Recomendados
Recomendados
Más contenido relacionado
La actualidad más candente
La actualidad más candente (20)
Similar a Porter’s value chain example
Similar a Porter’s value chain example (20)
Último
Último (20)
Porter’s value chain example
- 1. Heru Muskita
- 2. FIRM INFRASTRUCTURE HUMAN RESOURCE MANAGEMENT TECHNOLOGY DEVELOPMENT PROCUREMENT INBOUND LOGISTIC OPERATIONS OUTBOUND LOGISTIC MARKETIN G & SALES SERVICE
- 3. FIRM INFRASTRUCTURE HUMAN RESOURCE MANAGEMENT TECHNOLOGY DEVELOPMENT PROCUREMENT INBOUND LOGISTIC - Quality Control - Raw Material Control - Supply Schedule - Receiving OPERATIONS FOCUS ON : - Manufacturing - Packaging - Production Control - Quality Control - Maintainance. OUTBOUND LOGISTIC - Order Handling - Delivery - Dispatch - Invoicing MARKETING & SALES -Customer Management Order Taking Sales Analysis Market Research SERVICE - Warranty - Maintainance - Upgrade - Training
- 4. FIRM INFRASTRUCTURE HUMAN RESOURCE MANAGEMENT TECHNOLOGY DEVELOPMENT PROCUREMENT INBOUND LOGISTIC - Co Location, Supplier Warehouse less than 1 hr to Dell’s Warehouse - Just In Time Stock Managemetn OPERATIONS FOCUS ON : - Receiving Order, Order part to supplier and have UPS pick up. - Assembly only CPU according to buyer specs. - Received Payment Up Front. OUTBOUND LOGISTIC - UPS Pick up CPU from Dell, Keyboard, mouse and Monitor from supplier and send to customer directly. (cutting s&h cost from supplier to Dell Warehouse. MARKETING & SALES - Cut the distribution Chain (Distributor and Retail Store), hence driving the cost down. SERVICE - UPS pick up part that need to be service, bring to its service center, fix it then send it back to customer, without sending it back to Dell.
- 5. FIRM INFRASTRUCTURE HUMAN RESOURCE MANAGEMENT TECHNOLOGY DEVELOPMENT PROCUREMENT INBOUND LOGISTIC - Quality Control - Raw Material Control - Supply Schedule - Receiving - Hygiene Control OPERATIONS FOCUS ON : - Food Preparation - Raw Material Handling - Quality Control - Hygiene Control - Timely Cooking OUTBOUND LOGISTIC - Precise Order Taking - Serving the f&b - Listening to customer request MARKETING & SALES - Customer Management - Promotion - Customer Interaction SERVICE - Customer unspoken Needs - Lost and Found
- 6. This presentation is prepared for case study, it was not endorsed by the company mentioned above. It is prepared from the writer point of view.