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MARKETING INNOVATION 
WITH A BRAND TWIST 
Julie Cottineau CEO and Founder, BrandTwist 
Marketo Marketing Nation Roadshow 
INNOVATION IN THE NATION 
October 21, 2014 
Copyright 2014 BrandTwist LLC @JCOTTIN
a great Brand is a 
STORY 
well-told
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin 6
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin 
9
creating 
360 DEGREE 
brand experiences 
WITH A TWIST
$24 Billion global revenue 
“ Whenever I see people getting 
a bad deal, I want to step in and 
do something about it. I look for 
opportunities where we can 
offer something better, fresher 
and more valuable. ” 
“Screw it, let’s do it” 
11
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin 12
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin 13
14
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
HOW DID AIR TRAVEL 
BECOME SO BLOODY 
AWFUL? 
First, they took away the meals. 
Then, the pretzels. And then, the 
peanuts. All seven of them. Then, 
suddenly, those paper pillows got 
smaller. Along with those “comfort-resistant” 
blankets. Then, poof, they 
were gone……That’s not how flying 
used to be. Flying used to be 
special. Not long ago people used 
to get gussied up…..Flying should 
make you feel like you are a virgin 
again. (Flying-wise of course.) It 
should feel new. And on Virgin 
Atlantic Airways it always will.” 
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin 16
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
? 
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
? 
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
Step 2: Get Inspired
VIRGIN MOBILE ACADEMY 
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
twisting with 
EMERGING 
BRANDS
CURATION BRANDS 
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
HYPER LOCAL BRANDS 
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
Is your branding too 
INSULAR, 
should you look at the larger 
BRANDSCAPE 
for inspiration and innovation? 
29
YOUR TURN TO TWIST 
INSPIRATIONAL 
BRAND 
YOUR 
BRAND 
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
INSPIRATIONAL BRANDS 
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
KEY STEPS IN INNOVATION 
Step 1: Choose a “tired” brand experience 
Step 2: Select an Inspirational brand 
Step 3: Discuss what makes that brand strong 
Step 4: Twist for fresh ideas/ flesh out 1 idea 
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
33
BRAND SCHOOL FACULTY 
34 
Julie Cottineau 
Creator and Dean of Brand School 
CEO and Founder BrandTwist 
Stacey Harris 
Social Media Strategist 
The Stacey Harris 
Jean Carucci 
Strategic Business Planning 
Carucci Consultants 
Alison Sheehy 
Photography and Photo Editing 
Alison Sheehy Photography 
Laura Winston 
Intellectual Property Law 
Kim Winston LLP 
Rachel Kirschner 
Graphic and Web Designer 
Let’s Talk Brand
FREE BRAND HEALTH CHECK 
$500 value 
10 spots available 
Fill out the form before you leave 
julie@brandtwist.com | www.BrandTwist.com | www.BrandSchoolonline.com | @jcottin
TWITTER @JCOTTIN
THANK YOU! 
Julie@BrandTwist.com 
twitter: @jcottin 
www.BrandTwist.com 
www.BrandSchoolOnline.com 
https://Facebook/BrandTwist

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