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The Hughes Manufacturing Corporation




                         The Hughes Manufacturing Corporation

                                    Capstone Project

                                       Team Members:

                            Sandra Wright – Project Manager

                           Doris Suero – Financial Coordinator

                            Martin Burks – Network Engineer

                       Preston Mutch – Associate Network Engineer

                          Terrion Gathings – Network Architect

                                 ITT Technical Institute
The Hughes Manufacturing Corporation


                                                           Table of Contents

                                                                                                                                           Page

THE HUGHES MANUFACTURING CORPORATION .......................................................................... 1

NETWORK ENGINEERING CONSIDERATIONS................................................................................. 3

ENVIRONMENTAL CONSIDERATIONS ............................................................................................. 7

DOMAINS ......................................................................................................................................... 8

NETWORK EQUIPMENT & SERVICE PROVIDERS ......................................................................... 12

         ISP: AT&T Wide Area Ethernet ......................................................................................... 12

         Firewalls: Cisco Firewall PIX 515 ...................................................................................... 12

         Servers: Systemax Mission Pro SAS Server ....................................................................... 12

         Switches: Cisco Catalyst 2950C ......................................................................................... 12

         Wireless Routers: Linksys E1200 Wireless Router ............................................................ 13

         Wireless Devices ................................................................................................................. 13

         Routers: Cisco Router 2801 ................................................................................................ 13

VLANS ......................................................................................................................................... 13

SERVER 2008, ACTIVE DIRECTORY, AND VMWARE .................................................................. 15

AT&T INTERNET AND TELECOMMUNICATIONS PROVIDER ....................................................... 16

AT&T’S GLOBAL REACH ............................................................................................................ 17

COST EFFECTIVENESS .................................................................................................................. 18

THE CLOUD .................................................................................................................................. 19

THE HUGHES MANUFACTURING CORPORATION – VENEZUELA ................................................ 21

STRATEGY FOR THE BEST TYPE OF WORKSTATION ................................................................... 22

         Dell Inspiron One 2020 ....................................................................................................... 22

         Intel Core i3 2120T ............................................................................................................. 23

FACTORY AND WAREHOUSE RECOMMENDED TECHNOLOGY .................................................... 24



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The Hughes Manufacturing Corporation


        WDT3200 Mobile Computer .............................................................................................. 24

        WPL305 Barcode Printer .................................................................................................... 24

        Datalogic Magellan 8400 Barscanner ................................................................................. 25

        Part Ordering Process .......................................................................................................... 25

SECURITY UPGRADE RECOMMENDATION ................................................................................... 27

        Trend Micro......................................................................................................................... 27

CONVERGENCE OF VOICE OVER INTERNET PROTOCOL (VOIP) AND DATA SERVICES ............. 29

        Voice over Internet Protocol ............................................................................................... 29

        Unified Communications & Messaging .............................................................................. 29

        Public Switched Telephone Network .................................................................................. 29

IRON MOUNTAIN DISASTER RECOVERY ...................................................................................... 30

        Cloud-based backups ........................................................................................................... 30

        Restoration and Migration ................................................................................................... 32

        Offsite Tape Vaulting .......................................................................................................... 32

        The Backup Care ................................................................................................................. 32

        Media Migration .................................................................................................................. 32

        Tape Identification .............................................................................................................. 32

CONSOLIDATED FINANCIAL REPORT .......................................................................................... 34

CONCLUSION ................................................................................................................................ 35

ATTACHMENT A ......................................................................................................................... A-1

ATTACHMENT B ......................................................................................................................... B-1

ATTACHMENT C ......................................................................................................................... C-1

ATTACHMENT D ......................................................................................................................... D-1

REFERENCES ................................................................................................................................... 1




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The Hughes Manufacturing Corporation


                           The Hughes Manufacturing Corporation

       The Hughes Manufacturing Corporation, which specializes in plastic injection molding

parts, has been in business for over 40 years. The Corporation Headquarters is located in

Chicago, Illinois, and the Hughes Manufacturing Corporation has thousands of customers around

the world. The Hughes Manufacturing Corporation has two other locations in Miami, Florida

and Caracas, Venezuela.

       The Hughes Manufacturing Corporation wants to upgrade the factory’s, the warehouse’s

and the administrative center’s network for each location. Also, this project requires a design for

an international network. The Hughes Manufacturing Corporation CEO, Mr. Lee Henning, is

concerned about the corporation’s ability to keep up with growth and technology and has hired

Global Technology Providers to oversee this project.

       Mr. Henning gave Global Technology Providers, Inc. (“GTPI”) free rein in upgrading

the company’s systems at all three locations. GTPI needs to keep in mind that the new systems

need to be scalable, secure, reliable and available 24x7. When budgeting for new IT products

and equipment, cost must be considered above the purchase price. The resource allocation can

be done at the touch of a button, which increases the speed of the machines.

       The efficiency in maintenance is greatly improved because the IT personnel staff will no

longer have to drive to the remote locations to resolve any of the system’s problems. For most

companies, licensing is a potential liability. By having many enormous computers floating

around, it’s easier to lose track of the system’s licenses. If the company falls out of compliance,

this could lead to several vendor problems which might further lead to lawsuits and fines.

       There are companies now that purchase extra licenses than they actually need. By having

the operating systems stored and managed from a single location, it’s easier to keep track of each



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The Hughes Manufacturing Corporation


location and what they have. This will ensure every machine in use is accounted for. The

market has numerous resources that can simplify and automate the licensing management tasks

for the server environment.

       Additionally, there are companies that have really strict compliance obligations, which

make it easier to enforce data management policies while monitoring. When the time comes to

back up and restore, these companies would not have to worry about protecting consolidated

storage devices.




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The Hughes Manufacturing Corporation


                             Network Engineering Considerations

         In order to properly design a completely inter-connected technology network for The

Hughes Manufacturing Corporation, it was necessary to understand the corporation’s hierarchy,

the types of products that the corporation produces, as well as the types of products that the

corporation intends to produce at the Venezuela location. Global Technology Providers,

Inc.(“GTPI”) is aware that corporations expand as they become more successful and grow in

their markets. Machinery, warehouse, factory and office equipment are all added over a period of

time. The Hughes Manufacturing Corporation has been in business for over 40 years, which pre-

dates most computing and networking technology, so GTPI decided to visit Murray Plastics, a

much smaller-scale plastic injection molding company in Gainesville, Georgia, to get an idea of

how the Hughes Manufacturing Corporation might have started out and how GTPI would design

a modern-day network that would enhance and improve the Hughes Manufacturing

Corporation’s operations and overall success. Further, a sample organization chart for a plastic

injection molding company (“Attachment A”) was also taken into consideration as a reference

point.

         The Hughes Manufacturing Corporation (the “Corporation”) currently has five plastic

injection molding (“PIM”) machines at its Chicago location, 10 PIMs at its Miami location, and

it intends to house 20 PIMs at the Caracas, Venezuela location. As the Corporation grew over its

40 years of business operations, most of the additional PIMs were added as new product lines

were introduced to the Corporation’s customers. This will become a key component of GTPI’s

network strategy, as we will design the network so that each product line is a separate

subnetwork, and that each product line will also be represented by its individual Group during

the design and implementation phases of Active Directory. GTPI will work with the



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The Hughes Manufacturing Corporation


Corporation’s Local IT to establish the product line and group identities for Active Directory at a

later date.

        Although GTPI was given almost complete autonomy with respect to designing the

Corporation’s network, there were some design restrictions that were expressly requested by Mr.

David Henning, the CEO. It was previously determined that each member of the administrative

staff would require their own PC and phone throughout the Corporation. Throughout the

corporation’s network design, no more than 20 “people” could be on each Local Area Network

(“LAN”), and there would be a minimum of one high-speed printer per 20 employees throughout

the Corporation. The Corporation currently employs 150 individuals at its Chicago location, 500

at its Miami location, and it will employ 1,000 at its Caracas, Venezuela location when it opens

in 2013. This was critical in determining the total number of IP addresses the entire network

would utilize so that appropriate block sizes could be ordered from the Internet Service Provider

(“ISP”).

        In order to provide for improved communications throughout the Corporation, and to

help achieve a network design that would contribute to the Corporation’s continued success,

GTPI decided that voice over Internet Protocol (“VoIP”) technologies should be employed.VoIP

simply refers to “a way to carry phone calls over an IP data network, whether on the Internet or

your own internal network” (Cisco). The main reason why most companies employ VoIP is that

it reduces cost because your phone calls (voice data) can be transported by your data network

instead of the phone company’s network.With the addition of the Venezuela location,

communications throughout the Corporation will need to be able to handle the complex tasks that

go with managing an offshore business location. Real-time strategies such as video conferencing,

web conferencing, and synchronization of mobile and computing devices will all be utilized




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The Hughes Manufacturing Corporation


throughout the network to enhance communication. GTPI will design the Corporation’s network

to take full advantage of IP telephony (the phone services provided over your data network,

including call transfer, call forwarding and call holding), IP communications (the services

provided over your data network that facilitate video web conferencing) and unified

communications (utilizing session technologies that unify all forms of communication across the

data network regardless of time, location or device)(Cisco). The Cisco Corporation (“Cisco”)

manufactures much of the technologies needed in providing a Unified Communications System,

so GTPI will rely heavily on Cisco-manufactured products throughout the Corporation’s data

network. Cisco-manufactured products and technologies will be discussed later.

