Mixed Reality in the Workspace
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Talk given by Mark Billinghurst at the DIGI_X conference in Auckland, New Zealand on June 21st 2018. The talk was about how Mixed Reality can be applied in the work place.
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Mixed Reality in the Workspace
- 1. YOU ARE NOT DAYDREAMING – IT’S A MIXED REALITY WORKPLACE! Mark Billinghurst mark.billinghurst@unisa.edu.au DIGI_X, June 21st 2018
- 2. 1967 – IBM 1401 – half of the computers in the world, $10,000/month to run
- 3. The Incredible Disappearing Computer 1960-70’s Room 1970-80’s Desk 1980-90’s Lap 1990-2000’s Hand
- 5. Physical
- 6. Graphical User Interfaces • Separation between real and digital worlds • WIMP (Windows, Icons, Menus, Pointer) metaphor
- 7. Ubiquitous Computing/IoT • Embed computing and sensing in real world • Smart objects, sensors, etc..
- 8. Virtual Reality • Users immersed in Computer Generated environment • HMD, gloves, 3D graphics, body tracking
- 10. Virtual Reality •Defining Characteristics •Immersion •Interaction •Imagination Grigore Burdea (1993). Virtual Reality Technology
- 11. Augmented Reality • Virtual Images blended with the real world • See-through HMD, handheld display, viewpoint tracking, etc..
- 13. Augmented Reality •Defining Characteristics •Combines Real andVirtual Images •Interactive in real-time •Registered in 3D Azuma, R. T. (1997). A survey of augmented reality. Presence, 6(4), 355-385.
- 14. AR vsVR
- 15. Rekimoto, J. and Nagao, K. 1995. The world through the computer: computer augmented interaction with real world environments. Making Interfaces Invisible
- 16. From Reality toVirtual Reality Ubiquitous Computing Augmented Reality Virtual Reality Real World Virtual World
- 17. Milgram’s Mixed Reality Continuum Ubiquitous Computing Augmented Reality Virtual Reality Real World Virtual World Mixed Reality "...anywhere between the extrema of the virtuality continuum." P. Milgram and A. F. Kishino, (1994) A Taxonomy of Mixed Reality Visual Displays
- 18. Using Mixed Reality in the Workplace • Blending digital/physical worlds.. • Productivity • Marketing • Training • Collaboration
- 19. Example: Productivity • MR technology for hands busy tasks • Warehouse picking (DHL, SAP) • Smart glasses show pick location • Simple user interface • Hands-free interaction • Improved performance RW VR
- 23. Example: Marketing • Add magic to companies products • Snapchat lenses • Face tracking technology • Simple interaction • Animated content • Significant ROI • $750K for 224 million views • c.f. $5 million for SuperBowl ad RW VR https://www.youtube.com/watch?v=Wkysq4gvRK4
- 25. Example: Training • AR/VR training for difficult/dangerous tasks • Train with real objects, controls • GlobalSim Crane Simulator • Virtual Reality simulation • Train with real controls • Virtual body/hands • Realistic physics RW VR
- 27. Example: Collaboration • Use MR technology for remote collaboration • See through another’s eyes, virtual avatars • Microsoft Remote Assist • HoloLens see-through display • Remote video sharing • AR drawing/annotation • Document sharing • Group calling RW VR
- 30. Introducing MR into the Workplace •Identify key real world tasks • Involve spatial ability, physical interaction, etc. •Justify Return on Investment • Small technology investment leads to big return •Focus on Human Needs • User centered design •Work with Experts • Combine AR/VR experts with domain experts
- 31. IA before AI Intelligence Augmentation rather than Artificial Intelligence
- 32. What’s Next?
- 33. Modern Technology Trends 1. Improved Content Capture • Move from sharing faces to sharing places 2. Increased Network Bandwidth • Sharing natural communication cues 3. Implicit Understanding • Recognizing behaviour and emotion
- 36. Empathic Computing Can we develop systems that allow us to share what we are seeing, hearing and feeling with others?
- 37. Empathy Glasses • Combine together eye-tracking, display, face expression • Implicit cues – eye gaze, face expression ++ Pupil Labs Epson BT-200 AffectiveWear
- 38. Remote Collaboration • Eye gaze pointer and remote pointing • Face expression display • Implicit cues for remote collaboration
- 40. Shared Sphere
- 41. Shared Sphere System Features •AR / VR view collaboration • VR user feels that they are in AR users location •View independence • Allow one user to look around independently from another •View awareness cues • Show where the other user is looking •Hand gesture communication cues • Sharing hand gesture cues
- 42. MR Technology Trends •Advanced displays •Real time space capture •Natural gesture interaction •Robust eye-tracking •Emotion sensing/sharing
- 43. MR Technology Trends •Advanced displays •Real time space capture •Natural gesture interaction •Robust eye-tracking •Emotion sensing/sharing Empathic Tele-Existence
- 44. Conclusions •MR in the workspace •Breaks barrier between real/digital worlds •Proven technology (display, input, sensing) •Ready for implementation •Future Research •Empathic Computing •Trend towards Empathic Tele-existence