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The  MARKSMAN
K J SOMAIYA INSTITUTE OF MANAGEMENT STUDIES & RESEARCH   VOL. 2| ISSUE XI| JULY’12
EDITOR’S DESK

     Dear Readers,

 Welcome to another edition of your favorite marketing magazine!
 MARKSMAN starts afresh this year enthused with your constant support
 and encouragement. It’s that time of the year when campuses are
 burgeoning with enthusiasm, new faces and a lot of questions. At
 MARKSMAN we strive to open up a world opportunity and ideas to young
 minds. We help you stay ahead of times and think beyond the obvious.
 MARKSMAN shall be a resourceful companion in your quest for
 knowledge!

 With your cover story, Grassroots Marketing, explore the benefits of
 reaching your target audiences directly and in a more cost effective way!
 Special story on Cause Related Marketing and highlights the mutual
 benefit that modern businesses and non profit organizations derive from
 this novel means of marketing.

 Our Mark-ive, Its all about Adi-tude, Tweets, SquareHead and Buzz will
 appeal to all. We would also like to congratulate the winners of our
 Featured Articles- Smriti Sudish , Divya Bhatia and Wayne Soares.

 Signing off, with some food for thought for all budding marketers “Clarity
 triumphs perseverance ”

 Hope you enjoy this issue as much as we did making this for you.

     Cheers !!
     Team – Marksman
     The Interface – The Marketing Club of SIMSR




01                                                              JULY 2012
CONTENTS
                                                         TWEETS
                                  COVER STORY
                                                            03
                                  GRASSROOTS           It’s all about
                                   MARKETING             AD-itude!
                                                             04
                                         07
                                                        brand
                                                        MARK-ive
   SPECIAL STORY                                           05
   CAUSE RELATED
     MARKETING                                         GLOBAL SIMSR
                                                        MARKETING
            10                                              16

                                                       SquAreheaD

  FEATURED ARTICLES                                         19
  TREND OF ONLINE MARKETING IN INDIA             …12
  “SATYAME VAJAYATE” MILKING TV RATINGS: FAIR?   …13
                                                           BUZZ
  PRODUCT PLACEMENTS IN FILMS                    …15


                                                            20
THE MARKSMAN
 FEBRUARY 2012                                                      02
TWEETS
                        GOOGLE LAUNCHES JELLY BEANS ANDROID
                        Android 4.1 Jelly Bean, released on July 11th 2012, is the fastest and
                        smoothest version of Android yet. It is an incremental update with the
                        primary aim of improving the user interface, both in terms of functionality
                        and performance, it improves on the simplicity and beauty of Android 4.0,
                        and introduces a new Google search experience on Android. It is also capable
                        of adapting itself to present information in different ways depending on the
                        size of the gadget it is running on.
IKEA LIKELY TO ENTER THE INDIAN MARKET
The global furniture giant IKEA offered a welcome respite for the Indian
markets by an investment of Rs 10,500 crore for setting up single-brand
retail venture. The company has sought government permission to set up
a wholly owned Indian subsidiary and will open 25 stores with an
investment of Rs 4,200 crore in the first phase. The entry of the 24.7-
billion euro Swedish giant will bring in many other positive direct and
indirect benefits for India.
                                 RENAULT INDIA LAUNCHES "THE DUSTER”
                                 Renault India has launched their first genuine volume product, the
                                 Duster SUV in India at a price starting from Rs 7.19 L. Renault's entry
                                 into the Indian Automobile market with Mahindra Logan could not
                                 create an impact as the product failed. If Duster clicks, then there is
                                 possibility of Renault improving its brand image.

VOLKSWAGEN ON A YOUTUBE TEST DRIVE
Volkswagen has created 'The YouTube Test Drive', a campaign which
invites users to post any query they have on the Jetta TSI directly on
YouTube and receive a video response to their questions. The
campaign is currently live on www.jettatsi.com. Some of the features
of the car have been captured through videos laced with humor and
wit. Within a few hours of the launch of the campaign, the YouTube
videos had already gathered more than 6,000 video views.

                               DENTSU INC.
                               The 111-year-old Japanese advertising company, agreed to buy
                               Britain’s aegis group plc in a £3.16 billion (Rs.27,270 crore) deal to
                               create a global media and marketing network. The purchase is the
                               second-biggest overseas takeover by a Japanese company this year.

ART OF LIVING NOW ENLIGHTENS THROUGH TABLET PCS
Shri Shri Ravi Shankar's Art of Living has partnered with Bangalore
based EAFT Technologies to launch Android tablets called
"Enlighten" which is preloaded with content for the devotees of Shri
Shri Ravi Shankar.


03                                                                                   JULY 2012
It’s all about AD-itude!
                                                      MEDIA: OOH MEDIA
                                                ADVERTISER: JHALAK DIKHHLA JAA
                                                  ADVERT TITLE(S): DISCO BALL
                                            OOH AGENCY: MILESTONE BRANDCOM, INDIA

                                Bringing out the stage away from the Tv to the roads!! Jhalak Dhiklaja
                                made the roads feel like the real dancing stage for stars.
                                A gigantic disco ball was placed at a key arterial route in Mumbai –
                                Mahim causeway. The disco ball, sparkling through the night was set
                                up on a rotating disc. It was visible from a distance of over 500 metres.
                                The TV show has rolled out an extensive outdoor media campaign in
                                over 22 cities. The attempt is to reach all Hindi Speaking Markets
                                (HSM), with a focused push on metros and 30 priority towns within
                                HSM.
                                Milestone Brandcom has executed the campaign across these markets
                                using a wide array of 1500 high-impact outdoor media touch-points.
                                The idea of using the ‘Disco Ball’ was to bring out the essence and star
                                power of the show. It stood out distinctly and created excitement. It
                                helped in creating buzz and hence achieve the desired impact.
                                Through high visibility and innovation, the action was brought from the
                                sets to the streets, creating experience for Brand- Jhalak Dhikhlaja.


                         MEDIA: TV
           ADVERTISER: BENNETT COLEMAN & CO. LTD
                   BRAND: BOMBAY TIMES
             ADVERTISE TITLE: BORN GLAMOROUS
              CREATIVE AGENCY: TAPROOT INDIA

 Taproot India created a film to celebrate Bombay Times’ 18th
 year. It tries to bring out glamour which is the essence of the
 supplement and it tries to show how Bombay Times has affected
 the lifestyle of its readers.
 The TVC shows several young Mumbaikars - a girl, a government
 official, a gas cylinder delivery boy, a milkman, a fisherwoman and
 a rickshaw driver - all in the best of the fashion. Their dressing
 stands out from their surrounding environment given the nature
 of work they are into. All through the TVC, a soundtrack keeps
 playing in the background whose words go - 'Style maara toh
 darna kya, thoda hero bana toh darna kya. Glamour hi hai koi
 chori nhi, zara filmy bana toh darna kya'. (What's the harm in
 being stylish or glamorous!) The TVC ends with text that says
 those who read Bombay Times are 'Born Glamorous'.
 TVC is amazingly crafted and it sends across the message
 effectively. Bombay Times is serving glamour since 18 years-
 taking the credit for City’s style and fashion quotient.


THE MARKSMAN                                                                                           04
Brand-MARK-ive
           THE WALMART STORY
         Birth of Discount Retailing
 Most people think discount retailing began in 1962 – the year
 that Kmart, Target, and Walmart first opened. However, in
 reality, the chain of variety stores Sam Walton owned during
 the 1950s faced stiff competition from many regional
 discount stores.

      1962 – WALMART BEGINS
      Before opening Walmart, Sam travelled the country studying everything he could about discount
      retailing. He became convinced American consumers wanted a new type of store. Trusting his vision,
      Sam and his wife Helen put up 95 percent of the money for the first Walmart store in Rogers, Ark.

      1972 – WALMART GOES PUBLIC
      Discounters such as Kmart quickly expanded in the 1960s, while Sam only had enough money to build
      15 Walmart stores. In 1972, Walmart stock was offered for the first time on the New York Stock
      Exchange. With this infusion of capital, our company grew to 276 stores in 11 states by the end of the
      decade.

      THE 1980S – WALMART COMES OF AGE
      In 1983, the first Sam’s Club members-warehouse store opened. The first Supercenter opened in 1988,
      featuring a complete grocery, and 36 departments of general merchandise. By 1989, there were 1,402
      Walmart stores and 123 Sam’s Club locations. Employment had increased tenfold. Sales had grown
      from $1 billion in 1980, to $26 billion.

      THE 21ST CENTURY – ONE OF THE MOST SUCCESSFUL RETAILERS IN THE WORLD
      Today, 10,185 stores and club locations in 27 countries employ 2.2 million associates, serving more
      than 176 million customers a year. Its basic value has always been, and always will be, customer
      service.


