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Top 50 Tips for Integrated
Marketing in the Age of
Social Media
The New Consumer
• Well versed in online research
• Prefers visual stories over text
• Wants facts over selling points
• Connected
The New Consumer
• Doesn’t trust traditional advertising
• Trusts opinions by word-of-mouth over
marketing messages, and has access to it
• Needs immediate call to action
The New Consumer
• Expects immediate response
• Wants to be engaged and have a say
• Wants to know all facts, and make
educated decisions
• Accesses non-traditional media as much as
traditional news outlets, if not more
A New Approach to Marketing
• Inform & educate – don’t sell
• Develop visual messages
• Ask opinions and suggestions
• Build a system of quick response
• Enable online word-of-mouth
• Capture interest and commitment
immediately
Social
Media
Communication
Blogs
Social
Networking
Micro-
Blogging
Multimedia
Photo
Sharing
Video
Sharing
Presentations
Social Media Plan
Social Media Plan
Know your Objectives
Attendance – Membership – Volunteers - Engagement
Social Media Plan
Know your Audience
Social Media Plan
Determine Calls to Action
Social Media Plan
Tools and Resources
Choice of Platforms • Knowledge • Staff
Social Media Plan
Execute & Experiment
Social Media Plan
Measure
Social Media Plan
Adapt
Brand Integrity
Brand Integrity
Multiple Platforms - One Message
Brand Integrity
Message Development
Message Development
Audience-Driven Content
All Audiences
• Donors
• Members
• Businesses
• Employees
• Volunteers
• Elected Officials
• Neighbor
• Media Representatives
• Vendors
• Employers
Message Development
Message Development
Message Development
Blogging 101
Blogging 101
Blogging 101
Blogging 101
Blogging 101
Blogging 101
Protect Your Organization
Protect Your Organization
Appoint a Social Media Coordinator
Protect Your Organization
Develop a Social Media Policy
Protect Your Organization
Monitor
Protect Your Organization
Would you be comfortable with your blog post
published on the front page of the New York Times?
Protect Yourself
Protect Yourself
Social Media = Virtual Cocktail Party
Protect Yourself
Time Management
Time Management
Set Goals, and Enter to Execute
Time Management
Define the Purpose of Your Networks
Time Management
Limit Your Time
Time Management
Be a Resource, Not a Chatterbox
Time Management
Publish Once, Appear Everywhere
Time Management
Enable blog subscription
Syndicate and Integrate
Syndicate
Syndication Link
Syndicate
Integrate
Integrate
Drive Traffic to Social
Media Platforms
Drive Traffic to Social
Media Platforms
Drive Traffic to Social
Media Platforms
Drive Traffic to Social
Media Platforms
Drive Traffic to Social
Media Platforms
Drive Traffic to Social
Media Platforms
Platform Choices
Platform Choices
Facebook Page Vs. Profile
Increase Online Visibility
Start a Blog
Increase Online Visibility
Increase Online Visibility
Embed Images and Videos
Increase Online Visibility
Enable Sharing Options
Increase Online Visibility
Participate in Groups
Media Relations/Publicity
Media Relations/Publicity
Call to Action
Call to Action
Fundraising Integration
Fundraising Integration
Fundraising Integration
Career Development
Career Development
Responsiveness
Responsiveness
Email Auto-Reply
Responsiveness
Access to Information
Responsiveness
Social Media Integration
Top 50 Tips for Integrated
Marketing in the Age of
Social Media
mathias@floridatrust.org

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50 tips museum presentation

Notas del editor

  1. 14% of people trust ads - 78% of people trust consumer recommendationsNielsen Global Trust in Advertising Survey, 2007
  2. 14% of people trust ads - 78% of people trust consumer recommendationsNielsen Global Trust in Advertising Survey, 2007
  3. 14% of people trust ads - 78% of people trust consumer recommendationsNielsen Global Trust in Advertising Survey, 2007