BoS2015 Trish Khoo – Engineering Manager, Google

•

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You’re already selling ahead of your roadmap and your dev team is getting pretty big. Trish Khoo outlines two approaches to keeping pace and quality high without hiring an army, drawing on a decade of software testing at Campaign Monitor, Google and Microsoft.

Software

Nice things
People (also $$$)Time (aka $$$)
☹
you

Nice things
People (also $$$)Time (aka $$$)
☺
X
yay

- GEO AT GOOGLE SCALE -
>1 billion active monthly users of Google Maps Services
>1 billion downloads of Google Maps on Android
>2 million active websites and apps use the Google Maps API every
week
10s of thousands of user edits to local data and map data per day

- QUALITY AT GOOGLE SCALE -
Google has the world mapped - 200 countries and territories
Street View imagery is available across 66 countries
The satellite imagery in Google Earth covers more than 45% of the
world's land surface and 80% of the world's population in sub-meter
high resolution.

A problem coming your way?
“We often ﬁnd that when doing due diligence, that
the team got the thing up and running as fast as
possible and that's ﬁne for getting to £1-5m revenue
but they’ve created scaling issues for themselves
after that.”
- Simon Menashy, MMC Ventures

- TYPICAL DECISION #1 -
Hiring a QA team to ﬁx the quality
problem

Don’t hire the QA army
Quality issue? Quality assurance!
QA is accountable but has very little power to change anything
Manual testing is very slow

- TYPICAL DECISION #2 -
Hiring an automation team to ﬁx the
testing problem

A bad sign
Subject: We’re hiring! TEST AUTOMATION ENGINEER
Join our fast-growing team of TEST AUTOMATION ENGINEERS!
• Low coding skill is okay
• Write all our tests for us
• We have a foosball table and a blimp!

- GOOGLE’S TURNING POINT -
7 years ago, Google teams released to production once or twice a
month, with the majority of the time taken by testing.
Today Google teams release to production daily or sub-daily.
There was no decrease in quality.

The “Testing Phase”
• No idea when the product will actually launch
• Massive amount of human hours to manage effectively
• Huge waste in expensive engineering hours

What testing really is
Testing provides expert driven feedback on the state of business
requirement gaps, user impact and overall project quality.
One of the ways we do this is by checking things. Everybody can
check things. It’s easy.

Checking is easy. Testing is hard.
A testing expert in your development team will:
• Make sure people get information about your product at the optimal
time to make timely decisions
• Make your development process more efﬁcient
• Design tools and infrastructure to make your developers more
productive

- THE PUSHBACK -
We don’t have time to write tests!
We don’t know how!
That’s not the way we work at this company!

ENGINEERING PRODUCTIVITY
Software Engineer, Tools & Infrastructure
Test Engineer

- EMPOWER YOUR TESTING EXPERT -
Hard to ﬁnd, hard to retain!
• First class citizen within the team
• Similar job title and salary to developers
• Needs management support

- LEARNING, NOT BLAME -
• Cultivate a postmortem culture
• Trust your people

What’s in it for me?
• Rock solid software
• Ability to quickly change product direction
• Freedom to innovate

THINGS TO DO
#1 Change your culture
#2 Hire the right skills
#3 Learn, don’t blame
#4 Launch and iterate

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Do you know what the top five regrets of the dying are? Wishing you had worked harder, surprisingly, isn’t on the list. Eleanor will discuss the importance of discovering one’s true purpose as a key step in the way to long-term fulfillment. In this interactive session, (pens and paper provided…), she will challenge you to consider your own personal history, how it has shaped your identity and values and show how understanding that can help you lead a more meaningful life. Living a life that aligns with your values can be hard when you may have concerns about the opinions of others. Aside from the value individuals take from understanding their purpose, or ‘why’, in the workplace, more engaged and self-aware employees are happier, more engaged, productive and creative in the workplace – if your company values are aligned with theirs. https://businessofsoftware.org/events/europe-2024/dr-eleanor-gunn-the-top-five-regrets-of-the-dying-what-you-can-do-now/

BoSEU24 | Eleanor Gunn | The Top Five Regrets of the Dying

Business of Software Conference

How well do you know your best customers? Why do they choose your solution over all the others? Reality check – most of us guess. Knowing what to focus on is hard. Knowing who your best customers are, quantifying and measuring how they feel value, gives you a top decile advantage. It enables you to operationalise growth. Claire will show you how to match your product experience with real customer needs. Your teams will be better equipped and more focused to unlock product growth and revenue. You’ll learn: - Why identifying your best customers unlocks your product growth strategy. - How to use what customers value to reverse engineer your ideal product experience. - How to identify your leading indicators of success (which will more effectively influence your lagging KPIs like your free/trial to paid % & MRR growth). - How to spot success gaps in your customer experience your team can fill. https://businessofsoftware.org/events/europe-2024/claire-suellentrop-how-to-operationalise-customer-value-to-maximize-product-growth/