 WALMART DISCOUNT STORES                                 WALMART SUPERCENTERS
 The first Walmart Store that opened in 1962 was a       Supercenters were developed in 1988 to meet the
 discount store. Today there are 624 stores offering a   growing demand for convenient, one- stop family
 pleasant and convenient shopping experience across      shopping, main essence being- Every Day Low
 US. The size of an average store is 108,000 square      Prices. It is a combination of full grocery and
 feet. Each store employs 225 associates.                general merchandise.
 These stores feature wide, clean, brightly-lit aisles   There are 3,029 Supercenters, and most are open
 and shelves stocked with a variety of quality, value-   24 hours. Supercenters average 185,000 square
 priced general merchandise, including- Family           feet and employ about 350 or more associates.
 apparel, Health and Beauty aids, Electronics, Toys,     Supercenter groceries features- Bakery goods,
 Lawn and garden items, Jewellery, Automotive            Meat and dairy products, Fresh produce, Dry goods
 products, Home furnishings, Hardware, Sporting          and staples, Beverages, Deli foods, Frozen foods,
 goods, Pet supplies, Housewares etc.                    Canned and packaged goods, Condiments and



05                                                                                        JULY 2012
Brand-MARK-ive
 spices,   Household     supplies,   etc.   Most      more. Many have pharmacies as well.
 Supercenters also have many specialty shops such
 as: Vision centre, Tire & Lube Express, Brand-       Walmart.com
 name restaurants, Portrait studio and one-hour       Founded in 2000, Walmart.com brings the
 photo center, Pharmacy, Health Clinic,               convenience, great merchandise selection,
 Employment Agency, Hair salon, Bank, etc.            friendly service and Every Day Low Prices of your
                                                      neighbourhood Walmart to the Internet.
 WALMART NEIGHBORHOOD MARKETS                         Walmart.com features more than 1,000,000
 Walmart Neighborhood Markets offer a quick and       products, plus easy-to-use music downloads and
 convenient shopping experience for customers         digital one-hour photo services. During the
 who need groceries, pharmaceuticals, and             holidays, Walmart.com features many special
 general merchandise all at our famous Every Day      offers available only online. It’s also a convenient
 Low Prices.                                          place to find out about our exciting in-store
 First opened in 1998, there are now 199 Walmart      holiday specials. With Site to Store program, one
 Neighborhood Markets, each employing about 95        can purchase items at Walmart.com and then
 associates. A typical store is about 42,000 square   have them shipped free to its local store for
 feet.                                                pickup.
 Walmart Neighborhood Markets feature a wide
 variety of products, including: Fresh produce,       SAM WALTON’S SECRET- GIVE YOUR
 Meat and Dairy products, Frozen foods, Dry goods     CUSTOMERS WHAT THEY WANT
 and staples, Health and beauty aids, Stationery      In his autobiography, Sam said, “… if you think
 and paper goods, Drive-through pharmacy, Deli        about it from the point of view of the customer,
 foods, Bakery items, Canned and packaged goods,      you want everything: a wide assortment of
 Condiments and spices, Pet supplies, Household       quality merchandise; the lowest possible prices;
 supplies, One-hour photo centre.                     guaranteed satisfaction; friendly, knowledgeable
                                                      service; convenient hours; and a pleasant
 WALMART EXPRESS STORES                               shopping experience. You love it when a store
 The first two Walmart Express test stores opened     exceeds your expectations, and you hate it when
 in June 2011 in Northwest Arkansas. Walmart          a store inconveniences you, gives you a hard
 Express has been created to offer low                time, or pretends you’re invisible”
 prices every day in a smaller
 format           store       that
 provides convenient access for
 fill-in and stock-up shopping
 trips. The stores give Walmart
 flexibility in serving customers,
 especially in rural and urban
 areas where shoppers may not
 have access to larger stores.
 The Walmart Express test
 stores average 15,000-square-
 feet and offer groceries and
 general             merchandise,
 including an assortment of
 fresh produce, dairy and meat,
 dry      goods,     consumables,
 health and beauty aids, over-
 the-counter medicines and


THE MARKSMAN                                                                                                 06
C
O
V                     GRASSROOTS MARKETING
E
R
        In today’s world which is all about startups and people armed with just an idea of a
        product or a service and little or no funding even to prototype the product, one can’t
        even dream of giving competition to big wigs like Pepsi Co. and HULs of the world in
S       terms of marketing or advertising ones products. So what hope does one have of
        surviving in the world of multi-million dollar advertising budgets? Of not getting lost
T       in the jungle? The answer of course is Grassroots marketing.

O
R    WHAT IS GRASSROOTS MARKETING?                     idea or a product that has good
     As the names suggests this type of marketing      functionality and only visibility is your
Y    works at the basic level and doesn’t care about   problem.
     the bells and whistles usually associated with
     costly advertising campaigns and other            GRASSROOTS                MARKETING
     marketing methods. Grassroots marketing is        VS VIRAL MARKETING
     the opposite of mass marketing, which             Viral marketing can be taken as an analogy
     broadcasts a product message to the vast          and also works on a similar concept. The
     general population in hopes that it will          difference though is that whereas viral
     resonate with a small portion of that group. In   marketing dies down as fast as it goes up,
     grassroots marketing, the idea is to directly     meaning the efforts put in are not sustained
     connect with a product or service's most          and limit to creating just an initial buzz,
     logical potential customers at their places of    grassroots marketing deals with a sustained
     work, commerce and leisure. It could also be      effort over a long period and requires a
     done at the store itself by means of free         much longer commitment. Whereas viral
     product trials and works best if you have an      marketing might be used as just one of the


07                                                                              JULY 2012
COVER STORY
                                                     current revenue is 90 million Canadian dollars.
                                                     This goes on to show the simplicity and
                                                     effectiveness of a grassroots marketing
                                                     campaign.

                                                     R E L E VA N C E I N TO D AY ’ S W O R L D
                                                     The argument could be that with such easy
                                                     access to social media and with its humongous
                                                     footprint, is it not easier and more effective to
                                                     use social media marketing which would also
                                                     reach more people than let’s say a flyer or a
ways to promote a product or a service,              small sign post. Well it would definitely reach
grassroots marketing can be used in place of an      more people but how many of them will
entire campaign. Viral marketing is a term that is   remember it after five minutes? The problem a
being used very loosely these days and the social    marketer faces these days is of very short
media craze only adds to this. Grassroots            attention spans and generating brand recall
marketing is often more widely used without          when it matters the most, which is time of
people actually knowing about it.                    purchase. So grassroots marketing works despite
                                                     reaching a narrower customer base as more
DOES IT WORK?                                        people from that proportion convert into
Grassroots marketing is usually used by startups     purchasers which is the ultimate target of every
and cash strapped organizations so although they     campaign
might be locally very well received and
successful, majority of the people rarely get to     SOME SUCCESSFUL EXAMPLES
know about it. But some unique examples are          Häagen-Dazs, the high end ice crème brand used
there of companies which hit it big using            grassroots marketing to promote its 5 new, all
grassroots marketing. One of the most successful     natural flavors in 2009. It used “SheSpeaks”, a
and popular grassroots marketing campaign was        word of mouth sampling party to promote and
                                                     create a buzz around the new flavors before the
                                                     launch. It not only gave them much needed
                                                     publicity for the new flavors, but also
                                                     valuable       feedback
                                                     from              actual
                                                     customers.         Also,
                                                     recommendation
                                                     from your peers or
                                                     friends     is     more
run by a company called “1-800-GOT-JUNK?” The        credible      than     a
owner put up signboards on electricity poles         polished             ad
reading just the name of the company which           campaign and hence
incidentally was also the number which needed        the concept worked
to be called to get rid of any unwanted junk. It     very well.
had cost him around $1.5 for each board. Its


THE MARKSMAN                                                                                       08
COVER STORY
Another good and very recent example is of
“Turn this ship around” campaign. With the US
presidential campaigning in full swing,
Republicans have come out with an
advertisement showing Democrat Barack Obama
as an arrogant, steadfast captain of a ship
heading in the wrong direction. It is now gaining
mass popularity as more and more Republicans
have started using this advertisement in their
campaign for the elections.




                                                     To sum up, in the current times with cut throat
                                                     competition and differentiation being the only
                                                     key, grassroots marketing is your key to steer
                                                     clear of the clutter and be out of the ordinary
Another controversial yet popular ad campaign        and in the customers face. It forces the viewer to
was by Acclaim Entertainment, a computer game        take notice because now he can even fast
company. It offered relatives of recently            forward through the TV commercial with a click
deceased people to let them put a small poster       of a button and with it goes all the money spent
of a character of their upcoming game, “Shadow       in making and airing the commercial. As the
Man: 2econd Coming” on the tombstone of the          saying goes, “Grass is always greener on the
deceased. It generated a lot of controversy and      other side of the fence”, we hope marketing
as the saying goes; no publicity is bad publicity,   experts realize this and adopt grassroots
Acclaim Entertainment got a lot of attention for     marketing and we get to see more innovative
the campaign.                                        methods of marketing.




09                                                                                   JULY 2012
CAUSE RELATED
         MARKETING

    Cause Marketing or Cause-related
S   Marketing refers to a type of
    marketing involving the cooperative
P   efforts of a “for profit” business and a
    non-profit organization for mutual
E   benefit. This term can be generalized
C   to refer to any type of marketing effort
    for social and other charitable causes.
I   With increased internet penetration,
    cause marketing has been conducted
A   increasingly through online channels
    in the last decade and it has no longer
L   been restricted to offline strategies.



S   Cause marketing can take on any forms including a. Product, Service, or transaction
    specific, b. Promotion of a common message, c. Product licensing, endorsements and
T   certifications, d. Local partnerships and so on.
    Cause related marketing is a powerful marketing tool that business and non-profit
O   organizations are increasingly leveraging.
    Cause related marketing should not be confused with corporate philanthropy and
R   corporate sponsorships. Corporate philanthropy takes place through direct monetary
    gifts to a non-profit. Corporate sponsorship is a bit closer to cause marketing since the
Y   corporation gives the non-profit money to hold an event, run an art exhibition or other
    time limited activity.
    Cause marketing can have various benefits, both for the society and the organizations
    involved in it. It can improve social welfare, drive sales, increase market value of a
    firm, enhance the public image of the company to name a few. Cause marketing can
    affect a brand of the company in a drastic way. It can create a sense of brand
    community and elicit brand engagement.
    Many companies have shown breast cancer as a cause. For eg. American Express
    contributes a percentage of their income to Breast Cancer foundation in USA.




THE MARKSMAN                                                                              10
SPECIAL STORY
     ITC has Enduring as its core value. For every classmate notebook you buy, ITC
     contributes Rs.1 to its rural development initiative that supports primary education in
     villages.




     Tata Group runs Endowment Schemes to provide higher education for deserving
     Indians, presented the first corporate sustainability report, social services—the thrust
     area rural development, community health, basic education and vocational training. It
     also spends on basic infrastructure and disburses money through various charitable
     trusts and relief and reconstruction societies.




     A V Birla Group’s initiatives are channeled through The Aditya Birla Center for
     Community Initiatives and Rural Development spearheaded by Rajashree Birla (wife of
     Aditya Birla). All the Group companies are dedicated to social development. Hindalco
     an AVB group company is an epitome of cause related marketing.




