The Connected Insurance Observatory is think tank specialized on telematics and insurance IoT. It is engaging insurers, distributors, institutions and tech players with the goal to spread a culture of innovation throughout the insurance sector

1. March 2017
Initiative presentation
Connected Insurance Observatory

2. 2
The Observatory
• Data provided by the Internet of Things represent an extraordinary
opportunity for Insurance Companies and intermediaries
• The most mature InsurTech use case is auto insurance telematics (already
mainstream in some countries like Italy)
• The Connected Insurance Observatory is the first insurance think tank
specialized in insurance IoT:
- The European Observatory (second edition) aggregated more than 30
Insurers, Reinsurers, Institutions and Tech players
- Since 2017, the Observatory started its operations in the US with the
support of a dedicated Advisory Board
• Connected Insurance Observatory is about connecting people and
ideas in order to spread the innovation culture over the insurance
market with three concrete outcomes:
- A multiclient research
- Three workshops dedicated to each member
- Three plenary symposiums

3. 3
Connected Insurance is about connecting
insurance with people and their risks
The Insurance IoT
Health… Industrial risksMotor… but also Home… Life…
Any insurance solution based
on sensors for collecting data on the state of an insured risk and telematics for
remote transmission and management of the data collected
Connected Insurance

4. 4
The insurance telematics industry is still in the
very early stages…

5. 5
… but it is bound to change motor insurance
around the world
0
20
40
60
80
100%
Italy UK U.S. Germany France
5 Very Likely
4
3
2
1 Not at All
Likely
"How likely would you be willing to agree to have a black box fitted in your car or a
driving app on your smartphone that would track position and driving behaviors in
order to receive services and a discount on your auto insurance premium?"
BIG CUSTOMERS BASE AROUND THE WORLD WILLING
TO USE TELEMATICS
INSURTECH TELEMATICS
START UPS GAINING SPEED
• Metromile is a variably-priced, pay-per-mile car insurance provider
• Last investment round ($191M) will be used to acquire Mosaic
Insurance – first insurtech start-up to acquire insurance incumbent
• NAUTO uses cameras, motion sensors and GPS systems, as well as
artificial intelligence software, to detect what is happening on the
road, as well as inside a car
• Big-name auto and insurance companies BMW, Toyota and Allianz
Group invested in the start-up and entered into data-sharing
partnerships

6. 6
Connected insurance: what is in it for insurers?
Improve insurance profit & loss
through specialization
Enhance proximity and interaction
frequency with the customer while
creating new customer experience
and offering additional services
Create and consolidate knowledge
about the risks and the customer
base
Frequency of
interaction
Benefits on the
insurance
bottom line
Knowledge
creation
1
2
3
Perform a new virtuous role for
society by providing positive
externalities for a sustainable
society
Sustainability4

7. 7
The scope of the Connected Insurance Observatory
is the Insurance IoT
Objectives
Scouting and rationalizing
qualitative/quantitative
knowledge on Connected
Insurance
Sharing a critical point of view of
key trends and spreading
innovation culture
Encouraging stakeholders
discuss experiences and
exchange ideas about
innovation
The scope
Any insurance solution based
on sensors for collecting data on the state of an insured risk
and telematics for remote transmission and management of the data collected

8. 8
Objectives Observatory's activities
The Observatory provide to the participants the best
knowledge available worldwide on Connected
Insurance
Scouting and
structuring
quali/quantitative
knowledge on Connected
Insurance
Sharing a critical point of
view of key trends and
spreading innovation
culture
Encouraging stakeholders
discuss experiences and
exchange ideas about
innovation
1. Collection of evidences concerning
connected insurance approaches
2. Researches on consumer expectation and on
distribution of connected insurance products
3.Best practice analysis with market benchmark
and international innovation scouting
4. Three annual collegial events in order to
share with Observatory's Stakeholders ideas
and experiences on connected insurance
5. 1to1 deep dive meetings (workshops) with
each Member to present and discuss the
Observatory's research

9. 9
Some quotes from the participants
Thank you for providing a space where lots of insightful ideas about our industry could be shared and discussed
openly. I found the sessions very interesting!
System Integrator
Great platform for engage and discuss a wide range of topics and ideas that will impact all of us in the
insurance industry soon
Reinsurer
The Observatory created more value month by month…it is really useful have a systematic representation of
topics we deal with daily but we was missing to rationalize
Insurer
The initiative provided though-provoking contents. The deep dive sessions were clear and stimulated great
engagement within the organization
Insurer
Relevant opportunity to approach unique contents about connected insurance – both from actuarial angle and
customer angle - and to discuss them with Insurance Executives, Associations and the Regulator
IT provider
It is not about to discover the new killer application. The Observatory have continuously delivered top level
contents and provided food for thoughts, valuable input for our innovation path.
Insurer
Relevant initiative on the sector, strong attendance and very innovative for structure and contents discussed
IT provider

10. 10
Since the beginning of 2017, we started also the
North American Connected Insurance Observatory
The two Observatories together will create an impressive opportunity to
cross-fertilize the insurance innovation thoughts across geographies

11. 11
A senior and world-renowned Advisory Committee
supports the activities of the North American
Connected Insurance Observatory
Steve Anderson
President,
The Anderson Network
Mike Scrudato
SVP Strategic Innovation Leader,
Munich Re America
Paul Carroll
CEO,
Insurance Thought
Leadership
Ujjval Patel
Vice President -
Research & Strategy
ACORD
Anne Melissa Dowling
Former Director,
Illinois Department of
Insurance

12. 12
Contacts
Matteo Carbone
Founder and Director of the Connected Insurance Observatory
Keynote speaker and writer on insurance innovation
Global InsurTech Influencer (1° InsurTech Influencer by InsurtechNews, Top 10
InsurTech Influencer by Onalytica, 10 InsTech Influencer by InstechLondon, Top 15 IoT
Influencer by Postscapes, Top 25 Disruptors in the Insurance Industry by Vertafore)
Matteo.carbone@connectedinsuranceobservatory.com
+393346220378