This document summarizes a Hootsuite seminar presented by Matt Lynch on February 4, 2016. It included information about Hootsuite and its features, how to set up a Hootsuite account and dashboard, how to add streams and schedule posts across various social media networks. It also discussed Hootsuite's reporting features and apps like ViralTag for Pinterest integration. The presentation encouraged participants to connect with Matt Lynch and Vorian Agency on social media and sign up for future seminars.
2. Matt Lynch
With over 23 years Online Marketing & Information
Technology experience, my primary speciality is
Search Engine Optimisation (SEO). I am an
experienced senior technical marketing specialist
working both within agency and in-house roles. I
am a certified Google AdWords Specialist, Bing
Ads Accredited Professional.
I enjoy keeping up with the 'bleeding edge' of
technology advancements and social media
evolvement to ensure current knowledge in an ever
changing landscape, leading to early adoption and
determination of opportunity for marketing
enhancement.
Vorian Agency - General Manager
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Vorian Agency is a full service Digital Agency based in West Perth, that provides
customised marketing solutions including; search engine optimisation (SEO), pay-
per-click advertising (PPC), social media marketing (SMM), strategy, web design and
development, branding, print and graphic design, as well as on-hold phone
messages, audio and video production services, that are aimed at promoting your
brand’s products and services through a variety of results oriented strategies.
Vorian Agency is a Google Partner, Bing Ads Accredited Company,
Hootsuite Solutions Partner and a MailChimp Expert Company.
Vorian Agency delivers integrated online
and offline marketing solutions to
business wrestling with how to market in
today’s changing environment.
6. Interactive Questions?
During today’s session, you are welcome to ask questions.
Follow-up questions can be tweeted to our Vorian
Agency Twitter Account @vorianagency using the
hashtag #voriantraining
https://twitter.com/vorianagency
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7. Housekeeping
Before we start, please note the following:
• Exits
• Toilets
• Mobile phones on silent
• Wireless internet settings
• Presentation notes available at www.vorianagency.com.au/resources/downloads
• Vorian Agency Services Spectrum showcases our service offering
• Vorian staff are available to arrange an appointment or answer specific questions
• Your feedback on today’s seminar is important to us
• Register for our free seminars at www.vorianagency.com.au/resources/seminars
• Invite others you may know to register for our free seminars
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8. What is Hootsuite?
• Hootsuite is the world’s most widely used social media relationship platform. More
than 10 million users, including 744 of the Fortune 1,000 companies, trust Hootsuite
to manage their social media programs across multiple social networks from one
integrated dashboard.
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9. Hootsuite Facts
• The world's most widely used social relationship platform, available in 16 languages
and more than 175 countries.
• Over 10 million users including 744 of the Fortune 1,000 companies.
• Pioneered social media management when it launched in 2008.
• Largest open social relationship platform with 100+ partner integrations in the
Hootsuite App Directory.
• Over 600 staff located in Vancouver, San Francisco, London, Singapore, New York,
Hong Kong, Sydney and others.
• Preferred, certified partner of Facebook, Twitter, LinkedIn, and Google+
• Over 1,600 enterprise customers including NHL, Sony Music Entertainment, Adidas,
eBay, AstraZeneca US, Orange, and more.
• CEO: Ryan Holmes, CRO: Steve Johnson, CFO: James Rumble, CTO: Ajai Sehgal
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15. Adding a Tab to your dashboard
• From the launch menu on the left, select the house or Streams
icon.
• Click the plus (+) sign to add a tab.
• A new tab will appear with “untitled” highlighted. Start typing to
name the tab. Unless you want a blank tab, click on the “Add a
Stream” guide that automatically appeared in your new tab and
follow the prompts. Click and drag your tabs along the top of the
dashboard to put them in an order that works best for you.
• Keep the naming convention short, so that you can fit more tabs
visible along the top.
• Note: Streams help further breakdown each tab according to
social networks, apps, functionality, keyword searches, etc.