BoSEU24 | Claire Suellentrop | How to Operationalise JTBD

Business of Software Conference

How can you take a team of infighting execs, each with their own goals and turn them into a disciplined team with a single shared purpose? As you evolve, priorities may change, but the need to keep your team focused on the big goal (singular) of your org is a constant challenge for founders and professional leaders alike. In this talk, Bruce will share the core principles you need to understand your stakeholders, negotiate priorities, set and manage the metrics that will drive your teams forward together in pursuit of the strategy you have set for the business. https://businessofsoftware.org/talks/bruce-mccarthy-aligning-your-executive-team/

BoSEU24 | Bruce McCarthy | Aligning Executive Teams

Business of Software Conference

Jobs to be Done provides a framework to help you leverage the force of your customers’ behaviour in order to drive your product improvement. In a highly interactive session, Bob, architect of JTBD, and long time friend of BoS, (he loves the people he meets and is always one of the top three rated speakers), will work through some of the challenges you have implementing the framework in your organisations. From running successful interviews, collecting the data, using it to drive insights that will help inform your product, sales and marketing strategies, you will hear live case studies from your peers in the audience that will help you build better products and companies. Attendees will be invited to share their case study prior to the event for discussion on stage. https://businessofsoftware.org/events/europe-2024/bob-moesta-live-jobs-to-be-done-case-studies-and-problem-shooting/

BoSEU24 | Bob Moesta | Live JTBD Case Studies + Problem Shooting

Business of Software Conference

Talk about the misuse of AI and the dangers it could bring if not used properly, focusing attention on the wrong things. Keeping humans at the center of the technology, not to replace. “We are in 2107 years in the future, we are looking back in time to warn 2024 of the misuse of AI. We have 2 billion less of the population, water levels rose and took land, harvest and some technology away from us and not everyone survived or knew how to do everything you do in the present. We should have worked together more, we do now. We could have focused on the right things to use AI for rather than to help the rich stay rich and live longer. We appreciate what value people can offer rather than making them redundant.” - Mike 🙂

BoSEU24 | Bill Thompson | Talk From Another Century

Business of Software Conference

BoSUSA22 | Mikey Trafton | Finding Your Super Powers

Business of Software Conference

BoSON22 | Tony Ulwick | The ‘JTBD Needs’ Framework

Business of Software Conference

BoSON22 | Rita McGrath | Discovery Driven Planning

Business of Software Conference

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BoSUSA23 | Greg Baugues | Someone Using AI Will Take Your Job

BoSUSA23 | Kyle Bazzy & Derik Sutton | Rethinking Sales From the Demand Side ...

BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering

BoSON23 | Tim Wilkinson | Making First Hire Product Managers Work

BoSON23 | Lucy Heskins | How To Use Your Product As A Marketing Engine

BoSON23 | Mark Gibson | Better B2B Sales

BoSON23 | Alex Osterwalder | Coaching & Leadership in Remote Companies

BoSEU24 | Oyinda Bamgbose | How Tech Can Still Save the World

BoSEU24 | Ninnu Campbell | How to Make People Fail

BoSEU24 | Joe Leech | Seven Traits of the Modern CEO

BoSEU24 | Imogen Wethered | How to Sell a Business in a Decade

BoSEU24 | Eleanor Gunn | The Top Five Regrets of the Dying

BoSEU24 | Claire Suellentrop | How to Operationalise JTBD

BoSEU24 | Bruce McCarthy | Aligning Executive Teams

BoSEU24 | Bob Moesta | Live JTBD Case Studies + Problem Shooting

BoSEU24 | Bill Thompson | Talk From Another Century

BoSUSA22 | Mikey Trafton | Finding Your Super Powers

BoSON22 | Tony Ulwick | The ‘JTBD Needs’ Framework

BoSON22 | Rita McGrath | Discovery Driven Planning

BoSON22 | Rich Mironov | Resolving Incompatible World Views - Slides.pdf

Último

Foundation models are machine learning models which are easily capable of performing variable tasks on large and huge datasets. FMs have managed to get a lot of attention due to this feature of handling large datasets. It can do text generation, video editing to protein folding and robotics. In case we believe that FMs can help the hospitals and patients in any way, we need to perform some important evaluations, tests to test these assumptions. In this review, we take a walk through Fms and their evaluation regimes assumed clinical value. To clarify on this topic, we reviewed no less than 80 clinical FMs built from the EMR data. We added all the models trained on structured and unstructured data. We are referring to this combination of structured and unstructured EMR data or clinical data.