       Due to the fact that not every employee in the factory or warehouse locations would

utilize both a computer and a phone, it was determined that GTPI would design the network

based largely around the organization of the administrative centers. In the administrative centers,

each LAN will carry 10 pairs of IP addresses, one for the computer and the other for the VoIP

phone utilized by the administrative staff worker.Inside the warehouse locations, IP addresses

will also be paired so that there is one computer and one phone per product line.However, inside

the factory locations, there will be two networked computers per product line, one for the

designer/engineer and the other for the line technician, and a phone for each product line’s

foreman. Each warehouse LAN will also carry up to 10 pairs of IP addresses just like the

administrative centers. The factory LANs will carry up to 10 IP addresses each for the computers

and phones, but the addresses will not be in pairs.This design will also assist Local IT with any

future internal growth the Corporation might have.

       Although the Chicago and Miami locations do not expect to see much more growth, any

expected growth would most likely take place in the administrative centers first. However, GTPI




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The Hughes Manufacturing Corporation


still designed the Corporation’s network using subnets divided using Classless Interdomain

Routing (“CIDR”). Utilizing GTPI’s network design, adding a new employee would simply

entail adding a new pair of IP addresses for that employee and giving them rights to the

appropriate printer. IP addresses and print services for high-speed printers are being provided by

the separate print servers. After taking any future growth into consideration, the following

determinations were reached by GTPI:

               the Chicago location will utilize a CIDR block of /24 (254 possible hosts) to
               encompass the 88 IP addresses already allocated to devices, and to allow for
               future growth;

               the Miami location will utilize a CIDR block of /23 (510 possible hosts) to
               encompass the 257 IP addresses already allocated to devices, and to allow for
               future growth;

               the Venezuela location will utilize a CIDR block of /22 (1,022 possible hosts) to
               encompass the 516 IP addresses already allocated to devices, and to allow for
               future growth;

               the LANs for the administrative centers and the warehouses, utilizing the paired
               IP address scheme, will utilize a CIDR block of /27 (32 possible hosts); and

               eachindividual domain’s subnetwould provide for room for additional growth of
               up to 50 percent of the total number of IP addresses currently allocated to devices.

       The topology of the Corporation’s networkenvisioned by GTPI is attached hereto as

“Attachment B”.




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The Hughes Manufacturing Corporation


                                 Environmental Considerations

       Because computers, computing components and networking technologies are sensitive to

heat, GTPI recommendsthat the Corporation utilize technologies that could mitigate the damages

produced by the heat might cause at the factory locations, as well as mitigate damage that might

be caused by dust, vibration, splashing, hose-directed water, and the formation of ice on the

device (National Electrical Manufacturers Association (“NEMA”))Level 4 standards. (CIMTEC

Automation, LLC, 2012)GTPI recommends that the Corporation use the Azonix MP2105

computer (see “AttachmentC”) at its Venezuela factory location, as well as implement its use at

the Chicago and Miami locations. (Azonix Corporation)A link to an informational web-based

PDF is attached for convenience: Azonix MP2105 Heat-Resistant PC.

       GTPI also suggests using a temperature-controlled server enclosure in the factory

locations to protect the factory-housed servers and LANs such as the ClimateCab NEMA 12

Server Cabinet with M6 Rails and 8000-BTU AC Unit. This temperature-controlled server

enclosure provides protection up to the NEMA 12 standards (CIMTEC Automation, LLC, 2012).

A link to an informational web-based PDF is attached for convenience: ClimateCab NEMA 12

Server Cabinet with M6 Rails and 8000-BTU AC Unit.

       GTPI believes that its overall network design and suggested technologies will provide the

Corporation with recognizable improvements in communication, security, and operational

control that will help sustain the Corporation well into the future.




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The Hughes Manufacturing Corporation


                                             Domains

       There are going to be two top level domains, Hughes.com and Hughes.ve. Because the

Venezuela factory isn’t within the U.S., it needs to be its own top level domain. Hughes.com and

Hughes.ve will communicate with each other through an ISP of our choosing. Both domains are

going to be set up similar sub-domains with the exception of the huges.com domain hosting two

cities. The first levels of the huges.com with have two subdomains, Chicago.huges.com and

Miami.huges.com. These subdomains have their own subdomains separating the factory side,

the admin side, and the warehouse side. Chicago subdomains, for example, will have

admin.chicago.huges.com, factory.chicago.huges.com, and warehouse.chicago.hughes.com with

the Miami subdomain having the same setup. The factory subdomains will have their own

subdomains for their product lines. Again, taking Chicago for example, will have the product

line subdomain of PL1.factory.chicago.huges.com, and so on for each product line. Hughes.ve

will pretty much have the same setup, with the exception of having cities subdomains because

Venezuela will have its own factory. A visual example of the domain layout can be found below.

The top level domain names will to be registered with one of the ICANN (http://www.icann.org)

approved domain registrars for a yearly registration fee. One of the cheapest registrars with all

the required features is GoDaddy.com (http://www.godaddy.com). There are registrars for each

country specific domain names (such as .co.uk for the United Kingdom, .nl for the Netherlands).

One should choose a domain name very carefully. After deciding on an available domain name,

one has to provide the following information during the registration process:

               domain name owner credentials (name, company name, address, phone, email
               address etc.);

               administrative contact credentials;

               technical contact credentials; and


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The Hughes Manufacturing Corporation


              Domain Name System (DNS) server details.

       The DNS server (also known as name server) is usually provided by the web hosting

company. At least a primary (e.g. ns1.websitegear.net) and a secondary (e.g.

ns2.websitegear.net) name server addresses are required. DNS server setup requires extra

knowledge and is not within the scope of this article. The domain setup on the DNS server can

be done after the domain is registered, however, the domain name will not work until the DNS

setup is completed. A DNS server maps a domain name to IP address(es) of the web server and

mail server so that a client can connect to the webserver or mail server using the domain name

and not the IP address. A forward lookup zone is created for the domain name in the DNS

server. Start of authority (SOA), Name server (NS), Hostname (A), Canonical Names (CNAME)

and Mail eXchange (MX) entries are added to the forward lookup zone as shown below for a

domain "foodomain.com" with name servers "ns1.dnsserver.com" and "ns1.dnsserver.com".




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The Hughes Manufacturing Corporation




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The Hughes Manufacturing Corporation


                           Network Equipment& Service Providers

       This is a list of the hardware and equipment and service providers that we will be using to

efficiently build and run the network.

ISP: AT&T Wide Area Ethernet

               Cost-effective global reach;

               Cost of the service is based on the number of ports you need, not the number of
               miles you need to cover; and

               Provides flexibility with bandwidth options, from 1Mbps to 10Gbps.

Firewalls: Cisco Firewall PIX 515

               Versatile one-rack unit;

               Supports up to six 10/100 Fast Ethernet interfaces;

               DMZ support; and

               VPN acceleration capabilities.

Servers: Systemax Mission Pro SAS Server

               Tower or Rackmount orientation;

               Dual Intel Xeon Quad Core;

               32GB RAM;

               Microsoft Windows Server 2008; and

               8 450GB Hard Drives.

Switches: Cisco Catalyst 2950C

               Cisco IOS Software for Data/Voice/Video;

               Fast Ethernet/Gigabit Ethernet;

               Simplicity IP Routing capability; and

               Delivers intelligent services to the network edge;




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The Hughes Manufacturing Corporation


Wireless Routers: Linksys E1200 Wireless Router

               4-port switch x 10/100;

               Data Transfer Rate 300Mbps; and

               WPA2, WPA, 128-bit WEP, 64-bit WEP.

Wireless Devices

               CISCO WAP610N wireless access point;

               o      Provides multiple wireless access points

               CISCO Wireless N-PCI Adapter WMP600N;

               o      Placed in every server for wireless connectivity

               ASU24005gN 150mW WiFi Access Point-Repeater;

               o      Boosts wireless range

Routers: Cisco Router 2801

               High-performance concurrent security, voice advanced services to multiple
               T1/E1;

               VoIP Support;

               On-board encryption; and

               Flexible expansion.

                                              VLANS

       Virtual Local Area Networks (“VLANS”) are set up through the CiscoIOS operating

system in each of the switches in the network. We set up VLANs to provide the separation

services traditionally provided by routers in LAN configurations. VLANs address issues such as

scalability, security, and network management. Routers in VLAN topologies provide broadcast

filtering, security, address summarization, and traffic-flow management. By definition, switches

may not bridge IP traffic between VLANs as doing so would violate the integrity of the VLAN

broadcast domain. We were set out to control traffic patterns and react quickly to relocations.


