A summary of the book' Fish!' by Stephen C. Lundin, Harry Paul, John Christensen & Kenneth H. Blanchard.

1. BOOK SUMMARY

2. WHEN YOU’RE
DOING WHAT
YOU’RE DOING,
WHO ARE YOU
BEING?

3. IMPATIENT
AND
BORED?

4. OR ARE YOU BEING…
WORLD
FAMOUS?

5. YOU’RE
GOING TO
ACT
DIFFERENTLY
IF YOU ARE
BEING
WORLD
FAMOUS!

6. WHO DO WE WANT TO BE WHILE WE DO OUR WORK?

7. CHOOSE
YOUR
ATTITUDE.
IT’S YOUR
CHOICE!

8. HAVING FUN AT
WORK CAN BE
ENERGIZING!

9. LETS TRY TO HAVE MORE FUN AND CREATE MORE ENERGY AT WORK!

10. INCLUDE YOUR
CUSTOMERS/CLIENTS IN
THE FUN…BUT HOW?

11. HOW CAN WE INCLUDE
CLIENTS/CUSTOMERS IN THE
FUN?
1. BE FRIENDLY & CHEERFUL
WITH CLIENTS, AND
2. ASK YOURSELF - HOW CAN
YOU MAKE THEIR DAY
THROUGH YOUR WORK?
ENGAGE YOUR CLIENTS TO
GENERATE ENERGY & GOODWILL
– THEY’RE PEOPLE AFTER ALL!

12. ARE YOU DREAMING AT
WORK/CAN’T FOCUS...

13. AND FACE THIS
SITUATION REPEATEDLY?

14. ADOPT THESE HABITS

15. AND BE PRESENT FOR YOUR CLIENTS & COLLEAGUES!

16. MAYUR KISANI
mayurkisani.com