11                                                                              JULY 2012
FEATURED ARTICLE
ETHICAL SHOWS LIKE SATYAMEV JAYATE MILKING
   RATINGS OUT OF PEOPLE’S MISERY: FAIR?
                         - Smriti Sudish, SIMSR
AGENT OF CHANGE OR MARKETING?
Come April we were asked to keep our indolent Sundays free since Mr. Aamir Khan requested for a heart to
heart conversation with TV audiences as “ dil pe lagegi tabhi baat banegi”. He captured public imagination
with his new show by displaying a new Indian dysfunctionality every Sunday which a modern, educated,
India may think is non-existent. He looks like an agent of change, a torch bearer at the end of the tunnel.
So, no qualms about its success since the popularity of its inaugural show splashed on twitter, where female
foeticide trended as number one story for the day .
But as the show is on route to being telecasted for a second season, questions on its intentions and its
celebrity host Aamir Khan’s misty-eyed look with over emphasis on its studio audience reactions, one
wonders whether all the brouhaha is overstated. So while the show gives us a glimpse into the victims life,
their plight and sorrow which is served to us marinated with entertainment, may seem inconsiderate
towards the contestants.
Ethical being a very subjective word , we define it as, moral principles that govern a person's or group's
behaviour. The meaning of "ethics" is hard to pin down, and the views many people have about ethics are
shaky.
MISERY LOVES COMPANY
So is milking TV rating out of people’s misery, ethical? Probably No. But misery loves company. The victims
shared their heartfelt stories ingenuously, with the sole intention of an increased awareness among people.
Earlier, shows like Kaun Banega Crorepati season 5 too sieved through contestants, for those who have
rousing backgrounds. As the cameras panned into the prospective candidate’s homes, special video
montages were being prepared.
Puppeting human emotions to generate TV ratings is a common practice, so when Aamir judiciously sheds
tears, nods in disbelief ,and chokes amid sentences it may seem over the top, but a greater good arising
from it like bills getting passed and medical licenses cancelled should be considered.
TR(A)P OF THE TRPs
Child sex abuse and Dowry are evils we greet everyday in our newspaper. It takes more than rallies,
activism and demonstrations to make an impact. It needs a effective communicator and painstaking
research on these issues. This is what satyamev jayate has done with sheer conviction via tailor made
multilingual offering for the viewers.
Mr. Aamir has devoted 2 years, to spearhead this project into reality. So, agreed. A well marketed man like
Aamir did fall prey to industry norms by trying to pull audiences’ strings by selling emotions. But what
matters is whether the message comes through. He took the concept of activism, which is normally
considered as an elitist’s prerogative, to convert it into a common man’s platform and converted those
TRPs into commercial success.
SSR: SUNDAY SOCIAL RESPONSIBILITY
Mr.Aamir did ignite a certain spark of flame within the audience, but this again is just a spark, it needs to
spread into a fire. Technically speaking, when the victims, unabashed, share their experience it must be
taken as a cue to start up with something. If just thought of, as a Sunday reality show, which people view to
enjoy and later forget won’t suffice.
The audience reactions can be gauged by this poll, but even if 1% of the families that follow this show
decide to take action against any societal evil, the purpose seems fulfilled even amidst all the tamasha and
rona dhona !

THE MARKSMAN                                                                                              12
FEATURED ARTICLE
                                PRODUCT PLACEMENT IN FILMS
                                            - Divya Bhatia, Welingkar


Are traditional methods of marketing dying? If you                     TYPES OF PLACEMENTS
don’t believe in it, try to answer these simple
questions:

Do you flip advertisement page while reading a
magazine?
Do you fast forward commercials while watching
the television?
Do you have spam filter in your electronic mail
box?                                                                    BEGINNING OF TREND
Do you change the radio station when you hear           This concept of embedded marketing is not new. It
the commercials?                                        has been into use from the 19th century. The
The answer to most of the questions must be yes.        earliest reference of a product placement comes in
The reason behind this is that the existence of so      the 1940’s Film “Chalti Kaa naam Gadi” with the
much advertising makes advertising less effective.      brand Coca Cola and Vodka. Even this was used in
People don’t pay attention to ads anymore.              earlier times in medium such as print media,
Researches show that 80% of advertisements are          newspaper magazines and particularly in novels.
skipped. Thanks to increase in technology which                                PROCESS
gives the consumers option of skipping the              In some cases marketing is done free of cost
advertisements by using applications such as            because producer is getting benefited by use of
digital recorders, remote control and add blockers.     products such as free usage of clothes and
Marketing by traditional methods is becoming            accessories. But in other cases producers do
difficult day by day, so marketer comes with this       charge some amount from marketers which helps
idea of embedded marketing or product                   producers in meeting their expenses.
placement where chance of skipping is less.                    MEDIUM OF EMBEDDED MARKETING
After trying so many methods of marketing,              Movies and serials: The best method of embedded
brands are coming with embedded marketing or            marketing is by placing it in TV program or movie in
product placement as a new vehicle for reaching         which audience see the gadget being used by their
the customers. It is not like the TV and radio          favorite stars.
advertisements which convey the message                 Videogames: Online/Virtual placements aimed at
directly. Here product is placed in front of the        the elusive 18-34 years old demographic. As they
consumer. It helps in increasing brand recall and       are moving to more interactive forms of
its instant awareness at the time of purchase.          entertainment (video games, internet)
These insertions are not in the advertisement           Travel: Travelling vans are used for advertisements
breaks as most of the people skip the breaks. They      of products such as Gillette.
are places at integral parts so the visibility of the   Radio: Brand names are used repetitively in Music.
product increases and reaches a targeted audience       Sports: Embedded marketing has been prevalent
which is receptive.                                     in sports from national sports to sports at school
Purpose of marketing is delivering the brand to         level. Camera lingers on logos of sponsors on
people. By product placement or Embedded                player’s t- shirts and paintings on fields, just a little
Marketing marketer is ensuring that brand is lived,     too long before shifting back to main action.
breathed and delivered to customer.                     Publishing- In comic books, newspapers and novels

13                                                                                          JULY 2012
FEATURED ARTICLE
                                                          CHALLENGES WHILE DESIGNING EMBEDDED
          WHO ARE REAPING THE BENEFITS                                      MARKETING
 Automobile industry: Is finding this marketing to be   Compared with others forms of marketing
 very attractive. Ford took place in James Bond’s       Embedded Marketing is giving better results.
 movies. Nissan cars feature outstandingly in the       However, a number of issues need to be kept in
 television series Heroes (2006–2010) where the         mind while utilizing Embedded Marketing.
 logos frequently zoom in/out or whole cars are
                                                        Relevance of product to the situation should be
 shown for seconds at the opening of a new scene.
                                                        there. Language and designing of script need to
 Computer & electronics: Apple frequently pays for
                                                        be considered. Product placement turn into
 embedded marketing. It pays not in terms of
                                                        deceptive and undisclosed when product is not
 money but in terms of product.
                                                        in line with storyline.
                                                        And like any other marketing campaign success
                                                        of this embedded marketing campaign depends
                                                        on a number of factors. A famous star may
                                                        draw attraction to the product but would not
                                                        augment sales. Product placements must
                                                        remain relevant to the storyline.
                                                        Another factor to be considered is that success
                                                        of product placements is reliant on the success
                                                        of the movie and consequently its reach, so
                                                        selection of movie or serial must be done
                                                        carefully to make marketing success. Success
 Tobacco: Tobacco companies make direct payment         which will be determined will be qualitative as
 to stars for using their product. However they do      it is not possible to evaluate Product
 not express it openly or don’t reveal the amount.      Placements        from    a     sales-generation
 Food and drink: Hippo in comedy circus                 perspective.
                       EXAMPLES
  In Reality shows like India’s got talent judges are
 endorsing accessories’ brands.
 The movie “Dilwale Dulhanyiyan Le Jayenge” of the
 1990s was a victorious story of introduction of
 “Stroh bear” in Indian market.
 Shahrukh endorsed Santro Zip drive in the movie
 “phir bhi dil hai hindusthani”
                     NEGATIVE SIDE
 Brand permission: Using the brand name without
                                                                   Lays in MEIN HOON NA
 permission from owner. Like in case of Dabaang,
 Zandu Bam Company filed a case against the
 director of movie and later an outside court
 settlement had to be made.
 Product displacement: Brands do not want their
 product to be portrayed negatively. Mercedes
 refused to allow their products to be used in non-
 flattering settings such as in slums in Slumdog
 millionaire.
                                                                      COCA COLA in TAAL

