Personal Information
Organización/Lugar de trabajo
Paris Area, France, Paris France
Ocupación
Partner chez TouchFlows
Sitio web
marktamis.com/
Acerca de
Mark is an Enterprise Software Expert with a background in Professional Services, Education Services and Customer Success. He is internationally recognized in the fields of Social CRM and Social Business and has spoken at international events across Europe about customer-oriented Business Strategies ("Go with The Customer Flow", "Socializing your CRM", "Insight into the Customer Journey", "The Future of social CRM") and is a valued contributor to number of customer relationship-focused internet properties such as mycustomer.co.uk and customerthink.com.
He has held various EMEA-level positions in Professional Services with US Enterprise Software Companies such as Attachmate, Plumtr
Etiquetas
scrm
social crm
customer journey mapping
social business
customer
crm
customer experience
touchpoints
brand management
service dominant logic
experience
cjm
journey mapping
analytics
change management
customer centricity
e20 scrm enterprise20 socialcrm
enterprise 20
collaborative enterprise
e20
Ver más
- Presentaciones
- Documentos
- Infografías
Strategische Content Marketing Tools
ScribbleLive
•
Hace 8 años
Predicting Customer Experience through Hadoop and Customer Behavior Graphs
Hortonworks
•
Hace 8 años
Turn Jobs to Be Done Theory into Practice - Tony Ulwick at Business of Software Conference 2014
Business of Software Conference
•
Hace 9 años
Linkedin pour les entreprises guide 2015
PlayApp
•
Hace 10 años
Burberry social business case study
Different Spin
•
Hace 11 años
Tendencia y Realidades del Customer Engagement
Jesus Hoyos
•
Hace 11 años
Cloud Computing & WordPress - Scalability and High Availability - wpcampbo13
Corley S.r.l.
•
Hace 11 años
Architecting an Highly Available and Scalable WordPress Site in AWS
Harish Ganesan
•
Hace 12 años
SLAs on social media
Stephane Lee
•
Hace 10 años
Customer Journey Analytics and Big Data
McKinsey on Marketing & Sales
•
Hace 11 años
Gamification : the importance of the initial contact
Ravard & Co
•
Hace 11 años
Understanding Cause and Effect in Customer Behaviour
jasonmcfall
•
Hace 12 años
Causata Overview Presentation
Causata
•
Hace 11 años
Global Considerations for sCRM Strategy
Jesus Hoyos
•
Hace 11 años
Componentes de un Social Command Center
Jesus Hoyos
•
Hace 11 años
Understanding Social Business and SocialCRM
Rawn Shah
•
Hace 11 años
Perspective On Saa S Financials (Published)
Philippe Botteri
•
Hace 15 años
Customer Centric Business Model Innovation in the airline industry
Patrick Stähler
•
Hace 12 años
Co-creating customer relationships by Wim Rampen
Wim Rampen
•
Hace 11 años