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The Hughes Manufacturing Corporation


VLANs provide the flexibility to adapt to changes in network requirements and allow for

simplified administration. Below you can see an example of a VLAN used in an admin switch:




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The Hughes Manufacturing Corporation


                         Server 2008, Active Directory, and VMWare

       Active Directory, via Microsoft Server 2008, will be installed and implemented on each

and every server. Microsoft server 2008 will also be updated to the latest service pack (service

pack two) to ensure the latest security updates and fixes. VMWare will also be provided for a test

environment. Implementing VMWare as a test environment will reduce the risk of crashing the

servers and it will also reduce infrastructure costs. By doing this, we will combine Active

Directory servers with other server roles, eliminate need for additional dedicated servers, and

standardize domain controller images. Alongside with Active Directory, each server (or server

cluster) will be running Microsoft Exchange for email communication between employees of the

company. The top level domains will also be running IIS (Internet Information Services) to

properly run web services and web servers. These server roles will play a very important part in

streamlining the functionality and communication between the networks.




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The Hughes Manufacturing Corporation


                                            AT&T
                          Internet and Telecommunications Provider

       One of the main reasons GTPI decided to choose AT&T as Internet and

Telecommunications provider is that AT&T has the largest network and wireless digital voice

and data in America. AT&T can connect business anywhere in the world, while providing lower

payment. Their global IP network has the capability to provide sophisticated IP services with

global reach, scale, and reliable security performance.

       The Hughes Corporation will need a telecommunications service that allows all locations,

including Venezuela, to communicate between them without barriers of long distance or limited

voice or data. AT&T is the leading provider of local and long-distance voice and data services,

so customers and employees will have the freedom to make international calls using an

international plan at every location with no additional cost.

       AT&T networking solutions will allow The Hughes Manufacturing Corporation to

manage their own network giving the Corporation better control of its data.




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The Hughes Manufacturing Corporation


                                       AT&T’s Global Reach

       AT&T will create a new world of opportunity for the Corporation by giving it the

opportunity to develop and execute a manufacturing, marketing and sales strategy not matter

where the potential presents itself.

       AT&T ownsa worldwide IP networking infrastructure of hardware, software,

andpersonnel that provide businesses with a standardized solution to meet their needs and

enables global market strategies today and into the future.

       The networking solutions will allow the Corporation to set up business anywhere around

the world, to leverage AT&T’s global IP network and unleash productivity of IP applications,

manage their own networks, and provide better control.As a large corporation, you also have a

great expectation -- you do not have to be worried about not meeting those expectations because

your Internet provider has the capability of providing advanced IP services with global reach,

security, reliability and performance.

       AT&T’s network reach and coverage is foundedby the dedication, knowledge and skills,

combined with technical innovation, which is making AT&T the global IT partner and network

integrator of choice for an increasing number of CIOs worldwide.

       What AT&T can provide is reliability, security,and the confidence your business needs to

succeed wherever in the world your next market can go.




                                                                                                 17
The Hughes Manufacturing Corporation


                                        Cost Effectiveness

       AT&T has designed a customized bundled offer that brings together many of your fixed

andvoice, data, IP services under a single contract. AT&T’s bundled offers include AT&T

Business Network (ABN) and do not involve a new contract negotiation. It consolidates billing,

discounting, service and support for a broad portfolio of AT&T communications services to help

you:

               Combine IP, data and long distance, including toll-free services and wireless
               business services;

               Easily add, drop or change the services mix on an existing contract without a
               lengthy contract negotiation;

               Take advantage of volume and term discounts, based on annual revenue
               commitment and length of AT&T relationship; and

               Manage your account 24x7 via a self-service AT&T Business Direct® portal.

       AT&T wants to make sure to provide their customers with the right service.

Organizations have been faced with two equally challenging options in attempting to match IT

capacity with variable or unknown demand which means each month your company will be over

build or under build. The solution applied in the past is you pay for the capacity you use:

computer, storage, network, just in the same way you pay gas bill or electricity bill, you pay

what you consume. The great benefit you have with AT&T is that you donot have to be worried

about trying to calculate the amount of computing and networking power your business will

need-and thus buy too much or too little. Also, you avoid the enormous upfront costs of

purchasing equipment and instead you just pay for the amount of ports you need, not the

numbers of miles you need to cover.




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The Hughes Manufacturing Corporation


                                              The Cloud

       With AT&T you will have access to Cloud computing and Cloud storage resources on

demand over the network. You procure IT services, not assets, and AT&T delivers services when

and where you need them at no additional cost. If you need a flexible, cost-effective alternative

for delivering IT services – in a way that complements existing systems, staffs and processes –

Cloud services will be the ideal solution for your organization.

       Cloud services align consumption with cost; Cloud services also move capital equipment

assets off the balance, turning them into a monthly expense item. It is not long commitment; you

can turn the service off or on as needed without additional charges. AT&T takes the guesswork

out of capacity planning to avoid expensive over provisioning and risky under provisioning.

       Cloud services are network-based, that is why it is a good reason to choose AT&T, the

company who owns one of the world’s most robust networks:

               up to 99.99 percent availability and the enterprise-class security of AT&T Internet
               Data Centers;

               provides the performance and bandwidth needed for your most demanding Cloud-
               based solutions.

       AT&T will provide support with new applications or supporting new users, geographies

or business initiatives. Also, AT&T’sCloud computing services provide a ready-made hosted

infrastructure to help you:

               avoid procurement delays;

               reduce capital expenditures;

               speed provisioning and deployment;

               free staff from long implementation cycles; and

               respond quickly to the needs of the business.




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The Hughes Manufacturing Corporation


       Unexpected upswings in orders, user transactions or other workloads dramatically impact

server performance and availability. Cloud computing solutions enable you to quickly adapt IT

services to the changing needs of business.

       You provision once and scale infrastructure on demand by adding more resources where

and when they are needed. However, scalability isnot just about managing peaks; it is about

managing the valleys cost effectively. When the flood of activity is over, you can dial down

capacity using the self-service web portal.




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The Hughes Manufacturing Corporation


                    The Hughes Manufacturing Corporation – Venezuela

       AT&T Venezuela will provide access to international long distance service using

Polycom VoIP through Unified Communications (“UC”), converging separate voice, data and

wireless networks to IP.Utilizing unified communications willimprove productivity. Instead of

logging into multiple applications, users can have a single sign on and a unified dashboard view

into many unified communications tools. Merging UC capabilities with presence data, the

availability status of key stakeholders can help employees:

               spend less time searching for information and people;

               multi-task smoothly between tools;

               escalate from a chat to a voice call or a web conference within the same session;
               and

               speed decision making and respond more quickly to customers and opportunities;

       Unified Communications accelerate processes for your business solutions with critical

business processes and core applications to speed how your organization gets things done.




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                          Strategy for the Best Type of Workstation

       Businesses need workstations to help maintain database information within a company.

There are many different types of workstations to choose from when it comes to computers being

set up in a workplace. As consultants for the Hughes Manufacturing Corporation, we propose the

Basic PC Workstation setup within the three different facilities. This type of workstation will

save the company money by freeing up a lot of unnecessary space that is normally used for

server storage and many other wastes that can be added to a desktop. Information will be

transmitted from the main servers to the PC’s in order to function properly.

Dell Inspiron One 2020
(http://www.dell.com)




       The PC that GTPI recommends for the Hughes Manufacturing Corporation is the Dell

Inspiron One 2020. The 20 inch screen will give associates room to analyze multiple

applications on one screen. The Inspiron is the ultimate space saver,providing more room for

paperwork and desk supplies. It provides HD graphics that can offer better visuals of injection

molded products for designers and engineers. Administration will have the ability to

communicate virtually because this PC has a built-in webcam.




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The Hughes Manufacturing Corporation


Intel Core i3 2120T
(http://www.dell.com)




       The Intel Core i3 2120T is the processor that will power the Dell Inspiron One 2020.

This processor delivers smart multitasking performance that can help complete tasks sooner.

The intelligence of this processor allows it to respond quicker to keystrokes and information sent

and received from the main server. It limits downtime and maintains productivity by improving

management of the PC. The i3 2120T has 3-D capabilities which can display enhanced visuals

of plastic injection molding items on the PC screen.




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The Hughes Manufacturing Corporation


                      Factory and Warehouse Recommended Technology

WDT3200 Mobile Computer
(http://www.waspbarcode.com)




       The WDT3200 mobile computer delivers premium performance in a demanding

environment. The mobile computer’s design is made for comfort to relieve stress on the arm

when using it. The WDT3200 is ideal for tough surroundings because its compact structure is

protected from dust and water. This device can withstand multiple 4 – 5-foot drops to concrete

which will make it very reliable in a warehouse environment. Data can be collected accurately

and efficiently for administration with the integrated laser barcode scanner.


WPL305 Barcode Printer
(http://www.waspbarcode.com)




       The WPL305 barcode printer’s durable construction, speed, and dual printing

technologies make it a leader in its class. Since this printer offers both direct thermal and

thermal transfer printing, there is no need to invest in additional printers that only support one

type of printing process. The WPL305 is a cost-effective way to print labels of all types. Its


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The Hughes Manufacturing Corporation


modest design creates easy to installation and use for the printer. Very little maintenance is

required due to its reliability.

