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THE FOLLOWING IS INTENDED TO OUTLINE OUR GENERAL PRODUCT DIRECTION. IT IS INTENDED
                FOR INFORMATION PURPOSES ONLY, AND MAY NOT BE INCORPORATED INTO ANY CONTRACT.
               IT IS NOT A COMMITMENT TO DELIVER ANY MATERIAL, CODE, OR FUNCTIONALITY, AND SHOULD
                NOT BE RELIED UPON IN MAKING PURCHASING DECISION. THE DEVELOPMENT, RELEASE, AND
              TIMING OF ANY FEATURES OR FUNCTIONALITY DESCRIBED FOR ORACLE'S PRODUCTS REMAINS
                                        AT THE SOLE DISCRETION OF ORACLE.




Copyright © 2007, Oracle and/or its affiliates All rights reserved.
<Insert Picture Here>




Management Excellence
Frank Buytendijk
Vice President and Fellow, Oracle Enterprise Performance Management
Visiting Fellow, Cranfield University School of Management
Author of ―Performance Leadership‖, McGraw-Hill, September 2008
Management Excellence:
              The Next Competitive Edge
                                                                                                Smart – Deep Insight
                                                                                                        – Decisive Action
                                                                                                Agile
                   Competitive
                                                                                                Aligned – Across the
                   Advantage
                                                                                                         extended enterprise


                                                                                          MANAGEMENT EXCELLENCE


                   Cost – Lean and Mean
                   Quality – Six Sigma, TQM
                   Speed – Real-time, JIT



                                                                                          OPERATIONAL EXCELLENCE


                                                                                                                  Time

Copyright © 2007, Oracle and/or its affiliates All rights reserved. - Internal Use Only
            2008,        and / or its affiliates. All rights reserved.
Strategy to Success: Oracle’s Framework
               for Achieving Management Excellence
                                                                      Traditional Performance Management

        SMART




        AGILE




        ALIGNED




Copyright © 2007, Oracle and/or its affiliates All rights reserved.
Integrating Key Management Processes
               Oracle EPM System



                EXTERNAL REPORTING


                                            FINANCIAL MODELING


                                            PREDICTIVE MODELING


                                                                                           INTEGRATED BUSINESS PLANNING


                                                                                                       PROFITABILITY & COST MANAGEMENT


                                                                                                                          SCORECARDING


                                                                                                                              MONITORING, ANALYSIS & REPORTING


                                                                                                                                                FINANCIAL REPORTING


                                                                         BI REPORTING TOOLS & APPLICATIONS


                                                                                       OLAP


                                                                      DATA QUALITY, DATA INTEGRATION & MASTER DATA


                                                                        APPLICATION & METADATA MANAGEMENT




Copyright © 2007, Oracle and/or its affiliates All rights reserved.
Scenario 1: You Develop a New Product
                                      Identify                      Bridge          Align corp      Maximize        Continue
                                   contributions                  conflicting      strategy with   stakeholder     stakeholder
                                   requirements                 requirements       stakeholders       value          dialogue

                                     Investigate                                    Match with     Define port-
                                                                      Assess                                         Invest/
                                       market                                       resources,      folio and
                                                                      potential                                       divest
                                      dynamics                                     assets, goals     position

                                                                                                       Set          Decide on
                                       Create                           Create        Assess
                                                                                                   aspirational     business
                                      scenarios                       strategies       Risks
                                                                                                      goals          model

                                      Agree on
                                                                     Align                           Allocate      Experiment
                                      planning                                       Commit
                                                                  cross-LOB                         resources      continuously
                                     framework

                                   Continuously                    Perform                           Identify
                                                                                   Benchmark
                                     monitor                      root-cause                       improvement     Reforecast
                                                                                   performance
                                    variances                      analysis                        opportunities

                                        Extract                       Transform     Determine                       Moderate
                                                                                                      Share
                                         data                            data      presentation                     dialogue



Copyright © 2007, Oracle and/or its affiliates All rights reserved.
Scenario 2: Your competitor launches a
                           superior product
                                       Identify                       Bridge        Align corp      Maximize        Continue
                                    contributions                   conflicting    strategy with   stakeholder     stakeholder
                                    requirements                  requirements     stakeholders       value          dialogue

