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#SocialPro #24A @armondhammer
It’s more than viral
Measuring Social Success
Steve Hammer
President, RankHammer
#SocialPro #24A @armondhammer
Is This ROI?
#SocialPro #24A @armondhammer
How many new
tattoos?
#SocialPro #24A @armondhammer
Might not be
perfect
#SocialPro #24A @armondhammer
FAMILY
What it’s all about
FOOD AND WINE
Eating as an art form?
HOCKEY
Go Stars
RANKHAMMER
Dallas Based Internet
Marketing Agency
#SocialPro #24A @armondhammer
Four Tips for survival
#SocialPro #24A @armondhammer
1: Start with a Goal
#SocialPro #24A @armondhammer
Not a great goal
#SocialPro #24A @armondhammer
Doesn’t Correlate
10,000,000 Fans
2500 cars
2,000,000 Fans
6,000,000 cars
#SocialPro #24A @armondhammer
Relate to core business
Commerce Sales Service
Luxury Brand
Desire
Cultural
Mentions
Content Repeat
Visitation
Sharing
Community New
Members
Discussion
Depth
#SocialPro #24A @armondhammer
Conversion Path – Non Linear
Read
a Post
Share Search
Second
Post
Follow
Read
offsite
post
Active
Shop
Buy
#SocialPro #24A @armondhammer
2: Central Data Source
#SocialPro #24A @armondhammer
Isolated Metrics
#SocialPro #24A @armondhammer
Not a measurement motto
Your site is where magic happens
#SocialPro #24A @armondhammer
#SocialPro #24A @armondhammer
https://support.google.com/analytics/answer/1033867
Tag items you control
#SocialPro #24A @armondhammer
Push Data Via Server Side
#SocialPro #24A @armondhammer
Even “in page” actions can be tracked
UA version
#SocialPro #24A @armondhammer
Content Consumption
http://cutroni.com/blog/2014/02/12/advanced-content-tracking-with-universal-analytics/
#SocialPro #24A @armondhammer
3: Segment for Value
#SocialPro #24A @armondhammer
Segments don’t have to be advanced
#SocialPro #24A @armondhammer
Instant comparison
#SocialPro #24A @armondhammer
Good, Bad and Ugly
#SocialPro #24A @armondhammer
Cohort Repeats
#SocialPro #24A @armondhammer
4: Recognize Assists
#SocialPro #24A @armondhammer
Last Click
#SocialPro #24A @armondhammer
Assisted Conversions
#SocialPro #24A @armondhammer
Attribution Modeling
#SocialPro #24A @armondhammer
THANK YOU!
SEE YOU AT THE NEXT
MARKETING LAND EVENT!

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Measuring Social Success By Steve Hammer

Notas del editor

  1. Although this is a template, all of the slides have been created as examples to show you what’s possible within the template. PLEASE DELETE ALL EXAMPLE SLIDES AND NOTES BEFORE CREATING OR IMPORTING YOUR OWN DECK. This template works best if you use it to create a presentation from scratch. However, this blank layout offers you flexibility to insert your own slides above the SOCIAL PROP footer. You must use this footer at minimum on almost all of your slides. If a screenshot overlaps the footer on occasion, that’s fine – but do your best to crop appropriately! Before you do anything else, replace “#XXa” in the footer with your session’s specific hashtag. In PowerPoint, Select VIEW>SLIDE MASTER to edit and include it on all slides of your presentation. Also add your @twitterhandle (or @companyhandle if you prefer). You can find your session specific hashtag next to its title on the online agenda: http://marketinglandevents.com/socialpro/agenda/ (click through to your session to see the hashtag). This template is high-resolution 16:9. DO NOT change it to 4:3. Also note that if you import a 4:3 presentation into 16:9 you may encounter display issues. The template uses Arial & Arial black as default fonts. Verdana is a secondary font that may appear. Note that older versions of PowerPoint do not have this as an option; change to Arial or other standard sans-serif-font. When inserting text, please use only standard fonts. If explicit fonts are important, you may provide a PDF to the event organizers to present your live presentation from on site, and to be used in the version SOCIALPRO CONFERENCE will upload to Slideshare. WE CANNOT ACCEPT any PPT Decks with specialty fonts used or embedded, nor can we install fonts on conference presentation machines. NO EXCEPTIONS. You must use PDF option if you require special fonts. Powerpoints with animations may not translate well to pdf/slideshare format – you may also submit a 2nd version / scrubbed deck more appropriate for that medium.