1. Get to know us in under a minute...
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2. We’re a customer technology business.
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3. Our head office is based in
Kent. We also have offices
in Munich and Birmingham.
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4. We’re nearly a thousand strong...
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5. And we’re a Times Top 100
company to work for.
Motivated staff ... dynamic
atmosphere ... great for our
customers.
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6. In 2010 we handled
3,431,679 reservations
in the UK and Germany
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7. 5 out of 10 customers pre booking an
airport hotel or airport car park in the UK
and Germany choose Holiday Extras.
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8. We sell
Airport Parking, Meet and Greet Airport
Parking, Airport Hotels, Airport Hotels with
Parking, Airport Hotels with Coach Travel, Rail
Travel to the Airport, Airport Lounges, Holiday
Insurance, and a range of short breaks focused
on Theatre and Theme Parks.
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9. We also sell
Car Hire, Foreign Exchange Cards, SMS Holiday
Weather and Traffic Reports, Car Washes, Taxis
to and from airport hotels, Holiday Photo
Developing and Photo Albums, as well as
dinner and breakfast and a whole host of
extras at airport hotels.
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10. Our Brands Include
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11. We work with the best in the business. Over 2k different travel
companies partner with Holiday Extras.
Partners include, TUI, Thomas Cook, Easyjet, Ryanair,
British Airways, C.T.T.G, SAGA Holidays, The AA, World
Choice, Essential Travel...
Winner Best Holiday Add Ons and Best Insurance Provider 2011
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12. We believe in Hassle Free Holidays
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13. Find the same service for less and its FREE
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14. The Best Products and Service
In 2010
99.85%
of our customers we’re
happy or delighted with
our service. And over 30%
feedback.
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15. We work closely with a small number of
suppliers not thousands
Suppliers Include: Hilton Hotels, BAA, Gatwick Airport,
Intercontinental, Abertis, MAPLC, The Peel Group,
Meteor, Q-Park, Mariott, Arora, Britannia, APCOA, Cintra
and NCP
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16. It’s FREE to call us...
And our team, trained to
make holidays hassle free
always answer the phone
in less than 2 rings.
Which made us the top
call centre for travel in
2009.
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17. We answer our email
In 2010 we got back to every email a customer We just
sent us in less than 10 minutes. thought it was a
great idea.
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18. “Every decision we make is a win for our
customers a win for our partners and a win
for us.” Steve Lawrence, Chairman
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