This video for this talk from Business of Software Conference Europe 2019 will be published here soon: http://businessofsoftware.org/videos

1. follow @eqsystemsio #BoS2019 for notes on this talk

18. Humiliation
Lack of respect
Being excluded
Lack of support
Being misunderstood
Confrontation
Injustice

21. Perception of demand
🤨 Perception of
available resources
💪

22. Perception of demand
🤨
Perception of
available resources
💪
😰

23. Perception of demand
🤨
Perception of
available resources
💪
😰

24. Perception of demand
🤨 Perception of
available resources
💪
🤨

26. Impact
Meaning
Structure & Clarity
Dependability
Psychological Safety

31. Transparency

37. NaiveSuspicious
GM

38. NaiveSuspicious
GM FWRSYOPMJLGH

39. Person Needs
GM Recognition
JL Openness, robust debate, reliability
PM Discretion with sensitive information
GH Reliability, good communications
RS Acknowledge mistakes
YO Selflessness
FW Push-back

40. High TrustLow Trust
GM FWRSYOPMJLGH

46. Be brave.
Build trust.
@eqsystemsio #BoS2019