Datalogic Magellan 8400 Barscanner
(http://www.barcodesinc.com)




        The Datalogic Magellan 8400 Barscanner is ideal for keeping track of inventory being

shipped and received. Labels that are printed out by the WPL305 barcode printer can be

accurately scanned by the 8400 Barscanner. The accurate reading of this scanner can improve

time management and decrease the risk of having delays within the shipping and receiving

process. The Magellan also has the capability of weighing items which is beneficial in the

instance that an item without a barcode can still be processed.

Part Ordering Process
(www.hawkmold.com)

        With the extreme climate in the warehouses and factories, there will definitely be a need

for new parts on the injection molding machines. There will also be a need for solutions to keep

the machines well functioned and lubricated. We suggest that Hawk Mold & Die Supply Inc.

should be the company the Hughes Manufacturing Corporation orders parts from. Hawk Inc.

would have everything needed in order to keep the injection molding machines up and running.




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The Hughes Manufacturing Corporation


The part order process will be simply done by going on www.hawkmold.com and ordering the

supplies needed online.




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The Hughes Manufacturing Corporation


                              Security Upgrade Recommendation
                                  (http://www.trendmicro.com)

       Trend Micro is the upgraded security provider that the Hughes Manufacturing

Corporation should have. Trend offers a type of security called “Deep Discovery,” which

empowers superior threat protection. Deep Discovery monitors specific environments for

malicious content, communication, and behavior. It then uses detection methods custom-made

for specific host configurations. Furthermore, it controls deep threat investigations to produce

custom updates for protection points within a company’s network. Trend Micro is a great

security upgrade because it provides relevant intelligence that leads to rapid response.




                                                                                                   27
The Hughes Manufacturing Corporation




                                       28
The Hughes Manufacturing Corporation


           Convergence of Voice over Internet Protocol (VoIP) and Data Services

       Voice over Internet Protocol, also known as VoIP, is globally leading companies

towards a convergence of communications. VoIP is used to make telephone calls over the

internet. In other words, VoIP is a cost efficient way of communicating which should be a

necessity for Hughes Manufacturing Corporation. By using VoIP, the company will cut down

the cost of paying for additional phone lines.

Unified Communications & Messaging
(www.cisco.com)

       Unified Communications bring together different technologies and applications to place

them within the same medium. For instance, a person can check a voicemail through email when

using Unified Communications. An example of Unified Messaging would be receiving a

voicemail or fax and having it retrieved on a computer or fax machine. This flexible way of

communicating needs to be implemented into the network design of Hughes Manufacturing

Corporation because it will improve communications within the company.

Public Switched Telephone Network

       A Public Switched Telephone Network (“PSTN”) is a combination of local, long

distance, and international carriers that make up the worldwide telephone network. Using the

network will be an option for communicating internationally. It is a must that the Hughes

Manufacturing Corporation has some kind of solution for communicating with the Venezuela

location that will be opening in 2013. It’s strongly suggested that some kind of international

telephone system be applied in to the network design.




                                                                                                 29
The Hughes Manufacturing Corporation


                               Iron Mountain Disaster Recovery

       Iron Mountain was founded by Herman Knaust in 1951. Mr. Knaust discovered the

Atomic Storage which he called “Iron Mountain”. Iron Mountain has services which are highly

secured, affordable and reliable for online solutions. Iron Mountain’s services are 98%

guaranteed for all businesses and customer service. A few of the services Iron Mountain

provides are Secure Shredding, Document Imaging, Records and Tape Management and Storage,

along with Back Up and Recovery.

       Iron Mountain is a world leader in information management services, assisting more than

156,000 organizations in 35 countries on five continents with storing, protecting and managing

their information. In research, Iron Mountain provides a service level of Data Back Up and

Recovery at practically zero downtime and only 15 minutes to fully recover the data and files.

       Iron Mountain is a 24x7 service provider for customers and businesses. Other services

that Iron Mountain also provide are: Offsite Tape vaulting; Restoration and Migration which

includes media migration; and tape identification. The vendor also offers Cloud Storage and

Services that has Server Back Up, PC and Mac Back Up.

       Cloud-based backups help administer and monitor server backups securely, simply and

reliably. When providing Cloud Storage and Services, the backup and data files are saved into

the Cloud Storage. The Server Back Up is fully managed by the cloud data backup services and

incorporate the use of Live Vault, which allows less data loss with encrypted data.

       Iron Mountain continually works to ensure their customers get the most from their

information while reducing the costs and risks associated with storing and protecting it. Below is

how an example of how companies are affected:

               inconsistent storage of backup data makes it harder for you to retrieve what’s
               needed for recovery;


                                                                                                 30
The Hughes Manufacturing Corporation


               a lack of proper security measures increases the risk of an inadvertent disclosure
               of sensitive information; and

               if the customer is not sure about what data is stored where, the company will
               struggle to identify and restore the data required to satisfy internal customers and
               auditors, regulators and lawyer;

       Business challenges that could occur include the backup data playing a role in the ability

to restore operations in the event of a disaster or disruption. Although the company will take

great care to back-up information, the company can only address part of the story. If the

information is not properly stored, protected and retrievable when it’s needed most, then the

storage management company may be significantly hindering the organization’s recoverability.

       If data is backed up without the right management tools, security, tracking and

environmental controls, it will be tough to find what you need when the unexpected happens.

When a company consistently struggles to locate the right data, they also run into the critical

business processes and run the risk of being unable to provide what is needed for an audit,

compliance review or litigation event in a timely manner.

       The Business Solution is that Iron Mountain Data Backup and Recovery gives companies

a robust suite of capabilities, including the following services:

               Offsite Tape Vaulting;

               Backup Care;

               Media Care;

               Dedicated Transportation;

               Disaster Recovery Support;

               Tape Library Moves;

               Inventory Audits; and

               Secure Media Destruction



                                                                                                  31
The Hughes Manufacturing Corporation


       Restoration and Migration enables the companies to restore and deliver data from

legacy backup media, or convert historical data into usable formats for secure retention and easy

access. Managing these processes can quickly identify the information you need, when needed:

               Data Restoration;

               Media Migration; and

               Tape Identification.

       Offsite Tape Vaulting provides comprehensive solution for transporting, storing,

managing and retrieving backup media from a secure, offsite facility. You will have the proven

technology and expertise needed to ensure your operations get back up and running should the

unexpected occur. Disaster Recovery support is a technician who would assist when technical

issues occur and give the customers reliable, secured and fast disaster recovery.

       The Backup Care assistant helps with immediate and secure processes for initiative

problems. This will help transport and store the data backup from the tape drive to another drive

without any difficulties. Data Restoration services help to restore back up data with the use of

the equipment or software to place the data on tapes and the format of media to ensure it is

secured.

       Media Migration utilizes data encryption for secure backup tape destruction that is used

to output the data. Media Migration is simply the means by which data is migrated into the

correct format to a secured retention. This will also mitigate future auditing and litigation risks

to access the data easily.

       Tape Identification helps to view the contents of the backup tapes and identify the

information that is stored on the tapes. Physical Control Inventory is the process whereby the

company physically reviews the backup and inventory tapes. There are several strategies when

performing Disaster Recovery: Evaluate, Restore, Review, Test and Implement.


                                                                                                   32
The Hughes Manufacturing Corporation


       Evaluate – Simplify the problem and/or issues that failed. Improve the scenario to

ensure everything is running smoothly.

       Restore – Ensure all the information stored on the tapes can be recovered.

       Review – Identify the problem and threats that caused the issue to occur.

       Test – Request the data backup information and assessment to ensure the data is secure.

       Implement – Put into practical effect, carry out and place into action.




                                                                                             33
The Hughes Manufacturing Corporation


                            Consolidated Financial Report

                            Total Budget: US$4,000,000.00

                             Total Software: US$107,845.00

                           Total Equipment:US$1,544,166.80

                                 Labor:US$250,000.00

                   Total of Outside Contractor Services:US$110,199.00

                        Grand Total: US$2,660,449.80
                       Under Budget: US$1,339,550.20




                                                                        34
The Hughes Manufacturing Corporation


                                          Conclusion

       Global Technology Providers would like to thank Mr. Lee Henning, CEO of the Hughes

Manufacturing Corporation, for the opportunity to work for them. Global Technology provides

our clients with scalability solutions that meet our customer’s current and future needs. We

achieve this by managing the following:

               Cost Efficiency;

               Innovation;

               Security & Data Management; and

               Maintain and provide maintenance for the network.