THE MARKSMAN                                                                                         14
FEATURED ARTICLE
             INCREASING TREND OF ONLINE SHOPPING IN INDIA
                   - Wayne Soares, Xavier Institute of Management & Research
My last four sneakers have been from Myntra.com         cold feet and have a last minute change of mind.
and Bestylish.com, my current phone from                Conversely, which retail store would actually pull
Flipkart.com and collectively these 3 websites are a    out money from their cash register and hand it
must see for me every day as I scan offers, tempting    over to you with a smile?
myself into a realm of fantasy purchase.                Questioning India’s readiness for online
Fantasy purchase is exactly what online shopping        shopping is so out of order, because Indians
has become in India and while it’s true that the        aren’t only ready but are frequently acting on
money paid is real, the offers and discounts seem       the many seductive offers thrown at them by
surreal. It’s often wondered how a Nike and Adidas      online retailers.
pair which are leading sports shoe brands globally
                                                        Customers love price decreases/discounts
can be worth a fraction of the MRP as available in
                                                        especially if the company can share the benefits
stores. And while it often astonishes the customers,
                                                        with them and with the elimination of some
they are all too ready to key in his bank details and
                                                        parts of the supply chain, these online retailers
make a purchase. There will be those naysayers who
think giving out bank details is risky but with an      can well afford to sit back and offer timely baits
option like Cash on Delivery, it’s a winner takes all   for repeated low involvement purchasing
situation. Online shopping in India has thus            behaviour.
effectively altered perceptions of High Involvement     Offers like “Sign Up or Refer a friend and get Rs.
Purchasing to a considerable Low Involvement            1000 off” are something traditional retail stores
Purchase mentality.                                     will never in our lifetime ever think of offering.
Case in point of a mobile phone which is carefully      The entire retail ball game has changed due to
reviewed a million times by youth who are all too       the very disruptive innovation of people being
keen to get the best features at amazing prices,        able to navigate, choose, order, pay, receive and
now seldom think twice before buying them               reject at no extra charge, sitting entirely in the
online. Cue – Best Rates for First Grade Products.      comfort of ones living room vis-à-vis running to
This titanic shift has emanated and now is slowly       malls and stores and haggling with errant
hitting the retail stores hard. A phase existed         storekeepers who more often than not have
where online shopping was considered grave risk,        neither the right attitude nor product
but rock bottom prices and extensive variety have       knowledge.
made consumers act/behave in rather peculiar            While all seems hunky dory with online
ways.                                                   shopping, there still lies the Indian mentality of
The Indian culture is known to appreciate ”Free         touch and feel where sans it; people just refuse
Stuff”, be it Free food, Free drinks and now with       to make a purchase and poor internet
online shopping, Free Shipping and even Free            penetration which definitely disturbs the entire
Return Policies should the consumer develop             online shopping landscape. However, these
                                                        challenges are slowly being dispelled with
                                                        results there for all to see. With an estimated
                                                        market expected to touch Rs. 7000 crore by
                                                        2015, it’s not long before we start talking about
                                                        the demise of traditional retail.
                                                        Consumer behavior has changed so much that
                                                        now everyday life actually comprises Eating,
                                                        Praying and Shopping Online!!

15                                                                                     JULY 2012
SIMSR GLOBAL MARKETING CONFERENCE
               MARKETING METAMORPHOSIS
                  Transforming Lives …… Nurturing Lifestyles
What could be the co - relationship between Chaos Theory, Butterfly Effect and
Marketing? Seemingly none on the first inspection.
Edward Norton Lorenz (May 23, 1917 – April 16, 2008) was an American
mathematician and meteorologist, and a pioneer of Chaos Theory. He coined
the term butterfly effect. Lorenz built a mathematical model of the way air
moves around in the atmosphere. As Lorenz studied weather patterns he
began to realize that they did not always change as predicted. Minute
variations in the initial values of variables in his twelve-variable computer
weather model (c. 1960) would result in grossly divergent weather patterns.
This sensitive dependence on initial conditions relative to widely dispersed
outcomes came to be known as the butterfly effect.
                                               So what does this have to do with the function of
                                               marketing? If one inspects the butterfly effect statement, it
                                               appears that seemingly insignificant actions could over time
                                               affect or evolve into great extra ordinary results that were
                                               not conceived in the original action. Keeping target
                                               customers as the central focus point, small actions carried
                                               out by companies could build up into huge profitable
                                               returns. This would be more true than ever before in the
                                               highly turbulent and competitive marketing landscape. On
                                               the flip side, a small comment by a consumer put up on
                                               social media like facebook or twitter could build up into
                                               something very big, going by the logic of the butterfly
                                               effect.
                                               Therefore, successful marketing needs to move beyond
                                               identifying consumer needs and serving them profitably.
                                               The function of marketing would have to necessarily extend
                                               into transforming the lives of consumers through providing
                                               necessary products / services for a comfortable and healthy
                                               living but also providing the ways and means to nurture his
                                               lifestyle.
For emerging markets like India, the power of observation to transform
lives is the biggest marketing tool. Companies like Tata Motors have
used frugal engineering to build cars like the Tata Nano. Mahindra &
Mahindra have developed the 15 HP tractor Yuvraj 215 for the small &
marginal farmers of India. Yuvraj 215 is expected to expand the tractor
market at the bottom end of the pyramid and enable the small and
marginal farmer to maximize yield by leveraging mechanization. The
Target Group for the Yuvraj 215 is primarily those farmers who are
dependent on farming with bullocks and seek to increase their land
productivity at an affordable cost. This brand is a key part

THE MARKSMAN                                                                                           16
SIMSR GLOBAL MARKETING CONFERENCE
of Mahindra & Mahindra’s vision to go beyond retailing of tractors and focus on creating rural prosperity
through design, manufacture and marketing of appropriate farming technology. Considering that 80% of
the farmers in India are still dependant on non-mechanized means of farming, the role that Yuvraj 215
will play to bring about rural prosperity is immense. This would impact the lives and lifestyles of rural
India in unknown ways, bringing to the fore once again the butterfly effect.
User generated content being uploaded on facebook and youtube have relocated the locus of control
from the company to the consumer with respect to brand building. Websites like www.cashurdrive.com
have given a different meaning to the concept of ambient media. A consumer could register his car on
this website, rent out his car exterior for carrying company ads and get paid for the same depending
upon the distance traversed by him / her every day and the extent of car exterior rented for carrying the
company advertisement. Thus a consumer could recover his fuel expenses partially or totally, depending
upon the deal entered into with www.cashurdrive.com.
While organized retail is giving stiff competition to the unorganized sector in India, emergence of
websites like easyration.com offer not only price advantage but also convenience to the consumer
wanting to save both time and money while shopping for groceries and other daily necessities. As
online shopping for groceries gains prominence, it would be a tough challenge for the organized retail to
define their competitive space. Further, websites like www.snapdeal.com which give out sales
promotions offers have converted sales promotion as not just a short term incentive but an instant
incentive to boost sales.
Deficient infrastructure in both the rural and urban markets
presents its own marketing developmental challenges. There is no
doubt about the correlation between infrastructure development
and opening up of marketing opportunities. With technology
becoming the biggest enabler for all stake holders of the marketing
function, there are newer opportunities and methods of marketing
just waiting to be explored.




   K.J. Somaiya Institute of Management Studies & Research (SIMSR) and Interface proudly present
   the 8th SIMSR Asia Marketing Conference.
   With its theme for this year – “Marketing Metamorphosis”, the conference looks to elaborate on
   these aspects and more. It is a conference which gives the best marketing minds to share their
   work with the world. Participants from US, UK and APAC region convene to deliver their marketing
   work which changes the marketing landscape.
   The last date for abstract submission is August 27, 2012 (Monday). Abstracts are to be submitted in
   soft copy only at simsrglobalmktg@simsr.somaiya.edu OR simsrglobalmktg@gmail.com.
   For                   further                  details                please                   visit
   http://simsr.somaiya.edu OR http://simsr.somaiya.edu/simsr/sgmc/index.html




17                                                                                    JULY 2012
SIMSR GLOBAL MARKETING CONFERENCE
Conference Objectives                                                 Conference Dates
To offer a platform for marketing practitioners, academicians and     4th & 5th Jan, 2013
researchers to:                                                       For Whom
1.    Analyze and share their knowledge and experience of cutting     1.    Marketing Academicians
      edge innovations in marketing.                                  2.    Marketing Practitioners
2.    Discuss possible strategies and strategic options to overcome   3.    Doctoral Students
      the challenges of technology, competition, and changing         4.    Marketing Researchers
      consumer profile/behavior.
3.    Analyze, understand and develop strategies to cope with the
      ever changing marketing landscape.

Areas of Interest                                                    Industry Stalwarts on the Advisory Board
     Brand Management                                               Dr. Bhaskar Das
     Consumer Behavior                                              President, The Times Of India Group, Bennett Coleman
     Corporate Social Responsibility                                & Co. Ltd. (BCCL)
     Customer Relationship Management                               Mr B S Nagesh
     E-Commerce                                                     Founder – TRRAIN
     Innovations In Marketing / Sales / Distribution / Product      Dr M G Parameswaran
      Development                                                    Executive Director & CEO, Draft FCB Ulka
     Integrated Marketing Communications                            Mr Sanjiv Sarin
     International Marketing                                        Regional President, Tata Beverages, South Asian
     Marketing To New Emerging Segments                             Region
     Positioning And Re-Positioning Strategies                      Dr Satyendra Upadhyay
     Pricing Innovations                                            Consultant(India-China Trade Relations)
     Retailing
     Rural Marketing
     Services Marketing
     Social Marketing
     Social Media Network Marketing
     Any Other Marketing Related Areas
                                                Conference Academic Partners

                                     College Of Business & Public Administration                       Xiamen University
                                                       California State University                                China
                                                             San Bernardino, USA

                                                            Venue
                                 K.J. Somaiya Institute of Management Studies & Research,
                                                      Vidyavihar (East),
                                                   Mumbai – 400 077, India
                                             Website: http://simsr.somaiya.edu
                         Email: simsrglobalmktg@simsr.somaiya.edu / simsrglobalmktg@gmail.com
                                          Phone: +91 22 6728 3000 / 3050 (Board)
                                                    Fax: +91 22 2102 7219



 THE MARKSMAN                                                                                                     18
SquAreheaD




19                JULY 2012
BUZZ
                 THE CROSSWORD                                         THE CLUES




                    ACROSS                                                     DOWN
  1.       "Bholu" the guard is the mascot of which      4. One theory suggests that the name of the
           organisation?                                 company was derived from sandwiching of
  2.       This is a hill at Manmad, Maharashtra         cream between two cookies.
           was the inspiration for this company's
           logo?
                                                         5. The founder of which famous iconic brand
  3.       The founder of which company was
           inspired by his sister while she was
                                                                named it after his elder brother's son
           applying a mix of Vaseline and coal dust             and it had marked the arrival of
           to her eyelashes? The pic shows the                  advertising agency given in the pics?
           earlier name of the company.
  4.       Which car, based on the Morris Oxford         6. Sharabha is a mythological creature having a
           model, is fondly called as "The King of       body of a lion and the head of an elephant, was
           Indian Roads" and is owned by the             chosen as the logo of which brand?
           company given in the pic?
  8.       Which company, owned by the group
           shown, is known for introducing the first     1/9. Which photo sharing platform, launched in
           anti-gravity watch, first pocket watch        Oct 2010, has a distinctive feature of confining
           with two time zones and the T-Touch           photos to a square shape?
           technology?
                                                  9.Instagram     8.Tissot    7.Ambassador
6.MysoreSandal        5.Vimal          4.Oreo     3.Maybelline    2.ThumsUp                  1.IndianRailways



THE MARKSMAN                                                                                               20
CALL FOR ARTICLES
                   AUGUST 2012
     Articles can be sent on any one of the following topics*:


            1. Olympic effect: Sharp rise in Sports Apparel purchases
            2. Intel Ultrabook - Does Intel exert excessive control on
               computer hardware companies?
            3. Personalized services in Organised Indian Retail:
               sensible or irrational?


