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Social Media for Socially Conscious Brands Using Digital Branding
1. SOCIAL MEDIA
MARKETING FOR
SOCIALLY
CONSCIOUS BRANDS
A DIGITAL BRANDING APPROACH
PRESENTED BY
MARYANNE CONLIN
PRESIDENT
REDROPES DIGITAL
NATURAL PRODUCTS EXPO EAST
SEPTEMBER 27, 2013
4. THE IMPORTANCE OF
DIGITAL BRANDING
In the coming years, most
consumer’s first interaction
with your brand will be
online!
Branding your product correctly in the Digital
Space will be MORE important than any other
marketing activity!
Digital Branding: (noun) a strategic approach to creating and maintaining
a dynamic online marketing program.
5. TODAY’S TOPICS
NEW TECHNOLOGY AND TRENDS
Impact On Consumer Buying Behavior
SEGMENTS & MESSAGING
LOHAS and Mainstream
DIGITAL STRATEGY AND SOCIAL MEDIA TOOLS
Developing a Strategy & Implementing it
8. Segment Message Voice
LOHAS Organic Deep Green –
interested in both
health & environment.
HEALTHY Organic Foods are healthier because
higher in antioxidants
and other nutrients than
Conventionals
“Better for You”
Yoga Mom –Interested
in feeding her family
healthy
Yoga Grandma
interested in
maintaining HER health
TRENDY Organic Food tastes better
“Organic is Higher Quality”
Foodies – interested in
taste & quality
PRACTICAL Maximize the quality you get
for the price
Coupon Clipper
interested in high
quality/low price
VOICE It’s All About Me
9. DIGITAL STRATEGY AND TOOLS
Website
Facebook Pinterest
Facebook
Brand Advocates
Twitter
Instagram YouTube Google+
Tumbler Myspace Linkedin
HOWTO DO IT
FIRST:VOICE
THEN:STRATEGY
THEN: EXECUTION
FOCUS!!
More is Better
Less is Better
10. GREAT WEBSITES WORK FOR CONSUMERS
The Devil’s in the Details!
• Product usage ideas & tips consumers
actually search for
• Formatted for how consumers think
• Heavily Cross-Linked
• Easy to View on Mobile
• Trackable
11. WHAT MAKES GREAT CONTENT ON
FACEBOOK/TWITTER/PINTEREST?
Consumers
Influencers
Watching the game on Monday? Try this corn and hummus
dip (10 minutes to make) via @TheMerrythought
http://bit.ly/1d6j3BT
What’s your favorite hummus dip?
Boring
Engaging
12. THE IMPORTANCE OF BRAND
ADVOCATES
Each Brand Advocate
brings you 3 new
customers…but
LOHAS Brand Advocates
bring you LOHAS customers
14. TRENDS AND TECHNOLOGY
DEMOGRAPHICS
• 31 Million adults identify as “Foodies” (14% of
population)
• Six million children have food allergies, (close to 10%)
• 80 percent of consumers trust healthcare
professional’s recommendations
TECHNOLOGY AND COMMUNICATION
• 50+% Facebook users access it via a mobile phone
• Only 33% of consumers have ever followed a brand on
Facebook
• 60 % of social media users create reviews of products
15. ABOUT
RedRopes Digital specializes in digital branding.
We create a comprehensive presence in the
digital space for our clients by developing
successful targeting and positioning strategies first
and then executing with creativity & flair.
We have successfully launched a variety of
products and created wildly successful
promotions, advertisements, PR programs & social
media for clients in the natural & CPG space.
Our unique blend of experience with both CPG &
natural brands, with moms, Hispanic consumers
and entertainment and our marketing based
focus makes us more than just a digital agency.
We want to be your partner in growth!
See more @ www.redropesdigital.com
Follow me @maryanneconlin
THANK YOU!!