                                                                                               35
The Hughes Manufacturing Corporation


                                       Attachment A




                                                      A-1
The Hughes Manufacturing Corporation




                                       B-1
The Hughes Manufacturing Corporation




                                       B-2
The Hughes Manufacturing Corporation




                                       B-3
The Hughes Manufacturing Corporation




                                       B-4
The Hughes Manufacturing Corporation




                                       B-5
The Hughes Manufacturing Corporation




                                       B-6
The Hughes Manufacturing Corporation




                                       B-7
The Hughes Manufacturing Corporation


                                       Attachment C




                                                      C-1
The Hughes Manufacturing Corporation


                                       Attachment D




                                                      D-1
The Hughes Manufacturing Corporation


                                       References

CIMTEC Automation, LLC (2012).NEMA 4 and Other NEMA Ratings.Retrieved from
     http://www.cdynamics.com/nema-4.html

Cisco.What is VoIP and What Can it Do for Your Business?Retrieved from
       http://www.cisco.com/en/US/prod/voicesw/networking_solutions_products_genericconte
       nt0900aecd804f00ce.html




                                                                                        1

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Hughes manufacturing corporation written report

  • 1. The Hughes Manufacturing Corporation The Hughes Manufacturing Corporation Capstone Project Team Members: Sandra Wright – Project Manager Doris Suero – Financial Coordinator Martin Burks – Network Engineer Preston Mutch – Associate Network Engineer Terrion Gathings – Network Architect ITT Technical Institute
  • 2. The Hughes Manufacturing Corporation Table of Contents Page THE HUGHES MANUFACTURING CORPORATION .......................................................................... 1 NETWORK ENGINEERING CONSIDERATIONS................................................................................. 3 ENVIRONMENTAL CONSIDERATIONS ............................................................................................. 7 DOMAINS ......................................................................................................................................... 8 NETWORK EQUIPMENT & SERVICE PROVIDERS ......................................................................... 12 ISP: AT&T Wide Area Ethernet ......................................................................................... 12 Firewalls: Cisco Firewall PIX 515 ...................................................................................... 12 Servers: Systemax Mission Pro SAS Server ....................................................................... 12 Switches: Cisco Catalyst 2950C ......................................................................................... 12 Wireless Routers: Linksys E1200 Wireless Router ............................................................ 13 Wireless Devices ................................................................................................................. 13 Routers: Cisco Router 2801 ................................................................................................ 13 VLANS ......................................................................................................................................... 13 SERVER 2008, ACTIVE DIRECTORY, AND VMWARE .................................................................. 15 AT&T INTERNET AND TELECOMMUNICATIONS PROVIDER ....................................................... 16 AT&T’S GLOBAL REACH ............................................................................................................ 17 COST EFFECTIVENESS .................................................................................................................. 18 THE CLOUD .................................................................................................................................. 19 THE HUGHES MANUFACTURING CORPORATION – VENEZUELA ................................................ 21 STRATEGY FOR THE BEST TYPE OF WORKSTATION ................................................................... 22 Dell Inspiron One 2020 ....................................................................................................... 22 Intel Core i3 2120T ............................................................................................................. 23 FACTORY AND WAREHOUSE RECOMMENDED TECHNOLOGY .................................................... 24 i
  • 3. The Hughes Manufacturing Corporation WDT3200 Mobile Computer .............................................................................................. 24 WPL305 Barcode Printer .................................................................................................... 24 Datalogic Magellan 8400 Barscanner ................................................................................. 25 Part Ordering Process .......................................................................................................... 25 SECURITY UPGRADE RECOMMENDATION ................................................................................... 27 Trend Micro......................................................................................................................... 27 CONVERGENCE OF VOICE OVER INTERNET PROTOCOL (VOIP) AND DATA SERVICES ............. 29 Voice over Internet Protocol ............................................................................................... 29 Unified Communications & Messaging .............................................................................. 29 Public Switched Telephone Network .................................................................................. 29 IRON MOUNTAIN DISASTER RECOVERY ...................................................................................... 30 Cloud-based backups ........................................................................................................... 30 Restoration and Migration ................................................................................................... 32 Offsite Tape Vaulting .......................................................................................................... 32 The Backup Care ................................................................................................................. 32 Media Migration .................................................................................................................. 32 Tape Identification .............................................................................................................. 32 CONSOLIDATED FINANCIAL REPORT .......................................................................................... 34 CONCLUSION ................................................................................................................................ 35 ATTACHMENT A ......................................................................................................................... A-1 ATTACHMENT B ......................................................................................................................... B-1 ATTACHMENT C ......................................................................................................................... C-1 ATTACHMENT D ......................................................................................................................... D-1 REFERENCES ................................................................................................................................... 1 ii
  • 4. The Hughes Manufacturing Corporation The Hughes Manufacturing Corporation The Hughes Manufacturing Corporation, which specializes in plastic injection molding parts, has been in business for over 40 years. The Corporation Headquarters is located in Chicago, Illinois, and the Hughes Manufacturing Corporation has thousands of customers around the world. The Hughes Manufacturing Corporation has two other locations in Miami, Florida and Caracas, Venezuela. The Hughes Manufacturing Corporation wants to upgrade the factory’s, the warehouse’s and the administrative center’s network for each location. Also, this project requires a design for an international network. The Hughes Manufacturing Corporation CEO, Mr. Lee Henning, is concerned about the corporation’s ability to keep up with growth and technology and has hired Global Technology Providers to oversee this project. Mr. Henning gave Global Technology Providers, Inc. (“GTPI”) free rein in upgrading the company’s systems at all three locations. GTPI needs to keep in mind that the new systems need to be scalable, secure, reliable and available 24x7. When budgeting for new IT products and equipment, cost must be considered above the purchase price. The resource allocation can be done at the touch of a button, which increases the speed of the machines. The efficiency in maintenance is greatly improved because the IT personnel staff will no longer have to drive to the remote locations to resolve any of the system’s problems. For most companies, licensing is a potential liability. By having many enormous computers floating around, it’s easier to lose track of the system’s licenses. If the company falls out of compliance, this could lead to several vendor problems which might further lead to lawsuits and fines. There are companies now that purchase extra licenses than they actually need. By having the operating systems stored and managed from a single location, it’s easier to keep track of each 1
  • 5. The Hughes Manufacturing Corporation location and what they have. This will ensure every machine in use is accounted for. The market has numerous resources that can simplify and automate the licensing management tasks for the server environment. Additionally, there are companies that have really strict compliance obligations, which make it easier to enforce data management policies while monitoring. When the time comes to back up and restore, these companies would not have to worry about protecting consolidated storage devices. 2
  • 6. The Hughes Manufacturing Corporation Network Engineering Considerations In order to properly design a completely inter-connected technology network for The Hughes Manufacturing Corporation, it was necessary to understand the corporation’s hierarchy, the types of products that the corporation produces, as well as the types of products that the corporation intends to produce at the Venezuela location. Global Technology Providers, Inc.(“GTPI”) is aware that corporations expand as they become more successful and grow in their markets. Machinery, warehouse, factory and office equipment are all added over a period of time. The Hughes Manufacturing Corporation has been in business for over 40 years, which pre- dates most computing and networking technology, so GTPI decided to visit Murray Plastics, a much smaller-scale plastic injection molding company in Gainesville, Georgia, to get an idea of how the Hughes Manufacturing Corporation might have started out and how GTPI would design a modern-day network that would enhance and improve the Hughes Manufacturing Corporation’s operations and overall success. Further, a sample organization chart for a plastic injection molding company (“Attachment A”) was also taken into consideration as a reference point. The Hughes Manufacturing Corporation (the “Corporation”) currently has five plastic injection molding (“PIM”) machines at its Chicago location, 10 PIMs at its Miami location, and it intends to house 20 PIMs at the Caracas, Venezuela location. As the Corporation grew over its 40 years of business operations, most of the additional PIMs were added as new product lines were introduced to the Corporation’s customers. This will become a key component of GTPI’s network strategy, as we will design the network so that each product line is a separate subnetwork, and that each product line will also be represented by its individual Group during the design and implementation phases of Active Directory. GTPI will work with the 3
