take time to understand the needs of the customer and design a focused program that will deliver clear and measureable results.” Drug Development Team Leader, Pfizer “Probably one of the best management programmes I have attended. The selection of tasks, mediums and facilities used was excellent.” Senior Manager, TMG “Great job in helping us put on a cracking meeting this week. I enjoyed it greatly and learned a lot, and also enjoyed working with you.” Commercial Therapeutic Area Lead, Pfizer