AWARDS
CLIENTS
Contact Us Today: maryanne@redropesdigital.com 562-607-9727
Notas del editor
Introduce myselfShow of hands – brands, retailers, none of the above
http://mashable.com/2011/04/22/csr-company-stages/Slow downTalk about challenges
People, Planet, Profits Capitalizing on new technologies and trendsBut also…..Targeting multiple marketsExpanding the message without changing the missionIn order to grow have a few choices- but targeting multiple markets rather than waiting for the consumer to catch up
People, Planet, Profits Capitalizing on new technologies and trendsBut also…..Targeting multiple marketsExpanding the message without changing the missionIn order to grow have a few choices- but targeting multiple markets rather than waiting for the consumer to catch up
SEGMENTSIdentify emerging consumer segments in the natural products space with particular focus on mainstream consumers – not unique to the natural space but clearly a challengeMESSAGINGUnderstand effective brand messaging for natural brands engaging with mainstream consumers on social mediaTECHNOLOGYAchieve new insights into consumer purchase behavior and the impact of new technologies STRATEGY AND TOOLS Analyze effective use of social media for green brands and Identify the top social media tools and practices that best meet your brand’s marketing objectives
Identify emerging consumer segments in the natural products space with particular focus on mainstream consumersThe Sustainable Mainstream is comprised of the following three segments:NATURALITES' interest in protecting the environment is mainly a byproduct of their internalized personal drive to be healthy and is primarily reflected in their consumption of products free of artificial ingredients.As indicated by their name, DRIFTERS are not as deeply committed to sustainability as LOHAS consumers are and as the youngest segment, DRIFTERS are steered by the latest trends. Since sustainability has recently been a hot-button issue, and with many “cool” brands launching green products, this group is a prime target and is driving much of the growth in the market.CONVENTIONALS are not particularly environmentally-conscious in attitude even though their behaviors sometimes indicate otherwise – they are practical consumers whose conservation and recycling efforts can make them a viable target for some practical green products, like CFLs.Finally, UNCONCERNEDS are that segment of the population that exhibit little regard for environmental responsibility, social issues, or healthy living.http://www.sustainablebrands.com/news_and_views/articles/where-are-green-consumers-nmi-takes-global-look
Understand effective brand messaging for natural brands engaging with mainstream consumers on social mediahttp://www.fastcocreate.com/3017868/the-10-commandments-of-contenthttp://newhope360.com/managing-your-business/young4ever-shoppers-could-be-your-best-natural-products-customers-yet
What market segments fit most closely with your brand promise?How does the messaging differ?Are you staying true to your brand image?Understand effective brand messaging for natural brands engaging with mainstream consumers on social mediahttp://www.fastcocreate.com/3017868/the-10-commandments-of-contentThe UK Soil Association review (2001) found that on average, conventionally grown produce tends to contain more water than organic produce, which contains more dry matter (20 percent more) for a given weight. This extra water, in effect, dilutes the conventional produce and perhaps explains the more "intense" flavor in its organic counterparts. The review showed that the higher water content of conventional produce also tends to dilute the nutrient content. So, organic produce is not only tastier but also a lot more nutrient dense. http://newhope360.com/managing-your-business/young4ever-shoppers-could-be-your-best-natural-products-customers-yet
Analyze effective use of social media for green brands and Identify the top social media tools and practices that best meet your brand’s marketing objectivesWhat do you think?Slow downCome Back - instead of “quiet”Top sites - http://www.ebizmba.com/articles/social-networking-websitesFacebook – best to reach broadest marketTwitter – Best to reach brand advocates ( and younger)After Brand Advocates – move down to the next tier of social media tools – because these are the province of brand advocates/sophisticated social media users
When you get stuck call me!!Anecdote!!
http://www.fastcocreate.com/3017868/the-10-commandments-of-contentWHY EACH IS DIFFERENTStick To your MessagingIt’s not (all) about youInsights inspire ideas - Know your consumer Be a storyteller at heartDon’t post and prayLoosen your gripListen to Other Brands
http://blog.zuberance.com/blog/brand-advocates-are-customer-acquisition-machines-each-will-bring-you-3-new-customers/Curation AND Content CreationThe importance of brand advocatesMozBarFollowerwonkBuzzfeedOther platformshttp://www.jeffbullas.com/2013/09/16/3-social-media-tools-to-identify-influential-bloggers/
http://www.fastcocreate.com/3017868/the-10-commandments-of-contentWHY EACH IS DIFFERENTStick To your MessagingIt’s not (all) about youInsights inspire ideas - Know your consumer Be a storyteller at heartDon’t post and prayLoosen your gripListen to Other Brands
Achieve new insights into consumer purchase behavior and the impact of new technologies 60% of population want to buy green17% of population is over 65Almost ¾ of consumers want “mobile friendly web sites”Pediatrics Journalhttp://shsfoodthink.com/ http://venturebeat.com/2013/01/14/the-view-from-ces-the-top-technology-trends-that-will-matter-in-2013/http://www.convinceandconvert.com/the-social-habit/11-shocking-new-social-media-statistics-in-america/http://pewinternet.org/Reports/2013/social-networking-sites.aspx