     *Please ensure that there is no plagiarism and all references are
     clearly mentioned
         1. One article can have only one author.
         2. Your article should be from 500-600 words and MUST
            be replete with relevant pictures that can be used to
            enhance your article.
         3. Send in your articles in .doc/.docx format with font
            size 11 (Arial) to: interface.newsletter@gmail.com
         4. Subject Line: Your Name_InstituteName_CourseYear.
         5. Kindly name your file as: Your Name_Topic
     The best adjudged article will be given a winner's certificate.
     Deadline for submission of the articles: 11:59 PM , 16 August
     2012.




21                                                               JULY 2012
To subscribe to "The Marksman", Follow the link:-
              http://interfacesimsr.weebly.com/the-marksman.html

         OR drop in a mail/contact us at : interface.newsletter@gmail.com
          Subject line: Subscribe: Your Name_Institute Name_Course Year



                                  THE TEAM
                COVER STORY              SPECIAL STORY      It’s all about AD-itude
               Upveen Tameri               Yash Chamaria                Hinal Shah


                 SquAreheaD             Brand MARK ive           COVER & DESIGN
             Pallavi Srivastava              Hinal Shah          Tilottama Sanyal


                      TWEETS                       BUZZ          PROOF READING
                  Sujit Mishra               Sujit Mishra           Niyati Chamyal


   SIMSR GLOBAL MARKETING                  PROMOTIONS
            Keith Mascarenhas         Keith Mascarenhas
                                           Vibhav Shukla

 Follow us at:                                                           Website:
 http://www.facebook.com/simsr.interface         http://interfacesimsr.weebly.com


THE MARKSMAN                                                                     22
MARKSMAN
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The marksman july_2012