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16. How to add Streams to your Tab
• Every stream inside your tab is self-contained. So
you can monitor the Tweets, Facebook photos, and
YouTube searches related to your Tab title.
• To add a social network: in the stream guide click
“Networks”, scroll to find the network and its
associated options menu will appear. From there,
select the network’s functionality of your choice for
that stream.
• For example, let’s say you’re setting up a Twitter tab
for your business. We recommend that you add
different streams within that tab for your business’
Home Feed, Mentions, Direct Messages and
ReTweets.
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17. Use the Stream that suits you
• There are different Stream types depending on which Social Media channel is
selected. Start by choosing the associated channel account, then select the options
you require.
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18. How to adjust Stream size
• To help you adjust your stream width, use the handy toggle bar.
• In the far right corner of your tab row you will find the toggle bar. Slide the toggle back
and forth to adjust stream widths.
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20. How to add an app
• To add an app: in the stream guide click “Apps,”
scroll to find your app of choice and follow the
prompts from there for signing in and set-up.
• For example, let’s say you’re setting up an
“Instagram” tab for your business. We recommend
that you add different streams for your Home Feed
and Your Photos. Add another stream for the
Statigram App to monitor your Instagram analytics.
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21. Which App would I recommend?
• With 126 Apps to choose from, you have a lot of
selection choice!
• I’ve listed some of the popular apps which I use to
connect other services, other social media accounts,
provide enhanced information with the social media
accounts I use, or simply to collate content I can
repurpose as part of my content marketing strategy.
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22. Target your New Followers
• Create a stream to monitor your New Followers on Twitter, and send them a custom
DM (Direct Message), to help them discover new content, new channels or your
current specials.
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23. Using Search Streams
• Create a stream for each social media channel, and account, to monitor your brand
#hashtags, brand keywords, competitors, or for content ideas.
• TIP: are you also using Google Alerts and Talkwalker.com Alerts to monitor your
brand mentions?
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24. Canned Messages
• Save messages as templates, that you can use as canned responses to direct users
for actions, for quick consistent replies – useful for Customer Service.
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25. Posting with Hootsuite
• Select which Social Media channels you wish to post your message to within Find
Profile.
• Click the pin icon next to each Social Media channel to add them to your distribution.
• For frequently used Social Media channels, star them as a favorite to have on top.
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26. Posting with Hootsuite
• Type your message into the message window.
• The character count indicator will let you know how many characters remain.
• Add a link, type/paste your URL into the link window to ‘Shrink’
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27. Advanced link options
• Add a link, type/paste your URL into the link window to ‘Shrink’
• If you want to access the Advanced Link Options, click on the ‘cog’
• Choose your URL shortener preference
• Store your Google Analytics custom campaign tagging preferences
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28. Google URL Shortener & Campaign Tracking
• To assist your marketing campaign reporting
and tracking of the efforts of links you post and
measure the effectiveness of your activities,
consider using a consistent URL shortener
such as Google’s goo.gl
• Google Analytics Campaign Link Tagging Tool
is also very useful to create tagged URLs with
campaign and source information that you can
then shorten. The results are then measured
within Google Analytics to show the
effectiveness of different mediums.
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29. Adding an Image
• Click the Paperclip icon to upload an image or file. Images based on the URL work
for Facebook and Google+. Upload for Twitter provides the image as a link.
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30. Scheduling your Post
• Use ‘AutoSchedule’ to have Hootsuite choose the optimal time for your post.
• OR, schedule to coordinate your marketing delivery, and cover content posting for the
week, month or year ahead…
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31. Bulk Scheduling your Posts
• Want to save time? Try the ‘bulk message uploader’.
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33. Adding Targeting region
• Need to filter your content post and target for a specific country?
• Click the world globe icon to select the targeting available for the selected channel.
• Show regional content to regional users only.
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34. Publisher
• Manage your scheduled posts within Hootsuite.
• Filter out the Scheduled posts by channel, account profile:
• View by day, week, month or list view
• See if posts didn’t work ‘rejected’, and historical information.
