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2010 Technology Conference & Expo Data Data Everywhere Dec 15, 2010 10:30 – 11:45 a.m. HugTag: #tech10 tg2   Marissa Goldsmith
Part I: Rethinking Your Numbers
Step Away from the Numbers ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],QUIZ: What’s Wrong?
[object Object],[object Object],QUIZ: What’s Wrong?
[object Object],[object Object],QUIZ: What’s Wrong?
The Right Answers… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
All your measurements should lead to one of two things Great Job!
All your measurements should lead to one of two things Boo-hoo. Online membership registrations are down.  Let’s Change Something. (and use your stats to figure out what)
Part II – Presenting Those Numbers
Dashboard reports ,[object Object],[object Object]
Challenges of the Dashboard ,[object Object],[object Object],[object Object],[object Object]
Different Strokes for Different Folks ,[object Object],[object Object]
These challenges lead to… ,[object Object]
Tips for a Less Tedious Dashboard ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Part III Making sure you get the right numbers BEFORE you need to report on them.
All I need to do is copy and paste the code. It’s easy right?
WRONG! You have to plan.  It’s easy, right?
Pick Your Poison
Supplement if you need to
And use what you’ve got!
And use what you’ve got!
NO WRAPPER LEFT BEHIND!
You want analytics to be everywhere! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Get to know your tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
To Script or not to Script…
Do more than just paste ,[object Object],[object Object],[object Object],[object Object],[object Object]
To Script or not to Script ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Have fun with filters!
Do the Test!
Test like you’ve tested before!  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Resources: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Data Data Everywhere: Drowning in a Sea of Analytics

Notas del editor

  1. Logical ones – A members only extranet/intranet doesn’t really care about bounce rate, keyword search; That’s not to say that you don’t need to look at lots of other stats once and a while, but you can focus on your bread and butter to move your goals ahead.
  2. Logical ones – A members only extranet/intranet doesn’t really care about bounce rate, keyword search; That’s not to say that you don’t need to look at lots of other stats once and a while, but you can focus on your bread and butter to move your goals ahead.
  3. Remember – you’re a membership organization. You care most about membership. Unless your numbers also support that the more visitors you have, the more members you get, this doesn’t matter much, does it?
  4. It’s very important to know what the metrics mean and why the metrics mean success/failure, and what you need to do about them.
  5. Explain flaws of time on site. Maybe you’re better off putting in event tracking in the video itself.
  6. Talk about percentage increases; State why you were successful; Sometimes, you’ll need to look outside of Web Analytics;
  7. It’s very important to know what the metrics mean and why the metrics mean success/failure, and what you need to do about them.
  8. Dashboard reports need not be boring, and need not be always the same.
  9. Tedious to create – what about exporting a GA dashboard?
  10. How many times have you heard – We need to know how many people downloaded XY PDF, only to discover you never tracked it?
  11. How many people are using tools they pay for? Free tools?
  12. PDFs not tracked. Filters are sometimes not retroactive. You could have a big mess if you don’t plan. Can I get the previous year’s data on how many people viewed our webinar? And not just looked at the page, but actually watched the whole thing?
  13. How many people are using tools they pay for? Free tools?
  14. Has anyone used any other additional tools?
  15. Does anyone use
  16. ADD IN HERE SOME MEMBERSHIP STUFF
  17. Mention GetActive
  18. RedDot URL Issue GetActive Wrappers Convio Other Scripts
  19. Tracking PDFs is VERY important for associations.
  20. Measuring Success with Google Analytics.
  21. RedDot issue with URL
  22. API Mention: Measuring Success (Brian Clifton), Lunametrics Blog, Occam’s Razor, Eric Peterson, and of Course Google’s Blog. Tools: SiteScan, GAIgnoreMyHits, Better Google Analytics FX Plugin