  • 1. The MARKSMAN K J SOMAIYA INSTITUTE OF MANAGEMENT STUDIES & RESEARCH VOL. 2| ISSUE XI| JULY’12
  • 2. EDITOR’S DESK Dear Readers, Welcome to another edition of your favorite marketing magazine! MARKSMAN starts afresh this year enthused with your constant support and encouragement. It’s that time of the year when campuses are burgeoning with enthusiasm, new faces and a lot of questions. At MARKSMAN we strive to open up a world opportunity and ideas to young minds. We help you stay ahead of times and think beyond the obvious. MARKSMAN shall be a resourceful companion in your quest for knowledge! With your cover story, Grassroots Marketing, explore the benefits of reaching your target audiences directly and in a more cost effective way! Special story on Cause Related Marketing and highlights the mutual benefit that modern businesses and non profit organizations derive from this novel means of marketing. Our Mark-ive, Its all about Adi-tude, Tweets, SquareHead and Buzz will appeal to all. We would also like to congratulate the winners of our Featured Articles- Smriti Sudish , Divya Bhatia and Wayne Soares. Signing off, with some food for thought for all budding marketers “Clarity triumphs perseverance ” Hope you enjoy this issue as much as we did making this for you. Cheers !! Team – Marksman The Interface – The Marketing Club of SIMSR 01 JULY 2012
  • 3. CONTENTS TWEETS COVER STORY 03 GRASSROOTS It’s all about MARKETING AD-itude! 04 07 brand MARK-ive SPECIAL STORY 05 CAUSE RELATED MARKETING GLOBAL SIMSR MARKETING 10 16 SquAreheaD FEATURED ARTICLES 19 TREND OF ONLINE MARKETING IN INDIA …12 “SATYAME VAJAYATE” MILKING TV RATINGS: FAIR? …13 BUZZ PRODUCT PLACEMENTS IN FILMS …15 20 THE MARKSMAN FEBRUARY 2012 02
  • 4. TWEETS GOOGLE LAUNCHES JELLY BEANS ANDROID Android 4.1 Jelly Bean, released on July 11th 2012, is the fastest and smoothest version of Android yet. It is an incremental update with the primary aim of improving the user interface, both in terms of functionality and performance, it improves on the simplicity and beauty of Android 4.0, and introduces a new Google search experience on Android. It is also capable of adapting itself to present information in different ways depending on the size of the gadget it is running on. IKEA LIKELY TO ENTER THE INDIAN MARKET The global furniture giant IKEA offered a welcome respite for the Indian markets by an investment of Rs 10,500 crore for setting up single-brand retail venture. The company has sought government permission to set up a wholly owned Indian subsidiary and will open 25 stores with an investment of Rs 4,200 crore in the first phase. The entry of the 24.7- billion euro Swedish giant will bring in many other positive direct and indirect benefits for India. RENAULT INDIA LAUNCHES "THE DUSTER” Renault India has launched their first genuine volume product, the Duster SUV in India at a price starting from Rs 7.19 L. Renault's entry into the Indian Automobile market with Mahindra Logan could not create an impact as the product failed. If Duster clicks, then there is possibility of Renault improving its brand image. VOLKSWAGEN ON A YOUTUBE TEST DRIVE Volkswagen has created 'The YouTube Test Drive', a campaign which invites users to post any query they have on the Jetta TSI directly on YouTube and receive a video response to their questions. The campaign is currently live on www.jettatsi.com. Some of the features of the car have been captured through videos laced with humor and wit. Within a few hours of the launch of the campaign, the YouTube videos had already gathered more than 6,000 video views. DENTSU INC. The 111-year-old Japanese advertising company, agreed to buy Britain’s aegis group plc in a £3.16 billion (Rs.27,270 crore) deal to create a global media and marketing network. The purchase is the second-biggest overseas takeover by a Japanese company this year. ART OF LIVING NOW ENLIGHTENS THROUGH TABLET PCS Shri Shri Ravi Shankar's Art of Living has partnered with Bangalore based EAFT Technologies to launch Android tablets called "Enlighten" which is preloaded with content for the devotees of Shri Shri Ravi Shankar. 03 JULY 2012
  • 5. It’s all about AD-itude! MEDIA: OOH MEDIA ADVERTISER: JHALAK DIKHHLA JAA ADVERT TITLE(S): DISCO BALL OOH AGENCY: MILESTONE BRANDCOM, INDIA Bringing out the stage away from the Tv to the roads!! Jhalak Dhiklaja made the roads feel like the real dancing stage for stars. A gigantic disco ball was placed at a key arterial route in Mumbai – Mahim causeway. The disco ball, sparkling through the night was set up on a rotating disc. It was visible from a distance of over 500 metres. The TV show has rolled out an extensive outdoor media campaign in over 22 cities. The attempt is to reach all Hindi Speaking Markets (HSM), with a focused push on metros and 30 priority towns within HSM. Milestone Brandcom has executed the campaign across these markets using a wide array of 1500 high-impact outdoor media touch-points. The idea of using the ‘Disco Ball’ was to bring out the essence and star power of the show. It stood out distinctly and created excitement. It helped in creating buzz and hence achieve the desired impact. Through high visibility and innovation, the action was brought from the sets to the streets, creating experience for Brand- Jhalak Dhikhlaja. MEDIA: TV ADVERTISER: BENNETT COLEMAN & CO. LTD BRAND: BOMBAY TIMES ADVERTISE TITLE: BORN GLAMOROUS CREATIVE AGENCY: TAPROOT INDIA Taproot India created a film to celebrate Bombay Times’ 18th year. It tries to bring out glamour which is the essence of the supplement and it tries to show how Bombay Times has affected the lifestyle of its readers. The TVC shows several young Mumbaikars - a girl, a government official, a gas cylinder delivery boy, a milkman, a fisherwoman and a rickshaw driver - all in the best of the fashion. Their dressing stands out from their surrounding environment given the nature of work they are into. All through the TVC, a soundtrack keeps playing in the background whose words go - 'Style maara toh darna kya, thoda hero bana toh darna kya. Glamour hi hai koi chori nhi, zara filmy bana toh darna kya'. (What's the harm in being stylish or glamorous!) The TVC ends with text that says those who read Bombay Times are 'Born Glamorous'. TVC is amazingly crafted and it sends across the message effectively. Bombay Times is serving glamour since 18 years- taking the credit for City’s style and fashion quotient. THE MARKSMAN 04
  • 6. Brand-MARK-ive THE WALMART STORY Birth of Discount Retailing Most people think discount retailing began in 1962 – the year that Kmart, Target, and Walmart first opened. However, in reality, the chain of variety stores Sam Walton owned during the 1950s faced stiff competition from many regional discount stores. 1962 – WALMART BEGINS Before opening Walmart, Sam travelled the country studying everything he could about discount retailing. He became convinced American consumers wanted a new type of store. Trusting his vision, Sam and his wife Helen put up 95 percent of the money for the first Walmart store in Rogers, Ark. 1972 – WALMART GOES PUBLIC Discounters such as Kmart quickly expanded in the 1960s, while Sam only had enough money to build 15 Walmart stores. In 1972, Walmart stock was offered for the first time on the New York Stock Exchange. With this infusion of capital, our company grew to 276 stores in 11 states by the end of the decade. THE 1980S – WALMART COMES OF AGE In 1983, the first Sam’s Club members-warehouse store opened. The first Supercenter opened in 1988, featuring a complete grocery, and 36 departments of general merchandise. By 1989, there were 1,402 Walmart stores and 123 Sam’s Club locations. Employment had increased tenfold. Sales had grown from $1 billion in 1980, to $26 billion. THE 21ST CENTURY – ONE OF THE MOST SUCCESSFUL RETAILERS IN THE WORLD Today, 10,185 stores and club locations in 27 countries employ 2.2 million associates, serving more than 176 million customers a year. Its basic value has always been, and always will be, customer service. WALMART DISCOUNT STORES WALMART SUPERCENTERS The first Walmart Store that opened in 1962 was a Supercenters were developed in 1988 to meet the discount store. Today there are 624 stores offering a growing demand for convenient, one- stop family pleasant and convenient shopping experience across shopping, main essence being- Every Day Low US. The size of an average store is 108,000 square Prices. It is a combination of full grocery and feet. Each store employs 225 associates. general merchandise. These stores feature wide, clean, brightly-lit aisles There are 3,029 Supercenters, and most are open and shelves stocked with a variety of quality, value- 24 hours. Supercenters average 185,000 square priced general merchandise, including- Family feet and employ about 350 or more associates. apparel, Health and Beauty aids, Electronics, Toys, Supercenter groceries features- Bakery goods, Lawn and garden items, Jewellery, Automotive Meat and dairy products, Fresh produce, Dry goods products, Home furnishings, Hardware, Sporting and staples, Beverages, Deli foods, Frozen foods, goods, Pet supplies, Housewares etc. Canned and packaged goods, Condiments and 05 JULY 2012
  • 7. Brand-MARK-ive spices, Household supplies, etc. Most more. Many have pharmacies as well. Supercenters also have many specialty shops such as: Vision centre, Tire & Lube Express, Brand- Walmart.com name restaurants, Portrait studio and one-hour Founded in 2000, Walmart.com brings the photo center, Pharmacy, Health Clinic, convenience, great merchandise selection, Employment Agency, Hair salon, Bank, etc. friendly service and Every Day Low Prices of your neighbourhood Walmart to the Internet. WALMART NEIGHBORHOOD MARKETS Walmart.com features more than 1,000,000 Walmart Neighborhood Markets offer a quick and products, plus easy-to-use music downloads and convenient shopping experience for customers digital one-hour photo services. During the who need groceries, pharmaceuticals, and holidays, Walmart.com features many special general merchandise all at our famous Every Day offers available only online. It’s also a convenient Low Prices. place to find out about our exciting in-store First opened in 1998, there are now 199 Walmart holiday specials. With Site to Store program, one Neighborhood Markets, each employing about 95 can purchase items at Walmart.com and then associates. A typical store is about 42,000 square have them shipped free to its local store for feet. pickup. Walmart Neighborhood Markets feature a wide variety of products, including: Fresh produce, SAM WALTON’S SECRET- GIVE YOUR Meat and Dairy products, Frozen foods, Dry goods CUSTOMERS WHAT THEY WANT and staples, Health and beauty aids, Stationery In his autobiography, Sam said, “… if you think and paper goods, Drive-through pharmacy, Deli about it from the point of view of the customer, foods, Bakery items, Canned and packaged goods, you want everything: a wide assortment of Condiments and spices, Pet supplies, Household quality merchandise; the lowest possible prices; supplies, One-hour photo centre. guaranteed satisfaction; friendly, knowledgeable service; convenient hours; and a pleasant WALMART EXPRESS STORES shopping experience. You love it when a store The first two Walmart Express test stores opened exceeds your expectations, and you hate it when in June 2011 in Northwest Arkansas. Walmart a store inconveniences you, gives you a hard Express has been created to offer low time, or pretends you’re invisible” prices every day in a smaller format store that provides convenient access for fill-in and stock-up shopping trips. The stores give Walmart flexibility in serving customers, especially in rural and urban areas where shoppers may not have access to larger stores. The Walmart Express test stores average 15,000-square- feet and offer groceries and general merchandise, including an assortment of fresh produce, dairy and meat, dry goods, consumables, health and beauty aids, over- the-counter medicines and THE MARKSMAN 06
  • 8. C O V GRASSROOTS MARKETING E R In today’s world which is all about startups and people armed with just an idea of a product or a service and little or no funding even to prototype the product, one can’t even dream of giving competition to big wigs like Pepsi Co. and HULs of the world in S terms of marketing or advertising ones products. So what hope does one have of surviving in the world of multi-million dollar advertising budgets? Of not getting lost T in the jungle? The answer of course is Grassroots marketing. O R WHAT IS GRASSROOTS MARKETING? idea or a product that has good As the names suggests this type of marketing functionality and only visibility is your Y works at the basic level and doesn’t care about problem. the bells and whistles usually associated with costly advertising campaigns and other GRASSROOTS MARKETING marketing methods. Grassroots marketing is VS VIRAL MARKETING the opposite of mass marketing, which Viral marketing can be taken as an analogy broadcasts a product message to the vast and also works on a similar concept. The general population in hopes that it will difference though is that whereas viral resonate with a small portion of that group. In marketing dies down as fast as it goes up, grassroots marketing, the idea is to directly meaning the efforts put in are not sustained connect with a product or service's most and limit to creating just an initial buzz, logical potential customers at their places of grassroots marketing deals with a sustained work, commerce and leisure. It could also be effort over a long period and requires a done at the store itself by means of free much longer commitment. Whereas viral product trials and works best if you have an marketing might be used as just one of the 07 JULY 2012