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35. Content Suggestions
• Stuck for content marketing ideas? Hootsuite wants to help. By profiling your
followers and engagement, Hootsuite will provide a week of content suggestions that
match your profile:
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36. Reporting
• Reporting templates, or build a customised report to suit your requirements.
• Additional reporting features can be purchased depending on account type.
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37. Reporting
• Twitter Profile Overview.
• Select your Profile.
• Select the date range.
• Save to .csv or .pdf
• Set up email scheduling.
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38. Build your custom reporting
• Create a custom report.
• Edit default templates.
• Add advanced features.
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39. Assignments (Team Work)
• Working in a team is very easy with Hootsuite.
• The Assignments tab enables the allocation of messages to assigned team
members, and you can review the status and activity.
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40. Contacts
• Manage your followers, lists and who you follow for Twitter.
• Manage your circles for Google+
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41. Hootsuite - Tools
• An education in Social Media and using HootSuite – Hootsuite University
https://learn.hootsuite.com/
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42. Hootsuite Mobile Apps
• Android and iOS – Hootsuite is available for smartphones and tablets:
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43. Hootsuite for Events
• https://hootsuite.com/hootfeed
• Welcome to Hootsuite's customizable HootFeed, a live Twitter stream that can be
displayed on screens around your event. The HootFeed is an easy-to-customize tool,
which animates the Twitter activity you care about live; encouraging your guests to
interact with the event's feed. By displaying visual Tweets on screens around your
event, you create a Tweet wall that your guests can get involved with.
• To get started, enter in your email address and keyword. If you would like to
customize your Twitter stream, toggle the customize button to "On" and enter in your
company information and layout options. Next, authorize HootFeed to use your
Twitter account. Enter your username or email and password to view a preview of
what your HootFeed will look like.
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44. Hootsuite ViralTag for Pinterest
• Unlike many of the other apps, which simply give you
the option of creating a new stream for viewing
network activity, ViralTag for Pinterest actually adds
the ability to post to Pinterest. That means that it also
includes Hootsuite's scheduling options so that now,
you can publish Pinterest shares at the most
optimum times for your network, as well as ensure
consistent activity.
• Ideally, brands should spread their pinning activity
out throughout the day, and now they can with
ViralTag.
• This app includes a 2-day free trial, and $4.99 /
month thereafter subscription fee.
• Using this app, Hootsuite users and brands can now
also more easily cross-promote their content and
social networks by sharing pins to their other social
accounts.
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45. Keep Connected
After today’s session, please feel free to connect with me if
you have additional questions:
LinkedIn: http://au.linkedin.com/in/mattlynchseo
Don’t forget to LIKE & Review Vorian Agency on Facebook:
https://www.facebook.com/VorianAgency
All of my other Social Media links are available on About.Me:
About.Me: http://about.me/au.mattlynch
Email: matt.lynch@vorian.com.au
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47. We would love to see you again…
Thank for attending today’s seminar.
• Presentation notes available at www.vorianagency.com.au/resources/downloads
• Vorian Agency Services Spectrum showcases our service offering
• Vorian staff are available to arrange an appointment or answer specific questions
• Your feedback on today’s seminar is important to us
• Please leave a review for us on Facebook, Yelp or Google My Business
• Register for other seminars at www.vorianagency.com.au/resources/seminars
• Invite others you may know to register for our free seminars
• Special Offer for the next ten days:
10% discount on Social Media services
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48. Social Media Services
SMM - Social Media Marketing
•Social Media Scope & Strategy
•Social Media Content Plan
•Social Media Community Management
•Integrated Social Media Management
•Facebook Organic & PPC Marketing
– Facebook Business/Personal Pages
– Facebook Custom Pages
– Facebook PPC
– Facebook Management
•Twitter Organic & PPC Marketing
•LinkedIn Organic & PPC Marketing
•Google+ Marketing
•YouTube Organic & PPC Marketing
•Pinterest Marketing
•Instagram Organic & PPC Marketing
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