                        1             Investigate                                   Match with     Define port-
                                                                                                                     M&A
                                                                      Assess                                         Invest/
                                        market                                      resources,      folio and
                                                                                                                      OEM
                                                                      potential                                       divest
                                       dynamics                                    assets, goals     position

                                                                                                       Set          Decide on
                                         Create                         Create        Assess
                                                                                                   aspirational     business
                                        scenarios                     strategies       Risks
                                                                                                      goals          model

                                        Agree on
                                                                         Align                       Allocate      Experiment
                                        planning                                     Commit
                                                                      cross-LOB                     resources      continuously
                                       framework

                                     Continuously                      Perform                       Identify
                                                                                   Benchmark
                                       monitor                        root-cause                   improvement     Reforecast
                                                                                   performance
                          2
                                      variances                        analysis                    opportunities

                                          Extract                     Transform     Determine                       Moderate
                                                                                                      Share
                                           data                          data      presentation                     dialogue



Copyright © 2007, Oracle and/or its affiliates All rights reserved.
Scenario 3: Process interruption
                                       Identify                      Bridge         Align corp      Maximize        Continue
                                    contributions                  conflicting     strategy with   stakeholder     stakeholder
                                    requirements                 requirements      stakeholders       value          dialogue

                                      Investigate                                   Match with     Define port-
                                                                      Assess                                         Invest/
                                        market                                      resources,      folio and
                                                                      potential                                       divest
                                       dynamics                                    assets, goals     position
                          2                                                                            Set          Decide on
                                        Create                          Create        Assess
                                                                                                   aspirational     business
                                       scenarios                      strategies       Risks
                                                                                                      goals          model

                                       Agree on
                                                                                                                    SOLVE
                                                                         Align                       Allocate      Experiment
                                       planning                                      Commit
                                                                      cross-LOB                     resources      continuously
                                      framework

                        1           Continuously                       Perform                       Identify
                                                                                   Benchmark
                                      monitor                         root-cause                   improvement     Reforecast
                                                                                   performance
                                     variances                         analysis                    opportunities

                                         Extract                      Transform     Determine                       Moderate
                                                                                                      Share
                                          data                           data      presentation                     dialogue



Copyright © 2007, Oracle and/or its affiliates All rights reserved.
Excellence in Market intelligence



                                                                                                                                                    1
      Lack of insight in sales performance                                                                                      Time-consuming manual effort to pull
                                                       2
       in many countries and segments.                                                                                            market data from only 5 countries
        Fragmented competitive insight.




                                                                                                            Implemented Oracle BI to automate
                                                                                                                                                   3
                                                                                                              data acquisition, reporting and
                                                                                                                   analysis processes.



                                                                 More detailed analyses of the company’s and competitors’
                                                       4           sales across 32 countries —broken down not only by
                                                                  model but by sales channel, fuel type, chassis type, etc.




                       Optimized analysis of trends in its business worldwide and among its competition


Copyright © 2007, Oracle and/or its affiliates All rights reserved.
Cash Flow Crisis



                                           New growth strategy
                                                                             1
                                            based on acquisitions


                                                                                                       2   Cash flow imbalance




                             Rating agency drops
                3             credit rating to below
                                investment level


                                                                       Company implements
                                                                                                   4
                                                                      HSF for liquidity planning



                                                                                                                     5
                                                                                                                  Improved
                             Rating agency improve
                6                                                                                                  accuracy
                                   credit rating




Copyright © 2007, Oracle and/or its affiliates All rights reserved.
World-Class Fast Close



                                                                        World-class financial
                                                                                                1
                                                                             processes



                                                                                                             2
                                                                                                       First to report
                                                          Setting the                                        &
                                              3           competitive
                                                                                                    Communicating dates
                                                           benchmark
                                                                                                       two years out



                4

                                                                                                            5
          Stakeholder
            confidence

                                                                                                     Shareholder value
                                                                                                          premium




Copyright © 2007, Oracle and/or its affiliates All rights reserved.
Recession Makes Demand Drop