  • 7. The Hughes Manufacturing Corporation Corporation’s Local IT to establish the product line and group identities for Active Directory at a later date. Although GTPI was given almost complete autonomy with respect to designing the Corporation’s network, there were some design restrictions that were expressly requested by Mr. David Henning, the CEO. It was previously determined that each member of the administrative staff would require their own PC and phone throughout the Corporation. Throughout the corporation’s network design, no more than 20 “people” could be on each Local Area Network (“LAN”), and there would be a minimum of one high-speed printer per 20 employees throughout the Corporation. The Corporation currently employs 150 individuals at its Chicago location, 500 at its Miami location, and it will employ 1,000 at its Caracas, Venezuela location when it opens in 2013. This was critical in determining the total number of IP addresses the entire network would utilize so that appropriate block sizes could be ordered from the Internet Service Provider (“ISP”). In order to provide for improved communications throughout the Corporation, and to help achieve a network design that would contribute to the Corporation’s continued success, GTPI decided that voice over Internet Protocol (“VoIP”) technologies should be employed.VoIP simply refers to “a way to carry phone calls over an IP data network, whether on the Internet or your own internal network” (Cisco). The main reason why most companies employ VoIP is that it reduces cost because your phone calls (voice data) can be transported by your data network instead of the phone company’s network.With the addition of the Venezuela location, communications throughout the Corporation will need to be able to handle the complex tasks that go with managing an offshore business location. Real-time strategies such as video conferencing, web conferencing, and synchronization of mobile and computing devices will all be utilized 4
  • 8. The Hughes Manufacturing Corporation throughout the network to enhance communication. GTPI will design the Corporation’s network to take full advantage of IP telephony (the phone services provided over your data network, including call transfer, call forwarding and call holding), IP communications (the services provided over your data network that facilitate video web conferencing) and unified communications (utilizing session technologies that unify all forms of communication across the data network regardless of time, location or device)(Cisco). The Cisco Corporation (“Cisco”) manufactures much of the technologies needed in providing a Unified Communications System, so GTPI will rely heavily on Cisco-manufactured products throughout the Corporation’s data network. Cisco-manufactured products and technologies will be discussed later. Due to the fact that not every employee in the factory or warehouse locations would utilize both a computer and a phone, it was determined that GTPI would design the network based largely around the organization of the administrative centers. In the administrative centers, each LAN will carry 10 pairs of IP addresses, one for the computer and the other for the VoIP phone utilized by the administrative staff worker.Inside the warehouse locations, IP addresses will also be paired so that there is one computer and one phone per product line.However, inside the factory locations, there will be two networked computers per product line, one for the designer/engineer and the other for the line technician, and a phone for each product line’s foreman. Each warehouse LAN will also carry up to 10 pairs of IP addresses just like the administrative centers. The factory LANs will carry up to 10 IP addresses each for the computers and phones, but the addresses will not be in pairs.This design will also assist Local IT with any future internal growth the Corporation might have. Although the Chicago and Miami locations do not expect to see much more growth, any expected growth would most likely take place in the administrative centers first. However, GTPI 5
  • 9. The Hughes Manufacturing Corporation still designed the Corporation’s network using subnets divided using Classless Interdomain Routing (“CIDR”). Utilizing GTPI’s network design, adding a new employee would simply entail adding a new pair of IP addresses for that employee and giving them rights to the appropriate printer. IP addresses and print services for high-speed printers are being provided by the separate print servers. After taking any future growth into consideration, the following determinations were reached by GTPI: the Chicago location will utilize a CIDR block of /24 (254 possible hosts) to encompass the 88 IP addresses already allocated to devices, and to allow for future growth; the Miami location will utilize a CIDR block of /23 (510 possible hosts) to encompass the 257 IP addresses already allocated to devices, and to allow for future growth; the Venezuela location will utilize a CIDR block of /22 (1,022 possible hosts) to encompass the 516 IP addresses already allocated to devices, and to allow for future growth; the LANs for the administrative centers and the warehouses, utilizing the paired IP address scheme, will utilize a CIDR block of /27 (32 possible hosts); and eachindividual domain’s subnetwould provide for room for additional growth of up to 50 percent of the total number of IP addresses currently allocated to devices. The topology of the Corporation’s networkenvisioned by GTPI is attached hereto as “Attachment B”. 6
  • 10. The Hughes Manufacturing Corporation Environmental Considerations Because computers, computing components and networking technologies are sensitive to heat, GTPI recommendsthat the Corporation utilize technologies that could mitigate the damages produced by the heat might cause at the factory locations, as well as mitigate damage that might be caused by dust, vibration, splashing, hose-directed water, and the formation of ice on the device (National Electrical Manufacturers Association (“NEMA”))Level 4 standards. (CIMTEC Automation, LLC, 2012)GTPI recommends that the Corporation use the Azonix MP2105 computer (see “AttachmentC”) at its Venezuela factory location, as well as implement its use at the Chicago and Miami locations. (Azonix Corporation)A link to an informational web-based PDF is attached for convenience: Azonix MP2105 Heat-Resistant PC. GTPI also suggests using a temperature-controlled server enclosure in the factory locations to protect the factory-housed servers and LANs such as the ClimateCab NEMA 12 Server Cabinet with M6 Rails and 8000-BTU AC Unit. This temperature-controlled server enclosure provides protection up to the NEMA 12 standards (CIMTEC Automation, LLC, 2012). A link to an informational web-based PDF is attached for convenience: ClimateCab NEMA 12 Server Cabinet with M6 Rails and 8000-BTU AC Unit. GTPI believes that its overall network design and suggested technologies will provide the Corporation with recognizable improvements in communication, security, and operational control that will help sustain the Corporation well into the future. 7
  • 11. The Hughes Manufacturing Corporation Domains There are going to be two top level domains, Hughes.com and Hughes.ve. Because the Venezuela factory isn’t within the U.S., it needs to be its own top level domain. Hughes.com and Hughes.ve will communicate with each other through an ISP of our choosing. Both domains are going to be set up similar sub-domains with the exception of the huges.com domain hosting two cities. The first levels of the huges.com with have two subdomains, Chicago.huges.com and Miami.huges.com. These subdomains have their own subdomains separating the factory side, the admin side, and the warehouse side. Chicago subdomains, for example, will have admin.chicago.huges.com, factory.chicago.huges.com, and warehouse.chicago.hughes.com with the Miami subdomain having the same setup. The factory subdomains will have their own subdomains for their product lines. Again, taking Chicago for example, will have the product line subdomain of PL1.factory.chicago.huges.com, and so on for each product line. Hughes.ve will pretty much have the same setup, with the exception of having cities subdomains because Venezuela will have its own factory. A visual example of the domain layout can be found below. The top level domain names will to be registered with one of the ICANN (http://www.icann.org) approved domain registrars for a yearly registration fee. One of the cheapest registrars with all the required features is GoDaddy.com (http://www.godaddy.com). There are registrars for each country specific domain names (such as .co.uk for the United Kingdom, .nl for the Netherlands). One should choose a domain name very carefully. After deciding on an available domain name, one has to provide the following information during the registration process: domain name owner credentials (name, company name, address, phone, email address etc.); administrative contact credentials; technical contact credentials; and 8
  • 12. The Hughes Manufacturing Corporation Domain Name System (DNS) server details. The DNS server (also known as name server) is usually provided by the web hosting company. At least a primary (e.g. ns1.websitegear.net) and a secondary (e.g. ns2.websitegear.net) name server addresses are required. DNS server setup requires extra knowledge and is not within the scope of this article. The domain setup on the DNS server can be done after the domain is registered, however, the domain name will not work until the DNS setup is completed. A DNS server maps a domain name to IP address(es) of the web server and mail server so that a client can connect to the webserver or mail server using the domain name and not the IP address. A forward lookup zone is created for the domain name in the DNS server. Start of authority (SOA), Name server (NS), Hostname (A), Canonical Names (CNAME) and Mail eXchange (MX) entries are added to the forward lookup zone as shown below for a domain "foodomain.com" with name servers "ns1.dnsserver.com" and "ns1.dnsserver.com". 9
  • 13. The Hughes Manufacturing Corporation 10
  • 14. The Hughes Manufacturing Corporation 11
  • 15. The Hughes Manufacturing Corporation Network Equipment& Service Providers This is a list of the hardware and equipment and service providers that we will be using to efficiently build and run the network. ISP: AT&T Wide Area Ethernet Cost-effective global reach; Cost of the service is based on the number of ports you need, not the number of miles you need to cover; and Provides flexibility with bandwidth options, from 1Mbps to 10Gbps. Firewalls: Cisco Firewall PIX 515 Versatile one-rack unit; Supports up to six 10/100 Fast Ethernet interfaces; DMZ support; and VPN acceleration capabilities. Servers: Systemax Mission Pro SAS Server Tower or Rackmount orientation; Dual Intel Xeon Quad Core; 32GB RAM; Microsoft Windows Server 2008; and 8 450GB Hard Drives. Switches: Cisco Catalyst 2950C Cisco IOS Software for Data/Voice/Video; Fast Ethernet/Gigabit Ethernet; Simplicity IP Routing capability; and Delivers intelligent services to the network edge; 12
