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Social Media Ads: Ask an Expert!
An interview with Peter Goodman, VP, Salesforce
Marketing Cloud !

Content and Community!
Salesforce Marketing Cloud!
December 2012!
Safe Harbor!
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:


This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any
such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, Inc. could
differ materially from the results expressed or implied by the forward-looking statements we make. All statements other
than statements of historical fact could be deemed forward-looking, including any projections of product or service
availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or
plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded
services or technology developments and customer contracts or use of our services.


The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and
delivering new functionality for our service, new products and services, our new business model, our past operating
losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting,
breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible
mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability
to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful
customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger
enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com,
Inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This
documents and others containing important disclosures are available on the SEC Filings section of the Investor
Information section of our Web site.


Any unreleased services or features referenced in this or other presentations, press releases or public statements are
not currently available and may not be delivered on time or at all. Customers who purchase our services should make
the purchase decisions based upon features that are currently available. Salesforce.com, Inc. assumes no obligation
and does not intend to update these forward-looking statements.

Overview!
Social media and advertising creates opportunities that go far beyond !
traditional advertising. With the social web, your ad value will increase, !
youʼll have a deeper level of tracking and measurement and !
your messages will be more targeted. All of this leads to increased ad !
effectiveness. !

Like many marketers, you have questions as to how to succeed at !
social advertising. We interviewed Peter Goodman, our VP at Salesforce !
Marketing Cloud and a leader in social advertising, and asked him some !
of these burning questions.!




3!
Why social ads?!




4!
How can social media and advertising
work together?!




5!
How has data changed the advertising
approach?!




6!
Share a social ads tip.!




7!
Is automation going to cost people
jobs?!




8!
How should I plan my budget for social
ads?!




9!
What KPIs

should I use

for social 

ads?!




10!
What does the future hold for social ads?!




11!
Download the Full Ebook!




      http://www.radian6.com/resources/library/social-media-strategy-for-pr-and-communications/




12!
Thank You!!
Contact us at www.salesforce.com/marketing-cloud or:!

     facebook.com/marketingcloud!

     @MarketingCloud!
     linkedin.com/company/marketing-cloud!
     +MarketingCloud!
     youtube.com/MarketingCloud!

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Social Media Ads Ebook - Peter Goodman

  • 1. Social Media Ads: Ask an Expert! An interview with Peter Goodman, VP, Salesforce Marketing Cloud ! Content and Community! Salesforce Marketing Cloud! December 2012!
  • 2. Safe Harbor! Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
 This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, Inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
 The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, Inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
 Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, Inc. assumes no obligation and does not intend to update these forward-looking statements.

  • 3. Overview! Social media and advertising creates opportunities that go far beyond ! traditional advertising. With the social web, your ad value will increase, ! youʼll have a deeper level of tracking and measurement and ! your messages will be more targeted. All of this leads to increased ad ! effectiveness. ! Like many marketers, you have questions as to how to succeed at ! social advertising. We interviewed Peter Goodman, our VP at Salesforce ! Marketing Cloud and a leader in social advertising, and asked him some ! of these burning questions.! 3!
  • 5. How can social media and advertising work together?! 5!
  • 6. How has data changed the advertising approach?! 6!
  • 7. Share a social ads tip.! 7!
  • 8. Is automation going to cost people jobs?! 8!
  • 9. How should I plan my budget for social ads?! 9!
  • 10. What KPIs
 should I use
 for social 
 ads?! 10!
  • 11. What does the future hold for social ads?! 11!
  • 12. Download the Full Ebook! http://www.radian6.com/resources/library/social-media-strategy-for-pr-and-communications/ 12!
  • 13. Thank You!! Contact us at www.salesforce.com/marketing-cloud or:! facebook.com/marketingcloud! @MarketingCloud! linkedin.com/company/marketing-cloud! +MarketingCloud! youtube.com/MarketingCloud!