  • 9. COVER STORY current revenue is 90 million Canadian dollars. This goes on to show the simplicity and effectiveness of a grassroots marketing campaign. R E L E VA N C E I N TO D AY ’ S W O R L D The argument could be that with such easy access to social media and with its humongous footprint, is it not easier and more effective to use social media marketing which would also reach more people than let’s say a flyer or a ways to promote a product or a service, small sign post. Well it would definitely reach grassroots marketing can be used in place of an more people but how many of them will entire campaign. Viral marketing is a term that is remember it after five minutes? The problem a being used very loosely these days and the social marketer faces these days is of very short media craze only adds to this. Grassroots attention spans and generating brand recall marketing is often more widely used without when it matters the most, which is time of people actually knowing about it. purchase. So grassroots marketing works despite reaching a narrower customer base as more DOES IT WORK? people from that proportion convert into Grassroots marketing is usually used by startups purchasers which is the ultimate target of every and cash strapped organizations so although they campaign might be locally very well received and successful, majority of the people rarely get to SOME SUCCESSFUL EXAMPLES know about it. But some unique examples are Häagen-Dazs, the high end ice crème brand used there of companies which hit it big using grassroots marketing to promote its 5 new, all grassroots marketing. One of the most successful natural flavors in 2009. It used “SheSpeaks”, a and popular grassroots marketing campaign was word of mouth sampling party to promote and create a buzz around the new flavors before the launch. It not only gave them much needed publicity for the new flavors, but also valuable feedback from actual customers. Also, recommendation from your peers or friends is more run by a company called “1-800-GOT-JUNK?” The credible than a owner put up signboards on electricity poles polished ad reading just the name of the company which campaign and hence incidentally was also the number which needed the concept worked to be called to get rid of any unwanted junk. It very well. had cost him around $1.5 for each board. Its THE MARKSMAN 08
  • 10. COVER STORY Another good and very recent example is of “Turn this ship around” campaign. With the US presidential campaigning in full swing, Republicans have come out with an advertisement showing Democrat Barack Obama as an arrogant, steadfast captain of a ship heading in the wrong direction. It is now gaining mass popularity as more and more Republicans have started using this advertisement in their campaign for the elections. To sum up, in the current times with cut throat competition and differentiation being the only key, grassroots marketing is your key to steer clear of the clutter and be out of the ordinary Another controversial yet popular ad campaign and in the customers face. It forces the viewer to was by Acclaim Entertainment, a computer game take notice because now he can even fast company. It offered relatives of recently forward through the TV commercial with a click deceased people to let them put a small poster of a button and with it goes all the money spent of a character of their upcoming game, “Shadow in making and airing the commercial. As the Man: 2econd Coming” on the tombstone of the saying goes, “Grass is always greener on the deceased. It generated a lot of controversy and other side of the fence”, we hope marketing as the saying goes; no publicity is bad publicity, experts realize this and adopt grassroots Acclaim Entertainment got a lot of attention for marketing and we get to see more innovative the campaign. methods of marketing. 09 JULY 2012
  • 11. CAUSE RELATED MARKETING Cause Marketing or Cause-related S Marketing refers to a type of marketing involving the cooperative P efforts of a “for profit” business and a non-profit organization for mutual E benefit. This term can be generalized C to refer to any type of marketing effort for social and other charitable causes. I With increased internet penetration, cause marketing has been conducted A increasingly through online channels in the last decade and it has no longer L been restricted to offline strategies. S Cause marketing can take on any forms including a. Product, Service, or transaction specific, b. Promotion of a common message, c. Product licensing, endorsements and T certifications, d. Local partnerships and so on. Cause related marketing is a powerful marketing tool that business and non-profit O organizations are increasingly leveraging. Cause related marketing should not be confused with corporate philanthropy and R corporate sponsorships. Corporate philanthropy takes place through direct monetary gifts to a non-profit. Corporate sponsorship is a bit closer to cause marketing since the Y corporation gives the non-profit money to hold an event, run an art exhibition or other time limited activity. Cause marketing can have various benefits, both for the society and the organizations involved in it. It can improve social welfare, drive sales, increase market value of a firm, enhance the public image of the company to name a few. Cause marketing can affect a brand of the company in a drastic way. It can create a sense of brand community and elicit brand engagement. Many companies have shown breast cancer as a cause. For eg. American Express contributes a percentage of their income to Breast Cancer foundation in USA. THE MARKSMAN 10
  • 12. SPECIAL STORY ITC has Enduring as its core value. For every classmate notebook you buy, ITC contributes Rs.1 to its rural development initiative that supports primary education in villages. Tata Group runs Endowment Schemes to provide higher education for deserving Indians, presented the first corporate sustainability report, social services—the thrust area rural development, community health, basic education and vocational training. It also spends on basic infrastructure and disburses money through various charitable trusts and relief and reconstruction societies. A V Birla Group’s initiatives are channeled through The Aditya Birla Center for Community Initiatives and Rural Development spearheaded by Rajashree Birla (wife of Aditya Birla). All the Group companies are dedicated to social development. Hindalco an AVB group company is an epitome of cause related marketing. 11 JULY 2012
  • 13. FEATURED ARTICLE ETHICAL SHOWS LIKE SATYAMEV JAYATE MILKING RATINGS OUT OF PEOPLE’S MISERY: FAIR? - Smriti Sudish, SIMSR AGENT OF CHANGE OR MARKETING? Come April we were asked to keep our indolent Sundays free since Mr. Aamir Khan requested for a heart to heart conversation with TV audiences as “ dil pe lagegi tabhi baat banegi”. He captured public imagination with his new show by displaying a new Indian dysfunctionality every Sunday which a modern, educated, India may think is non-existent. He looks like an agent of change, a torch bearer at the end of the tunnel. So, no qualms about its success since the popularity of its inaugural show splashed on twitter, where female foeticide trended as number one story for the day . But as the show is on route to being telecasted for a second season, questions on its intentions and its celebrity host Aamir Khan’s misty-eyed look with over emphasis on its studio audience reactions, one wonders whether all the brouhaha is overstated. So while the show gives us a glimpse into the victims life, their plight and sorrow which is served to us marinated with entertainment, may seem inconsiderate towards the contestants. Ethical being a very subjective word , we define it as, moral principles that govern a person's or group's behaviour. The meaning of "ethics" is hard to pin down, and the views many people have about ethics are shaky. MISERY LOVES COMPANY So is milking TV rating out of people’s misery, ethical? Probably No. But misery loves company. The victims shared their heartfelt stories ingenuously, with the sole intention of an increased awareness among people. Earlier, shows like Kaun Banega Crorepati season 5 too sieved through contestants, for those who have rousing backgrounds. As the cameras panned into the prospective candidate’s homes, special video montages were being prepared. Puppeting human emotions to generate TV ratings is a common practice, so when Aamir judiciously sheds tears, nods in disbelief ,and chokes amid sentences it may seem over the top, but a greater good arising from it like bills getting passed and medical licenses cancelled should be considered. TR(A)P OF THE TRPs Child sex abuse and Dowry are evils we greet everyday in our newspaper. It takes more than rallies, activism and demonstrations to make an impact. It needs a effective communicator and painstaking research on these issues. This is what satyamev jayate has done with sheer conviction via tailor made multilingual offering for the viewers. Mr. Aamir has devoted 2 years, to spearhead this project into reality. So, agreed. A well marketed man like Aamir did fall prey to industry norms by trying to pull audiences’ strings by selling emotions. But what matters is whether the message comes through. He took the concept of activism, which is normally considered as an elitist’s prerogative, to convert it into a common man’s platform and converted those TRPs into commercial success. SSR: SUNDAY SOCIAL RESPONSIBILITY Mr.Aamir did ignite a certain spark of flame within the audience, but this again is just a spark, it needs to spread into a fire. Technically speaking, when the victims, unabashed, share their experience it must be taken as a cue to start up with something. If just thought of, as a Sunday reality show, which people view to enjoy and later forget won’t suffice. The audience reactions can be gauged by this poll, but even if 1% of the families that follow this show decide to take action against any societal evil, the purpose seems fulfilled even amidst all the tamasha and rona dhona ! THE MARKSMAN 12
  • 14. FEATURED ARTICLE PRODUCT PLACEMENT IN FILMS - Divya Bhatia, Welingkar Are traditional methods of marketing dying? If you TYPES OF PLACEMENTS don’t believe in it, try to answer these simple questions: Do you flip advertisement page while reading a magazine? Do you fast forward commercials while watching the television? Do you have spam filter in your electronic mail box? BEGINNING OF TREND Do you change the radio station when you hear This concept of embedded marketing is not new. It the commercials? has been into use from the 19th century. The The answer to most of the questions must be yes. earliest reference of a product placement comes in The reason behind this is that the existence of so the 1940’s Film “Chalti Kaa naam Gadi” with the much advertising makes advertising less effective. brand Coca Cola and Vodka. Even this was used in People don’t pay attention to ads anymore. earlier times in medium such as print media, Researches show that 80% of advertisements are newspaper magazines and particularly in novels. skipped. Thanks to increase in technology which PROCESS gives the consumers option of skipping the In some cases marketing is done free of cost advertisements by using applications such as because producer is getting benefited by use of digital recorders, remote control and add blockers. products such as free usage of clothes and Marketing by traditional methods is becoming accessories. But in other cases producers do difficult day by day, so marketer comes with this charge some amount from marketers which helps idea of embedded marketing or product producers in meeting their expenses. placement where chance of skipping is less. MEDIUM OF EMBEDDED MARKETING After trying so many methods of marketing, Movies and serials: The best method of embedded brands are coming with embedded marketing or marketing is by placing it in TV program or movie in product placement as a new vehicle for reaching which audience see the gadget being used by their the customers. It is not like the TV and radio favorite stars. advertisements which convey the message Videogames: Online/Virtual placements aimed at directly. Here product is placed in front of the the elusive 18-34 years old demographic. As they consumer. It helps in increasing brand recall and are moving to more interactive forms of its instant awareness at the time of purchase. entertainment (video games, internet) These insertions are not in the advertisement Travel: Travelling vans are used for advertisements breaks as most of the people skip the breaks. They of products such as Gillette. are places at integral parts so the visibility of the Radio: Brand names are used repetitively in Music. product increases and reaches a targeted audience Sports: Embedded marketing has been prevalent which is receptive. in sports from national sports to sports at school Purpose of marketing is delivering the brand to level. Camera lingers on logos of sponsors on people. By product placement or Embedded player’s t- shirts and paintings on fields, just a little Marketing marketer is ensuring that brand is lived, too long before shifting back to main action. breathed and delivered to customer. Publishing- In comic books, newspapers and novels 13 JULY 2012
  • 15. FEATURED ARTICLE CHALLENGES WHILE DESIGNING EMBEDDED WHO ARE REAPING THE BENEFITS MARKETING Automobile industry: Is finding this marketing to be Compared with others forms of marketing very attractive. Ford took place in James Bond’s Embedded Marketing is giving better results. movies. Nissan cars feature outstandingly in the However, a number of issues need to be kept in television series Heroes (2006–2010) where the mind while utilizing Embedded Marketing. logos frequently zoom in/out or whole cars are Relevance of product to the situation should be shown for seconds at the opening of a new scene. there. Language and designing of script need to Computer & electronics: Apple frequently pays for be considered. Product placement turn into embedded marketing. It pays not in terms of deceptive and undisclosed when product is not money but in terms of product. in line with storyline. And like any other marketing campaign success of this embedded marketing campaign depends on a number of factors. A famous star may draw attraction to the product but would not augment sales. Product placements must remain relevant to the storyline. Another factor to be considered is that success of product placements is reliant on the success of the movie and consequently its reach, so selection of movie or serial must be done carefully to make marketing success. Success Tobacco: Tobacco companies make direct payment which will be determined will be qualitative as to stars for using their product. However they do it is not possible to evaluate Product not express it openly or don’t reveal the amount. Placements from a sales-generation Food and drink: Hippo in comedy circus perspective. EXAMPLES In Reality shows like India’s got talent judges are endorsing accessories’ brands. The movie “Dilwale Dulhanyiyan Le Jayenge” of the 1990s was a victorious story of introduction of “Stroh bear” in Indian market. Shahrukh endorsed Santro Zip drive in the movie “phir bhi dil hai hindusthani” NEGATIVE SIDE Brand permission: Using the brand name without Lays in MEIN HOON NA permission from owner. Like in case of Dabaang, Zandu Bam Company filed a case against the director of movie and later an outside court settlement had to be made. Product displacement: Brands do not want their product to be portrayed negatively. Mercedes refused to allow their products to be used in non- flattering settings such as in slums in Slumdog millionaire. COCA COLA in TAAL THE MARKSMAN 14