Reassessing the Bedrock of Clinical Function Models: An Examination of Large ...

harshavardhanraghave

Software Quality Assurance Interview Questions

Arshad QA

Unlocking the Future of AI Agents with Large Language Models

aagamshah0812

HR Software Buyers Guide in 2024 - HRSoftware.com

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Looking for an efficient way to manage your finances? Look no further than our money management app. With easy-to-use features, you can track your expenses, create budgets, and monitor your savings goals all in one place. Our app provides real-time updates on your spending habits and helps you make smarter financial decisions. Take control of your finances today with our user-friendly money management app.

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Jhone kinadey

Data spaces in distributed environments should be allowed to evolve in agile ways providing data space owners with large flexibility about which data they store. Agility and heterogeneity, however, jeopardize data exchanges because representations may build on varying ontologies and data consumers may not rely on the semantic correctness of their queries in the context of semantically heterogeneous, evolving data spaces. Graph data spaces are one example of a powerful model for representing and querying data whose semantics may change over time. To assert and enforce conditions on individual graph data spaces, shape languages (e.g SHACL) have been developed. We investigate the question of how querying and programming can be guarded by reasoning over SHACL constraints in a distributed setting and we sketch a picture of how a future landscape based on semantically heterogeneous data spaces might look like.

Shapes for Sharing between Graph Data Spaces - and Epistemic Querying of RDF-...

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kalichargn70th171

At TECUNIQUE, we're a stable and steadily growing Indian software services company with over 14 years of industry experience. Specializing in offshore software development and quality assurance services, we've built a reputation for delivering unique and effective solutions to start-ups, software development companies, enterprises, and digital agencies. We pride ourselves on our commitment to excellence and innovation. By blending insightful business domain knowledge with exceptional technical prowess, we craft tailor-made solutions that meet the unique needs of our clients. Our dedicated teams are adept in specific technologies, ensuring seamless integration of skills and delivering reliable, scalable, and high-quality software solutions aligned with our clients' preferences. Bespoke Dedicated Teams: Crafted to meet your specific needs and technology preferences, our dedicated teams are committed to delivering top-notch software solutions. Offshore Software Development: Accelerate your software development and scale up quickly with our 12+ years of expertise in offshore development. Quality Assurance Services: Ensure the quality of your software products with our dedicated teams of experienced QA professionals. IT Staff Augmentation: Overcome skill gaps with our client-centric software team, offering staff augmentation services. Expert Software Services: Unlock our capabilities in custom software development, product development, and quality assurance. Mission and Vision: Our mission at TECUNIQUE is to be the catalyst for our clients' success in the dynamic domain of software development. Rooted in our core values of respect, authenticity, and responsibility, we strive to ease the software outsourcing experience, reducing both time and cost to market for our clients. We envision ourselves as the leading Indian software services company, renowned for our unwavering commitment to excellence and innovation. www.tecunique.com

TECUNIQUE: Success Stories: IT Service provider

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Introducing MyIntelliAccount™ Cloud Accounting Software as a Service (SaaS) , the complete system for simplifying business accounting needs. MyIntelliAccount Cloud Accounting SaaS is an easy to understand and easy to use application and system designed for the Web with supporting applications for iOS and Android devices. Designed to work like a natural extension of your web browser, the user interface for MyIntelliAccount Cloud Accounting SaaS is intuitive and thoughtfully organized to help you easily navigate and access your business accounting information. Because our company takes the time to research, study, and understand the applications we develop, we are confident that once you use MyIntelliAccount Cloud Accounting SaaS , you will be asking yourself how you ever got along without it.

Try MyIntelliAccount Cloud Accounting Software As A Service Solution Risk Fre...

MyIntelliSource, Inc.

Conference: Engage2024 in Antwerp Type: Workshop Speakers: Florian Vogler, Henning Kunz, Christoph Adler Title: Navigating the Future with The Hitchhiker's Guide to Notes and Domino 14 Abstract: Embark on an exhilarating journey with industry trailblazers Florian Vogler, Henning Kunz, and Christoph Adler in this not-to-be-missed workshop at the forefront of the tech universe. Get ready for a thrilling kick-off as we navigate the current state of the HCL universe, setting the stage for an exploration of the groundbreaking Notes and Domino 14. Discover the latest enhancements and revolutionary features that will redefine your experience. In this interactive session, unlock a treasure trove of tips and tricks to elevate your utilization of version 14, both with and without the game-changing panagenda MarvelClient. Brace yourself for also diving into Nomad, Nomad Web, and VoltMX, expanding your horizons in the expansive HCL landscape. Be a part of this exclusive opportunity to stay ahead in the ever-evolving world of HCL technologies. Your journey to mastering Notes and Domino 14 begins here. And remember, in the spirit of intergalactic exploration, don't forget to bring your towel!