  • 16. The Hughes Manufacturing Corporation Wireless Routers: Linksys E1200 Wireless Router 4-port switch x 10/100; Data Transfer Rate 300Mbps; and WPA2, WPA, 128-bit WEP, 64-bit WEP. Wireless Devices CISCO WAP610N wireless access point; o Provides multiple wireless access points CISCO Wireless N-PCI Adapter WMP600N; o Placed in every server for wireless connectivity ASU24005gN 150mW WiFi Access Point-Repeater; o Boosts wireless range Routers: Cisco Router 2801 High-performance concurrent security, voice advanced services to multiple T1/E1; VoIP Support; On-board encryption; and Flexible expansion. VLANS Virtual Local Area Networks (“VLANS”) are set up through the CiscoIOS operating system in each of the switches in the network. We set up VLANs to provide the separation services traditionally provided by routers in LAN configurations. VLANs address issues such as scalability, security, and network management. Routers in VLAN topologies provide broadcast filtering, security, address summarization, and traffic-flow management. By definition, switches may not bridge IP traffic between VLANs as doing so would violate the integrity of the VLAN broadcast domain. We were set out to control traffic patterns and react quickly to relocations. 13
  • 17. The Hughes Manufacturing Corporation VLANs provide the flexibility to adapt to changes in network requirements and allow for simplified administration. Below you can see an example of a VLAN used in an admin switch: 14
  • 18. The Hughes Manufacturing Corporation Server 2008, Active Directory, and VMWare Active Directory, via Microsoft Server 2008, will be installed and implemented on each and every server. Microsoft server 2008 will also be updated to the latest service pack (service pack two) to ensure the latest security updates and fixes. VMWare will also be provided for a test environment. Implementing VMWare as a test environment will reduce the risk of crashing the servers and it will also reduce infrastructure costs. By doing this, we will combine Active Directory servers with other server roles, eliminate need for additional dedicated servers, and standardize domain controller images. Alongside with Active Directory, each server (or server cluster) will be running Microsoft Exchange for email communication between employees of the company. The top level domains will also be running IIS (Internet Information Services) to properly run web services and web servers. These server roles will play a very important part in streamlining the functionality and communication between the networks. 15
  • 19. The Hughes Manufacturing Corporation AT&T Internet and Telecommunications Provider One of the main reasons GTPI decided to choose AT&T as Internet and Telecommunications provider is that AT&T has the largest network and wireless digital voice and data in America. AT&T can connect business anywhere in the world, while providing lower payment. Their global IP network has the capability to provide sophisticated IP services with global reach, scale, and reliable security performance. The Hughes Corporation will need a telecommunications service that allows all locations, including Venezuela, to communicate between them without barriers of long distance or limited voice or data. AT&T is the leading provider of local and long-distance voice and data services, so customers and employees will have the freedom to make international calls using an international plan at every location with no additional cost. AT&T networking solutions will allow The Hughes Manufacturing Corporation to manage their own network giving the Corporation better control of its data. 16
  • 20. The Hughes Manufacturing Corporation AT&T’s Global Reach AT&T will create a new world of opportunity for the Corporation by giving it the opportunity to develop and execute a manufacturing, marketing and sales strategy not matter where the potential presents itself. AT&T ownsa worldwide IP networking infrastructure of hardware, software, andpersonnel that provide businesses with a standardized solution to meet their needs and enables global market strategies today and into the future. The networking solutions will allow the Corporation to set up business anywhere around the world, to leverage AT&T’s global IP network and unleash productivity of IP applications, manage their own networks, and provide better control.As a large corporation, you also have a great expectation -- you do not have to be worried about not meeting those expectations because your Internet provider has the capability of providing advanced IP services with global reach, security, reliability and performance. AT&T’s network reach and coverage is foundedby the dedication, knowledge and skills, combined with technical innovation, which is making AT&T the global IT partner and network integrator of choice for an increasing number of CIOs worldwide. What AT&T can provide is reliability, security,and the confidence your business needs to succeed wherever in the world your next market can go. 17
  • 21. The Hughes Manufacturing Corporation Cost Effectiveness AT&T has designed a customized bundled offer that brings together many of your fixed andvoice, data, IP services under a single contract. AT&T’s bundled offers include AT&T Business Network (ABN) and do not involve a new contract negotiation. It consolidates billing, discounting, service and support for a broad portfolio of AT&T communications services to help you: Combine IP, data and long distance, including toll-free services and wireless business services; Easily add, drop or change the services mix on an existing contract without a lengthy contract negotiation; Take advantage of volume and term discounts, based on annual revenue commitment and length of AT&T relationship; and Manage your account 24x7 via a self-service AT&T Business Direct® portal. AT&T wants to make sure to provide their customers with the right service. Organizations have been faced with two equally challenging options in attempting to match IT capacity with variable or unknown demand which means each month your company will be over build or under build. The solution applied in the past is you pay for the capacity you use: computer, storage, network, just in the same way you pay gas bill or electricity bill, you pay what you consume. The great benefit you have with AT&T is that you donot have to be worried about trying to calculate the amount of computing and networking power your business will need-and thus buy too much or too little. Also, you avoid the enormous upfront costs of purchasing equipment and instead you just pay for the amount of ports you need, not the numbers of miles you need to cover. 18
  • 22. The Hughes Manufacturing Corporation The Cloud With AT&T you will have access to Cloud computing and Cloud storage resources on demand over the network. You procure IT services, not assets, and AT&T delivers services when and where you need them at no additional cost. If you need a flexible, cost-effective alternative for delivering IT services – in a way that complements existing systems, staffs and processes – Cloud services will be the ideal solution for your organization. Cloud services align consumption with cost; Cloud services also move capital equipment assets off the balance, turning them into a monthly expense item. It is not long commitment; you can turn the service off or on as needed without additional charges. AT&T takes the guesswork out of capacity planning to avoid expensive over provisioning and risky under provisioning. Cloud services are network-based, that is why it is a good reason to choose AT&T, the company who owns one of the world’s most robust networks: up to 99.99 percent availability and the enterprise-class security of AT&T Internet Data Centers; provides the performance and bandwidth needed for your most demanding Cloud- based solutions. AT&T will provide support with new applications or supporting new users, geographies or business initiatives. Also, AT&T’sCloud computing services provide a ready-made hosted infrastructure to help you: avoid procurement delays; reduce capital expenditures; speed provisioning and deployment; free staff from long implementation cycles; and respond quickly to the needs of the business. 19
  • 23. The Hughes Manufacturing Corporation Unexpected upswings in orders, user transactions or other workloads dramatically impact server performance and availability. Cloud computing solutions enable you to quickly adapt IT services to the changing needs of business. You provision once and scale infrastructure on demand by adding more resources where and when they are needed. However, scalability isnot just about managing peaks; it is about managing the valleys cost effectively. When the flood of activity is over, you can dial down capacity using the self-service web portal. 20
  • 24. The Hughes Manufacturing Corporation The Hughes Manufacturing Corporation – Venezuela AT&T Venezuela will provide access to international long distance service using Polycom VoIP through Unified Communications (“UC”), converging separate voice, data and wireless networks to IP.Utilizing unified communications willimprove productivity. Instead of logging into multiple applications, users can have a single sign on and a unified dashboard view into many unified communications tools. Merging UC capabilities with presence data, the availability status of key stakeholders can help employees: spend less time searching for information and people; multi-task smoothly between tools; escalate from a chat to a voice call or a web conference within the same session; and speed decision making and respond more quickly to customers and opportunities; Unified Communications accelerate processes for your business solutions with critical business processes and core applications to speed how your organization gets things done. 21
  • 25. The Hughes Manufacturing Corporation Strategy for the Best Type of Workstation Businesses need workstations to help maintain database information within a company. There are many different types of workstations to choose from when it comes to computers being set up in a workplace. As consultants for the Hughes Manufacturing Corporation, we propose the Basic PC Workstation setup within the three different facilities. This type of workstation will save the company money by freeing up a lot of unnecessary space that is normally used for server storage and many other wastes that can be added to a desktop. Information will be transmitted from the main servers to the PC’s in order to function properly. Dell Inspiron One 2020 (http://www.dell.com) The PC that GTPI recommends for the Hughes Manufacturing Corporation is the Dell Inspiron One 2020. The 20 inch screen will give associates room to analyze multiple applications on one screen. The Inspiron is the ultimate space saver,providing more room for paperwork and desk supplies. It provides HD graphics that can offer better visuals of injection molded products for designers and engineers. Administration will have the ability to communicate virtually because this PC has a built-in webcam. 22
  • 26. The Hughes Manufacturing Corporation Intel Core i3 2120T (http://www.dell.com) The Intel Core i3 2120T is the processor that will power the Dell Inspiron One 2020. This processor delivers smart multitasking performance that can help complete tasks sooner. The intelligence of this processor allows it to respond quicker to keystrokes and information sent and received from the main server. It limits downtime and maintains productivity by improving management of the PC. The i3 2120T has 3-D capabilities which can display enhanced visuals of plastic injection molding items on the PC screen. 23