  • 16. FEATURED ARTICLE INCREASING TREND OF ONLINE SHOPPING IN INDIA - Wayne Soares, Xavier Institute of Management & Research My last four sneakers have been from Myntra.com cold feet and have a last minute change of mind. and Bestylish.com, my current phone from Conversely, which retail store would actually pull Flipkart.com and collectively these 3 websites are a out money from their cash register and hand it must see for me every day as I scan offers, tempting over to you with a smile? myself into a realm of fantasy purchase. Questioning India’s readiness for online Fantasy purchase is exactly what online shopping shopping is so out of order, because Indians has become in India and while it’s true that the aren’t only ready but are frequently acting on money paid is real, the offers and discounts seem the many seductive offers thrown at them by surreal. It’s often wondered how a Nike and Adidas online retailers. pair which are leading sports shoe brands globally Customers love price decreases/discounts can be worth a fraction of the MRP as available in especially if the company can share the benefits stores. And while it often astonishes the customers, with them and with the elimination of some they are all too ready to key in his bank details and parts of the supply chain, these online retailers make a purchase. There will be those naysayers who think giving out bank details is risky but with an can well afford to sit back and offer timely baits option like Cash on Delivery, it’s a winner takes all for repeated low involvement purchasing situation. Online shopping in India has thus behaviour. effectively altered perceptions of High Involvement Offers like “Sign Up or Refer a friend and get Rs. Purchasing to a considerable Low Involvement 1000 off” are something traditional retail stores Purchase mentality. will never in our lifetime ever think of offering. Case in point of a mobile phone which is carefully The entire retail ball game has changed due to reviewed a million times by youth who are all too the very disruptive innovation of people being keen to get the best features at amazing prices, able to navigate, choose, order, pay, receive and now seldom think twice before buying them reject at no extra charge, sitting entirely in the online. Cue – Best Rates for First Grade Products. comfort of ones living room vis-à-vis running to This titanic shift has emanated and now is slowly malls and stores and haggling with errant hitting the retail stores hard. A phase existed storekeepers who more often than not have where online shopping was considered grave risk, neither the right attitude nor product but rock bottom prices and extensive variety have knowledge. made consumers act/behave in rather peculiar While all seems hunky dory with online ways. shopping, there still lies the Indian mentality of The Indian culture is known to appreciate ”Free touch and feel where sans it; people just refuse Stuff”, be it Free food, Free drinks and now with to make a purchase and poor internet online shopping, Free Shipping and even Free penetration which definitely disturbs the entire Return Policies should the consumer develop online shopping landscape. However, these challenges are slowly being dispelled with results there for all to see. With an estimated market expected to touch Rs. 7000 crore by 2015, it’s not long before we start talking about the demise of traditional retail. Consumer behavior has changed so much that now everyday life actually comprises Eating, Praying and Shopping Online!! 15 JULY 2012
  • 17. SIMSR GLOBAL MARKETING CONFERENCE MARKETING METAMORPHOSIS Transforming Lives …… Nurturing Lifestyles What could be the co - relationship between Chaos Theory, Butterfly Effect and Marketing? Seemingly none on the first inspection. Edward Norton Lorenz (May 23, 1917 – April 16, 2008) was an American mathematician and meteorologist, and a pioneer of Chaos Theory. He coined the term butterfly effect. Lorenz built a mathematical model of the way air moves around in the atmosphere. As Lorenz studied weather patterns he began to realize that they did not always change as predicted. Minute variations in the initial values of variables in his twelve-variable computer weather model (c. 1960) would result in grossly divergent weather patterns. This sensitive dependence on initial conditions relative to widely dispersed outcomes came to be known as the butterfly effect. So what does this have to do with the function of marketing? If one inspects the butterfly effect statement, it appears that seemingly insignificant actions could over time affect or evolve into great extra ordinary results that were not conceived in the original action. Keeping target customers as the central focus point, small actions carried out by companies could build up into huge profitable returns. This would be more true than ever before in the highly turbulent and competitive marketing landscape. On the flip side, a small comment by a consumer put up on social media like facebook or twitter could build up into something very big, going by the logic of the butterfly effect. Therefore, successful marketing needs to move beyond identifying consumer needs and serving them profitably. The function of marketing would have to necessarily extend into transforming the lives of consumers through providing necessary products / services for a comfortable and healthy living but also providing the ways and means to nurture his lifestyle. For emerging markets like India, the power of observation to transform lives is the biggest marketing tool. Companies like Tata Motors have used frugal engineering to build cars like the Tata Nano. Mahindra & Mahindra have developed the 15 HP tractor Yuvraj 215 for the small & marginal farmers of India. Yuvraj 215 is expected to expand the tractor market at the bottom end of the pyramid and enable the small and marginal farmer to maximize yield by leveraging mechanization. The Target Group for the Yuvraj 215 is primarily those farmers who are dependent on farming with bullocks and seek to increase their land productivity at an affordable cost. This brand is a key part THE MARKSMAN 16
  • 18. SIMSR GLOBAL MARKETING CONFERENCE of Mahindra & Mahindra’s vision to go beyond retailing of tractors and focus on creating rural prosperity through design, manufacture and marketing of appropriate farming technology. Considering that 80% of the farmers in India are still dependant on non-mechanized means of farming, the role that Yuvraj 215 will play to bring about rural prosperity is immense. This would impact the lives and lifestyles of rural India in unknown ways, bringing to the fore once again the butterfly effect. User generated content being uploaded on facebook and youtube have relocated the locus of control from the company to the consumer with respect to brand building. Websites like www.cashurdrive.com have given a different meaning to the concept of ambient media. A consumer could register his car on this website, rent out his car exterior for carrying company ads and get paid for the same depending upon the distance traversed by him / her every day and the extent of car exterior rented for carrying the company advertisement. Thus a consumer could recover his fuel expenses partially or totally, depending upon the deal entered into with www.cashurdrive.com. While organized retail is giving stiff competition to the unorganized sector in India, emergence of websites like easyration.com offer not only price advantage but also convenience to the consumer wanting to save both time and money while shopping for groceries and other daily necessities. As online shopping for groceries gains prominence, it would be a tough challenge for the organized retail to define their competitive space. Further, websites like www.snapdeal.com which give out sales promotions offers have converted sales promotion as not just a short term incentive but an instant incentive to boost sales. Deficient infrastructure in both the rural and urban markets presents its own marketing developmental challenges. There is no doubt about the correlation between infrastructure development and opening up of marketing opportunities. With technology becoming the biggest enabler for all stake holders of the marketing function, there are newer opportunities and methods of marketing just waiting to be explored. K.J. Somaiya Institute of Management Studies & Research (SIMSR) and Interface proudly present the 8th SIMSR Asia Marketing Conference. With its theme for this year – “Marketing Metamorphosis”, the conference looks to elaborate on these aspects and more. It is a conference which gives the best marketing minds to share their work with the world. Participants from US, UK and APAC region convene to deliver their marketing work which changes the marketing landscape. The last date for abstract submission is August 27, 2012 (Monday). Abstracts are to be submitted in soft copy only at simsrglobalmktg@simsr.somaiya.edu OR simsrglobalmktg@gmail.com. For further details please visit http://simsr.somaiya.edu OR http://simsr.somaiya.edu/simsr/sgmc/index.html 17 JULY 2012
  • 19. SIMSR GLOBAL MARKETING CONFERENCE Conference Objectives Conference Dates To offer a platform for marketing practitioners, academicians and 4th & 5th Jan, 2013 researchers to: For Whom 1. Analyze and share their knowledge and experience of cutting 1. Marketing Academicians edge innovations in marketing. 2. Marketing Practitioners 2. Discuss possible strategies and strategic options to overcome 3. Doctoral Students the challenges of technology, competition, and changing 4. Marketing Researchers consumer profile/behavior. 3. Analyze, understand and develop strategies to cope with the ever changing marketing landscape. Areas of Interest Industry Stalwarts on the Advisory Board  Brand Management Dr. Bhaskar Das  Consumer Behavior President, The Times Of India Group, Bennett Coleman  Corporate Social Responsibility & Co. Ltd. (BCCL)  Customer Relationship Management Mr B S Nagesh  E-Commerce Founder – TRRAIN  Innovations In Marketing / Sales / Distribution / Product Dr M G Parameswaran Development Executive Director & CEO, Draft FCB Ulka  Integrated Marketing Communications Mr Sanjiv Sarin  International Marketing Regional President, Tata Beverages, South Asian  Marketing To New Emerging Segments Region  Positioning And Re-Positioning Strategies Dr Satyendra Upadhyay  Pricing Innovations Consultant(India-China Trade Relations)  Retailing  Rural Marketing  Services Marketing  Social Marketing  Social Media Network Marketing  Any Other Marketing Related Areas Conference Academic Partners College Of Business & Public Administration Xiamen University California State University China San Bernardino, USA Venue K.J. Somaiya Institute of Management Studies & Research, Vidyavihar (East), Mumbai – 400 077, India Website: http://simsr.somaiya.edu Email: simsrglobalmktg@simsr.somaiya.edu / simsrglobalmktg@gmail.com Phone: +91 22 6728 3000 / 3050 (Board) Fax: +91 22 2102 7219 THE MARKSMAN 18
  • 20. SquAreheaD 19 JULY 2012
  • 21. BUZZ THE CROSSWORD THE CLUES ACROSS DOWN 1. "Bholu" the guard is the mascot of which 4. One theory suggests that the name of the organisation? company was derived from sandwiching of 2. This is a hill at Manmad, Maharashtra cream between two cookies. was the inspiration for this company's logo? 5. The founder of which famous iconic brand 3. The founder of which company was inspired by his sister while she was named it after his elder brother's son applying a mix of Vaseline and coal dust and it had marked the arrival of to her eyelashes? The pic shows the advertising agency given in the pics? earlier name of the company. 4. Which car, based on the Morris Oxford 6. Sharabha is a mythological creature having a model, is fondly called as "The King of body of a lion and the head of an elephant, was Indian Roads" and is owned by the chosen as the logo of which brand? company given in the pic? 8. Which company, owned by the group shown, is known for introducing the first 1/9. Which photo sharing platform, launched in anti-gravity watch, first pocket watch Oct 2010, has a distinctive feature of confining with two time zones and the T-Touch photos to a square shape? technology? 9.Instagram 8.Tissot 7.Ambassador 6.MysoreSandal 5.Vimal 4.Oreo 3.Maybelline 2.ThumsUp 1.IndianRailways THE MARKSMAN 20
  • 22. CALL FOR ARTICLES AUGUST 2012 Articles can be sent on any one of the following topics*: 1. Olympic effect: Sharp rise in Sports Apparel purchases 2. Intel Ultrabook - Does Intel exert excessive control on computer hardware companies? 3. Personalized services in Organised Indian Retail: sensible or irrational? *Please ensure that there is no plagiarism and all references are clearly mentioned 1. One article can have only one author. 2. Your article should be from 500-600 words and MUST be replete with relevant pictures that can be used to enhance your article. 3. Send in your articles in .doc/.docx format with font size 11 (Arial) to: interface.newsletter@gmail.com 4. Subject Line: Your Name_InstituteName_CourseYear. 5. Kindly name your file as: Your Name_Topic The best adjudged article will be given a winner's certificate. Deadline for submission of the articles: 11:59 PM , 16 August 2012. 21 JULY 2012
  • 23. To subscribe to "The Marksman", Follow the link:- http://interfacesimsr.weebly.com/the-marksman.html OR drop in a mail/contact us at : interface.newsletter@gmail.com Subject line: Subscribe: Your Name_Institute Name_Course Year THE TEAM COVER STORY SPECIAL STORY It’s all about AD-itude Upveen Tameri Yash Chamaria Hinal Shah SquAreheaD Brand MARK ive COVER & DESIGN Pallavi Srivastava Hinal Shah Tilottama Sanyal TWEETS BUZZ PROOF READING Sujit Mishra Sujit Mishra Niyati Chamyal SIMSR GLOBAL MARKETING PROMOTIONS Keith Mascarenhas Keith Mascarenhas Vibhav Shukla Follow us at: Website: http://www.facebook.com/simsr.interface http://interfacesimsr.weebly.com THE MARKSMAN 22