How Operational Innovation Can Transform Your Company
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Más de Pepperdine University Graziadio School of Business and Management (20)
How Operational Innovation Can Transform Your Company
- 1. How Operational Innovation can Transform Your Company Deep Change By Michael Hammer
- 2. Meet Bill.
- 3. Bill is... Creative...thinks outside the box Influential...respectable and trustworthy The type of guy who goes big (but doesn’t go home)
- 10. Look for role models outside your industry Step 1:
- 12. Identify and defy constraining assumptions Step 2:
- 14. Rethink critical dimensions of work Step 3:
- 16. Bill, BEWARE! Organizational barriers exist to operational innovation.
- 17. These include: Business culture undervalues operations Top management ignorant about operations Lack of ownership Not built in to formal org. structure
- 23. Then Bill throws a party to celebrate success!
- 24. ...While the company refined its innovation, it continued to look for new methods of operational innovation.
- 26. Big Idea #1 Companies can gain competitive advantage through operational innovation. Organizational complacency: Organizations content with methods by which operations are executed continue to do what “has worked for them in the past” (Kotter, 2008, p. 21)
- 27. Big Idea #2 Operational innovation should be the way of life. Organizations continuously change in order to thrive Encourage a business culture that promotes change
- 28. Big Idea #3 Operational innovation is increasingly important due to global competition and low industry growth.