                              Recession hits
                 1              the market

                                                              Significant
                                              2                  drop in
                                                            product demand

                                                                                                Adjust
                                                                                          3     planning



                                                                                                                Shorten
                                                                                                           4   working week


                             Seek financial
                 5           government aid

                                                                                                                       Survive
                                                                                Acquire
                                                                        6    channel partners

                                                                                                                          7

Copyright © 2007, Oracle and/or its affiliates All rights reserved.
7 Imperatives In An Economic Downturn


           •        Enforce transparency, end protecting data. Make sure top
                    management as well as work floor immediately get all relevant
                    information, don’t wait for monthly and weekly reports
           •        Monitor crucial information on a daily basis – Collect Cash,
                    Scrutinize Expenses
           •        Throw away your old plans – throw away your new plans. Identify
                    key operational drivers and forecast operational and financial results
                    continuously
           •        Spot the profit. Focus spending and investing on profitable activities
           •        Divest wisely. Don’t only model the cost savings, but also the
                    revenue impact
           •        Embrace your stakeholders. Weather the crisis together, share
                    information and save costs by value chain integration.
           •        … Do these 6 things in concert. Align operational, financial and
                    strategic activities in a framework of management processes



Copyright © 2007, Oracle and/or its affiliates All rights reserved.
Further Reading
               http://www.oracle.com/epm
                                                                      Management Excellence White Papers:
                                                                        •   How Tomorrow's Leaders Will Get Ahead
                                                                        •   The Metrics Reloaded
                                                                        •   From Strategy to Success
                                                                        •   Techniques and Technologies


                                                                            Profit Online Podcast
                                                                               • Beyond Competitive Advantage:
                                                                                EPM and Management Excellence

                                                                               Publications
                                                                               • Journal of Management Excellence,
                                                                               Issue 1, 2, 3 and 4


Copyright © 2007, Oracle and/or its affiliates All rights reserved.
Performanceleadership