  • 27. The Hughes Manufacturing Corporation Factory and Warehouse Recommended Technology WDT3200 Mobile Computer (http://www.waspbarcode.com) The WDT3200 mobile computer delivers premium performance in a demanding environment. The mobile computer’s design is made for comfort to relieve stress on the arm when using it. The WDT3200 is ideal for tough surroundings because its compact structure is protected from dust and water. This device can withstand multiple 4 – 5-foot drops to concrete which will make it very reliable in a warehouse environment. Data can be collected accurately and efficiently for administration with the integrated laser barcode scanner. WPL305 Barcode Printer (http://www.waspbarcode.com) The WPL305 barcode printer’s durable construction, speed, and dual printing technologies make it a leader in its class. Since this printer offers both direct thermal and thermal transfer printing, there is no need to invest in additional printers that only support one type of printing process. The WPL305 is a cost-effective way to print labels of all types. Its 24
  • 28. The Hughes Manufacturing Corporation modest design creates easy to installation and use for the printer. Very little maintenance is required due to its reliability. Datalogic Magellan 8400 Barscanner (http://www.barcodesinc.com) The Datalogic Magellan 8400 Barscanner is ideal for keeping track of inventory being shipped and received. Labels that are printed out by the WPL305 barcode printer can be accurately scanned by the 8400 Barscanner. The accurate reading of this scanner can improve time management and decrease the risk of having delays within the shipping and receiving process. The Magellan also has the capability of weighing items which is beneficial in the instance that an item without a barcode can still be processed. Part Ordering Process (www.hawkmold.com) With the extreme climate in the warehouses and factories, there will definitely be a need for new parts on the injection molding machines. There will also be a need for solutions to keep the machines well functioned and lubricated. We suggest that Hawk Mold & Die Supply Inc. should be the company the Hughes Manufacturing Corporation orders parts from. Hawk Inc. would have everything needed in order to keep the injection molding machines up and running. 25
  • 29. The Hughes Manufacturing Corporation The part order process will be simply done by going on www.hawkmold.com and ordering the supplies needed online. 26
  • 30. The Hughes Manufacturing Corporation Security Upgrade Recommendation (http://www.trendmicro.com) Trend Micro is the upgraded security provider that the Hughes Manufacturing Corporation should have. Trend offers a type of security called “Deep Discovery,” which empowers superior threat protection. Deep Discovery monitors specific environments for malicious content, communication, and behavior. It then uses detection methods custom-made for specific host configurations. Furthermore, it controls deep threat investigations to produce custom updates for protection points within a company’s network. Trend Micro is a great security upgrade because it provides relevant intelligence that leads to rapid response. 27
  • 31. The Hughes Manufacturing Corporation 28
  • 32. The Hughes Manufacturing Corporation Convergence of Voice over Internet Protocol (VoIP) and Data Services Voice over Internet Protocol, also known as VoIP, is globally leading companies towards a convergence of communications. VoIP is used to make telephone calls over the internet. In other words, VoIP is a cost efficient way of communicating which should be a necessity for Hughes Manufacturing Corporation. By using VoIP, the company will cut down the cost of paying for additional phone lines. Unified Communications & Messaging (www.cisco.com) Unified Communications bring together different technologies and applications to place them within the same medium. For instance, a person can check a voicemail through email when using Unified Communications. An example of Unified Messaging would be receiving a voicemail or fax and having it retrieved on a computer or fax machine. This flexible way of communicating needs to be implemented into the network design of Hughes Manufacturing Corporation because it will improve communications within the company. Public Switched Telephone Network A Public Switched Telephone Network (“PSTN”) is a combination of local, long distance, and international carriers that make up the worldwide telephone network. Using the network will be an option for communicating internationally. It is a must that the Hughes Manufacturing Corporation has some kind of solution for communicating with the Venezuela location that will be opening in 2013. It’s strongly suggested that some kind of international telephone system be applied in to the network design. 29
  • 33. The Hughes Manufacturing Corporation Iron Mountain Disaster Recovery Iron Mountain was founded by Herman Knaust in 1951. Mr. Knaust discovered the Atomic Storage which he called “Iron Mountain”. Iron Mountain has services which are highly secured, affordable and reliable for online solutions. Iron Mountain’s services are 98% guaranteed for all businesses and customer service. A few of the services Iron Mountain provides are Secure Shredding, Document Imaging, Records and Tape Management and Storage, along with Back Up and Recovery. Iron Mountain is a world leader in information management services, assisting more than 156,000 organizations in 35 countries on five continents with storing, protecting and managing their information. In research, Iron Mountain provides a service level of Data Back Up and Recovery at practically zero downtime and only 15 minutes to fully recover the data and files. Iron Mountain is a 24x7 service provider for customers and businesses. Other services that Iron Mountain also provide are: Offsite Tape vaulting; Restoration and Migration which includes media migration; and tape identification. The vendor also offers Cloud Storage and Services that has Server Back Up, PC and Mac Back Up. Cloud-based backups help administer and monitor server backups securely, simply and reliably. When providing Cloud Storage and Services, the backup and data files are saved into the Cloud Storage. The Server Back Up is fully managed by the cloud data backup services and incorporate the use of Live Vault, which allows less data loss with encrypted data. Iron Mountain continually works to ensure their customers get the most from their information while reducing the costs and risks associated with storing and protecting it. Below is how an example of how companies are affected: inconsistent storage of backup data makes it harder for you to retrieve what’s needed for recovery; 30
  • 34. The Hughes Manufacturing Corporation a lack of proper security measures increases the risk of an inadvertent disclosure of sensitive information; and if the customer is not sure about what data is stored where, the company will struggle to identify and restore the data required to satisfy internal customers and auditors, regulators and lawyer; Business challenges that could occur include the backup data playing a role in the ability to restore operations in the event of a disaster or disruption. Although the company will take great care to back-up information, the company can only address part of the story. If the information is not properly stored, protected and retrievable when it’s needed most, then the storage management company may be significantly hindering the organization’s recoverability. If data is backed up without the right management tools, security, tracking and environmental controls, it will be tough to find what you need when the unexpected happens. When a company consistently struggles to locate the right data, they also run into the critical business processes and run the risk of being unable to provide what is needed for an audit, compliance review or litigation event in a timely manner. The Business Solution is that Iron Mountain Data Backup and Recovery gives companies a robust suite of capabilities, including the following services: Offsite Tape Vaulting; Backup Care; Media Care; Dedicated Transportation; Disaster Recovery Support; Tape Library Moves; Inventory Audits; and Secure Media Destruction 31
  • 35. The Hughes Manufacturing Corporation Restoration and Migration enables the companies to restore and deliver data from legacy backup media, or convert historical data into usable formats for secure retention and easy access. Managing these processes can quickly identify the information you need, when needed: Data Restoration; Media Migration; and Tape Identification. Offsite Tape Vaulting provides comprehensive solution for transporting, storing, managing and retrieving backup media from a secure, offsite facility. You will have the proven technology and expertise needed to ensure your operations get back up and running should the unexpected occur. Disaster Recovery support is a technician who would assist when technical issues occur and give the customers reliable, secured and fast disaster recovery. The Backup Care assistant helps with immediate and secure processes for initiative problems. This will help transport and store the data backup from the tape drive to another drive without any difficulties. Data Restoration services help to restore back up data with the use of the equipment or software to place the data on tapes and the format of media to ensure it is secured. Media Migration utilizes data encryption for secure backup tape destruction that is used to output the data. Media Migration is simply the means by which data is migrated into the correct format to a secured retention. This will also mitigate future auditing and litigation risks to access the data easily. Tape Identification helps to view the contents of the backup tapes and identify the information that is stored on the tapes. Physical Control Inventory is the process whereby the company physically reviews the backup and inventory tapes. There are several strategies when performing Disaster Recovery: Evaluate, Restore, Review, Test and Implement. 32
  • 36. The Hughes Manufacturing Corporation Evaluate – Simplify the problem and/or issues that failed. Improve the scenario to ensure everything is running smoothly. Restore – Ensure all the information stored on the tapes can be recovered. Review – Identify the problem and threats that caused the issue to occur. Test – Request the data backup information and assessment to ensure the data is secure. Implement – Put into practical effect, carry out and place into action. 33
  • 37. The Hughes Manufacturing Corporation Consolidated Financial Report Total Budget: US$4,000,000.00 Total Software: US$107,845.00 Total Equipment:US$1,544,166.80 Labor:US$250,000.00 Total of Outside Contractor Services:US$110,199.00 Grand Total: US$2,660,449.80 Under Budget: US$1,339,550.20 34
  • 38. The Hughes Manufacturing Corporation Conclusion Global Technology Providers would like to thank Mr. Lee Henning, CEO of the Hughes Manufacturing Corporation, for the opportunity to work for them. Global Technology provides our clients with scalability solutions that meet our customer’s current and future needs. We achieve this by managing the following: Cost Efficiency; Innovation; Security & Data Management; and Maintain and provide maintenance for the network. 35
  • 39. The Hughes Manufacturing Corporation Attachment A A-1
  • 40. The Hughes Manufacturing Corporation B-1
  • 41. The Hughes Manufacturing Corporation B-2
  • 42. The Hughes Manufacturing Corporation B-3
  • 43. The Hughes Manufacturing Corporation B-4
  • 44. The Hughes Manufacturing Corporation B-5
  • 45. The Hughes Manufacturing Corporation B-6
  • 46. The Hughes Manufacturing Corporation B-7
  • 47. The Hughes Manufacturing Corporation Attachment C C-1
  • 48. The Hughes Manufacturing Corporation Attachment D D-1
  • 49. The Hughes Manufacturing Corporation References CIMTEC Automation, LLC (2012).NEMA 4 and Other NEMA Ratings.Retrieved from http://www.cdynamics.com/nema-4.html Cisco.What is VoIP and What Can it Do for Your Business?Retrieved from http://www.cisco.com/en/US/prod/voicesw/networking_solutions_products_genericconte nt0900aecd804f00ce.html 1