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panagenda

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Test automation is a cornerstone of software development and quality assurance in today's rapidly evolving digital landscape. Its significance cannot be overstated. Businesses can enhance efficiency, productivity, and accelerate software delivery to market through automation, streamlining testing processes effectively. This comprehensive guide addresses the best practices for test automation in 2024. It offers a detailed checklist to empower you to optimize your automation efforts and maintain a competitive edge.

The Ultimate Test Automation Guide_ Best Practices and Tips.pdf

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A great deal of attention in medical devices has shifted towards cybersecurity with the ratification of section 524B of the FD&C act. This new law enables the FDA to enforce cybersecurity controls in any medical device that is capable of networked communications or that has software. In this webinar we will recap the process for managing vulnerabilities, identify categories of vulnerabilities and solutions and more.

The Real-World Challenges of Medical Device Cybersecurity- Mitigating Vulnera...

ICS

How To Troubleshoot Collaboration Apps for the Modern Connected Worker

ThousandEyes

Investing in AI transformation today The modern business advantage: Uncovering deep insights with AI Organizations around the world have come to recognize AI as the transformative technology that enables them to gain real business advantage. AI’s ability to organize vast quantities of data allows those who implement it to uncover deep business insights, augment human expertise, drive operational efficiency, transform their products, and better serve their customers

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Willy Marroquin (WillyDevNET)

BoS2015 Trish Khoo – Engineering Manager, Google

1. TITLE

2. Nice things People (also $$$)Time (aka $$$) ☹ you

3. Nice things People (also $$$)Time (aka $$$) ☺ X yay

4. - GEO AT GOOGLE SCALE - >1 billion active monthly users of Google Maps Services >1 billion downloads of Google Maps on Android >2 million active websites and apps use the Google Maps API every week 10s of thousands of user edits to local data and map data per day

5. - QUALITY AT GOOGLE SCALE - Google has the world mapped - 200 countries and territories Street View imagery is available across 66 countries The satellite imagery in Google Earth covers more than 45% of the world's land surface and 80% of the world's population in sub-meter high resolution.

6. A problem coming your way? “We often ﬁnd that when doing due diligence, that the team got the thing up and running as fast as possible and that's ﬁne for getting to £1-5m revenue but they’ve created scaling issues for themselves after that.” - Simon Menashy, MMC Ventures

7. - TYPICAL DECISION #1 - Hiring a QA team to ﬁx the quality problem

8. Don’t hire the QA army Quality issue? Quality assurance! QA is accountable but has very little power to change anything Manual testing is very slow

9. - TYPICAL DECISION #2 - Hiring an automation team to ﬁx the testing problem

10. A bad sign Subject: We’re hiring! TEST AUTOMATION ENGINEER Join our fast-growing team of TEST AUTOMATION ENGINEERS! • Low coding skill is okay • Write all our tests for us • We have a foosball table and a blimp!

11. - GOOGLE’S TURNING POINT - 7 years ago, Google teams released to production once or twice a month, with the majority of the time taken by testing. Today Google teams release to production daily or sub-daily. There was no decrease in quality.

12.

13. The “Testing Phase” • No idea when the product will actually launch • Massive amount of human hours to manage effectively • Huge waste in expensive engineering hours

14.

15. What testing really is Testing provides expert driven feedback on the state of business requirement gaps, user impact and overall project quality. One of the ways we do this is by checking things. Everybody can check things. It’s easy.

16.

17. Checking is easy. Testing is hard. A testing expert in your development team will: • Make sure people get information about your product at the optimal time to make timely decisions • Make your development process more efﬁcient • Design tools and infrastructure to make your developers more productive

18. CHANGE YOUR CULTURE

19. - THE PUSHBACK - We don’t have time to write tests! We don’t know how! That’s not the way we work at this company!

20. HIRE THE RIGHT SKILLS

21. ENGINEERING PRODUCTIVITY Software Engineer, Tools & Infrastructure Test Engineer

22. - EMPOWER YOUR TESTING EXPERT - Hard to ﬁnd, hard to retain! • First class citizen within the team • Similar job title and salary to developers • Needs management support

23. LEARN, DON’T BLAME

24. - LEARNING, NOT BLAME - • Cultivate a postmortem culture • Trust your people

25.

26. >> FAST RELEASES FAST FEEDBACK <<

27. EXPERIMENTS & DOGFOOD

28. What’s in it for me? • Rock solid software • Ability to quickly change product direction • Freedom to innovate

29. THINGS TO DO #1 Change your culture #2 Hire the right skills #3 Learn, don’t blame #4 Launch and iterate

BoS2015 Trish Khoo – Engineering Manager, Google

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