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Performanceleadership

  • 1. THE FOLLOWING IS INTENDED TO OUTLINE OUR GENERAL PRODUCT DIRECTION. IT IS INTENDED FOR INFORMATION PURPOSES ONLY, AND MAY NOT BE INCORPORATED INTO ANY CONTRACT. IT IS NOT A COMMITMENT TO DELIVER ANY MATERIAL, CODE, OR FUNCTIONALITY, AND SHOULD NOT BE RELIED UPON IN MAKING PURCHASING DECISION. THE DEVELOPMENT, RELEASE, AND TIMING OF ANY FEATURES OR FUNCTIONALITY DESCRIBED FOR ORACLE'S PRODUCTS REMAINS AT THE SOLE DISCRETION OF ORACLE. Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 2. <Insert Picture Here> Management Excellence Frank Buytendijk Vice President and Fellow, Oracle Enterprise Performance Management Visiting Fellow, Cranfield University School of Management Author of ―Performance Leadership‖, McGraw-Hill, September 2008
  • 3. Management Excellence: The Next Competitive Edge Smart – Deep Insight – Decisive Action Agile Competitive Aligned – Across the Advantage extended enterprise MANAGEMENT EXCELLENCE Cost – Lean and Mean Quality – Six Sigma, TQM Speed – Real-time, JIT OPERATIONAL EXCELLENCE Time Copyright © 2007, Oracle and/or its affiliates All rights reserved. - Internal Use Only 2008, and / or its affiliates. All rights reserved.
  • 4. Strategy to Success: Oracle’s Framework for Achieving Management Excellence Traditional Performance Management SMART AGILE ALIGNED Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 5. Integrating Key Management Processes Oracle EPM System EXTERNAL REPORTING FINANCIAL MODELING PREDICTIVE MODELING INTEGRATED BUSINESS PLANNING PROFITABILITY & COST MANAGEMENT SCORECARDING MONITORING, ANALYSIS & REPORTING FINANCIAL REPORTING BI REPORTING TOOLS & APPLICATIONS OLAP DATA QUALITY, DATA INTEGRATION & MASTER DATA APPLICATION & METADATA MANAGEMENT Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 6. Scenario 1: You Develop a New Product Identify Bridge Align corp Maximize Continue contributions conflicting strategy with stakeholder stakeholder requirements requirements stakeholders value dialogue Investigate Match with Define port- Assess Invest/ market resources, folio and potential divest dynamics assets, goals position Set Decide on Create Create Assess aspirational business scenarios strategies Risks goals model Agree on Align Allocate Experiment planning Commit cross-LOB resources continuously framework Continuously Perform Identify Benchmark monitor root-cause improvement Reforecast performance variances analysis opportunities Extract Transform Determine Moderate Share data data presentation dialogue Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 7. Scenario 2: Your competitor launches a superior product Identify Bridge Align corp Maximize Continue contributions conflicting strategy with stakeholder stakeholder requirements requirements stakeholders value dialogue 1 Investigate Match with Define port- M&A Assess Invest/ market resources, folio and OEM potential divest dynamics assets, goals position Set Decide on Create Create Assess aspirational business scenarios strategies Risks goals model Agree on Align Allocate Experiment planning Commit cross-LOB resources continuously framework Continuously Perform Identify Benchmark monitor root-cause improvement Reforecast performance 2 variances analysis opportunities Extract Transform Determine Moderate Share data data presentation dialogue Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 8. Scenario 3: Process interruption Identify Bridge Align corp Maximize Continue contributions conflicting strategy with stakeholder stakeholder requirements requirements stakeholders value dialogue Investigate Match with Define port- Assess Invest/ market resources, folio and potential divest dynamics assets, goals position 2 Set Decide on Create Create Assess aspirational business scenarios strategies Risks goals model Agree on SOLVE Align Allocate Experiment planning Commit cross-LOB resources continuously framework 1 Continuously Perform Identify Benchmark monitor root-cause improvement Reforecast performance variances analysis opportunities Extract Transform Determine Moderate Share data data presentation dialogue Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 9. Excellence in Market intelligence 1 Lack of insight in sales performance Time-consuming manual effort to pull 2 in many countries and segments. market data from only 5 countries Fragmented competitive insight. Implemented Oracle BI to automate 3 data acquisition, reporting and analysis processes. More detailed analyses of the company’s and competitors’ 4 sales across 32 countries —broken down not only by model but by sales channel, fuel type, chassis type, etc. Optimized analysis of trends in its business worldwide and among its competition Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 10. Cash Flow Crisis New growth strategy 1 based on acquisitions 2 Cash flow imbalance Rating agency drops 3 credit rating to below investment level Company implements 4 HSF for liquidity planning 5 Improved Rating agency improve 6 accuracy credit rating Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 11. World-Class Fast Close World-class financial 1 processes 2 First to report Setting the & 3 competitive Communicating dates benchmark two years out 4 5 Stakeholder confidence Shareholder value premium Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 12. Recession Makes Demand Drop Recession hits 1 the market Significant 2 drop in product demand Adjust 3 planning Shorten 4 working week Seek financial 5 government aid Survive Acquire 6 channel partners 7 Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 13. 7 Imperatives In An Economic Downturn • Enforce transparency, end protecting data. Make sure top management as well as work floor immediately get all relevant information, don’t wait for monthly and weekly reports • Monitor crucial information on a daily basis – Collect Cash, Scrutinize Expenses • Throw away your old plans – throw away your new plans. Identify key operational drivers and forecast operational and financial results continuously • Spot the profit. Focus spending and investing on profitable activities • Divest wisely. Don’t only model the cost savings, but also the revenue impact • Embrace your stakeholders. Weather the crisis together, share information and save costs by value chain integration. • … Do these 6 things in concert. Align operational, financial and strategic activities in a framework of management processes Copyright © 2007, Oracle and/or its affiliates All rights reserved.
  • 14. Further Reading http://www.oracle.com/epm Management Excellence White Papers: • How Tomorrow's Leaders Will Get Ahead • The Metrics Reloaded • From Strategy to Success • Techniques and Technologies Profit Online Podcast • Beyond Competitive Advantage: EPM and Management Excellence Publications • Journal of Management Excellence, Issue 1, 2, 3 and 4 Copyright © 2007, Oracle and/or its affiliates All rights reserved.